Executive Manager Salary in Bangalore - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM

Job Summary :IT Project Manager role will work closely with project sponsors and business leads to facilitate the coordination, and execution of IT Projects while leveraging the ATS IT PMO Methodology. The incumbent for this role is responsible for building and maintaining relationships with team members across ATS divisions and leading cross:functional teams to satisfy strategic business requirements for many different types of projects.What you will do:- Under general direction, responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.- The IT PM will lead assigned IT Projects following the ATS IT PMO Methodology from Charter creation through Project execution and final Project closure- Focus on three Key Performance Indicators for all projects they lead: On:time Delivery, OnBudget and Stakeholder Satisfaction that the requirements were all met- Takes projects from original concept through final implementation.- Helps define project scope and objectives.- Works with the Project Team to develop detailed work plans, schedules, project estimates, resource plans, and status reports (using standard IT PMO approved templates).- Conducts project meetings and is responsible for project tracking and analysis.- Ensures adherence to quality standards and reviews project deliverables.- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.- Provides technical and analytical guidance to project team.- Collaborates with Data Privacy Officers and German Workers Councils, as required, on related project and system needs.- Works with the Project Team to collect and organize all documents (technical, financial, etc.) for the project and makes sure the document package is complete at the close of the project- Collaborate with consultants and implementation partners on applicable project tasks and related deliverables- Escalates issues and risks that may threaten project budgets, schedules and the quality of project deliverables- Assist with the preparation and delivery of project status updates with an emphasis on key programs and projectsWhat you will need:EDUCATION/CERTIFICATIONS:- University degree or college diploma in computer science, engineering or business- Graduate degree such as an MBA is a definite asset- Certification such as PMP is a definite assetKNOWLEDGE/EXPERIENCE:- Experience with the successful delivery of large (Enterprise/Global initiatives), medium and small IT Projects in the role of Project Manager- Exposure, knowledge and experience with current IT Infrastructure Technology, Enterprise Software Solutions (ERP, CRM, HRIS, PLM, PMO) and Cyber Security Technology would all be assets- Experience effectively managing a mixture of large enterprise IT Projects. Exposure working for fast:paced, global manufacturing/engineering companies. Experience with compliance programs: GDPR, Sarbanes:Oxley.- Experience with project management software (e.g. Project Scheduling Tools, Resource Planning and Risk Registers) and Microsoft Office in general- A thorough understanding of IT Project Management methodologies such as Waterfall and Agile is required.- Knowledge of Global Data Privacy and Protection regulations and experience implementing systems that comply with the regulations.- Experience working with German Workers Councils would be a definite asset. PERSONAL ATTRIBUTES:- Solid leadership skills- Leadership- Stakeholder Management- Relationship Building- Team Player- Presentation/Reporting skills- Well organized- Comfortable speaking with and presenting to Executives and Senior Leadership.- Excellent analytical and creative problem:solving skills.- Excellent listening, interpersonal, wr

Technical Support Executive Company - Appsys Solutions Address -#502, East End, Jayanagar 9th Block, Bangalore – 560 069 Salary Range - 10000 to 20000 PM. Immediate recruitment. Technical Support exe with up to 1year experience. Basically field work invo

We are into Executive search firm and looking for the candidates who have atleast 6 months to 1 year experience in IT/NON-IT Recruitment with good communication skills and can join immediately.

Sr. Executive/Asst. Manager – HR & Admin (Required) Job Posting: Exciting and challenging opportunity in Human Resource/Admin at Bangalore In search of a Sr. Executive/Asst. Manager – HR & Admin who is dedicated and well-versed in handling both hr & admi

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Introduction: In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture: At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.About the role:We have an amazing opportunity for an experienced Talent Acquisition professional who enjoys working in an exciting and dynamic environment. As people leaders we are responsible for building high performing teams, driving continuous improvement into our processes, and for the day to day management of the service we deliver to the business.This team supports Boeing's IT&DA (Information Technology & Data Analytics) and Corporate functions across our businesses in India, Asia Pacific and Australia. The Talent Acquisition Leader will lead a team of Talent Acquisition professionals who are responsible for hiring the best IT, tech and corporate talent into the business. This role is based from our Bangalore office and offers flexibility to be based in the office and offers some flexibility for 'hybrid' working. Position Responsibilities: Lead a team of geographically dispersed, full lifecycle recruitersManage the design, implementation and administration of policies, processes, and tools to support Talent Acquisition activities, including sourcing, job posting, selection and placementDevelop and execute project and process plans, implement policies and procedure and set operational goalsAcquire resources for projects and processes, provides technical management of suppliers and leads process improvementsDevelop and implement innovative and proactive Talent Acquisition plans and strategiesCreate and maintain pipelines of candidates that are rich in diversityCreate a culture of listening, speaking up and providing feedback across the teamPartner with key stakeholders to pro-actively understand workforce planning and forecasting activitiesEstablish strong relationships across the business, providing strategic guidance and making recommendations to leaders to enhance the acquisition of talent through data driven insights and market researchProvide special care to candidate flow and the health of candidate pipelinesSeek continuous improvement to candidate, hiring leader and recruiter experiences as well as the hiring process and the way we workModel the Boeing Values; promote diversity and inclusion and ensure all team members feel engaged, motivated, developed and recognized.Set high expectations for team performance and ensure exceptional candidate and customer experienceThis position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Required Skills/Experience: 12+ years of total employment experience5+ years of experience in full lifecycle recruiting and talent sourcing2+ years of experience working for an inhouse Talent Acquisition team in a matrixed environment2+ years of experience in a formal leadership role2+ years of experience in the IT/technology industryExperience with applicant tracking systems (ATS) and candidate relationship management (CRM) systems.Experience building relationships and partnering with all levels of employees, including executivesExperience creating and delivering Talent Acquisition presentations to business stakeholdersExperience with tracking recruiting performance metrics and taking action to positively impact themExperience identifying strategic and operational opportunities from available data sourcesExperience partnering with third party vendors to support an internal recruiting team Preferred Qualifications (Desired Skills/Experience): Experience with WorkdayExperience working with TableauDemonstrated experience driving innovation and process improvementsExperience managing complex problems under minimal supervisionExperience consulting and making recommendations to ensure effective achievement of objectivesEmployer will not sponsor applicants for employment visa status. Relocation : Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Important information regarding this requisition : This requisition is for a locally hired position in INDIA. Candidates must have current legal authorization to live and work in Poland. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:56 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job Description: Boeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Position Overview:Boeing India Engineering and Technology Center (BIETC) has a Job Opening for an Engineering Manager - Electronic Product Sustenance and CAD who will be responsible for development and management of engineers in India to perform engineering work-statements for Boeing products.This position will work collaboratively with the teams from across the globe in an integrated design environment to help deliver engineering statement of work. The selected individual will develop and manage Engineers, interact with the program leaders from across the globe. This position will be located in BIETC Campus, Bangalore, India and will be reporting directly to the Boeing India Engineering Senior Manager at Bangalore, India. We are looking for seasoned engineers with strong passion for customer focused solutions, insight, industry knowledge to envision and proven expert over Mentor solutions that will deliver high reliability and safety focused avionics hardware for multi-platform applications.Position Responsibilities: This position will be responsible to deliver hardware solutions that shall work reliably and safely for space, aviation and ground based applications to enable value generation across product lines for new configuration and solution deployment. The selected candidates should have strong awareness of Aerospace Electronic Hardware Development process. The candidate shall printed wiring board design process, sustainment of electronic hardware developed and lead SOI audits with suppliers.and electronics product delivery, product operation, in-service, maintenance and product disposal engineering activity.Facilitate interactions with cross functional engineering organizations to lead ebug collaboration projects with hardware, firmware and software teams through causal analysis and resolution techniques over reports arising from field and production.Lead and manage a lean development team for creation of printed wiring circuit board artifacts using Expedition. Build capability over analog, digital and mixed signal ECAD services for complex stackups over aerospace applications.Facilitate interactions with cross functional product engineering teams such as production, quality, equipment unit members and so on to enable team to execute re-entry to service plans.Project Planning and scheduling of activities of local team and present and report progress on regular basis. Accountable for leading execution forums and driving team meetings towardsIn service and production support resolutionsCreate, change control, modify and introduce documents and bulletins through the PLM tools.Issue resolution and root cause analysisTest Plan and its infrastructure developmentAddress Systems-Hardware-Software-Production Development process in accordance with DO 254 processes and its sustenance, demonstrate through SOI Audit deployments though team. Collaborate, walk the high line, and help team deliver in a comprehensive capability.Deploy competitive technology roadmaps over printed wiring board designs for compact, thermally efficient and high throughput yield solutions while ensuring 100% quality.Use Data to effectively communicate with partners and stakeholders progress on design, development and production deliverables.Communication - strong written and verbal communication skills, ability to prepare comprehensive reports, proposals, Statements of Work, and connect technology to business considerations (e.g., ROI). Candidate must be fluent in English, and familiar with MS Office tools.Will take a particular team through successful stage gate reviews like requirements reviews, design reviews, test reviews, quality reviews, production readiness reviews at a minimum.Develop training plans for talent reviews and people competency development plans.Basic Qualifications (Required Skills/Experience): Bachelors or Master's degree is required.13 to 16 Years of experience of technical engineering experience, has delivered dense processor based printed wiring boards, power supply and mixed signal printed wiring boardsHas led at least two complete SOI audits across DO-254 processes.Thorough knowledge of aerospace engineering standards for design, testing & certification.Experience in PLM Tools, created ECO/ECN/PCR to be able to distribute resolution activities to various functional groups.Experience in Configuration Management, demonstrated leading proposals through a change management board.Experience with standards such as DO-160, DO-254 and MIL-STD-810, or equivalent commercial industry standards with a high focus on SIL needsUnderstands PMA/STC and other equivalent processesStrong knowledge on IPC standardsSelf-Motivated and ability to work independently and sometimes under extreme pressureAbility to work with different functional and delivery teams.Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.Preferred Qualifications (Required Skills/Experience): 2+ Years in managing Printed wiring Board Design teams.Field support experience, relevant to Avionics.Demonstrated engineering leadership experience in a major aerospace organization; ability to understand and communicate with USA based Executives/managers, and expert over a wide range of engineering disciplines.5+ years of experience managing large teams and independently delivering work statements.Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 13+ or more years' related work experience or an equivalent combination of education and experience (e.g. Master 12+ years' related work experience.)Relocation: This position offers relocation within India.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/04/2024 04:02 PM

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowAbout the RoleAs a Release Readiness Program Manager, you will engage with an experienced cross:disciplinary staff to drive Business Network readiness program ensuring internal and external customers are prepared for a product releases. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. The person filling this position must be pro:active and possess a desire to succeed in a challenging environment. Strong leadership, communications, and team:building skills are essential. This position will spend most of their time managing the release readiness program ensuring a successful new solution launch.What youll do:Lead the program management activities for specific releases.:Ensure all aspects of Solution Life Cycle from Planning to Release are appropriately defined and tracked.:Define and drive New Product Readiness (NPR) / New Product Introduction (NPI) activities.:Ensure all internal and external stakeholders understand impact of new releases.:Works closely with each stakeholder team to maintain and enhance "solution readiness" deliverables.:Ensure (1) readiness tasks are defined, (2) dependencies, timelines and owners are identified, (3) issues are escalated and resolved, and (4) release readiness plans are firmly communicated and managed.:Continually review the release readiness framework to ensure learning/process improvements are realized and higher quality releases are achieved.:Be the expert on release readiness life cycle processes and champion process best practices, metrics and high:quality standards.:Independently and accurately report on the state of your release to executive stakeholders. Be the trusted speaker on the state of release in key checkpoint reviews.:Make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery schedule.:Assist teams in establishing clear commitments to stakeholders and help hold the teams accountable for meeting these commitments.What you bring:Bachelors degree in Computer Science, Marketing, Engineering, Mathematics, or a related field of study and 10 years of experience required. Advanced Degree preferred.:Demonstrated ability to effectively lead concurrent complex projects/programs with geographically dispersed teams.:Demonstrated customer management skills.:Experience in product launches and/or release management and/or process management.:Strong organizational skills:Demonstrate a consistent ability to act independently on project work.:Excellent verbal, written and presentation skills.:Ability to prioritize work based on business requirements and effectively escalates issues where appropriate.:Evidenced ability to build support for ideas; credible enough in the role to influence highly intelligent and highly technical team members.:Experience modifying and/or defining processes rather than applying what exists today.:Self:driven and with a general interest in new things.:PMI certification is preferred.Meet your TeamOur vision is to build the next generation Unified Business Network, bringing all our business networks together into a single business platform to create a network of networks, a network of intelligent enterprises, leveraging on th

BASIC QUALIFICATIONSBachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field 7+ years managing technical teams 14+ Yrs of overall ExperienceDESCRIPTIONAmazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services India Pvt Ltd. (AWS India) is carrying on that tradition in India by leading in Amazon's cloud product line technology called as Amazon Web Services ('AWS').AWS India technical consulting team (Enterprise Support team) is a technology consulting and support team directly working with the biggest start-ups and enterprises in India on their AWS cloud and technology journey. We are the trusted advisor to our customers advising them on operations, architecture and cost optimization as well as working with them on big events and major issues. The team creates history every year as we help our customers scale to ever-bigger numbers and enable some of the biggest events/operations in India and in many cases the world's records.Key job responsibilitiesAWS India technical consulting team is seeking an Enterprise Support Manager (ESM) to lead the awesome group of Technical Consultants (Technical Account Managers) that we have. The ESM is responsible for customer success as well as hiring, developing and managing a team of the most talented technical account managers in India.1.) As Enterprise Support Manager, you will lead a team of Technical Account Managers for managing Enterprise support customers. 2.) Our customers are pushing the edge of technology and business for India. As an ESM you will have direct influence on this and need to ensure customers have the right resource for all their technical needs.3.) As an ESM you will get a chance to work with the most awesome technical and business development people who are passionate about technology. Together, you will help craft strategies, processes and tactics to achieve great customer outcomes as well as expanding the footprint of the Enterprise Support offering.4.) As an ESM you will collaborate with customer Director and C-level executives to translate business objectives into actionable technical strategies. Focus will be on understanding business goals and developing technical solutions that enable those goals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS • Experience scaling an organization through rapid growth or expansion • Previous experience in technical account management, business relationship management or consulting • An adaptable communication style that can fit diverse audiences (with varying technical backgrounds) • Proficient in communicating complex ideas, either with the written word or in presentations • Record of driving projects to improve support-related processes and the technical support experience • Experience with AWS service offeringsSalary: . Date posted: 04/16/2024 10:15 PM

Sales Forecasting and PlanningResponsible for his/her territory's forecasting and sales trackingIncreasing market share by developing new customersPreparing pipeline of sales accountsSet sales target for the sales team directly reporting based on respective vertical & marketTaking initiates like promotions, offers and discounts to achieve sales projectionsEnsuring minimum return from stores Service OrientationMeeting sales targetNegotiating sales price and discountsFollowing up with prospects for closure of salesAddressing customer complaints and fulfilling requirements within timeProviding after sales support to the customerEnsuring on time collection from customersMonitoring and validating costs and ensuring they are within budget limits for the regionVisit retail outlets regularly to monitor implementation of sales and promotional initiativesMaintaining and building relationships with customers and prospects Team ManagementEnsuring adequate staffing of the sales team (executive and promoters) for his territoryEnsuring sales processes are adhered toDeploying performance management system for his sales teamEnsuring training and development needs of his region's sales team are identified and metTaking the necessary initiative to retain & motivate team membersA candidate with a 7-10 year work experience in handling Karnataka or Telangana as a region5+ years of experience in FMCG food (Mandatory)An expert in FMCG distribution handlng channel sales in general tradeYou can either be based in Bengaluru or Hyderabad Readiness to travel