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Exchange Manager Salary in India - PayScale

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Program Manager (contract), Amazon Devices
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- 2+ years of program or project management experienceDESCRIPTIONAmazon Devices is the team behind Echo with Alexa, Fire TV and Kindle, and is one of the most innovative and fastest growing businesses at Amazon. We are looking for a self-starter with strong analytical and communication skills to support the sales and marketing teams as we grow Amazon's innovative consumer technology business through the retail channel in Australia & New Zealand.The successful candidate will be a detail-oriented individual with a bias for action in managing day-to-day sales operations for our retail channel. You will support internal sales & marketing teams along with our external retail partners where you provide superior service levels and focus on sales and operational excellence in planning, promotional execution, reporting and claims processing. You will have a passion for diving deep into data, providing insights and have a track record of managing multiple datasets whilst inventing and simplifying existing analytics processes. Furthermore, you will orchestrate the coordination of key internal business management and project initiatives that advance our business efficiency, channel engagement, and expand on our opportunities for growth.This is an individual contributor role within the team, with the opportunity for career growth as you scale your impact, implement new and improved initiatives, and contribute to our great work environment.Key job responsibilities• Drive planning and organization of the Device team to best serve the offline retail channel of CE and IT partners.• Centralizing budget, spend and promotional execution• Manage and monitor sales and stock reporting, in close partnership with Sales & Inventory Management stakeholders and retail partners, as well as building new information exchange processes for increased visibility and insights with real-time analysis.• Excellence in project and process-based work esp. simplification of process without compromising outcomes.• Play a vital role in supporting new product launches into the channel, working with our Sales and Marketing team, engaging with retailers and distributors direct.• Coordinates with Legal, Account Managers and Tax teams to draft new contractual arrangements and maintains existing contracts to ensure the scope of services, KPIs and terms are kept up to date with changing business needs.Time-management and organizing of resources to complete projects on time, to specification, and at expected quality.• Drive key project initiatives, engaging with retail partners and internal stakeholders across regions.• Orchestrate business management coordination aiding in short & midterm planning.• Communicate regularly with project stakeholders to gain alignment and present business value, across the organization.A day in the lifeTo succeed, you'll need to be willing to roll up your sleeves, show hustle, and work collaboratively across multiple teams and external retail partners. You will play a vital role in the day-to-day operations of the ANZ devices teams, managing promotional plans, processing claims and diving deep into the data to provide insights and measure success of sales & marketing initiatives.About the team:Amazon Devices-the team behind Amazon Echo, Kindle E-Reader and Fire TV-continues to be one of the most innovative and fastest growing businesses at Amazon. Join a rapidly growing team filled with opportunity to both deliver on new ideas as well as scale your impact. You will report into the offline sales team and be part of a team that embraces calculated risk taking, moves fast to bring value to customers and has fun together while doing so.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 09:08 AM
Key Account Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversDESCRIPTIONValue Added Services, India: The vision for Value Added Services (VAS) is to transform how India buys products online by offering them value-adding services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations and mobile after sales support for devices bought on Amazon. Today, we are focused on building a 5* rated service at scale across service categories and cities. We aim to do this by leveraging skilled experts to support customers across product life-cycle to: (a) Make a new purchase decision [Pre-Purchase Service], (b) Get started with a newly bought product [Ready to Use Services], (c) Solve issues with a newly purchased product [Return Services], (d) Get continuous support during the life of the product [Repair Services & Extended Warranties], (e) Extract maximum end-of-life values of a used product [Exchange Services].As an Account Manager, you will have end-to-end responsibility of managing, building and enhancing customer experience through our current service network. The role will require you to run daily fulfilment with a long-term vision of improving the service quality. The role will require close partnership with a cross-functional set of stakeholders such as Product category teams, Trans teams, Service providers, Service Product, Service Fulfillment, Service excellence, Business Finance and Brands, to deliver a 5-star-rated services.Key job responsibilities• Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply• Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact• Root cause defects to understand underlying causes, and design inputs to address root causes for these defects• Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners• Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future• Define and own success metrics for the programWe are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, vendor management skills, excellent business judgment, strong negotiation skills, deep curiosity to uncover how things work, and a passion for building a world class shopping experience through services for our customers. The successful candidate for this high impact role will be a self-starter with a passion for problem-solving, have proven data analysis skills, have strong relationship management skills, demonstrate great "voice" and content creation skills, show strong ownership and commitment, have proven leadership experience in managing projects, and bring relevant insights in marketing and merchandising.We are open to hiring candidates to work out of one of the following locations:Bangalore, IND | Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsSalary: . Date posted: 04/22/2024 10:51 PM
Trade Management Manager
JPMorgan Chase, Mumbai, Any
JOB DESCRIPTION:Job title: Derivatives Processing Center: Core Operations. VICE PRESIDENTAbout J.P. Morgan Chase & Co.J.P. Morgan is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Information about J.P. Morgan is available at www.jpmorganchase.comBusiness Overview:About J.P. Morgan's Corporate & Investment BankJ.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.Enter Business description: The Derivatives Processing Centre combines all the OTC, Listed and Cleared Derivatives, and Foreign Exchange Operations teams across the CIB into one operating unit. The organization is approximately 1,100 team members globally. The predominant locations are Chicago, Delaware, London, Bournemouth, Mumbai, and Singapore.Job DescriptionThis is a Vice President role managing a diverse set of functions within the Derivatives Processing Centre. The individual will report to the Executive Director responsible for the Mumbai Confirmations footprint of the Derivatives Processing Centre.Key Responsibilities: Operations Management- Managing a team size 15-20 FTE and responsible for oversight of recruitment, training, appraisals and ongoing development of staff. Management oversight of all KRI's and KPIs Ensure all applicable governance, compliance, risk policies and procedures are adhered to and a mechanism exists to promote escalation by staff where appropriate. Continual review of existing processes to ensure exceptional performance, efficiency and risk management. Carry out complex analysis to identify innovative ways to improve straight-through processing, client experience, performance against regulatory targets and the firm's standing against its peers. Project Management- Work closely with the Change Management team to define the business requirements to determine the investment priorities. Ensure deadlines are met and gain business/stakeholder buy-in for the strategy. Active member of the OTC Operations management team. Full participation in discussions regarding the global footprint, and the strategic direction of the group as a whole. Leadership and involvement in firm wide people initiatives, with particular focus on the development and replication of these initiatives across global hubs. Active participation in external market developments and initiatives. Detailed understanding of changes within the regulatory environment and the expected impact on the functions under management. Firm representation at relative industry forums; ensure JPM is viewed as the leader amongst its peers and driving change within the industry. Effective management of operational costs to ensure the function is performed within budget. Proactively identify opportunities to lower operating costs, whilst maintaining performance. Foster strong working relationships with both internal (i.e. FO, MO, Audit, Compliance, Legal and Finance) and external counterparts (i.e. Regulators, External Audit and Vendors). Confident communication (written, verbal / presentations). Effective management of key client relationships and continuously assess client needs and deliver innovative scalable solutions Teams - Main Duties Trade Management - Securities and Derivatives Investigate and resolve all differences in a timely manner Liaise with the Desk, Sales team, Trade Support, Settlements and other departments to resolve queries. Manage and effectively resolve all incoming queries from clients within a pre-agreed time-frame. Contribute to the specification and testing of improvements for all systems and processes. Uphold the controls and procedures for the team, review and update as necessary. Prepare Local and Global MIS Cross train on all functions performed within the team and across the department. Qualifications: At least 10+ years of experience in Operations and Risk Management Demonstrated track record of bringing initiatives to timely closure Strategic thinking and vision Ability to manage through a changing business landscape Maintains comprehensive understanding of the market, products, and regulatory environment including the implications on the operating environment Proactively manage trends and opportunities to improve client service levels Strong relationship management and partnership capabilities across multiple constituents Leadership with a proven ability to manage, coach, and motivate staff Strong influencing and negotiation skills Provide input to design of new client solutions Preferred Experience: Broad Corporate and Investment Banking knowledge and experience Strong knowledge of OTC Derivatives preferably Equities, Rates and Credit asset classes Strong Project and People management skills Experience of working in overseas location for short period (1-3 years) of time either performing identical or in Operations JPMorgan offers an exceptional benefits program and a highly competitive compensation package. JPMorgan is an Equal Opportunity Employer.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:24 PM