Technical Solution Manager Salary in India - PayScale

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Sr. Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Healthcare & LifeSciences technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- 10+ years of design/implementation/operations/consulting with distributed applications experience- 10+ years of technical engineering experience- Cloud Experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience in a 24x7 operational services or support environment- Experience in internal enterprise or external customer-facing environment as a technical lead

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. - 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Ability to manage multiple tasks and projects in a fast-moving environment. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONSPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. - Experience in a 24x7 operational services or support environment. - Experience with AWS Cloud services and/or other Cloud offerings.

BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONAre you interested in driving highly visible initiatives for Amazon's Prime program? Do you enjoy the challenge and ownership that come from managing complex, cross-functional and cross-organizational projects? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? The Prime Team is seeking an exceptional Technical Program Manager for delivering challenging and high impact programs. As a TPM for Amazon Prime Core Services team, you will be responsible for delivering projects with huge strategic impact. You will work with various software and business teams around the company to identify and drive innovative solutions that achieve business goals. This is an exciting opportunity to shape the next generation of Amazon Prime. This role will give you an opportunity to work with many different teams within and outside Prime and learn a range of new systems, leveraging the deep collection of technologies throughout the company and extending them to allow us to boldly go where no retail system has gone before. The Prime program is experiencing explosive growth and as a result our team is looking to expand its top-notch management talent. If you want to work on one of Amazon's most impactful program and are passionate about implementing solutions that impact millions of people every day, we want to hear from you! This role requires working closely with the product management team and key software development teams across the company to define strategy and requirements, and lead development design through delivery and subsequent operation. This position requires regular communication with executive management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. You should have experience managing multiple complete product development cycles, possesses superior analytical abilities and expert product judgment. A successful candidate will have a strong technical background, excellent analytical and problem solving skills, and great project management and communication skills. Responsibilities: • Be a guardian of world-class customer experience for your deliverables: continually raise the bar on functionality, flow, consistency, usability, and simplicity• Be the interface between the product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet the business requirements.• Own engagement with the partners, work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.• Help make the right feature trade-offs to ship software without compromising customer experience and business relevance• Engage with many other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals• Present program plans to L7 and L8 leadership in Prime and outside PrimeKey job responsibilitiesDeliver independently, with limited directionInfluence roadmap priorities, product feature decisions, and engineering processesAccelerate progress by driving timely decisions. Clear blockers, escalate appropriatelyDeeply understand design approaches (within technical domain). Spot risks and ask the right technical questions to ensure appropriate trade-offs are madePartner effectively with technical managers to secure resources, scope engineering efforts, set project priorities, milestones, and drive deliveryOwn program communicationWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of working directly with engineering teams experienceSalary: . Date posted: 04/10/2024 09:20 AM

BASIC QUALIFICATIONS- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job responsibilitiesYou work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Every day will bring new and exciting challenges on the job while you:- Act as a single point of contact to Enterprise Accounts- Understand your customers outcomes and business goals- Make AWS service improvement recommendations that fit with your customer strategy and architecture- Evaluate, analyze and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Share knowledge and innovate with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.We are open to hiring candidates to work out of one of the following locations:Canberra, ACT, AUSPREFERRED QUALIFICATIONS- Computer Science or Math background.- Working knowledge of software development practices and technologies- Experience working with AWS technologies - Background in working with Public Sector customers- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:15 AM

DESCRIPTIONAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.As a Principal Technical Program Manager in the Amazon Music team, you will collaborate with product, engineering, marketing, design, content producers and artist/label relation teams to deliver customer obsessed engineering solutions with efficient use of resources and technologies. You will assess risks, anticipate bottlenecks, make tradeoffs, balance the needs of the business and technical constraints. You will be a role model enforcer of industry standard software development processes and practices. You will be the face to leadership to demonstrate progress and surface risks early. You possess a deep understanding of customer facing product design, mobile implementations, complex software services and will represent the technical team to senior leadership and partners. Your technical expertise, attention to details with regard to process efficiencies and operational excellence will influence the team’s decisions and drive secure and robust solutions. You should not only be passionate about delivering great music experiences, but should also be obsessed with driving continuous process improvements to optimize product delivery. If you enjoy solving problems in a dynamic environment, influencing product, business and technical leaders with creative solutions, we want to talk to you.Key job responsibilities* Drive implementation and delivery of large-scale Music initiatives.* Lead agile engineering and design teams to coordinate, prioritize and deliver the roadmap* Understand service inter-dependencies, mobile implementation nuances and lead cross-functional teams towards technical solutions * Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability* Strong (executive) communication and presentation skills* Articulate program goals, desired outcomes, risks and mitigation plans clearly* Strong metrics based decision making skills* Drive continued process improvements in the organization* Strong JIRA/Asana, Airflight skills* Mentor junior employees and build effective teamsAbout the teamThe goal of Visual Immersive eXperiences (VIX) team within Amazon Music is to deliver a high quality and coherent end-to-end visual experience based on customer feedback tools we build and bring to life the customer’s musical universe in a vivid and engaging way through immersive visual experiences. The North Star vision is to craft rich, immersive and engaging experiences that enable and deepen customers’ connections to content, creators, culture and community. We will leverage videos and motion to grab attention, evoke emotions and inspire action; videos can act as rabbit-holes through which customers forge their own personal journeys within the Music service: how you stumble upon new content or rediscover old favorites, how you explore what’s interesting and trending and how you connect with creators who matter to you. We aspire to accelerate Amazon Music’s evolution into a more dynamic, interactive and informative service, by creating a wide range of multimedia experiences for customers across music and non-music verticals, subscription tiers, territories and Visual platforms, as well as reach a broad audience across Amazon through deep integrations. For creators, we will offer ways to leverage these multimedia experiences to grow their brand and fan-base. We recognize vivid visual experiences are essential to artists' creative output as a medium of performance, storytelling, social commentary, authenticity, fan connection, and so much more. Our goal is to support all creators, whether starting out, breaking through or going global. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 10+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsPREFERRED QUALIFICATIONS- 5+ years of past coding/software development experience

The role of the Technical Implementation Manager is to own the client onboarding experience end-to-end, manage the overall implementation project & deliver integrated J.P.Morgan technology & product solutions with excellence. Job responsibilities Represent J.P.Morgan as our client-facing, technical contact responsible for the excellent end-to-end client experience during complex Payments product implementations with clients around the world. Provide client and internal partner with consultative advice regarding technical aspects of Payments solutions, including RFP responses, client presentations and client meetings. Consult client to improve their treasury, finance and business operations through adoption and operation of J.P. Morgan Payments technology and solutions proposed at the Sales process. Lead implementation projects comprising of client-facing activities such as conducting workshops to scope & refine solutions, translating requirements into technical specifications, establishing project plans and governance, executing product testing and managing legal documentation. Ensure compliance with audit and controls policies and procedures with active focus on risk management. Drive improvements to J.P. Morgan Payments global operating model with internal partners to deliver high client satisfaction and internal efficiencies. Required qualification, skills and capabilities: University degree. Above 5 years of relevant industry experience in Transaction Banking, Corporate Finance or Payment service providers like Fintech or Merchant Acquiring. User or developer experience in ERP applications like SAP, Oracle, Ariba, etc (in the finance/treasury modules) or Treasury Management Systems would be an advantage. Technical familiarity with file/data transfer technologies like API, SFTP, ISO XML, SWIFT etc would be an advantage. Held positions in client-facing roles and proven or certified project management experience preferred.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/10/2024 10:30 PM

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Bengaluru, KA, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. - 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Ability to manage multiple tasks and projects in a fast-moving environment. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONSPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. - Experience in a 24x7 operational services or support environment. - Experience with AWS Cloud services and/or other Cloud offerings.

BASIC QUALIFICATIONS- • Bachelor's Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- • 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- • External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.- • Ability to manage multiple tasks and projects in a fast-moving environment.- • Be mobile and travel to client locations as needed.DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we "Work Hard, Have Fun and Make History."As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking Cloud technologies.• Interact with leading technologists around the world.• Work on critical, highly complex customer problems that may span multiple AWS Cloud services.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.• Write tutorials, how-to videos, and other technical articles for the customer community.• Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.• Drive projects that improve support-related processes and our customers' technical support experience.• Assist in Design/Architecture of AWS and Hybrid cloud solutions.• Help Enterprises define IT and business processes that work well with cloud deployments.• Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- • Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- • Experience in a 24x7 operational services or support environment.- • Experience with AWS Cloud services and/or other Cloud offerings.Salary: . Date posted: 04/16/2024 10:15 PM

BASIC QUALIFICATIONS- Bachelor's Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.- Ability to manage multiple tasks and projects in a fast-moving environment.- Be mobile and travel to client locations as needed.DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we "Work Hard, Have Fun and Make History."As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking Cloud technologies.• Interact with leading technologists around the world.• Work on critical, highly complex customer problems that may span multiple AWS Cloud services.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.• Write tutorials, how-to videos, and other technical articles for the customer community.• Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.• Drive projects that improve support-related processes and our customers' technical support experience.• Assist in Design/Architecture of AWS and Hybrid cloud solutions.• Help Enterprises define IT and business processes that work well with cloud deployments.• Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- Experience in a 24x7 operational services or support environment.- Experience with AWS Cloud services and/or other Cloud offerings.Salary: . Date posted: 04/20/2024 08:54 AM

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Track record of ramping up quickly in an evolving and challenging role. - Ability to manage multiple tasks and projects in a fast-moving environment. - Proven track record of exceptional customer focus. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- Experience in a 24x7 operational services or support environment.- Experience with AWS Cloud services and/or other Cloud offerings.