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Customer Project Manager Salary in India - PayScale

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Service Account Manager

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Service Desk Manager

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Shift Manager

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Shop Manager

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Structural Manager

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Project Manager - FACTS
Siemens, Gurugram, Any
Looking for challenging role? If you really want to make a difference - make it with us Project Manager - FACTS Looking for a challenging role? If you really want to make a difference - make it with us Can we energize society and fight climate change at the same time? At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind.Your new role - challenging and future-oriented: 1. Project Planning and Execution: Develop comprehensive project plans outlining scope, schedule, budget, and resource requirements for FACTS projects. Ensure effective execution of substation projects in accordance with established plans, EHS standards, and regulatory requirements. Coordinate with cross-functional teams to align project objectives and deliverables. 2. Stakeholder Management: Act as the primary point of contact for stakeholders, including clients, internal teams, and external vendors, fostering open communication, and maintaining positive relationships. Provide regular project updates, progress reports, and EHS risk assessments to stakeholders, ensuring transparency and managing expectations. 3. Resource Management: Allocate and manage resources efficiently to achieve project goals within budget constraints. Collaborate with human resources and department managers to assemble project teams with the necessary skills and expertise, including EHS specialists. 4. Quality Assurance and EHS Compliance: Implement and enforce EHS protocols, safety measures, and quality assurance processes to ensure that substation projects meet industry standards, regulatory requirements, and client expectations. Monitor compliance with EHS regulations throughout the project lifecycle, addressing any environmental or health concerns promptly. 5. Risk Management: Identify potential risks, including EHS hazards, and develop mitigation strategies to address challenges that may impact project success. Proactively assess and manage project risks, making informed decisions to keep projects on track 6. Cost Control: Monitor project budgets, track cost, and identify cost-saving opportunities without compromising EHS standards or quality. Provide accurate financial forecasts and reports to support decision-making processes. 7. Schedule Management: Develop and maintain project schedules, ensuring that milestones and deadlines are met. Implement strategies to address schedule variances and keep projects on time z 8. Documentation and Reporting: Ensure maintaining of project documentation, including EHS records, project plans, progress reports, and change orders. Generate comprehensive project reports, with a specific focus on EHS metrics, for management and stakeholders. 9. Team Leadership: Provide strong leadership to the project team, emphasizing a safety-first and EHS-conscious mindset, fostering a collaborative and results-oriented environment. Mentor and develop team members to enhance their capabilities. We don't need superheroes, just super minds: B.E / B. Tech in Electrical/Electrical and Electronics with 10-15 years of experience in various roles in Project Management, at least last 4 years as a Project Manager. Must have basic technical knowledge. Strong communication skills Must possess qualities of good team lead. Managing team of 5-7 nos. PM Certification is preferable. Salary: . Date posted: 04/16/2024 02:01 PM
Customer Engagement Manager (CEM) ( Pune + 184268 )
, IN
Job ID: Required Travel :MinimalManagerial : NoLocation:India: Pune (Amdocs Site)In one sentenceIn this role, you will work directly with our clients and internal teams to deliver on post:sales success with our product. You will coordinate all client engagement activities and projects, and you will be responsible for defining and managing the scope of those projects from requirements gathering through to successful implementation. Within Amdocs Media, you will be the advocate for your clients by ensuring that both the right work is getting done effectively and efficiently, and, outside of Amdocs Media, you will be turning our clients and partners into advocates by ensuring a strong working relationship between our teams and theirs. You will work with delivery engineers who will help to deliver on client projects utilizing our product and will act as a technical resource on client engagements. Make no mistake, though: youll need strong product knowledge and a technical understanding to match the necessary project and account management skills required to succeed in this role.All you need is...- 10+ years as a Program or Delivery Manager, preferably in the media streaming technical solution and ecosystem for IPTV and OTT streaming solutions with particular focus on UI/UX for STB,Mobile and Smart TV.- Minimum 5 years in leadership, program management and customer facing role and technical background- Proven track record in successfully managing software projects throughout the complete project lifecycle including pre:sales, project and business planning, project execution tracking, risk management and mitigation, stakeholder management - Strong customer facing, owning end:end delivery of SaaS based product in one of more of these domains : BSS, Digital Subscription Marketplace, OTT integration, Payment processor and Revenue Assurance.- Previous hands:on software experience working with Microservices, J2EE, mobile and/or web:based software products, Microservice based architectures on AWS platform.- Strong business/systems analysis skills and a solid understanding of telecom services concepts and solutions- Strong interpersonal and people leadership skills are required- Demonstrated abilities in problem solving, agile development methodology and MS Project- Excellent oral and written communication skills in English- Demonstrated client relationship management skills- Experience in SOW creation- Effort and financial estimation experience is a plus- Ability to interact at all levels with customers and vendors- Ability to manage multiple projects simultaneously in a fast:paced environment- Ability to work independently with minimal directionWhat will your job look like?- Provide leadership for all client engagement activities for specific client(s)- Work closely with clients, partners and internal teams in various project methodologies, utilizing internal resources to:o participate in SOW creation and project initiationo identify and capture solution requirements and technical designso define project scope and objectiveso develop project schedules and planso provide on:going management and coordination of all project activities.o ensure successful delivery of the client solution.- Identify additional business opportunities as they arise.- Be willing to travel to client sites as required.Who are we?Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next:generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, a
Customer Success Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Saklesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities: Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential. Adoption Path & Enablement: Contribute to SF knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap.Technical Expertise Application: Apply SF / tech product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in SF or a specific line of business (LoB). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong echnical skills or the ability to acquire in-depth knowledge. Diligent. Nothing gets overlooked. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM