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Regional Manager Retail Salary in India - PayScale

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Reporting to the Director of Housekeeping, the Senior Operations Manager, Housekeeping will be responsible for leading, developing, coaching and training a multi-cultural team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Senior Operations Manager, Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.Leads and coaches the Housekeeping teams towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policiesPrimary responsibility is to manage the day to day operations of the Room Attendant, Floor Support and Housekeeping leadersEnsure the completion of all projects assigned daily to Room Attendants & floor supportPurchasing of all housekeeping supplies to maintain adequate par stocks for room attendants, housemen and restockers including management of the PO process and all upkeep and cleanliness of all storage rooms)Responsible for the successful performance of all aspects of the Housekeeping DepartmentMust have an extremely keen eye for detail and must be relentless in pursuit of excellent service and cleanliness standards within the guestrooms and surrounding environmentHelp to develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achievedHandling guest complaints and follows through on actions requiredPlanning of special projects associated with a flagship property of 1,365 guestroomsCoordinating continuous preventive maintenance and other programs with Maintenance and Front Office operationsDeveloping, implementing and maintaining a Fairmont Standards based training manual, which is a live manual requiring continual updating.Maintaining labour expenses to guidelines set forth in the labour standardsManaging expenses to within the parameters of the budgetPreparing of monthly reports on preventive housekeeping maintenance and analyses of loss/usage per occupied room on every major expenses category, including, but not limited to labour, chemicals, guestroom supplies, linen, laundry and contract cleaningActively participate in the effective management of employee relations within the department through involvement in recruitment, performance appraisals and reviews, recognition and incentive programs and communication meetingsBuilding relationships with the 15 leaders and 250 unionized staff members in the Housekeeping and Laundry DepartmentsDevelop and maintain close and effective working relationships with Front Office, Engineering and other cross-functional departmentsForming a strong relationship with the Union and the housekeeping departmental shop stewardsEnsuring accurate accident reporting by the Housekeeping leadership teamManaging the return-to-work and work hardening programs for employees whom have had a workplace accidentCommunicating with the Health & Safety manager regarding employee statusesProactively looking at new equipment and techniques to assist an aging housekeeping workforceDeveloping and monitoring of departmental Health and Safety training programsCoordinating continuous improvement in the areas of fire safety and emergency proceduresResponsible for a safe working environment for all staff membersOther duties as assigned by the Assistant Director of Housekeeping and the Director of HousekeepingQualificationsHotel Management/ Hospitality & Tourism degree or equivalent diploma is expectedA minimum of 1-2 Years of experience as an Housekeeping Manager in a large hotel or a Senior Housekeeping leader in a mid-scale hotel with proven results -Operational Excellence, Colleague Engagement and Financial.Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.Must have a passion for housekeeping!Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..Ability to motivate colleaguesGood problem solver with the ability to think outside the box.Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.Will be required to work weekends and some eveningsHours need to be flexible to accommodate to operational needsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM
National Sales Manager- FMCG- Bengaluru (15 year+)
Michael Page, Bangalore Urban
- Sales Strategy Development: Develop and implement effective sales strategies, objectives, and action plans to drive revenue growth and expand market share in alignment with company goals. - Team Leadership : Lead and manage a national sales team, providing guidance, coaching, and support to achieve individual and team sales targets. Foster a high-performance culture and promote collaboration within the team. - Distribution Management: Manage the distribution network and optimize sales channels to ensure efficient product availability and timely delivery to customers across the country. -Key Account Management: Develop and maintain relationships with key accounts distributors, and retail partners to drive sales, negotiate contracts, and ensure customer satisfaction.- Market Analysis: Monitor market trends, competitor activities, and customer needs to identify new business opportunities, product positioning, and pricing strategies. - Conduct regular market research and analysis to stay ahead of market changes. - Sales Forecasting and Budgeting: Develop sales forecasts, budgets, and targets in collaboration with the senior management team. - Monitor sales performance, analyze variances, and take corrective actions when necessary. - Sales Reporting and Analysis: Prepare regular sales reports, including sales performance, market share, and profitability analysis. - Present reports to senior management, highlighting key insights and recommendations for improvement. - Training and Development: Provide training, mentoring, and continuous development opportunities to the sales team. - Identify skill gaps and implement training programs to enhance sales capabilities and product knowledge. - Education: Bachelor's degree in Business Administration, Marketing, or a related field.An MBA or equivalent qualification is preferred. - Experience: Minimum of 15+ years of progressive sales experience in the FMCG industry, with at least 3-5 years in a leadership or managerial role. - Experience in distribution management is essential. - Industry Knowledge: Strong understanding of the FMCG market dynamics, distribution channels, and sales strategies.- Leadership Skills: Proven leadership and team management abilities, with the capability to inspire and motivate a geographically dispersed sales team. - Excellent interpersonal and communication skills are essential- Strong market experience in South India is a must
Training Manager - Retail Capability Development
Michael Page, Bangalore
Developing and delivering on the best updated content, training aids and materials to leverage productivity.Working closely with the Sales and Marketing divisional teams and regional business to identify training opportunities in alliance with the business priorities and leading the delivery.Measuring the impact of training interventions across levels and management of the training budget. Travelling across the stores in the country and to international markets to support training across regions. The candidate should have prior experience of leading the team of trainers to build the capability development plans.14+ years of experience preferably in Retail, FMCG, Hospitality industries. Experience with training content design and delivery
Retail Manager - Mumbai/Kolkata | Footwear | 4+ Years
Michael Page, Kolkata
Prepare, implement and achieve operational business plan and estimates for the efficient operation of the assigned region.To arrange for necessary budget outlays available for business spending requirementsTo review and monitor performance of all family stores in the designated region on ongoing basis to exercise control, issue necessary direction, uninterrupted support and corrective actions so as to enhance the efficiency of entire regional business value chain.Overall responsibility of maintaining stock standard at or within the approved level, while at the same time ensuring proper supply at the stores.5+ yrs Retail experience and min. 3 yrs in Franchisee.