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Group Manager Salary in India - PayScale

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If this sounds like you, then join the Departures Team as a Group Manager. We are searching for an Appeals Group Manager to ensure proper and consistent treatment of employees, focusing on a positive associate experience in all steps along the way.This position will be responsible for leading a team of Appeals Administrators, ensuring processes are executed properly. This role will maintain a strong partnership with key stakeholders to resolve issues, identify gaps, and help to maintain HR standard work. This position will lead strategic projects within the Appeals Team, leveraging resources from cross-functional teams to deliver results.To be successful in this role, the ideal candidate comes with prior Amazon HR and management experience, has strong communication and interpersonal skills. The ideal candidate must be organized, have the ability to manage competing tasks, and is capable of working in a fast-paced environment. The candidate must operate with significant autonomy in this role. The candidate understands business priorities and translates them into the highest impact work. The candidate will help business leaders look around corners with data-driven recommendations that improve field application of policy, associate retention, contribute to process enhancements, improve training materials, and improve the overall employee experience.Key job responsibilities• Coaching and Knowledge Building: Be effective at coaching and giving feedback to direct reports to help develop talent and support career development. Identify training and upskilling within respective team. Analyze workflow data and translate findings into additional training, as needed.• Decision Making: Perform complex work that requires independent research and interpretation of processes and policy from both internal and external sources in ambiguous circumstances. Ability to prioritize multiple inputs and initiate course corrections for team in a complex, fast-paced environment.• Problem solving: Partner with stakeholders to quickly resolve escalations, track defects, document and share best practices to drive improvements. Respond to escalations, providing root cause analysis and implement solutions. Develop remediation plan and drive to resolution.• Data analysis: Analyze data to create business cases, influence policy and drive enhancements. May also include presentation of policy and process changes to senior level leadership. Analyze results and remove roadblocks for peers/team.• Continuous improvement: Understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of Specialists and other internal customers across PXT and Operations.• Expertise: Acts as a subject matter expert for customers, team and vendors. Knows and works with outside sources to develop interpretations and solutions for complex issues. Has deep knowledge in process, with the ability to understand and complete process workload when necessary.• Customer service: Interface with various levels of the organization to identify and resolve both internal and external gaps. Respond quickly and accurately to questions from team, internal business partners, and customers including high level leadership teams. • Workflow and Escalation Management: Manage process workflows for a team of Appeals Advisors. Ensure that services are delivered to sites in a timely and defect-free manner - monitor against service level agreements. Respond to and resolve all escalations for assigned region. • Shift management: Provide training and guidance to team to deliver an excellent experience for our customers. Manage workflow and coordinate with other Appeals Team Managers to ensure seamless handoffs and an even distribution of tasks. We are open to hiring candidates to work out of one of the following locations:Virtual Location - INDPREFERRED QUALIFICATIONS- 5+ years of HR Generalist or HR Specialist in a corporate environment experience- 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience- Master's Degree or MBA in HRM or other specialized training in labor/ employee relations- Experience with the Amazon Appeals process- Experience with Case Management- Evidence of career development and/ or evidence of superior performance in previous roles- Experience supporting hourly employee client groups with employee populations of 2,000+Salary: . Date posted: 04/10/2024 10:41 PM
Group & Event Planning Manager
Four Seasons Hotels and Resorts, Sydney, Any, Australia
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.What you will do:Liaise closely and directly with clients in the planning stages of conferences, social and corporate events and group accommodationWork closely with all key hotel operational departments to ensure service execution whilst groups and functions/events are in house and in turn ensuring the clients satisfactionFoster a strong working relationship with fellow sales and marketing team members to provide smooth and efficient planning in the lead up to conferences/events and group accommodationWork together with our on-site AV company to provide audio visual needs for conferences and events, as well as other outside suppliers and contractors engaged by the client or hotel to provide servicesCoordinate and negotiate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenuesBe proactive in upselling and maximizing revenue relating to conference, banqueting, and food and beverage servicesWhat you will bring:At least 2 years previous experience in an event planning role in a large hotel or function centre operationAble to prioritize and work through multiple files and tasks simultaneouslyStrong communication and attention to the finer details relating to planning and executing of events and group businessThe ability to forge strong connections and rapport with internal and external stakeholdersSolid local market knowledgeSound knowledge of computer systemsWhat we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCandidates will need the right to work in Australia.If you feel this is the role for you we would love to hear from you!Salary: . Date posted: 04/17/2024 09:57 AM
Hotel Corporation of India Limited Mumbai is hiring General Manager Chefair, Sales Managers
HCIL, Mumbai
Are you looking for vacancies with the Hotel Group that manages Centaur Hotels? The Hotel Corporation of India Limited (HCIL) is looking for qualified and competent personnel for its various businesses in Mumbai. Details of the vacancies are given below.
Group Manager ERP - Bangalore
Michael Page, Bangalore Urban
● Manage and lead the Operation Solutions team within the respect of the company values● Design and Develop solution for IM Operations using Functionalities of ERP● To work with different business on operations to define solutions having expertise on SAP Functionalities such as MM, WM,EWM,SD● Work closely with SAP on enhancing the existing solutions and preparing a roadmap with the new products and technologies such as, IBP, S4Hana ..● Work closely with various Product Service leaders across the Domains to optimize the tools and processes to bring standard and sustainable tools● Enable team to drive simplification and optimization of daily activities and tools being used across domain● Lead the team using a performance management and development process with the right training program.● Provide effective performance feedback through employee recognition, rewards, and disciplinary action when it's required.● Coach, mentor, provide oversight and direction to the team accordance with the organization's policies and procedures● Develop the team to take the delegation and empower them to take responsibility for their jobs and goals● Consciously create a workplace culture that is consistent with the overall organization's goal and objectives● Manage work timing schedules, job rotation and vacations of the team● Responsible to take business decisions in accordance with organization policies and procedures● Responsible for overall budget management● Promote a high quality of end-user experience by considering last SAP technologies to implement to answering the business needs● Work closely with the ERP business teams to ensure the projects meet business needs, on time, on cost and on quality● Take the accountability of developing and maintaining a detailed project follow-up & ensure that deliverables are in line with the timeline. Manage accordingly risks through mitigation planning● Ability to provide solutions, determine overall management direction and provide recommendations for complex issues● Managing coordination of the teams and working groups engaged globally in the different projects● Manage global communications and alignment with all stakeholders● Liaises with, and updates progress to, senior management● Overall Cost /budget Estimation and control by managing all aspects● Conduct the performance evaluation of the team● Continuously look new opportunities within the frame of Global In-house Centre Technology Services SolutionsWant to see hands-on experience with SAP, preferably MM / WM / PP modules - across implementation, service excellence, develop newer SAP functionalitiesIdeal candidate need to have Project management and People management experience. Leadership acumen, with proven people leadership skills. Business / affairs ManagementService Delivery ManagementAbility to engage and motivate peopleConsistently ensure the on-time delivery and quality of the projectsBring innovative cost effective solutionsAchieve the customer satisfaction