Case Manager Salary in India - PayScale

Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value.Job DescriptionPublicis Sapient is looking for Manager / Specialist Technology (Java/Microservices) to join our team of bright thinkers and doers. Youll use your problem-solving creativity to design, architect, and develop high-end technology solutions that solve our clients most complex and challenging problems across different industries. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.Your Impact:A hands-on solution architect who has delivered at least 3-4 large-scale projects from ground zero and holding experience in building large-scale, high-volume, low latency, high availability, and complex distributed services.#LI-REMOTEQualificationsYour Experience & Skills:Experience: 10- 14 yearsProposal and engineering InitiativesWorked on various client-specific proposalsManage and grow client accountsManaged a large sized teamArchitecture and DesignAbility to identify, showcase potential solutions, and recommend the best solution based on requirements.Manage stakeholders to drive key decisions on tools, technologies, user journeys, and overall governanceExperience in object-oriented, SOLID, and DRY principles, reactive programming models, Microservices, and event-driven solutionsDelivered solutions on alternative architecture patterns to meet business requirementUnderstands enterprise security, compliance, and data security at the network and Application layerLanguage & frameworks and DatabaseWorked extensively on Java language Java 8 and above, having used concurrency, multithreaded models, blocking/non-blocking IO, lambdas, streams, generics, advanced libraries, algorithms, and data structures.Executed database DDL, DML, modeling, managed transactional scenarios & Isolation levels, and experience with NoSQL and SQL-based DBs in the past.Extensively used Springboot/ Spring cloud or similar frameworks to deliver a complex scalable solutionWorked extensively on API-based digital journeys and enabled DBT and alternatives technologies to achieve the desired outcomesToolsUsed build and Automation tools, Code Quality Plugins, CI/CD Pipelines, and Containerization platforms (Docker/Kubernetes)Used logging and Monitoring solutions like Splunk, ELK, Grafana, etc., and implement technical KPIs.Extensively used application profiling tools like profiler, Yourkit, Visual VM, etc.Platforms & Cloud ServicesSuccessfully delivered solutions using one of the cloud platforms e.g. AWS/GCP/Azure/ PCFIntegrated with messaging platforms e.g. RabbitMQ/ Kafka/ cloud messaging/ enterprise messagingApplied distributed caching solutions like Redis, Memcache, etc.Testing & Performance engineeringMemory management, GC, and GC tuning.Writing JUnit test cases, mocking e.g. Mockito, PowerMockito, EasyMock, etc.BDD automation tools like Cucumber, JBehave, etc.Execute performance and security tests addressing non-functional requirements.Set Yourself Apart With:Any Cloud certification, Modern Technology exposure (AI/ML, IoT, Blockchain, etc.)A Tip from the Hiring Manager:We at Publicis Sapient, enable our clients to Thrive in Next and to create business value through expert strategies, customer-centric experience design, and world class product engineering. The future of business is disruptive; transformative; and becoming digital to the core. We seek the (Passionate Technologists) who areDeeply skilled, bold, collaborative, flexibleReimagine the way the world works to help businesses improve the daily lives of people, and the worldAdditional InformationGender-Neutral Policy18 paid holidays throughout the year.Generous parental leave and new parent transition programFlexible work arrangementsEmployee Assistance Programs to help you in wellness and well being

DESCRIPTIONLooking for a career at a company that seeks to be Earth’s most customer-centric company? If so, meet Amazon. Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities of a NOC PM We are looking for an experienced Program Manager to coordinate and lead efforts across operations, and program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. In this role, the manager will work with stakeholders from multiple partner team to manage last mile channel & improve channel performance. From operational perspective, the manager would be expected to lead and manage a team of associates in shift-based (day/afternoon/night) system. The Program Manager would be responsible to evolve the processes and mechanisms with the growing complexities in the network by working across multiple stakeholders like configuration and design teams. The individual will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of the team’s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. They would drive quality and productivity in the team via continuous coaching and feedback mechanisms, scope out team's career development plans through performance assessment, drive associate engagement through 1-1s and team building activities, dive deep and drive action on insights from connection scores, manage exceptions and prepare dive deeps on escalations from Ops, represent the team in Business reviews (WBRs/MBRs), strategize and implement the associate shift planning and rostering to effectively meet the program requirements. The successful candidate must have very strong analytical skills and expert in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders.. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.Key job responsibilities 1+ years of Amazon (blue badge/FTE) experience Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision Strong analytical, mediation and problem resolution skills. · Has managed critical operational processes, with end to end business responsibility Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role. To support in implementing effective Solution partner and Distribution partner program in the region To establish, maintain and improve on meeting the needs of the VAP/RSL Channel and End customers in the region and support for all techno commercial needs Ensure to reach the assigned yearly Regional Sales targets (e.g Order intake & Sales revenue) targets with unique forecast month after month Achieve timely forwarding of Sales funnel review formats, Daily call report and OV/TO Tracking formats on 1st working day of the month for review before Monthly Sales Review Live Meetings with Segment Heads Attend the monthly sales review meeting and provide unique forecast of OV/TO & Collection projection in line with Region targets for the month Achieve Accurate projection of Hit List Projects in sales funnel which are potential orders for the month and highlight the support required to close the project Achieve timely inovicing of Sales orders booked with reference to the Lead time of the product and acheive the forecasted sales revenue taget for the month Achieve timely collection as per the collectable outstanding for the month with VAP/RSL Channels and achieve the forecasted monthly collection target Make scheduled monthly visits to Key consultants and closely work on Specifying Siemens products & system portfolio for the upcoming projects and share the lead with VAP/ RSL Channels Make scheduled monthly visits to Key Installers and End users with RSL Channel and work closely to improve the Hit Ratio and support for all the techno commercial needs Make scheduled momthly visits to VAP/RSL Channel and get feedback on on going projects and upcoming projects and share the same in the sales funnel, develop strategy to provide best possible support to the channels and create a Win-Win situation Support development of Prospective VAP/RSL channels in the Region and provide presales and Design support during initial stages to make them familiarize with BP Fire Portfolio Provide Product selection and support for usage of software tools like HIT, Easy VASP and technical application assistance to VAP/RSL Channels Provide input for regional market intelligence and acquire knowledge on Competitors product portfolio and market share and share the same with Product Manager and Segment Heads To build, motivate, develop, coach and train sales engineers with the correct skill sets, ensure proper assignment of work to sales resource and proper job review inputs Support negotiation with Partners, customers and close the sales as and when required Share the best practices adopted by the Regional VAP/RSL channels and strategy devised to bag the order with other BP Regional sales team on case to case basis Ensure that all decisions are taken are in line with applicable guidelines and neccesary Approvals Achieve atleast 90% score on Products & systems Competency check and ensure to have the sales resource are up to the required competency levels Identify internal and external training requirements for Selg and Regional sales resource and support in execution of the same. Propose and participate in personal skill development programs Support in implementation of marketing activities as and when participated Product & Systems knowledge Knowledge of BP Fire products, Cerberus DMS, Product USP's and sales Arguments with competition Product portfolio strategy Know to understand the product portfolio strategy, Product Phaseout strategy and relevant standards applicable for Fire Products Customer knowledge incl. customer's key processes To know the customer's organization and its Sales,Presales, Comissioning resource along with technical & financial decision makers Market trends & Competitor knowledge in SI-BP Fire Products & system portfolio, To know the regional economic trends, market size of relevant regions and the regional market share of competitors To know general technology trends/standards Selling techniques To know e.g. value selling methods To know presentation techniques To know how to create new requirements Knowledge of internal business processes of Siemens Knowledge of the SI-BP-India organizational structure, incl. tasks, functions and people, the main processes and their interrelation Proposal Management To know how to understand customer's needs, processes and requirements To know how to transfer specification into solution To know how to offer alternative products in case of non existence of the range of products in portfolioSalary: . Date posted: 04/02/2024 02:54 PM

Position Title:((Manager : Commercial Finance))We are passionate about food. But we're even more passionate about our PeopleAbout the role:Monitor and Track Trade spend and Media and Marketing Spends with monthly review meetings: :Responsible to partner with Sales and Marketing Team to get the proposal (Expenditure Request ER) for Trade Schemes and Marketing and Media spends as per the defined timeline. :Thorough checking of the requisition and check necessary approvals of spends proposed to :be operated in the market. :Communicating the approved scheme details with a tracking number to the Sales and :Marketing team. :Ensure better control on spends by regular preparation and maintenance of ER wise claim :booking and tracking of spends. :Discussion with the stakeholders on the provision balances and action plan for unutilized :spends and/or overspends. :Initiate tracking of MT account (customer) level spends to ensure booking of actual spends as per the ER raised. Accountable for Pricing Process and financial analytics across all channels: :Ensuring periodic pricing change proposals and management signoffs in collaboration with :business teams :Accountable for correct and approved price updation and maintenance in SAP :Pricing/profitability evaluation of export volume and new opportunities. :Preparation and analysis of Gross Profit details for all channels and sub:channels for effective decision making. :Perform various business analysis like SKU wise profitability analysis, pricing review and cost :analysis. Freezer Governance: :Ensure Freezer reconciliation between books and Freezer asset tracker and sign off on a :Quarterly basis. :Effective participation and Governance in monthly meetings with Freezer Governance team :along with Leadership :Ensure completion of the Physical verification of the assets on an annual basis :Ensuring finalization of all India Freezer proposal with IRR calculations and post deployment :comparison of returns from projections. :Facilitate transfer of Freezers not billed as per the guidelines defined in Freezer governance :SOP. New product development: :Partner with project managers to ensure detailed project charter for cost, pricing and financial proposal. :Ensure business case sign off and periodic tracker Vs actual performance Distributor Management :Review and approve customer/distributor code opening in system. :Periodic review of distributor database in SAP and maintain commercial hygiene. :Revamping Distributor Management process through SOP and Distributor Audits :Periodic review of SOPs and policies :Responsible for sharing relevant MIS and analytics with sales team on a periodic basis Order Release :Ensure timely and relevant credit release approvals as per SOP :Ensure to collect payment as per agreed timeline from respective DBs. :Responsible for scrutinizing all sales orders released and work towards automating the sales :order release process. Claims Management :Responsible for improving efficiency in claim and damage audit process :Avoiding duplicity of claims in terms of bills, periods of claims and entitlement policy. :Ensure trade spent reconciliation at month end and approving JE for rectification if any :Ensure NCC of all claims for the quarter and resolution of all the pending claims for the claims processed in previous month. :Periodic education to guidance to sales team and distributors to submit their Claims on time. :Ensure automation of claims through DMS and SFA Modern Trade, Key Account and QSR Account Reconciliations :Responsible for arranging quarterly reconciliation of all direct MT customers. :Continuous foll

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the AmericasAt McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewReporting to the Global Business Services (GBS) Process Improvement Enablement Lead, the Process Improvement (PI) Prioritization Manager strategically reviews and manages incoming PI demands, ensures transparent communication of prioritization decisions and continuously improves processes for efficient initiative execution and resource utilization. The role acts as the single point of entry for all GBS PI requests, leading business case creation, identifying levers, and prioritizing based on a value:based framework.Key Responsibilities::Evaluate incoming project requests, initiatives, and tasks from Global Service Owners, Global Delivery Leads.:Centrally captures, reviews, triages requests and shares them with the PI Lead for final approvals. Maintain a portfolio of GBS initiatives, including their status, timelines, resource utilization, and expected outcomes.:Develop a structured framework for prioritizing demands based on strategic alignment, business value, urgency, and available resources. Strategically optimize the GBS PI portfolio by selecting and prioritizing initiatives that deliver maximum value. Conducting capacity planning to ensure optimal resource utilization for prioritized initiatives.:Evaluating and deciding on the inclusion and prioritization of new initiativesin the pipeline. Collaborates and communicates with key stakeholders to gather input, insights, and feedback for effective prioritization.Experience::5+ years of experience in a relevant field and preferably FMCG / GBS industry:Demonstrated proficiency in leading demand assessment and prioritization:Expertise in portfolio management:Strong capabilities in business case development and management:Adept at data:driven decision:makingQualifications::Bachelors in Supply Chain, Finance or relevant field.:Strong communication and prioritization skills:Clear direction setting:Effective stakeholder engagement:Knowledge of the programs, policies and practices of functions:Fluent English is requiredMcCormick and Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

DESCRIPTIONJob summaryScope:People management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale.Job description:Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency.You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. You assign appropriate challenging work to employees to develop & prepare them for larger roles. You are able to create and implement performance improvement plans for your team members. With top performers, you are able to identify and work with them for talent development.Key job responsibilitiesPeople management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSBasic Qualification: BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 8 to 12 years.PREFERRED QUALIFICATIONSBasic Qualification: BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 8 to 12 years.

DESCRIPTIONScope: People management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale. Job description: Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practises. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. You assign appropriate challenging work to employees to develop & prepare them for larger roles. You are able to create and implement performance improvement plans for your team members. With top performers, you are able to identify and work with them for talent development.Key job responsibilitiesManage a Team of 10+ and will be responsible for team output and working with stakeholders in ensuring a seamless deliveryWork with the team in setting up goals and tracking their performance periodically and set remediation as necessary.Assess risks that may impede the team or deliverables; plan and work with leadership on mitigationsWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of team management experience- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisions- Experience an operations, project or program Manager directly managing and developing front-line managersPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project delivery

BASIC QUALIFICATIONS• Bachelor's Degree in Business, Economics, Finance or Accounting, Real Estate, or related field.• 4+ years of demonstrable experience in one or more of the following areas: business development, finance operations, sourcing and procurement, project management• 2+ years of experience of transaction coordination including supplier communication, cost analysis, negotiations and contracting, and supplier performance management• 3+ years of experience in an external facing role, such as managing commercial relationships with vendors or customers• 6+ years of experience in business development, colocation transactions, procurement, or finance in data center, telecommunication or networking industry• Experience managing procurement transactions successfully, including supplier communication, cost analysis, negotiations and contracting, and supplier performance management for colocation, telecommunication or network transactions• Demonstrable experience managing internal stakeholder relationships and working successfully across organizations to deliver results requiring collaboration and coordination with multiple teams • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager you will have the exciting opportunity to help shape and the future of our business via strategic procurement and partnership activities. You will own internal relationships with key business partners (product, operations, networks, engineering, finance, legal), perform market and financial analysis, evaluate colocation solutions in accordance with our standards, negotiate and execute contractual agreements with key data center vendors, and support development of long-term infrastructure scaling strategies with senior Technical Business Developers and Principals. You will plan and manage data center infrastructure costs, negotiate commercial terms, act tactically, write effectively and manage relationships with key vendors, and act as a subject matter expert on commercial matters related to infrastructure agreements. The candidate must be a proven problem solver, and possess the ability to influence at the CXO level and negotiate multi-million dollar contracts.The ideal candidate will possess both a business background to drive engagement and interact at the CXO/VP level, as well as an ability to recognize and evaluate technical issues alongside our Data Center engineers. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build compelling value propositions. As this position involves direct contact with senior leaders you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 25-30% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Developer team in India in helping to drive overall Infrastructure strategy for colocation deals, focused on EDGE expansion and renewals• Manage infrastructure transactions: validate internal stakeholder inputs, engage with vendors, prepare business cases for leadership approval, and drive contract execution with Legal partners• Understand the technical requirements of our networking, engineering and operations teams, negotiate key contracts from a business and technical perspective, and serve as a liaison to the Legal and Finance teams Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Negotiate and close multi-million dollar contracts to support capacity expansion • Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new deals to ensure compliance with global standards, practices and policies • Manage internal stakeholder communication and provide status updates on colocation partnership, contract executions and/or site validations • Manage organization's procurement activities including due diligence, vendor onboarding/qualification, vendor engagement and supports internal teams on escalations with vendorsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Working knowledge of data center colocation infrastructure, including rack layout, cooling, power backup/generation systems • Knowledge of data center colocation transaction approaches, structures, and best practices, related development processes, and data center plus satellite ground station site selection • Experience related to procurement of data center infrastructure goods and services • Exceptional project and process management skills with capacity to manage a large number competing priorities simultaneously and work to tight deadlines • Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 04/10/2024 10:16 PM

Reporting to the Director, you will be responsible for :Receiving and investigating reported concerns of possible misconduct; serving as a confidential and non-retaliatory resource for all partners and employees who have questions or concerns.Conduct timely, effective and independent investigations; develop investigation plans; conduct interviews of reporters, witnesses and subjects of concerns; collect all relevant evidence; make and report on investigation findings; document all investigative steps in the firm's ethics case management system and an Executive Summary; and when claims are substantiated, facilitate and lead the discipline committee process; and confirm all is consistent with the established robust internal investigations processes and best practice.Collaborate with key stakeholders across the firm including the People team, Risk Management, Information Security and the Office of General Counsel (OGC).Conduct root cause analyses, identify potential areas of compliance vulnerability and risk, as well as control gaps, and develop / implement corrective action plans for resolution, developing and improving policies and processes; and provide general guidance on how to avoid or deal with similar situations in the future.Support functional leaders as needed from an ethics or compliance perspective, including colleagues in the People team, Risk Management and OGC, and transition to them matters more appropriate for their handling given their subject matter speciality.Draft and deliver ethics and compliance training and communications with subject matter specialists in Learning & Development and our communications functions through an established firm-wide schedule and cadence, as well as ad hoc when needed.Prepare trend analyses,analyzing ethics and compliance data and preparing reports for management.ideally you are a lawyer with 7+ years of experience and have experience in Investigations of KYC, Forensics, Code of Conduct etc Open to Non Lawyer candidates if they have suitable core experience