Service Relationship Manager Salary in India - PayScale

The Role The world leader in cosmetics, LOral is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. LOral supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of LOral is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for LOral worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening in the HR team for the role of Manager People Development & Learning based in Mumbai. You come with an experience of 7-8 years. Job Responsibilities: Create and implement innovative and efficient learning solutions according to the business & HR needs, culture and Group learning philosophy Constantly diagnose individuals, teams and organizations short and medium-term needs Create, roll-out and evaluate high quality learning solutions that combine a variety of formats / methodologies and foster LOral culture Facilitate learning events & workshop by respecting the unique learning experience Measure the learning impact for continuous improvement and communicate to the business Monitor the budget allocated and optimize learning investments efficiency Use of data and metrics to drive learning activity as a business Promote learning activity and contribution to business, internally and externally Manage partnership with external providers/consultants/experts/certified trainers Identify, recruit, develop and reward internal speakers/trainers Stay up-to-date on learning news and trends Key Deliverables (Illustrative): Design and deliver high quality learning solutions in selecting the best providers/speakers and adapting the program to the LOral context and culture Implement Learning vision in line with HR group mission and objectives Ensure efficiency of learning organization and resources Requirements Key Competencies: A confident and articulate communicator capable of inspiring strong collaboration Ability to analyse data to gather insights and find opportunities Build and manage relationships Ability to manage simultaneous projects and meet deadlines Proactive, positive and innovative mind Attention to detail and complex processes Functional knowledge on learning would be preferred Key Relationships: Reports to: Head of People Development Learning Talent Management OD Stakeholders Liaison with Business teams across divisions, coordinate with Zone teams and work closely with HR teams Education: MBA About the company For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Business Value Services (BVS) team helps articulate how & why our solutions can help transform Customers' business and exceed their goals! Salesforce is striving to deliver business transformation enabled by technology to its customers and therefore requires individuals able to develop deep insight into the business dynamics of large complex enterprises and help shape customers change agenda. The team helps accelerate growth across key industries for the country and the region. The team members combine strong industry understanding as well as a deep knowledge of key business drivers that will impact the business. We work closely with the sales and solutions team as well as clients to build an impactful business value for the customer.The RoleSalesforce is looking for highly talented and passionate individuals who can effectively articulate how & why our solutions can help transform Customers' business and exceed their goals! Salesforce is striving to deliver business transformation enabled by technology to its customers and therefore requires individuals able to develop deep insight into the business dynamics of large complex enterprises and help shape customers change agenda.This role involves working with Enterprise sales teams on strategic accounts, defining account strategies, delivering C-Level value propositions, investment justifications, and developing complex deal structures and commercial proposals.Responsibilities Engage with Top Strategic Accounts in India to paint the picture of the to-be state / business vision, identifying customer business capability gaps and building the link between Salesforce business capabilities and customers strategic requirements.Customer Success: Support India's Strategic Accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes.Sales Partnership: Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives based on value creation potential and opportunity size.Orchestration: Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)Investment Justification: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities.Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures and share insights with extended global team to help develop and execute negotiation strategies.Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle.Executive Focus: Create and deliver C-level compelling propositions as basis for strategic technology decisions. Articulate how our solutions will digitally transform customers' business at scale.Experience & Skills: 10-16 years of relevant experienceMandatory experience in a Top-Tier Consulting FirmA good understanding of one or more of the following industries - Financial Services (BFSI), Retail, CPG, Manufacturing, Communications & Media, HealthcareAn good understanding of the new Digital TechnologiesStrong analytical & problem-solving skills.Strong ability to create, quantify insights and communicate recommendations to CXOs.Strong influencing capabilities: must be a self-starter and possess and ability to work with multiple stakeholders.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:10 PM

DESCRIPTIONAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About the RoleTeam Manager, Account Management, North America (NA), Work Timings: 3pm-12am ISTAs a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors.AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.Responsibilities Include· Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers· Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.· Manage end to end goal setting for team to align with organizational goals.· Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.· Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.· Leads recruiting and hiring efforts across direct team and broader organization.· Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.· Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- 6+ years of Account management, Vendor management and/or Client management experience- 3+ years of team management experiencePREFERRED QUALIFICATIONS- 2+ years of digital advertising and client facing roles with a focus on data analysis experience

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job DescriptionBoeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy ofover a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace. In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces,and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements dependingupon business and customer needs, and professional pursuits that offer greater flexibility in the way ourpeople work. We also believe that collaboration, frequent team engagements, and face-to-facemeetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, andworld. Join us in powering the progress of global aerospace.Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers.Bold innovators and dreamers. Join us, and you can build something better for yourself, for ourcustomers and for the world.Airframe Service Engineering team serves as the single technical face of Boeing to the Customer and to: expeditiously resolve customer Service Requests (SRs); provide FAA compliance documentation; and report, analyze, and resolve safety events and issues. The Airframe Service Engineering team strives to mitigate and prevent future Service Requests (SRs) and increase operational safety and reliability by developing/adding repairs to the Structural Repair Manual (SRM) and completing Service Related Problems (SRPs).Job DescriptionBoeing India Engineering has an immediate opening for Airframe Service Engineering Manager is seeking energetic first-line engineering managers to lead the Airframe Service Engineering teams at India, providing 24/7 support to Boeing commercial airplane customers. This position offers a unique opportunity to lead fast paced teams working complex technical challenges in support of safety operation and return to service. The Managers will interact with other service engineering and design/specialized engineering teams, field service teams and maintenance teams, Fleet Chief Offices, U.S. and International commercial customers/suppliers, and regulatory agencies. This position requires an individual with excellent communication and relationship-building skills, is comfortable interacting with diverse cultures, and can work on variable shifts.The ideal candidate will lead in-service issue resolution, customer service requests, support continued operational safety program, resolve service related problems & suspect discrepancy reports. The selected candidate will develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.The selected candidate should have experience of working in a fast-paced environment and prior experience of working and managing teams for the resolution of airline customers' in-service engineering issues. Prior experience and demonstrated ability to manage teams in aerospace domain. Skilled in advising and mentoring staff members to meet schedules or resolve technical or operational problems.This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world. The candidate shall provide periodic update on project progress, quality metrics, project summaries, and other related documents. Contribute to productivity improvement through use of Quality Management System and lean principles.This position supports initiatives of Boeing India organization related to engineering excellence, employee development, customer engagement etc.This position will be located in the Boeing India Engineering and Technology Center, Bangalore, India. Position Responsibilities Manage engineers performing Structural Design and Analysis of Boeing commercial airplanes.Primary duties of the team include customer service interface, repair development, structural analysis, structural damage tolerance analysis, project management, operational safety assessment, and FAA certification.Develops and executes projects and process plans, implements policies and procedures and sets operational goals.Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.Develops and maintains relationships and partnerships with customers, stakeholders, peers,Provides oversight and approval of technical approaches, products and processes. Basic Qualification & Skills Required: Bachelor or Master in Engineering is preferred.Experience working with airplane structural design and/or analysis.Ability to work variable and/or rotating schedule.Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time zones.Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.Must be able to work collaboratively with cross-functional teams within Boeing and external partners.Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.Proactively seek information and direction to successfully complete the statement of work.Committed to finding a way to resolve problems and keep commitments.Must be flexible, with a high tolerance for organizational complexity and ability to work with team members across different cultures and time-zones.Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.Demonstrate strong written, verbal and interpersonal communication skills. Be fluent in written and spoken English, and have high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work. Desired Skills/Experience Previous experience leading or managing in an engineering organization is desired.Experience working structural activities with Boeing airplanes.Experience providing customer support services to airlines.Familiarity with FAA transport airplane structural regulations. Typical Education & Experience: Bachelor or Master in Engineering (preferably in Mechanical, Aeronautical / Aerospace or equivalent discipline) with 12+ years of experience in aviation domain. Relocation: • Relocation will be provided based on candidate's eligibilityEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/04/2024 04:02 PM

Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level. As an Operations Service Delivery Manager - Associate in the Fund Services Operations team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.Job responsibilities Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting. Be responsible for follow through on service delivery issues emanating from service reviews. Create and maintain "Paths to Green" for service functions operating below client expectations. Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings). Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives. Take a lead role in all service delivery initiatives. Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment. Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams. Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team. Manage internal virtual service team involved in service delivery activities for the client.Required qualifications, capabilities, and skills Minimum 5 years relevant industry experience in the financial services sector. Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)). Demonstrated experience in, exposure to and interest in global financial markets. Demonstrated experience and exposure to complex superannuation fund client base. Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting. Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services. Demonstrated experience in forming, building and leveraging internal and external client relationship. Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices. Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Actively demonstrates leadership, influencing and change management behaviours. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.Preferred qualifications, capabilities, and skills Team player Effective influencing and negotiation skills Effective and proven presentation skills Excellent communication skills Effective attention to the identification, prioritization and resolution/escalation of risk issue. Continuously displays effective analytical and decision making skills Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:21 PM

BASIC QUALIFICATIONS- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business.Selling Partner Services (SPS) team is looking for a Senior Program Manager to join the Forecasting & Planning Research (FPR) team. You will assume primary responsibility for driving new innovation for global forecasting and headcount/capacity planning. The ideal candidate will possess both an analytical background that enables them to standardize methodologies and data to develop and successfully implement tools, systems and processes that empower the accurate prediction, measurement and reporting of demand forecasting, productivity, headcount, capacity and workforce compliance/adherence. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. You will be responsible for the long term product strategy and product integration which are on the team's roadmap. You will drive quarterly business reviews across SPS to promote FPR's work, increase stakeholder engagement, onboard new customers and provide a platform for leaders to review advancements made by FPR. You will work with data scientists & analysts on the FPR team to translate business requirements, research new algorithms and innovations in the field of data science and machine learning, build conceptual and shadow design of the final product and plan for product implementation.Key job responsibilities- Develop relationships and partnerships with internal and external SPS customers.- Fully define project scope and deliverables; stakeholders & project resources; gather, analyze, and prioritize customer and program requirements- Document constraints, dependencies, and assumptions- Define project success measures, timelines and milestones; drive project schedules and manage implementation of the tool or process- Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams; identify criteria for decision making and priorities- Create & maintain project documentation such as project plans, functional requirements and specifications, gap and dependency analyses, risk analyses, project briefs, and periodic reports- Engage directly with key resources to proactively identify, analyze, and creatively solve initiative blockers- Drive a rigorous and proactive cadence of analysis and reporting, keeping stakeholders well informed and engaged in key decisions- Develop and manage plans and roadmaps that successfully deliver promised results- Develop metrics to measure and ensure solution effectiveness- Remove obstacles and work towards consensus- Deliver projects with documented process workflows, data maps, standards & guidelines and sustainment plan- Answer key business strategy questions from Senior LeadershipAbout the teamSelling Partner Services (SPS) provides services and solutions aimed at protecting our customers from fraud, counterfeit, and abuse as well as empowering, providing world-class support, and building loyalty with Amazon's millions of selling partners.Forecasting & Planning Research (FPR) team in SPS is responsible for estimating the potential future risk on the Amazon platform and its stores using state of art machine learning algorithms and is responsible for translating those estimates into the investigator headcount requirement in each country. The team consists of Data Scientists, Business Intelligence Engineers, Business Analysts and Program Managers.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadershipSalary: . Date posted: 04/18/2024 09:18 AM

Position Title: Manager, Engagement and Activation (French Services)Status of Employment:Temporary Long-Term (Fixed Term)Position Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-26 11:59 PMYour roleAs Manager, Engagement and Activation, you determine and develop engagement-marketing goals and strategies focused on increasing the frequency and time of visits to our digital ecosystem and building user loyalty. You are responsible for designing user journeys and prioritizing value-added actions to achieve goals by leveraging Radio-Canada brands, content, products and digital destinations. As a leader, inspiring those around you must come naturally. You feel compelled to challenge traditional ways of thinking and are focused on always doing things better and helping those around you do the same. You apply your wide-ranging knowledge, judgment and analytical skills to guide decisions regarding the evolution of the organization's digital marketing practices. Key responsibilities:Reporting to the Senior Manager, Digital Marketing Strategies, you are responsible for establishing and executing the division's engagement strategies. This involves the following tasks: Develop strategies to optimize the impact of marketing actions, assessing all required business needs to ensure feasibility.Direct, plan, organize and oversee the end-to-end development of projects, initiatives and campaigns for your division (which includes the Relationship Marketing, Market Intelligence and Marketing Data teams) in order to achieve goals: Determine the mandate for projects/initiatives/campaigns: Identify needs to be addressed, and define expectations and possible responses. Choose the action plan; define the project scope; and assess risks, impacts and limitations. Once the framework is defined, determine project objectives.Determine the necessary human, financial and technical resources jointly with leadership.Check in with all stakeholders at various points in project development to ensure alignment with initial objectives; identify and take corrective action where required. Find solutions to technical and operational issues and constraints, escalating unresolved issues as needed.Advise, guide and provide business expertise to others during the planning and development phases of projects.Assess the impact of strategies and decide what actions are required to achieve goals.Develop annual plans based on objectives and priorities.Ensure that strategies are consistent and aligned with Marketing & Communications and corporate objectives, and motivate your team to achieve them.Share overall strategic objectives, as well as more specific objectives related to Engagement Marketing.Work and collaborate closely with stakeholders and departments across the organization, building and maintaining relationships of trust with them in order to determine the Corporation's evolving digital marketing needs.Be responsible for tracking your allocated budgets.Manage human resources: Participate in the hiring process for new employees.Participate in the performance management process for staff and suggest ways to improve performance.Provide feedback and establish development plans.Supervise new hires and interns, and support the smooth operation of teams on a daily basis.Help schedule annual and other leave taken by staff.Actively participate in leadership team meetings.Sit on various committees upon request and perform any other task assigned by leadership.What you bring:Qualifications:University degree in a marketing/communications-related fieldSix (6) to eight (8) years' relevant experienceTeam management experienceSkills:Proven track record in developing and executing digital marketing strategic plans, especially for audience management, optimization, customization and automationAbility to analyze a variety of specialized studies and data, including key indicators for Facebook and Google advertising platforms and their applicationsTeam management experience, including developing team and individual potential, motivating and guiding teams toward their goals, and leading them to successInnovative, creative ability to launch, direct and engageAbility to maintain strong relationships with internal and external partnersGood persuasive communication skillsGood writing skillsSolid grasp of the public broadcaster's role, function and mandateGood knowledge of the regions served by Radio-CanadaCandidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:888 Rue St-Jean, Quebec, Quebec, G1R 5H6Number of Openings:1Work Schedule:Full timeSalary: . Date posted: 04/19/2024 08:07 PM

DESCRIPTIONAmazon is seeking to hire Manager, Account management who in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyThe role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our category teams and will be responsible for all aspects of the seller’s business with Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our sellers.Key job responsibilitiesResponsibilities Include: · Managing a team of account managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of sellers on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation. Drive/monitor stakeholder’s satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account managers.We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- 4+ years of sales experience- Experience managing teams- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- MBA from a tier 1 college

About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Position Title: Manager : HRIS Job SummaryThe HR Information Systems (HRIS) manager oversees the global Human Capital Management (HCM) system, primarily SuccessFactors. Reporting directly to the Director of HR Technology and PMO. It includes driving the evolution of the Human Resources function by developing, enhancing, and managing the HCM system. This position entails leading the HRIS administration team while collaborating with stakeholders, including global HR, payroll/finance, IT functions, and third:party vendors.Key Job Responsibilities:Release Management: Lead the HCM system release processes by aligning and prioritizing HRIS initiatives, defining change request intake processes, and determining release scope.:System Testing Strategy: Define and manage a comprehensive system testing strategy, including managing multiple test environments and maintaining a library of test scripts for all modules.:Integrations : :Change Management: Develop strategies for change management and communication to facilitate long:term system adoption.:Business Partnership: Establish partnerships with business owners to provide consultation on process improvements, releases, innovative solutions, and validation processes.:Data Integrity: Define global data integrity processes and audits, ensuring adherence to global data standards and collaborating with regional HR to improve data integrity in compliance with data privacy laws.:Permissions and Security Management: Implement and oversee permissions and security protocols within the HCM system, ensuring access controls and data protection measures are in place. :Integration Strategy: Develop and execute strategies for integrating the HCM system with other organizational systems, such as finance, IT, and third:party applications.:Team Leadership: Provide leadership and coaching to the HRIS administration team, managing workload assignments and fostering professional development.:Training: Oversee user training on system operations, including preparation of user manuals and delivery of training sessions.:Project Management: Lead projects ensuring integration with all relevant functions.:Process Improvement: Identify opportunities for process improvement and implement project management best practices.:Vendor Relationship Management: Manage relationships with third:party vendors providing HCM system services, ensuring adherence to service level agreements (SLAs), resolving issues promptly, and optimizing vendor performance.Preferred Areas of Education and Certifications: :Fulltime Bachelor's Degree :Minimum of seven (7) years of relevant experience, with at least 1:2 years in a supervisory capacity.:Five (5) years of hands:on experience in the SAP SuccessFactors domain, encompassing full:cycle implementation of SuccessFactors modules, from requirements gathering through testing, documentation, and final solution rollout.:Proficiency at an expert level with SAP SuccessFactors modules, particularly Employee Central, Recruiting, Performance Management, Goal Management, Compensation, or Onboarding.:Extensive experience in implementing and/or upgrading Human Capital Management (HCM) systems and ADP systems.:Comprehensive knowledge