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Manager, Account Management, AVS NA
Amazon, Bengaluru, KA, IN
DESCRIPTIONAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About the RoleTeam Manager, Account Management, North America (NA), Work Timings: 3pm-12am ISTAs a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors.AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.Responsibilities Include· Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers· Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.· Manage end to end goal setting for team to align with organizational goals.· Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.· Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.· Leads recruiting and hiring efforts across direct team and broader organization.· Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.· Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- 6+ years of Account management, Vendor management and/or Client management experience- 3+ years of team management experiencePREFERRED QUALIFICATIONS- 2+ years of digital advertising and client facing roles with a focus on data analysis experience
Manager- Sales
Siemens, Gurugram, Any
Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role. To support in implementing effective Solution partner and Distribution partner program in the region To establish, maintain and improve on meeting the needs of the VAP/RSL Channel and End customers in the region and support for all techno commercial needs Ensure to reach the assigned yearly Regional Sales targets (e.g Order intake & Sales revenue) targets with unique forecast month after month Achieve timely forwarding of Sales funnel review formats, Daily call report and OV/TO Tracking formats on 1st working day of the month for review before Monthly Sales Review Live Meetings with Segment Heads Attend the monthly sales review meeting and provide unique forecast of OV/TO & Collection projection in line with Region targets for the month Achieve Accurate projection of Hit List Projects in sales funnel which are potential orders for the month and highlight the support required to close the project Achieve timely inovicing of Sales orders booked with reference to the Lead time of the product and acheive the forecasted sales revenue taget for the month Achieve timely collection as per the collectable outstanding for the month with VAP/RSL Channels and achieve the forecasted monthly collection target Make scheduled monthly visits to Key consultants and closely work on Specifying Siemens products & system portfolio for the upcoming projects and share the lead with VAP/ RSL Channels Make scheduled monthly visits to Key Installers and End users with RSL Channel and work closely to improve the Hit Ratio and support for all the techno commercial needs Make scheduled momthly visits to VAP/RSL Channel and get feedback on on going projects and upcoming projects and share the same in the sales funnel, develop strategy to provide best possible support to the channels and create a Win-Win situation Support development of Prospective VAP/RSL channels in the Region and provide presales and Design support during initial stages to make them familiarize with BP Fire Portfolio Provide Product selection and support for usage of software tools like HIT, Easy VASP and technical application assistance to VAP/RSL Channels Provide input for regional market intelligence and acquire knowledge on Competitors product portfolio and market share and share the same with Product Manager and Segment Heads To build, motivate, develop, coach and train sales engineers with the correct skill sets, ensure proper assignment of work to sales resource and proper job review inputs Support negotiation with Partners, customers and close the sales as and when required Share the best practices adopted by the Regional VAP/RSL channels and strategy devised to bag the order with other BP Regional sales team on case to case basis Ensure that all decisions are taken are in line with applicable guidelines and neccesary Approvals Achieve atleast 90% score on Products & systems Competency check and ensure to have the sales resource are up to the required competency levels Identify internal and external training requirements for Selg and Regional sales resource and support in execution of the same. Propose and participate in personal skill development programs Support in implementation of marketing activities as and when participated Product & Systems knowledge Knowledge of BP Fire products, Cerberus DMS, Product USP's and sales Arguments with competition Product portfolio strategy Know to understand the product portfolio strategy, Product Phaseout strategy and relevant standards applicable for Fire Products Customer knowledge incl. customer's key processes To know the customer's organization and its Sales,Presales, Comissioning resource along with technical & financial decision makers Market trends & Competitor knowledge in SI-BP Fire Products & system portfolio, To know the regional economic trends, market size of relevant regions and the regional market share of competitors To know general technology trends/standards Selling techniques To know e.g. value selling methods To know presentation techniques To know how to create new requirements Knowledge of internal business processes of Siemens Knowledge of the SI-BP-India organizational structure, incl. tasks, functions and people, the main processes and their interrelation Proposal Management To know how to understand customer's needs, processes and requirements To know how to transfer specification into solution To know how to offer alternative products in case of non existence of the range of products in portfolioSalary: . Date posted: 04/02/2024 02:54 PM
Manager, Account Management
Amazon, Bengaluru, KA, IN
DESCRIPTIONWe are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace.The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams.In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you!Key job responsibilitiesBusiness Growth· Contribute to goal setting for your team to align with organizational goals.· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. · Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management · Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. · Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.Leadership· Manage a team of KAM- Leads & Account Managers (6-8 direct reports)· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.· Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. · Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 4+ years of sales experience- Experience analyzing data and best practices to assess performance drivers- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors- Experience managing teamsPREFERRED QUALIFICATIONS- MBA
Manager, Account management, UAM Consumables
Amazon, Mumbai, MH, IN
DESCRIPTIONAmazon is seeking to hire Manager, Account management who in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyThe role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our category teams and will be responsible for all aspects of the seller’s business with Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our sellers.Key job responsibilitiesResponsibilities Include: · Managing a team of senior account managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of sellers on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation. Drive/monitor stakeholder’s satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account managers.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- 4+ years of sales experience- Experience managing teams- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- MBA from a tier 1 college
Manager, Business Development, APAC DCSS
Amazon, Mumbai, Any
BASIC QUALIFICATIONS• Bachelor's Degree in Business, Economics, Finance or Accounting, Real Estate, or related field.• 4+ years of demonstrable experience in one or more of the following areas: business development, finance operations, sourcing and procurement, project management• 2+ years of experience of transaction coordination including supplier communication, cost analysis, negotiations and contracting, and supplier performance management• 3+ years of experience in an external facing role, such as managing commercial relationships with vendors or customers• 6+ years of experience in business development, colocation transactions, procurement, or finance in data center, telecommunication or networking industry• Experience managing procurement transactions successfully, including supplier communication, cost analysis, negotiations and contracting, and supplier performance management for colocation, telecommunication or network transactions• Demonstrable experience managing internal stakeholder relationships and working successfully across organizations to deliver results requiring collaboration and coordination with multiple teams • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager you will have the exciting opportunity to help shape and the future of our business via strategic procurement and partnership activities. You will own internal relationships with key business partners (product, operations, networks, engineering, finance, legal), perform market and financial analysis, evaluate colocation solutions in accordance with our standards, negotiate and execute contractual agreements with key data center vendors, and support development of long-term infrastructure scaling strategies with senior Technical Business Developers and Principals. You will plan and manage data center infrastructure costs, negotiate commercial terms, act tactically, write effectively and manage relationships with key vendors, and act as a subject matter expert on commercial matters related to infrastructure agreements. The candidate must be a proven problem solver, and possess the ability to influence at the CXO level and negotiate multi-million dollar contracts.The ideal candidate will possess both a business background to drive engagement and interact at the CXO/VP level, as well as an ability to recognize and evaluate technical issues alongside our Data Center engineers. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build compelling value propositions. As this position involves direct contact with senior leaders you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 25-30% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Developer team in India in helping to drive overall Infrastructure strategy for colocation deals, focused on EDGE expansion and renewals• Manage infrastructure transactions: validate internal stakeholder inputs, engage with vendors, prepare business cases for leadership approval, and drive contract execution with Legal partners• Understand the technical requirements of our networking, engineering and operations teams, negotiate key contracts from a business and technical perspective, and serve as a liaison to the Legal and Finance teams Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Negotiate and close multi-million dollar contracts to support capacity expansion • Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new deals to ensure compliance with global standards, practices and policies • Manage internal stakeholder communication and provide status updates on colocation partnership, contract executions and/or site validations • Manage organization's procurement activities including due diligence, vendor onboarding/qualification, vendor engagement and supports internal teams on escalations with vendorsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Working knowledge of data center colocation infrastructure, including rack layout, cooling, power backup/generation systems • Knowledge of data center colocation transaction approaches, structures, and best practices, related development processes, and data center plus satellite ground station site selection • Experience related to procurement of data center infrastructure goods and services • Exceptional project and process management skills with capacity to manage a large number competing priorities simultaneously and work to tight deadlines • Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 04/10/2024 10:16 PM
Manager - Strategic Procurement
Siemens, Mumbai, Any
We are looking for a Manager - Strategic Procurement to join our team at Innomotics.Your change engine.Motors and drives, Projects & Customer Services are our business, redefining performance from fossil combustion to intelligent converters, from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion - in e-motion. We are the "we" in power - and we can empower you.15,000 and counting.Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That's us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let's go!The role.Manager - Strategic ProcurementAreas of Responsibility: 1. Commodity strategies Implement Commodity strategies to ensure long-term, cost-efficient supply of materials 2. Standardization Contribute to implementation and ensure usage of globally defined methods, processes and systems to ensure high process efficiency and process compliance (e.g. compliant Purchase-to-Pay (P2P) process, Procurement guidelines, IT systems) 3. Negotiations Prepare and conduct negotiations for medium Purchasing Volumes to obtain highest feasible savings 4. Savings and relevant KPI Generate, document and implement savings, e.g. CNI; plan, monitor and report on relevant KPI to contribute to the success of the business and make results transparent 5. Supplier Management Support Supplier Management processes (e.g. qualification, selection, evaluation, development, classification); update supplier evaluation systems to obtain and develop the best suppliers and ensure transparancy and high procurement quality 6. Customer Interface Ensure a close cooperation with Internal Customers (requisitioners) to ensure customer care and early involvementQualification & Experience: BE/BTech Mechanical/Electrical/ Electronic with 8 Years plus Experience in strategics procurement Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Jobs at Innomotics - if you would like to find out more about jobs & careers at Innomotics.Salary: . Date posted: 04/11/2024 09:15 PM
Manager, Account Based Marketing India
Salesforce, Remote, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & CommunicationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce is seeking an experienced, well-rounded, and results-focused marketing professional who is ready to drive the Account Based Marketing (ABM) strategy and programs for India, as part of an all-star marketing team in Asia Pacific. The ideal candidate will be a dynamic, creative, collaborative, assertive and self-starting, with a passion for creating and delivering amazing marketing campaigns that drive outstanding pipeline, revenue, relationship and reputational results for our top accounts. The Account-Based Marketing Manager, India, will be part of an Asia Pacific team of ABMers who drive ABM across the Asia Pacific region including Australia, New Zealand, ASEAN and India. This role will be responsible for developing and executing strategic personalised marketing strategies and customer journeys focused on deepening relationships and strengthening Salesforce reputation, to effectively drive pipeline, revenue and growth within our most valuable accounts. This role requires a deep understanding of how to target senior decision makers within B2B accounts, collaborate with sales teams, sales leaders and marketing colleagues, leveraging data and analytics, and creating highly personalised marketing campaigns to drive revenue and customer retention. Key Responsibilities : Account Selection and Prioritisation: Work with sales and marketing teams to identify and prioritise high value target accounts based on criteria such as revenue potential, industry, and business fit.Account Identification & Segmentation: Conduct internal and external research to identify and profile potential target accounts aligned with business objectives. Utilize data and insights to segment accounts based on industry, size, customer need and behaviour. .Customer Insights: Conduct external and internal research, and leverage data to understand the unique needs, challenges, preferences and goals of each account, leveraging data and market intelligence to inform personalised and effective marketing strategies. Work with sales teams and leverage external sources to identify key decision-makers, influencers, and pain points within each target account. Regularly communicate insights to sales and marketing colleagues, to ensure a unified and coordinated approach in engaging target accounts. Strategy Development: Develop and implement account-specific marketing strategies and journeys that are based on customer insights and align with the customer needs and overall business objectives. The strategies should engage and inspire key stakeholders within target accounts, building relationships and trust, and driving pipeline and revenue. Personalised Campaigns: Develop and execute highly customised account-specific marketing journeys, utilising account insights, delivered through relevant channels such as events, email, digital, web, direct mail, and webinars. Deliver experiments and innovation via a broad range of relevant mediums and channels, making them globally visible and available. The role includes hands-on execution with the day-to-day coordination and program management of all aspects of the initiatives and campaigns.Digital Experiences: Utilise real-time insights to create personalised and targeted digital experiences as part of account-specific journeys and campaigns, to engage and nurture target accounts. Collaborate with marketing colleagues to align digital initiatives with customer needs through various channels - including website, email, social media, and content. Content Development: Founded in insights, create, leverage, tailor and personalise relevant marketing content, including emails, case studies, social and other collateral, to resonate with target accounts. Alignment with Sales: Collaborate closely with the sales team to source insights, ensure marketing efforts align with their customer needs, their account strategies and objectives. Marketing Collaboration: actively collaborate with various parts of marketing locally and globally to maximise customer engagement and impact, ensure the ABM strategy and customer journeys are leveraging all the relevant marketing programs including strategic events, executive engagement, executive briefings, buyer marketing, digital, customer and content. Measurement and Reporting: Monitor and analyse the performance of ABM campaigns and top account segment. Leverage available dashboards and feedback mechanisms to provide regular updates on the progress and impact of ABM campaigns. Key performance indicators (KPIs) will align to revenue, reputation and relationship goals, as well as sourced, influenced and matured pipeline. Make data-driven decisions and consider sales feedback for optimisation and evolution of the programs. Agencies: effectively partner and manage appropriate marketing agencies to access specialised ABM skills and resources for insights, strategy, messaging, personalised content experiences and multi-channel campaigns. Work with these agencies to plan and execute innovative and impactful programs at scale on time and on budget Budget Management: Manage the budget allocated for ABM India initiatives, ensuring the ABM activities are executed within the defined budget. Competencies Highly professional, dynamic, innovative, positive and resilient team player who takes initiative and has a can-do attitude.Strong experience and references partnering with salesStrong stakeholder management: ensure stakeholders' needs, concerns, and expectations are considered and addressed appropriately to achieve success. Maintain positive relationships, whilst also being assertive to express own points of view that may differ to the stakeholder. Set and manage stakeholder expectations regarding priorities, outcomes, timelines, and potential risks. Actively seek feedback from stakeholders and use it to prioritise and refine plans and actions. Address concerns and suggestions in a timely and professional manner.Ability to adapt to change and thrive in a dynamic, fast-paced environment. Must be very comfortable with continuously changing opportunities and priorities, with an appetite to innovate.The ability to build trust, value others, communicate effectively, collaborate with others, drive execution, foster innovation, focus on delivery to customers, solve problems creatively and demonstrate high integrityCommunicating with impact - excellent verbal and written communication, presentation, and interpersonal skills. Interacts with all levels of management.Creativity and proven track record to develop and execute personalised B2B marketing strategies and campaigns with close alignment to sales and though several stages of the pipeline funnel across web, social, email, as well as in-person and virtual events and other activities.Experience driving quantifiable ROI.Data-driven mindset with the ability to use analytics to inform marketing decisions - understand and optimise campaigns to increase engagement, lead quality, conversion rates, program performance and the effectiveness of marketing spend.Understanding and experience with the latest digital technology for personalisation through various channels, including website, email, social media, and contentDemonstrates high degrees of personal responsibility without disempowering others. Is able to manage the quantity and quality of work and expectations in its delivery.Organised and detail-oriented, with strong project management skills to confidently lead multiple projects simultaneously across cross functional teams and agencies.Self-starter. Can work independently or collaboratively to optimise business and team outcomes.Key Qualifications7+ years proven experience in B2B marketing in a marketing manager and/or campaign manager capacity7+ years proven experience managing and developing integrated marketing campaigns that engage sales teams and enhance relationships and reputation with their customers, whilst also driving demand, pipeline, and revenue.2 years + in B2B Account Based Marketing preferred3 years+ working with India customers and internal stakeholdersAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/16/2024 03:17 PM
Manager BIE
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning softwareDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The AOP team is an integral part of this and strives to provide Analytical Capabilities to fulfil all customer processes in the IN-ECCF regions.The Business intelligence engineer Manager would support the analytical requirements of the IN-ECCF Operations Analytics team. Candidate will be responsible for leading a team of BAs, BIEs, DEs to conducting deep dive analyses to solve complex business problems and to build robust/automated BIE solutions. He/she will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, excellent statistical knowledge, superior analytical abilities, good knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a good stakeholder manager as he/she will have to work closely with senior Ops stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess strong attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilitiesResponsibilities:* Design, write, and drive detailed specifications for development and maintenance of robust reporting and other analytical systems* Drive development of quantitative models necessary for evaluation and implementation of metrics* Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.* Working with partner tech teams to deliver an integrated roadmap* Managing a team of BAs, BIEs, DEs and Data Scientists to delivery roadmap projects while also delivering their personal learning goals and growth* Building OP plans by working closely with senior leadership and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 4+ years of working with very large data warehousing environment experience- 6+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Past Data Engineering experience is preferred. Knowledge of building production pipelines using AWS Services (such as NAWS, Lambda, Kinesis, Firehose, S3 etc.).Salary: . Date posted: 04/20/2024 09:01 AM
Manager, Account Management, Beauty
Amazon, Bengaluru, KA, IN
DESCRIPTIONWe are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace.The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams.In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you!Key job responsibilitiesBusiness Growth· Contribute to goal setting for your team to align with organizational goals.· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. · Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management · Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. · Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.Leadership· Manage a team of KAM- Leads & Account Managers (3-4 direct reports, 6-8 people team)· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.· Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. · Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 6+ years of sales experience- Experience analyzing data and best practices to assess performance drivers- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors- Experience managing teams- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business- Bachelor's DegreePREFERRED QUALIFICATIONS- Experience influencing C-level executives- Experience managing a team and training/on-boarding new members
Manager, Account management, UAM Softlines
Amazon, Gurugram, HR, IN
DESCRIPTIONAmazon is seeking to hire Manager, Account management who in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyThe role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our category teams and will be responsible for all aspects of the seller’s business with Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our sellers.Key job responsibilitiesResponsibilities Include: · Managing a team of account managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of sellers on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation. Drive/monitor stakeholder’s satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account managers.We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- 4+ years of sales experience- Experience managing teams- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- MBA from a tier 1 college