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Learning Development Manager Salary in Bangalore - PayScale

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Service Account Manager

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Service Desk Manager

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Structural Manager

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Development Expert : Java
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowMEET YOUR TEAMSAP Cloud Integration within SAP Business Technology Platform (BTP) is providing integration technology on cloud to SAP applications, partners, and customers.SAP Cloud Integration Suite is SAP's strategic Enterprise Integration Platform as a service offering (EiPaas) running on SAP BTP. With more than 12,000+ customers, SAP Cloud Integration is one of the most successful cloud services at SAP. In line with SAP's multi:cloud strategy, our service is running on various infrastructure providers including Amazon Web Services and Microsoft Azure. Recently, Gartner rated SAP Cloud Integration Suite as the "Customer Choice" for Enterprise Integration Platform as a service.The unique value proposition of the platform is to provide Out:of:the:box integrations with pre:packaged integrations from SAP and its partners to seamlessly provide A2A, B2B and B2G capabilities in cloud:to:cloud/on premise:to:cloud environments which helps in significantly reducing integration project lead times for its customers.We are looking for highly ambitious, self:driven and hands on DevelopmentExpert to join our exciting journey in building next generation CIoud Integration ServiceWHAT YOULL DO:Understand current architecture design and propose improvements/optimizations:Demonstrate excellent quality, design, development, and delivery skills working in short development and release cycles.:Drive DevOps related tasks including delivery, operations, and support of the cloud service.:Identify improvements, innovations in development and drive their implementation:Interface with customers, analyse their issues and identify development/improvement topics:Handle internal and external stakeholders' escalations:Mentor team and showcase good team player skills:Collaborate and work closely with Architects and Development Managers in SAP Business Technology Platform teams.:Work with geographically distributed teams seamlesslyWHAT YOU BRING:Must have hands on experience of at least 10:15years in designing and developing highly scalable cloud native applications using Java/J2EE stack with expertise in latest architectures/design like Domain Driven Design, Microservices, Event Driven programming among others.:You have professional experience with technologies such as Kubernetes, Docker, and GIT.:Extensive experience in software engineering.:Experience contributing to system design or architecture (architecture, design patterns, reliability, and scaling) of new and current systems.:Have a can do attitude with Strong quality and DevOps mindset.:Willingness to "go the extra mile" to ensure the highest quality of experience for our customers.:You have familiarity with CI/CD related topics and have high level understanding of working with Jenkins pipelines.:Experience in handling cloud releases and driving process improvements in cloud delivery.:Strong analytical and problem:solving skills:Experience of working in an Agile Software development environment:Contribution to open:source community, publishing technical papers and filling patents will be an advantage.TECH YOU BRING:Hands on development experience in Java/J2EE and related technologies:Experience of working in distributed systems:Exposure to Microservices based app
Release Program Manager
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowAbout the RoleAs a Release Readiness Program Manager, you will engage with an experienced cross:disciplinary staff to drive Business Network readiness program ensuring internal and external customers are prepared for a product releases. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. The person filling this position must be pro:active and possess a desire to succeed in a challenging environment. Strong leadership, communications, and team:building skills are essential. This position will spend most of their time managing the release readiness program ensuring a successful new solution launch.What youll do:Lead the program management activities for specific releases.:Ensure all aspects of Solution Life Cycle from Planning to Release are appropriately defined and tracked.:Define and drive New Product Readiness (NPR) / New Product Introduction (NPI) activities.:Ensure all internal and external stakeholders understand impact of new releases.:Works closely with each stakeholder team to maintain and enhance "solution readiness" deliverables.:Ensure (1) readiness tasks are defined, (2) dependencies, timelines and owners are identified, (3) issues are escalated and resolved, and (4) release readiness plans are firmly communicated and managed.:Continually review the release readiness framework to ensure learning/process improvements are realized and higher quality releases are achieved.:Be the expert on release readiness life cycle processes and champion process best practices, metrics and high:quality standards.:Independently and accurately report on the state of your release to executive stakeholders. Be the trusted speaker on the state of release in key checkpoint reviews.:Make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery schedule.:Assist teams in establishing clear commitments to stakeholders and help hold the teams accountable for meeting these commitments.What you bring:Bachelors degree in Computer Science, Marketing, Engineering, Mathematics, or a related field of study and 10 years of experience required. Advanced Degree preferred.:Demonstrated ability to effectively lead concurrent complex projects/programs with geographically dispersed teams.:Demonstrated customer management skills.:Experience in product launches and/or release management and/or process management.:Strong organizational skills:Demonstrate a consistent ability to act independently on project work.:Excellent verbal, written and presentation skills.:Ability to prioritize work based on business requirements and effectively escalates issues where appropriate.:Evidenced ability to build support for ideas; credible enough in the role to influence highly intelligent and highly technical team members.:Experience modifying and/or defining processes rather than applying what exists today.:Self:driven and with a general interest in new things.:PMI certification is preferred.Meet your TeamOur vision is to build the next generation Unified Business Network, bringing all our business networks together into a single business platform to create a network of networks, a network of intelligent enterprises, leveraging on th
Program Manager, OPTIMA
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- Bachelor's degree- 6+ years of L&D and Training experience in an adult learning environment- Serve as the owner and manager of the Training and L&D Program lifecycle and provide sustainable solutions.- Transform strategy into results by taking responsibility for the performance and success of onboarding and continuous learning journey across levels.- Training and Instructional Design delivery: conduct ongoing needs analysis, planning, and oversee training programs/projects execution.- Develop and experiment with new learning solutions and creating intellectual property that advances the impact for learners; developing programmatic solutions with multiple connection points across offerings- Ability to understand how learning activities and responsibilities play into the metrics that drive team successDESCRIPTIONThe OPTIMA team is seeking a L&D and Training Program Manager to establish the L&D and Training Team In OPTIMA.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesKey job responsibilitiesThe L&D and Training Program Manager will be key to establish the onboarding, training, and development strategy for the organization. You will play a pivotal role in shaping the future of the shopping experience for customers worldwide. The ideal candidate should be able to work in a cross functional, fast-paced environment; have strong program management and communication skills. Will be responsible for creation and execution of the L&D and Training roadmap that will support the global team. You will apply data-driven approaches to validate this understanding, use deep problem-solving skills to evaluate the opportunities, and simplify complexity to develop scalable improvements and mechanisms. Deploy effective mechanisms to measure the impact. You will collaborate and work closely with cross functional teams to effectively prioritize and deploy training and L&D programs based on customer and business need. The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking to innovate. The Program Manager will play a central role in reinventing learning models, systems and delivery methods. The use of more blended, self-directed and experiential learning models will be emphasized over traditional classroom delivery, so adaptability and creativity will be important.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Master's degree- Ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities.- Partner with cross functional stakeholders to identify opportunities to improve the quality of training and L&D programs.- Excellent verbal and written communicator; experience in engaging multiple stakeholders.Salary: . Date posted: 04/10/2024 09:16 AM
Senior Program Manager - ACES, AWS Support, Amazon Customer Excellence Systems (ACES)
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Lean Six Sigma Black Belt CertificationDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS Support is seeking an experienced Program Manager to drive scalable and streamlined continuous improvement initiatives across the Business. You will have direct influence on how thousands of Cloud Support Engineers around the world leverage tools, interact with customers, and engage with internal engineering teams to ensure we deeply understand our customers and respond quickly to their needs.Key job responsibilitiesAs a Program Manager in AWS Support you will:• Lead Improvement Projects / Kaizen events (Lean, DMAIC, DFSS, etc.) to bring together cross-functional teams to identify opportunities and achieve targeted performance improvement in a compressed timeframe• Bring your expertise, problem solving skills, and creativity to add value to our team• Unify distributed efforts and own the plan to deliver quality outcomes for our customers• Work across orgs to ensure we continue marrying internal support capabilities with best-in-class customer experience as new services and features are launched• Manage programs to continuously improve our organizational efficiency as AWS continues to grow• Promote the use of Lean and Six Sigma principles• Provide thought leadership and influence change at all levels of the organization• Manage projects ensuring on-time delivery of commitments through planning, execution, engagement, documentation, and monitoring of project/program workA day in the lifeIn this role, you will drive a continuous improvement roadmap, lead and facilitate Kaizen events, act as a change agent in the organization by driving change and implementing continuous improvement tools. You will support stakeholders build, test, and deploy cross-functional solutions to address a wide variety of critical business problems. You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. You will identify technical/resource options to successfully deliver and drive adoption of solutions. You will assess costs, benefits and ROI, identify/mitigate risks, manage escalations, and balance business needs with technical constraints.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloudWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/18/2024 10:11 PM
Risk Manager II, Relay Product Excellence
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- 8 or more years of experience leading an operational organization in a global environment, responsible for an overall team of 50+ employees- Should be manager's manager- Well-versed with written and verbal communication skills both remotely and face to face- Evidence of success in operational management, operational enhancement and operational change- Experience of managing and developing two levels of management along with their direct reports.- Coaching and leadership skills including evidence of successful succession planning models.- 6 years+ people and performance management experience- A proven track record of implementing, delivering large projects and communicating effectivelyDESCRIPTIONAs the Risk Manager of the Relay Account Investigation team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on accounts with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements. You will be working in a fast-paced environment where every day brings unique new challenges and new opportunities. As new use cases emerge, you must quickly adjust, onboard and train employees to take on new processes. You must ensure that SOPs, work processes and trainings meet standards and then ensure a successful ramp and execution. As SOP's/ Policies evolve, due to addition of new stores and changing regulations, and new enforcements are added, you will be required to deploy innovative mechanisms to accommodate new complexities, risks and makes adjustments in the operating environment for consistent delivery. You should have excellent business and communication skills and be able to work with senior management globally, site peers and worldwide business stakeholders. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with machine learning, product, technology, and program teams to define and build innovative and delightful experiences for drivers and customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. You will be required to build a strong culture within the teams driving towards excellence in execution (Deliver Results) and Employee Success/Employee Experience. You must demonstrate the ability to hire and develop strong leaders, have a genuine passion for people, and coaches them to deliver exceptional levels of performance. You must demonstrate the commitment to DEI through building a culture of inclusivity, ensuring equity in our people processes and hire a diverse team of employees. Key job responsibilities• Manage a team of risk managers and investigators • The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business • Achieve operational excellence and drive process improvements • Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership, as well as serving as an outstanding role model • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders including succession planning. Act as proponent for DEI • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality • Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment • The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience • Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations and program managementAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand-new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Proven experience across the domain of Risk Management, Fraud Management & Operations.- Proven track record of driving change and innovation.- Proven ability to understand and manage complex systems.- Strong ability to source and analyze data to drive business strategies and decisions.- Should be highly data driven.Salary: . Date posted: 04/20/2024 09:01 AM
Manager BIE
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning softwareDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The AOP team is an integral part of this and strives to provide Analytical Capabilities to fulfil all customer processes in the IN-ECCF regions.The Business intelligence engineer Manager would support the analytical requirements of the IN-ECCF Operations Analytics team. Candidate will be responsible for leading a team of BAs, BIEs, DEs to conducting deep dive analyses to solve complex business problems and to build robust/automated BIE solutions. He/she will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, excellent statistical knowledge, superior analytical abilities, good knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a good stakeholder manager as he/she will have to work closely with senior Ops stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess strong attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilitiesResponsibilities:* Design, write, and drive detailed specifications for development and maintenance of robust reporting and other analytical systems* Drive development of quantitative models necessary for evaluation and implementation of metrics* Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.* Working with partner tech teams to deliver an integrated roadmap* Managing a team of BAs, BIEs, DEs and Data Scientists to delivery roadmap projects while also delivering their personal learning goals and growth* Building OP plans by working closely with senior leadership and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 4+ years of working with very large data warehousing environment experience- 6+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Past Data Engineering experience is preferred. Knowledge of building production pipelines using AWS Services (such as NAWS, Lambda, Kinesis, Firehose, S3 etc.).Salary: . Date posted: 04/20/2024 09:01 AM