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Program Manager, India S&OP
Amazon, Bengaluru, KA, IN
DESCRIPTIONWe are hiring Program Managers to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.The incumbent will be own the following -1) They will be responsible for working with finance, supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are neededAbove all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules
Program Manager I, AMXL S&OP
Amazon, Bengaluru, KA, IN
DESCRIPTIONCome build the future with us. What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier. Together we are building the future, one innovative product, service, and idea at a time.We are looking for a motivated individual to join the India S&OP (Supply Chain Execution) team and build innovative solutions for our vendors & liquidators with the help of data driven critical thinking. We are hiring Program Managers to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.The incumbent will be own the following -1) They will be responsible for working with finance, supply chain execution, business, transportation and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are neededAbove all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 2+ years of performance metrics, process improvement or lean techniques experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience
Program Manager , WHS Field
Amazon, Bengaluru, KA, IN
DESCRIPTIONAmazon's WHS Central Programs team (IN) is seeking a skilled and motivated Program Manager to assist in the management and execution of the WHS programs worldwide. This provides an opportunity to join a team that is continuously evolving and growing. Team supports WW WHS programs to drive injury prevention and risk management. The team works on process improvement, quantitative assessment and statistical analysis on data and generates insights and solutions for effective program management. Program Manager, WHS will build processes and work with the program team across geographies and market places. We are looking for a strong leader who is passionate about managing projects, developing scalable solutions, driving process improvement, and can work with multiple teams. The leader will be responsible for partnering with the WW WHS team, operations team, and tech partners for the execution of the program. By leveraging lean mechanisms and Kaizens, this individual will build processes to drive continuous improvement initiatives to ensure risk management that impact the site operations and create a safe, healthy, and engaging working environment for our Associates. The person needs to work with Senior leaders to create and achieve the WHS vision in alignment with Amazon’s global standards, policies, and procedures. The program manager must be an effective communicator and send clear, concise, and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve the processes. The person must possess excellent program management skills, a relevant Operational & Safety background and knowledge in machine safety. The individual must have the ability to work with cross-functional teams, including senior leadership in across the globe.We are willing to consider candidates for on-site positions in Bengaluru, IndiaKey job responsibilitiesKey job responsibilities • Lead a team of program managers – hire, manage, and develop a team• Lead and provide support to process improvement projects to address key cross functional issues impacting stakeholders• Lead quantitative assessment and statistical analysis CoE workstream and scale it up globally• Working with stakeholder teams and using data to identify and prioritize high impact improvement opportunities• Lead ISO certification workstream for CPT team and act as consultant for ISO implementation for other teams• Partner with Cross functional leaders to secure resources, scope efforts, set project priorities and milestones, and drive delivery. Help internal WHS team to determine where to iterate to make improvements• Responsible for organizing/collecting data, writing PR/FAQs and other strategic program documentation (e.g., Technical Whitepaper, WBR, MBR etc.).• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, possibly COEs)• Drive program innovation / simplified mechanism for existing projects and look for opportunities to improve system quality and operational excellenceComplexity:• Defines performance reporting processes to track and monitor WHS metrics and quality of deliverables for projects and BU goals• Develops Standard Operating Procedures and Process Map Visuals by identifying key opportunity areas to minimize the injuries occurring in sites by studying the injury themes and patterns• Finds scalable and quick solutions to deliver changing stakeholder requirements as per update in WHS regulations• Provide high level insights through complex data and statistical analysis for each countries MBR within NA/ROW/EUCF region• Develop Whitepapers to propose injury reduction initiative and work with Program/Ops team to pilot and deploy projectsInfluence:• Communicates effectively to align team members with stakeholder requirements• Earns trust of stakeholders by making recommendations on process by challenging the status quo and improving them• Lead & influence independently without authority to ensure on-time delivery from peers• Works on escalation responses from WHS field teams, provides strategic insights by doing complex analysis to help WHS Programs leaders take better decisionImpact:• Drives process improvements by capturing gaps and proposing/developing solutions or mechanisms to bridge them. • Impacts WHS Central Programs team goals and project related metricsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor’s degree or higher and a minimum of 5 years relevant WHS/ program management experience- Knowledge of Lean, Six Sigma and Kaizen- Knowledge of ISO implementation and certification- Excellent computer skills for use of digital tools for project management, document control and data visualization (Advanced MS Excel, Sharepoint, Quicksight)- Strong verbal and written communication skills- Strong WHS technical aptitude in understanding data and reporting insights- Competent business and technical writing skills- Ability to navigate in ambiguous situations and work in a fast-paced, ambiguous and rapidly evolving environment- Strong attention to detail and organizational skills- Ability to prioritize in complex, fast-paced environment with multiple competing prioritiesPREFERRED QUALIFICATIONS- CSP/ CIH / NEBOSH IGC / PSM certified or Equivalent WHS courses- Master's degree in Health and Safety or Supply Chain or Operations Management
Program Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.The Retail Business Services (RBS) organization is an integral part of Amazon online product lifecycle. The team is designed to ensure Amazon remains competitive in the online retail space with the best product information. The team's primary role is to create and enhance retail Amazon online catalog, fix products, fulfillment and post buying related defects, improve the selling partner experience and boost store operations efficiency by driving down cost of operations.Key job responsibilitiesAs a Program Manager you will:• Develop end-to-end business strategy, customer experience & offering for expansions• Drive execution of business process improvement and business growth opportunities across multiple global teams and product lines, working closely with business, operations and technical teams• Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams• Define, measure and present metrics and reports to leadership teams• Effectively engage with customers to manage and resolve issues• Troubleshoot and drive resolutions with Product teamsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLSalary: . Date posted: 04/02/2024 10:16 PM
Program Manager - Installments
Amazon, Bengaluru, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAt Amazon Pay, we aim to be Earth's most customer-centric payments service, offering trusted, frictionless, and rewarding payment solutions on and off Amazon. The Credit and Lending team's mission is to bridge the credit gap in India and enable seamless credit for everyone at lowest cost, thus empowering more Indians to fulfill their aspirational consumption needs. This role is for Program Manager - Installments, within Amazon Pay's credit and lending team. The role will drive key initiatives to help scale the installments program and will also manage horizontal capabilities (for e.g. Credit Insurance, KYC) across Amazon Pay Credit and Lending programs.Key job responsibilitiesWe are looking for an experienced Program Manager who is customer centric and data-driven. The role requires collaboration with key external stakeholders (banks, sellers) and internal stakeholders (product managers, category managers, bank alliance partners) to provide best-in-class installments and consumer durable loans experience for our customers. The key responsibilities for this role are: 1. Drive execution and scale of various installment programs including credit card installments, Debit card installments, Card-less EMIs and new form factors like EMI on UPI. 2. Work with ecosystem partners including brands, sellers and lenders to provide No Cost EMI options to customers. 3. Work with Insurance partners to create insurance on installment options for customers, helping them protect against exigencies during loan period. 4. Drive installment related inputs during key sale events enabling customers to benefit from a choice of affordable financing options. 5. Conduct periodic benchmarking exercise to ensure Installment options on Amazon are best in class. Help Product and category teams in execution of No Cost EMI promotions and reconciliation of outstanding dues from sellers and lenders. 6. Own leadership communication on status of key inputs and program initiativesAbout the teamCredit and Lending team at Amazon Payments focuses on solving credit and affordability needs of the customers. We focus on building the most rewarding and most affordable payment instruments for customers while ensuring reliable and trusted payment experience.Credit and Lending business at Amazon Pay serves 1cr+ happy customers through the Amazon Pay Credit card and Amazon Pay Later programs. The Amazon Pay Credit card is the largest co-brand credit card program in India.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/02/2024 10:15 PM
program manager for Qatar
, Bangalore
VINIRMA Consulting Pvt. Ltd. is a 360degree Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India. VINIRMA Consulting is currently looking for Program Manager for
Program Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon's Selection expansion team started operations in March 2009 and has grown steadily in scope ever since. This is a global program supporting all marketplaces and operates out of Chennai. Amazon eCommerce Selection and Catalog Systems group at Amazon focuses on making direct impact on Selection for Amazon's Retail & 3rd party marketplace business across markets worldwide. The Selection Expansion team within this group owns end to end processes for discovering, prioritizing and adding new selection available to customers across different markets worldwide. This drives one of Amazon's core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem.Program Manager in this group is expected to interact directly with Amazon internal stakeholders across the globe to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience for the product/process that he/she manages. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their work groups.Key job responsibilities1. Drive cross functional programs/ projects to deliver business value for the team; be part of projects involving new feature definition to improve processes, customer adoption and to reduce cost.2. Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards3. Engage stakeholders across globe; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.4. Work with operations team to drive implementation of new programs & products5. Analyze historical data to build quality improvement initiatives and drive quality strategies across the network.6. Formulate, implement and track career development plans for team of highly skilled resourcesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/10/2024 10:16 PM
Program Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon's Selection expansion team started operations in March 2009 and has grown steadily in scope ever since. This is a global program supporting all marketplaces and operates out of Chennai. Amazon eCommerce Selection and Catalog Systems group at Amazon focuses on making direct impact on Selection for Amazon's Retail & 3rd party marketplace business across markets worldwide. The Selection Expansion team within this group owns end to end processes for discovering, prioritizing and adding new selection available to customers across different markets worldwide. This drives one of Amazon's core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem.Program Manager in this group is expected to interact directly with Amazon internal stakeholders across the globe to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience for the product/process that he/she manages. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their work groups.Key job responsibilities1. Drive cross functional programs/ projects to deliver business value for the team; be part of projects involving new feature definition to improve processes, customer adoption and to reduce cost.2. Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards3. Engage stakeholders across globe; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.4. Work with operations team to drive implementation of new programs & products5. Analyze historical data to build quality improvement initiatives and drive quality strategies across the network.6. Formulate, implement and track career development plans for team of highly skilled resourcesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/12/2024 09:10 AM
Program Manager- Lead Central, IN Sales Excellence
Amazon, Bengaluru, KA, IN
DESCRIPTIONAre you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian Sellers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. Lead Central (LC) is a strategic product & program initiative to provide high quality seller/partner leads to the appropriate sales teams to improve their productivity and launch customer desired brands/sellers on A.in. As Program Manager – Lead Central, Sales Excellence, you will scale up Lead Central program that identifies and sources Brand Owners / Brand aligned Distributors lead pool to acquire high value seller profile at launch across the managed sales org. You will be responsible for defining program roadmaps and will have to use your ability to think strategically. Using your know-how (including systems, processes and KPI management), deep understanding of Amazon tools and technicalcapabilities, you will drive engagement and interactions at the senior leadership/partner level of external partners as well. The ideal candidate will have sales/program manager experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external partners. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations.Role and Responsibilities: - Identify sales team pain points related to high value lead generation- Identify lead sources to generate high value leads for sales teams- Work with internal stakeholder teams and external partners to generate leads at scale- Audit generated leads to ensure adherence to quality standards - Co-ordinate with internal stakeholders/leaders ; to improve efficiency in lead consumption and conversion - Deep Dive, Track and monitor resolution of key program interventions- Working Knowledge of SQL, Salesforce would be a plus - Ability to understand and write basic queries in SQL, Ability to understand & pull reports from Salesforce- Prior experience of working with external partner teams to drive program objectives would be a plusWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 2+ years of sales experience- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- Working Knowledge of SQL and Salesforce would be a plus - Ability to understand and write basic queries in SQL, Ability to understand & pull reports from Salesforce
Program Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experienceDESCRIPTIONAmazon's Selection expansion team started operations in March 2009 and has grown steadily in scope ever since. This is a global program supporting all marketplaces and operates out of Chennai. Amazon eCommerce Selection and Catalog Systems group at Amazon focuses on making direct impact on Selection for Amazon's Retail & 3rd party marketplace business across markets worldwide. The Selection Expansion team within this group owns end to end processes for discovering, prioritizing and adding new selection available to customers across different markets worldwide. This drives one of Amazon's core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem.Program Manager in this group is expected to interact directly with Amazon internal stakeholders across the globe to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience for the product/process that he/she manages. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their work groups.Key job responsibilities1. Drive cross functional programs/ projects to deliver business value for the team; be part of projects involving new feature definition to improve processes, customer adoption and to reduce cost.2. Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards3. Engage stakeholders across globe; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.4. Work with operations team to drive implementation of new programs & products5. Extract data through SQL queries and analyze historical data to build quality improvement initiatives and drive quality strategies across teams6. Formulate, implement and track career development plans for team of highly skilled resources.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/22/2024 10:51 PM