Capability Manager Salary in India - PayScale

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Oracle Applications Manager.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC is currently searching for an experienced Oracle EBS Delivery Manager who has at least two full cycle implementation experience. This position will be responsible forMaintain ticket matrix, overseeing a team of techno functional experts for delivery and project plan adherence. Must be a team player , thrive in a dynamic work environment spanning multiple geographies. Must have experience in AIM/OUM/ PMP / Agile methodologies.Our Manager, Oracle Duties & Responsibilities will include:* Experience in Oralce implementation EBS must. Cloud experience is plus.* Proficient in requirement analysis and business mapping of Oracle Financials* Exposure to Oracle Payroll and integration* Experience in any middle tier tool a plus* Creating UAT plan and conduction as per the plan* Experience to work with project management triangle ( cost , scope , time)* Maintaining SLA and improve on a continuous basis* Solid understanding of period end processes for a global company* Guiding team members for troubleshooting and engaging with right partners* Follow AIM / OUM methodology and documentation standard for enhancement/implementation* Planning and follow-through for regular RUP patches for payroll and year-end* Working directly with business stakeholder and managing expectation in terms of system capabilities and component delivery* Coordinating Ensuring financial complianceBasic Qualifications:* Bachelors / Masters degree in Financial Systems. MBA/Project Management Professional preferred.* Minimum 6+ years experience with full cycle Oracle EBS implementation* Must have lead teams of people* Detail understanding of Oracle EBS function security , menu , responsibility* Detail understanding of SOX /SOD compliance* Understanding of technical integration between various Oracle modules and 3rd party systems* Working knowledge with most Microsoft Office applications (Word, Excel, PowerPoint, Projects, Visio, Outlook, SharePoint)* Outstanding customer service and communication skillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewWorking as a member of the Process Improvement team under the general supervision of the Global Delivery PI Lead, the primary purpose of this role is to work as a business partner to provide direction and functional expertise to establish and execute a data:driven approach to continuous improvement delivering medium / large:scale savings projects and creating a world:class high:performance organization. The role of Manager : Process Improvement is responsible to drive efficiency improvements within the assigned process domain (within GBS and Enterprise) by developing process standardization strategy and leading process improvement projects/programs in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6 Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. The geographic scope of this position is global.Key Responsibilities:stylemargin:bottom:11.0px::Operational excellence to drive efficiency improvements within the assigned process domain. In collaboration with business leaders develop and execute a data:driven approach to continuous improvement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency. Provide coaching and subject matter expertise to support the development of process improvement and standardization strategy for supported functions. Provide structure and governance to ensure flawless execution of the work and delivery of hard target results for the assigned process domain. Perform business process analysis using process mining tools to build process maps, identify process variants and bottlenecks. Leverage data and analytics and lean techniques to identify patterns, trends, and root causes of process issues to drive decisions to improve operational performance. Support delivery of organizational capability and effectiveness plan in line with digital transformation strategy and Identify digitalization and automation opportunities within supported business unit. Project/Program Management and leadership of strategic process improvement and automation initiatives to drive cost improvement.:Work across different businesses, functions, and regions to understand end:toend business processes and data architectures, identify inefficiencies and opportunities for process standardization. Develop rolling opportunities pipeline. Manage, Partner and Lead the Customer Centricity program streamlining processes across dedicated business units for continuity, effectiveness, and efficiencies.:Deliver PI scorecard and reporting for supported f

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Marketing Analytics - Marketing Mix ModellingWe have an exciting opportunity for a Manager, Marketing Analytics (Marketing Mix Modelling) in our Corporate Commercial Department who will lead the Marketing Mix Model program to measure marketing effectiveness and predict the impact of future efforts. The individual will work closely with the Media team to evolve Four Seasons marketing strategy through data-driven insights and optimizations. The individual will provide oversight on data and methodology used for MMM, derive actionable insights, and develop data-centric measurement tools to inform media investment decisions and marketing channel strategies.What You'll Be Doing: Lead the end-to-end development and evolution of Marketing Mix Model in partnership with the Media Team and Marketing Mix Vendor to deliver a robust measurement program used to inform investment decisions and marketing strategy.Understand our internal marketing strategy, bring oversight to Marketing Vendors on inputs and methodology used.Timely communication of changes, impacts, opportunities, and risks to stakeholders as it relates to strategy and performance of the Marketing Mix.Own the Marketing Mix Roadmap of model, data collection, and process enhancements. Grow partnerships with vendors and effectively utilize marketing partner expertise and capability.Project manage and lead weekly calls with Marketing Mix partner to ensure the program is delivering on marketing optimizations and actions.Partner with the Media team in crafting Marketing Mix presentations to senior stakeholders, focusing on performance results, learnings, and actionable recommendations.Create and maintain automated MMM reporting processes for visibility.Own models and forecast to quantify impact of campaigns across hotels and resorts and lines of business leveraging insights derived from MMM.Using insights from the Marketing Mix Model, in collaboration with the Media Team and marketing functions, design and activate on a learning agenda to refine marketing strategies and optimize future marketing initiatives.Monitor and report on learning agenda activities, effectiveness of optimizations, and recommended next steps.Outside of Marketing Mix projects, lead all media measurement studies such as brand lift studies, incremental lift studies, A/B and multivariate tests, and beta product opportunities with media partners.Assist in any RFP, review and/or regular evaluation of Marketing Mix partner and vendor.What You Bring: Bachelor's Degree in a highly numerate major (Math, Statistics, Economics) or relevant experience in data, data science, marketing analytics, and/or business analysis5+ years' experience in similar roles at marketing organizations, media agencies or media suppliers (hands-on experience with Marketing Mix providers strongly recommended)Hands on experience working with Marketing Mix Models (MMMs) with an understanding of the technical elements required in building and maintaining forecasts and advanced models.Strong process management and development skills.Strong ability to turn data insights into impactful storytelling.Excellent knowledge of advertising stack, adtech, and martech.Proficiency in SQL and Python.Experience with attribution methodologies and analyzing media mix modeling executions.Experience with paid, earned, and owned channels as an asset.Who You Are/Key Skills: Maturity and professionalism to ensure credibility in a matrix organization.Works well under pressure and can manage multiple tasks under time constraints.Well organized, detail-oriented, able to multi-task.Shows empathy and interpersonal skills in leadership and team interactions.Evaluate and manage risks associated with analytics projects and initiatives.Inspire and motivate stakeholders to achieve high performance and foster a positive and collaborative culture, encouraging knowledge sharing and innovation.Listen attentively to understand business needs and concerns, fostering strong communication and collaboration.Ability to work within cross functional structure within the organization.Apply analytical thinking to solve complex business problems and make informed decisions.Adapt quickly to changing business environments, emerging technologies, and evolving analytics methodologies.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/04/2024 09:56 AM

Purpose & Overall Relevance for the Organization: Be a key player in further improving, streamlining, and innovating Financial Planning, Reporting and Analysis processes, procedures, tools in the adidas Finance organization by exploring and leveraging the power of adidas standard - Business Intelligence Tools (MS Power-BI from Frontend and Backend perspective), Advanced Analytics (incl. Machine Learning) and other technologies. The position holder will support our Digital Finance transformation and the change to a modern Reporting, Planning & Analysis mindset within the FP&A community.The position holder will support building, managing, and coordinating the India Corporate Controlling / Future Capability Hub for the assigned area. They will collaborate with the rest of the Finance organization in conducting the right technical setup and tool portfolio for supporting the budgeting, forecasting, reporting and cost monitoring processes for the adidas company. As the single point of contact (SPOC) for the assigned area of responsibility, the position holder will support steering the business to achieve (financial) targets as well as strategic goals. Key Responsibilities: Leadership Build and lead an efficient and high performing team, with a strong quality, innovation, and service mindset. Develop functional, technical, and social skills within the team and drive continuous learning, and individual growth. Develop and continuously improve training, onboarding, and documentation processes to ensure long term knowledge retention. Create positive team spirit and a highly engagement, motivating environment to enable team members to perform and keep attrition low. Ensure smooth operation of the business by taking on ownership for related actions. Drive the automation/standardization of processes, procedures, and ways of working across the assigned area of responsibility and cross functionally by analyzing deliverables and initiating both continuous improvement and / or change initiatives. Innovation/Future Capability Innovate Financial Planning and Analysis/Reporting processes, procedures, tools, and ways of working by pro-actively identifying opportunities to leverage analytics and technologies Analyze existing processes and implement technological improvements, to drive efficiency in working procesdures across relevant teams Improve storytelling through data visualization / dashboards specific to the needs of a variety of different stakeholders, i.e. senior executives, Finance professionals, cross functional business leaders / teams, etc. Ensure End-2-End automation process between Business Intelligence Frontend (Power-BI) and Backend (Lakehouse-Databricks) for the ease of Visualization/Dashboard creation. Others Lead small and medium sized projects, implement findings, and ensure sustainability of achievements. Drive/Track Reporting, Dashboarding and Tool implementations from Project Management perspective. Provide comprehensive expertise for assigned functional areas/systems and processes towards the Internal HQ Corporate Controlling team Key Relationships: Finance Teams in assigned area of responsibility. GBS Finance team / GBS Innovation Team adidas Finance Team Business transformation team (TRANS4RM project) Global Data & Analytics Team (DNA) Accounting, Taxes, Treasury HR Knowledge Skills and Abilities : Authentic belief in the power of analytics and technological development, a strong will to innovate ways of working combined with the proven execution ability & stamina to effect lasting change. Experience in Digital Finance transformation a strong plus. Excellent BI Frontend/Reporting/Dashboarding capabilities: Power BI, SAP Analytics Cloud, SAP Analysis for Office (Power-BI Architect Level) Comprehensive understanding of Finance and Accounting principles, processes & structures. Technical expertise: Thorough understanding of relational databases /DW/BW (SAP, Databricks) as well as Microsoft VBA/SQL/automation tools Excellent communication skills and ability to manoeuvre in consistently changing environment. Strong ability to translate business requirements into technical specifications. Good Knowledge of Python, R or other statistical computing languages / tools is a plus. Comprehensive financial statement analysis capability paired with a well-developed business acumen and multiple years of hands-on experience in commercial finance in an operational Finance environment. Ability to coach, guide, manage, and develop mid-size teams. Excellent problem solving and analytical skills, managing large data quantities from multiple sources. Thorough understanding of the complexity, interactions, and dynamics within an international company Proven track record in successful teamwork being part of global, multinational projects. High degree of customer orientation Able to constructively work under stress and pressure when faced with high workloads and deadlines. Ability to read, write and communicate in English in a business setting. Requisite Education and Experience / Minimum Qualifications: University degree in Information Technology Business Administration/Finance/ Controlling experience preferable. Leadership experience 7+ years relevant work experience in Information Technology/as a Power-BI Developer/Architect or equivalent Broad and deep understanding of job function Experience in a Shared Service environment. Lean training certification Salary: . Date posted: 04/01/2024 08:11 PM

Manager, Solution Engineering Location:Office based or Hybrid : MumbaiPosition Summary:As a Senior Manager at Solution Engineering in India, you will lead a team of highly skilled professionals dedicated to accelerating new business and expanding revenue. With an unwavering focus on confidently positioning our distinct competitive advantage, you will drive innovative solutions to meet the evolving needs of our clients. You will be pivotal in setting regional strategies in collaboration with territory sales leaders, ensuring alignment with broader departmental goals and strategies. Additionally, you will oversee the teams day:to:day operations with a higher level of autonomy, ensuring that objectives are met and procedures are followed effectively.Your Day:to:Day::Collaborate closely with territory sales leaders to set regional strategies, ensuring alignment with broader departmental goals and strategies while focusing on accelerating new business and expanding revenue.:Drive the success of product GTM campaigns through strong and visible leadership, aligning all stakeholders around product marketing and sales strategies and confidently positioning our distinct competitive advantage.:Provide day:to:day oversight of team operations, including setting priorities, managing workloads, and overseeing projects. This role focuses on achieving technical closure and driving revenue growth.:Ensure team objectives are met, taking ultimate ownership of the teams performance in achieving technical closure and expanding revenue.:Implement and enforce policies and procedures within the team, making recommendations for improvement as needed to enhance technical closure capabilities and drive revenue growth.:Collaborate effectively with User Success and Product Development teams according to established procedures or senior leadership guidance, focusing on delivering innovative solutions that leverage our distinct competitive advantage.:Coach, provide feedback, and support team members, fostering their professional growth and development in driving technical closure and revenue growth.:Participate in recruitment activities to build and strengthen the team, ensuring the acquisition of talent that can confidently position our distinct competitive advantage and drive revenue growth.:Perform individual contributor work in Solution Engineering as needed, particularly in situations where your expertise can directly contribute to achieving technical closure and expanding revenue.What You Bring to The Team::Minimum 12 years of experience in one or more industries(Transportation/Energy/Water/Cities) of expertise and 5 years of minimum experience in effectively managing resources and pre:sales teams.:Strong domain knowledge of the brands and products supported by the team, specifically focusing on confidently positioning our distinct competitive advantage.:Strong ability to align the team around mission and goals through effective communication and situational management:Proficiency in applying the organizations performance management system, practices, and tools to improve organizational performance,:Ability to create a shared vision for the team and define team goals, tracking their Accomplishment:Communicates authoritatively and collaboratively with internal and external stakeholders, including storytelling and developing engaging slide deck presentations.:Highly adaptable and creative outside:the:box thinking to solve complex root:cause problems and user challenges within the context of current and future product readiness.What We Offer::A great Team and culture : please see ourRecruitment Video.:An exciting career as an integral part of a world:leading software company providing solutions for architecture, engineering, and construction.:Competitive Salary and benefits.:The op

DESCRIPTIONAWS Fintech seeks a Financial Systems Development Manager. The ideal candidate has experience managing a team and supporting requirements gathering, technical design, development and deployment. The manager is responsible for the growth and development of their team. Developed solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models, without sacrificing accuracy or agility. This position requires a high level of expertise translating business requirements into technical designs. On the AWS Fintech team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class technology is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for data modeling and finance. We take working hard, having fun, and making history seriously – you should too!AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making. Candidates should be willing to innovate and be able to do the heavy lifting to implement their innovationsKey job responsibilities- Lead an organization that consists of engineers and operations specialists.- Manage and develop the team, including hiring, retention, performance management, mentoring and capability/skill development.- Contribute to the long term technical roadmap, architecture, technical design, implementation, and operational support of tools and services.- Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners across Finance.- Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position leads a team with on-call responsibilities, but typically this role does not get involved in after hours interactions. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes- 5+ years of experience with detailed knowledge of Performance management (OLAP, strong preference for TM1) systems, reporting/analytic tools, and financial environments.- A strong track record of project delivery of complex financial projects- Experience with delivering software projects using Agile / Scrum methodologies- Track record of bringing attracting and growing engineering talent- Experience in partnering with product and program management teams.- Excellent written and verbal communication skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.PREFERRED QUALIFICATIONS- Demonstrated history of problem solving, financial acumen, and business collaborating skills- Ability to work independently and self-motivate in a fast-paced and rapidly changing environment- Deal well with ambiguous/undefined problems; ability to think abstractly- Excellent written and verbal communication skills with a customer focused, professional demeanor- Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc.- Familiarity with other financial software products, including Command Center, SPSS, AirFlow, Oracle HFM- Experience with design & delivery of formal training curriculum and programs-- Proficiency with Microsoft Project, Visio, and SharePoint- Project management, scoping, reporting, and scheduling experience a plus- Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline

DESCRIPTIONSupport Ops currently caters to Fulfillment by Amazon (FBA) for NA marketplace. FBA is built around Amazon’s world class capability in ordering, fulfillment, transportation and Customer service. By leveraging our current scale and supply chain, FBA provides a low cost alternative for fulfillment and enables third party Sellers to rapidly grow their business. The FBA Support Ops team is a critical operational group that reviews Sellers’ financial and inventory related questions, provides coaching to Sellers on defects, and manages Jeff B and VP level executive escalations. We believe consistency is the foundation to the world class service we provide our Sellers, and Support Operations is at the center of ensuring consistent and fair evaluation of Seller requests. Support Ops has a head start of 7 years into managing FBA operations, equipped with dedicated support teams like AA (Associate Advisors), QA (Quality Audit), L&D (Learning and Development), CP (Capacity Planning), Analytics & Tech. In 2019, the team launched its operations in Hyderabad, India and further expanded its global presence to China in 2020. This role requires a leader to manage the front line managers, and their respective teams. If you are passionate about people, process and stakeholder management and are excited to take on new business challenges, this is the right role for you.ROLE: The Support Operations Manager is in charge of managing multiple entry level managers and their respective teams (15-20 Investigators per team). This would consist of multiple teams of Investigation specialists (~75-80 headcount) who investigate seller inventory on Amazon platforms for reported misses units, and take appropriate actions at an shipment level based on processes, tools and high-judgment decisions. You will be responsible for tracking performance standards, identifying and leading process improvement opportunities, and drive collaboration among Operations & Support Teams. The candidate should possess strong written/verbal communication skills to effectively anchor discussions with leadership, ability to lead and motivate large teams, managing through ambiguous situations and a result driven focus within a production/contact center environment. Operations: The candidate needs to be able to drive results in a production environment. Must lead their team and stakeholders towards meeting operational metrics of quality, productivity, and service levels. Will be responsible for setting the goals and vision for the function(s) operating under the candidate. Stakeholder Management and Communication: The candidate would need to interact with multiple stakeholders within India and globally and at times, would be required to influence and drive consensus between teams. The candidate would also be required to write high impact, clear and concise documents (Support Strategies, Business review documents, etc.). People Leadership: The candidate would be responsible for creating mechanisms for employee growth and development. This would mean enabling L4 People Managers and creating strong succession plans. Will strike the right balance between effective delegation while maintain a strong connect with the team through different communication channels (1:1 connects, Huddles, Open office hours etc.). Process Improvements, Automation, and Innovation: The candidate would need to drive innovation within the team, such that operational inefficiencies can be removed and existing procedures/SOPs be enhanced. Should be able to identify and lead projects across various teams, develop new metrics and drive creation of new tools for the same. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon’s mission of being Earth’s most customer-centric company. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female/ Disability/Veteran/Gender Identity/Sexual Orientation.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 5+ years of team management experience- 8+ years of operational and/or retail management experience- Experience as a manager of managers- 4+ years of operations, risk, fraud investigations industry experience- Experience using data to influence business decisionsPREFERRED QUALIFICATIONS- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level- Experience in operational excellence using six sigma methodologies

SummaryBe part of a team that unleashes the power of leading:edge technologies to help improve the health and well:being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilitiesEssential Job Functions:Provides highly complex design documents and translates into component:level designs to accelerate development. Develops strategy, design and data gathering approaches.:Manages and leads development team efforts to provide flexible reusable components to increase cost effectiveness. Analyzes, designs and reviews design of applications and suites of applications to ensure that customer specifications are satisfied.:Oversees business process work sessions, project meetings and joint applications development sessions to ensure that product design decisions are communicated to departmental personnel.:Functions as a domain expert and works closely with software developers to explain the application design, and coordinates activities between the two functions to enhance product quality and efficiency. Conducts cost analysis studies to determine feasibility of approaches.:Provides leadership and work guidance to less experienced personnel. Guides the work of less experienced developers to create, maintain and communicate details of application designs to ensure that designs are according to specifications.:Develop, test, enhance processes and perform root cause analysis, investigate errors, and implement corrective actions.:Design, develop, and support data processing capabilities.:Collaborate with teams to maintain, develop, and enhance, and automated data processing / pipelines.:Work with users to resolve questions and provide information as needed.:Act as a primary liaison between Offshore and Onsite leads or managers.Qualifications:Strong Experience in ETL Informatica.:12 to 15 years of experience in Distributed platforms and ETL Informatica.:Design, develop and applications and processes that involve huge volumes of data across platforms.:Hands on experience to architect, build, design and maintain complex distributed applications / platforms.:Experience in leading team size of at least 5 to 10 members:Strong communication skills to interact with team members, clients, external teams, outage calls and support personnel.LI:DNI

DESCRIPTIONSupport Ops currently caters to Fulfillment by Amazon (FBA) for NA marketplace. FBA is built around Amazon’s world class capability in ordering, fulfillment, transportation and Customer service. By leveraging our current scale and supply chain, FBA provides a low cost alternative for fulfillment and enables third party Sellers to rapidly grow their business. The FBA Support Ops team is a critical operational group that reviews Sellers’ financial and inventory related questions, provides coaching to Sellers on defects, and manages Jeff B and VP level executive escalations. We believe consistency is the foundation to the world class service we provide our Sellers, and Support Operations is at the center of ensuring consistent and fair evaluation of Seller requests. Support Ops has a head start of 7 years into managing FBA operations, equipped with dedicated support teams like AA (Associate Advisors), QA (Quality Audit), L&D (Learning and Development), CP (Capacity Planning), Analytics & Tech. In 2019, the team launched its operations in Hyderabad, India and further expanded its global presence to China in 2020. This role requires a leader to manage the front line managers, and their respective teams. If you are passionate about people, process and stakeholder management and are excited to take on new business challenges, this is the right role for you.ROLE: The Support Operations Manager is in charge of managing multiple entry level managers and their respective teams (15-20 Investigators per team). This would consist of multiple teams of Investigation specialists (~75-80 headcount) who investigate seller inventory on Amazon platforms for reported misses units, and take appropriate actions at an shipment level based on processes, tools and high-judgment decisions. You will be responsible for tracking performance standards, identifying and leading process improvement opportunities, and drive collaboration among Operations & Support Teams. The candidate should possess strong written/verbal communication skills to effectively anchor discussions with leadership, ability to lead and motivate large teams, managing through ambiguous situations and a result driven focus within a production/contact center environment. Operations: The candidate needs to be able to drive results in a production environment. Must lead their team and stakeholders towards meeting operational metrics of quality, productivity, and service levels. Will be responsible for setting the goals and vision for the function(s) operating under the candidate. Stakeholder Management and Communication: The candidate would need to interact with multiple stakeholders within India and globally and at times, would be required to influence and drive consensus between teams. The candidate would also be required to write high impact, clear and concise documents (Support Strategies, Business review documents, etc.). People Leadership: The candidate would be responsible for creating mechanisms for employee growth and development. This would mean enabling L4 People Managers and creating strong succession plans. Will strike the right balance between effective delegation while maintain a strong connect with the team through different communication channels (1:1 connects, Huddles, Open office hours etc.). Process Improvements, Automation, and Innovation: The candidate would need to drive innovation within the team, such that operational inefficiencies can be removed and existing procedures/SOPs be enhanced. Should be able to identify and lead projects across various teams, develop new metrics and drive creation of new tools for the same. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon’s mission of being Earth’s most customer-centric company.Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female/ Disability/Veteran/Gender Identity/Sexual Orientation.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of team management experience- 8+ years of operational and/or retail management experience- Experience as a manager of managers- 4+ years of operations, risk, fraud investigations industry experience- Experience using data to influence business decisionsPREFERRED QUALIFICATIONS- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level- Experience in operational excellence using six sigma methodologies

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Media Manager Working in the dynamic environment of Four Seasons global headquarters, the Media Manager will be an integral member of the world-class team that drives the strategic media vision for the growing lines of business within Four Seasons across: F&B, Retail, Jet, Yacht, Drive.Reporting to the Four Seasons Paid COE the Media Manager will be part of a team that leads the development and implementation of global brand media plans, innovation, and optimizations across lines of business. The successful candidate will be responsible for executing, managing, and organizing media operations & strategy across the digital landscape within the Four Seasons, understanding the nuances of each LOB and connecting media to respective business objectives.As part of this role, the successful candidate will manage stakeholders such as but not limited to digital media agency, creative agency, brand marketing, analytics, legal and external partners/platform stakeholders. Channels to be managed include but not limited to, search, social, display and video - executing a multi-channel integrated strategy and analysis. They will oversee LOB media guidelines, education, yielding consistency across investment prioritization. They will demonstrate deep subject matter expertise for Global media with a preferred knowledge of US market data, tech & platform capabilities.What You'll Be Doing:Cross-Channel Media ExecutionDefine digital marketing priorities, investment strategy, measurement requirements, and a go to market approach with an ability to focus on multiple media KPIs: Revenue, Acquisition, Traffic, etc.Develop channel prioritization to create media recommendations to drive innovation for each line of business, consumer/guest, and media objective.Support development of media approach by delivering partner/platform ideas and providing the link to historical performance and in-market opportunities.Manage communication between owned & earned team to integrate ideas & channel activations across communication vehicles.Lines of Business Media StrategyDevelop & maintain media planning roadmap and testing plans Global and Local markets based on business objectives.Define and develop strategies for activations in line with creative, designed to drive optimal KPI's.Work in partnership with LOB marketing teams to distil marketing calendar and objectives into a media plan.Work in partnership with paid media COE to ladder up to Global Paid Strategy.Audience Strategy & ManagementWork with key partners to focus on audience & data strategy to achieve consumer/guest goals.Innovate 1st, 2nd, and 3rd party strategies to build into each LOB media plan.Consult with Guest Insights on segmentation to create, actively manage, and optimize across media partners.Experience analyzing multiple sources of revenue data across Adobe Analytics, Double Click Manager (DCM), Google Floodlights, Meta Pixels and Shopify.Understand how to develop strategies around cookie deprecation; whilst working with analytics and Google/Meta to increase 1st party audience executions.Media Platform Operations & ControlsOwnership of Meta products and product feed within Four Seasons Business Manager.Work with the e-commerce teams for any product feed integrations.Lead invoice & actualization management with agencies, analytics, and partners.Responsible for campaign trafficking in line with agencies & creative production.Experience with Meta and Google shopping functionalities such as dynamic ads, shoppable posts, FB/IG storefront, live shopping, etc.Integrate & manage the paid digital and social instances to set up campaign deployment.Manage & update contractual obligations across partners with legal.Develop media plan governance and change management across all internal & external touchpoints.Analytics, Innovation & ReportingPartner with data/analytics team to track and measure results and provide analysis on the efficiency of campaigns.Work with each LOBs analytics team to determine ROI goals based on short- and long-term performance.Analyze and interpret trends to create innovation opportunities, compliance, privacy regulations and policies related to paid media.Create insights to paid media and lead wrap up reports to enhance paid media activations.What You Bring: College or University degree, preferably in a business or marketing/media communications program. MBA an asset.A minimum of 5-7 years of progressive experience in an agency or client setting.Preferable experience in bid management, campaign management/optimization or digital media operations within search, publisher, display, and social media.Experience with media agency management.Expertise with digital media strategy and activation; connecting these to brand, media, consumer & performance goals.Strong analytical thinking with the ability to clearly communicate findings and solutions.A deep passion and understanding of the advertising technology, innovations, and data/performance measurement trends.A proven track record of creating and executing Global Media plan that answer KPIs.Lead key media operations including budget management, stewardship of media buys, proof of performance and budget actualization.Key Skills: Exceptional communication (written and verbal) and interpersonal skills required to support a diverse team of employees, consultants, and agencies.Ability to deliver key results in an environment with multiple tasks and time constraints.Excellent project management skills - able to conceive and implement projects from start to finish, stay on budget, manage processes and expectations, and stay committed to deadlines.Passion for media innovation & new ideas.Insight to action through analytics.Able to work independently, solve problems, take initiative, and use good judgment.Well-organized, able to set priorities and be detail oriented.Outstanding resource and budget management skillsExperience in a client service role or in a marketing communications functionStrong leadership skills with the ability to lead, manage and train others.Experience managing the strategy and articulation of media across internal & external stakeholders.Highly results oriented with experience increasing top line revenue and driving ROI.Strong computer skills in a PC and Mac environment including MS Office (Word, PowerPoint, Excel), Microsoft Excel Pivot tables/VLookups.Adept to learning new applications.Experience with Adobe Analytics, Shopify, Google Ads Manager, Google Analytics (GA/GA4), Meta Business Manager, SA360, DV360This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/11/2024 09:55 AM