Information Systems Manager Salary in Bangalore - PayScale

VINIRMA Consulting is currently looking for Head of Information System & Technologyfor one of its clients which is a leading Banks in UAE with the following terms and conditions. Education level Bachelor’s Degree in Engineering or Masters in Computer App

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM

We are looking for a " Adobe Experience Manager "for one of our esteemed Clients for Bangalore, India Location.RESPONSIBILITIES:Define a content model for content/assets that can accommodate future requirements.Defines the necessary templates and components based on business requirements.Identify when to use out:of:the:box components versus custom components.Create specifications for custom components.Identify when to use OSGi bundles/services and tag libraries.Identify when a proof of concept (POC) is needed.Explain common security models and concepts (for example: LDAP, SSO).Determines which storage type to use based upon non:functional business requirements.Explain and can apply common performance optimization concepts to customer requirements (for example: caching/CDN, user:generated content)Leads the design of workflow models for business processesDefines analytics tagging architecture for customer websites.Creates a security concept for an AEM installation (Users, groups, ACLs, Dispatcher rules, OS:based security)Develops migration strategies from legacy systems to AEM.Explain localization concepts that could impact content structure, templates and components (i18n), and 3rd:party translations.Demonstrate knowledge of User Interface (UI) frameworks.Set up a sufficient testing infrastructure (this includes staging environments, coordination of tests, clarification of which automated and/or manual tests are mandatory) You should also be familiar with Linux and other Unix systems, Windows Server, networks and network topologies, Web servers (e.g., IIS, Apache), and build environments and Continuous Integration Servers.REQUIREMENT:At least 5 years' experience coding with Java/J2EE.2:4 years of experience with AEM.2:4 years' experience with OSGI framework (Bundles/Services, tag libraries).Minimum 5 years of experience with WCM (Multiple CMS').Has been an architect or co:architect on multiple AEM:based solutions or projects.Has experience with industry standard methodologies such as Agile Scrum and Waterfall.Has experience with back:end integration and front:end integration.Has experience utilizing taxonomies within AEM applications.Has experience working with different persistence architectures (Architectures include: Binary storages, content storages, relational databases, index technologies, and cloud installation)Can architect an entire AEM infrastructure/environment.Can architect an AEM:based solution.Can complete As Is/Discovery analysis of client architecture.Must be comfortable creating documents, presenting to customers.Is capable of abstracting functional requirements based on customer vision.Is capable of writing coherent functional specifications.Is capable of identifying colliding requirements and is able to moderate resolution of a functional conflict.

We are looking for a "Bigdata Development Manager"for one of our esteemed Clients for Bangalore,India Location.RESPONSIBILITIES:Provide technical and business leadership in the architecture, design and implementation of big data solutions.Lead implementation of end to end solutions with focus on business outcome.Lead technical projects to deliver value oriented changes.Evaluate cutting:edge technologies and integrate them into existing system.Implement the deployment architecture : high availability, fail:over,performance and scalability.Second level support of new deployed technologies for investigation, trouble shooting and resolution of incidents and problems.Lead the problem resolution of any technical issue they may raise. Investigate, debug and solve relevant System or other Software problems.Recommend changes to enhance the stability and performance of the relevant areas.Contribute and/or lead large internal and medium sized external projects.Support and develop training/assistance to the Department Staff or other Departments. Prepare and present technical presentations to Management.Primary technical interfaces to vendors and follow relevant developments within the IT industry.Lead research and perform trends analysis in applicable industry to further evolve technical components in thecompaniesComponent Catalog.Deployment automation and full industrialization of current and future catalog components. This includes integration into automation deployment, operational front line, service model and configuration item and change management tools.Participate in industry conferences while giving information sessions upon return to members of staff.Manage and mentor a team where required.Understand and to be able to offer assistance to cross functional disciplines (i.e. Operations, Capacity Planning, Communications) where required.SKILLS:Leadership experience in working with big data technologies such as Spark, Hadoop ecosystems, Kafka, Elastic Search, MapReduce, HBase, Hive, Pig.Research, develop, optimize and innovate frameworks and related components for enterprise scale data analysis and computations.Strong expertize in Cloud and Virtualization domains including Design, Architect, Deploy, Migrate and Manage functions.Knowledge on different cloud models like Iaas, Paas and Saas.Working knowledge on Cloud Platforms like AWS, GCP, OpenStack, Openshift.Strong design and development skills in C++/Java/J2EE and proficiency in architecture deployment.Experience of configuration management, ideally Puppet or Ansible.Experience with distributed systems and their ability to scale.Experience with Docker.Medium experience in an operations environment, in particular incident, change and problem management.Strong debugging and problem analysis skills.Good background in Open Systems architecture and technologies.Good level in scripting capabilities (i.e. shell, perl, python).Good personality with good communication and consulting skills and experience in multinational environment.Ability to work independently or under small supervision. Proactive minded in mitigating/avoiding foreseeable issues.Strong interpersonal skills, self:motivation and the ability to work in a team. Strong analytical and problem solving skills.Experience with systems, data stores and IT operations.Experience in RnD and G:OPS organization.Experience with internal automation applications.Experience with Big Data Hardware templates and vendors.A strong focus on business outcomes.Comfort with collaboration, open communication and reaching across functional borders.Ability to lead technical initiatives and projects.REQUIREMENT:Openstack, AWS or GCP, Openshift along with C++/Java/J2EE, Docker, Puppet, Ansible, Shell, Perl/Python/Ruby/Php, Kubernetes, Git, Jenkins, Nagios, Big Data Framework such as MapR or Cloudera, NoSQL data stores : MongoDB or Couchbase, ITIL framework.

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job DescriptionBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.The Boeing India Engineering and Technology Center (BIETC) is looking for a highly-motivated Systems Engineering Manager. This position is located in Bangalore, Karnataka . A successful candidate will understand the importance of collaboration as these positions will focus on working directly with the Sr. Engineering Manager to deliver Engineering statements of work to meet the organizational goals. Position Responsibilities: Manage a team of systems engineers to develop and handle product line system requirements. Decompose aircraft level requirements and/or customer use cases to product line level i.e. equipment / systems software level requirements and establish tracingManages employees performing engineering and technical activities in the area of Systems EngineeringDevelops project or operational plans aligned with department's objectives. Implement plans to ensure business, technical and customer requirements are achieved. Assigns authority and responsibilities to employees to implement the plan. Reviews plans' execution, makes appropriate adjustments, and resolves issues. Monitors appropriate metrics to ensure performance to plan.Forecasts resource needs and makes hiring decisions. Coaches, counsels, mentors and provides developmental opportunities and job assignments to improve employee performance and expand capabilities. Ensures employees are working effectively with all development teams. Provides on-going developmental feedback. Implements company rules and policies regarding ethical behavior, safety, security, use of company property, time charging, etc.Provides technical direction and mentorship to team regarding approved processes, tools, technology and skills for own projects or processes. Communicates the development processes (including Iterative and Agile) to employees, as well as the role of the software and system engineers in these processes. Ensures workgroup products or processes meet customer, company, quality, industry and regulatory requirements. Provides approval of workgroup technical approaches, products and processes.Partner and engage with internal and external collaborators, maintain relationships/partnerships with internal customers, peers and partners to develop strategies, goals and objectives that are consistent with the organization's strategy. The position will be pivotal in creating and maintaining relationships with the US-based collaborators and working closely with those collaborators in planning and forecasting activities of the team as well as reporting requirements from collaborators.Provide periodic updates to senior management in the form of progress reports, project summaries, and other related documents.Must develop an innovative work environment leading to identification of opportunities for improvements in product, process, quality, and efficiency.Establish Point of contact for the system engineering activities for an equipment.Develop and handle system integration tests and results. Ensure successful system integration testing before software deliveries.Support SRR (Systems Requirements Review), PDR (Preliminary Design Reviews) and CDR (Critical Design Reviews).Support System architecture development through system analysis and technical expertise.Ensure quality of Equipment level software requirement and software test scenarios through reviews Basic Qualifications (Required Skills/Experience): Bachelor's degree or higher is requiredExperience in performing System Safety AssessmentsSupport deliveries as defined in the data requirements list (CDRL) to the Boeing collaborators.Adapt Model Based System Engineering where applicable.Knowledge of DO178, DO254, DO160 standardsExperience in application of SAE ARP 4754 for Systems Engineering aspectsExposure to SAE ARP 4761 for Safety EvaluationsExcellent requirement writing skills.Systems Thinking - Ability to understand the big picture and the inter-relationships of all positions and activities in the organization, including the impact of changes in one area on another area.Ability to see and understand the inter-relationships between components of systems and plans and anticipate future events.Analytical Skills - Skill and ability to: collect, coordinate, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.Proven Systems Engineering experience with specific involvement in multiple phases of the program life-cycle, including early system design and development.Ability to effectively connect with engineers, executive and senior-level management, and non-engineering support staff to evaluate technical information and issues impacting design, production, and support of products, services, or other work is essentialSolid understanding of model-based systems engineering is highly desired Preferred Qualifications (Desired Skills/Experience): Experience with Systems Engineering tools and processes.Familiarity with other various engineering fields such as electrical, mechanical, and electronic systemsFamiliarity with any of the following Model Based Systems Engineering concepts/tools is highly desired - SysML, CAMEO, Rational Rhapsody, DODAF/MODAF , NoMagic, Magic Draw, 3DX platform. Typical Education & Experience Bachelor Engineering degree with 13 to 16 years' experience and/or Masters of Engineering with 12+ years of related experience in aircraft System development, Validation/Verification, Functional Integration and certification. Relocation: This position does offer relocation within INDIA.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/12/2024 04:06 PM

BASIC QUALIFICATIONS• Min 2 years of experience working on identity verification/ fraud detection processes • Prior experience in manufacturing, transportation, customer service, and/or distribution environments• Min 5 years of overall experience out of which over 3 years of experience in leading an operational organization in a global environment, responsible for an overall team of 15+ employees• Bachelor's Degree from an accredited university or equivalent• Should be flexible to adapt to a 24 x 7 operating environment• Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems) • Well-versed with written and verbal communication skills both remotely and face to face• Evidence of success in operational management, operational enhancement and operational change• Coaching and leadership skills including evidence of successful succession planning models.• 3 years+ people and performance management experienceDESCRIPTIONAs a Risk Manager of the Driver Identity Verification team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on drivers with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience.You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements.Key job responsibilities• Manage a team of investigators• Provide data analysis & conduct investigations (as needed)• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends• Identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations• Understand the business impact of the trends and make decisions that make sense based on available data• Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed• Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum• The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business• Achieve operational excellence and drive process improvements• Develop employees and their skill sets to expand the team capabilities • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality• Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment• The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience.Person should be willing to work in rotational shiftsAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in Lean and Six Sigma- Data management & data quality control experience with experience pulling and analyzing large sets of data- Knowledge using data to drive root cause elimination and process improvement- Knowledge in data and experience spotting the trends and fixing gaps- Experience in building Quick Site dashboardSalary: . Date posted: 04/18/2024 10:18 PM

BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- 8 or more years of experience leading an operational organization in a global environment, responsible for an overall team of 50+ employees- Should be manager's manager- Well-versed with written and verbal communication skills both remotely and face to face- Evidence of success in operational management, operational enhancement and operational change- Experience of managing and developing two levels of management along with their direct reports.- Coaching and leadership skills including evidence of successful succession planning models.- 6 years+ people and performance management experience- A proven track record of implementing, delivering large projects and communicating effectivelyDESCRIPTIONAs the Risk Manager of the Relay Account Investigation team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on accounts with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements. You will be working in a fast-paced environment where every day brings unique new challenges and new opportunities. As new use cases emerge, you must quickly adjust, onboard and train employees to take on new processes. You must ensure that SOPs, work processes and trainings meet standards and then ensure a successful ramp and execution. As SOP's/ Policies evolve, due to addition of new stores and changing regulations, and new enforcements are added, you will be required to deploy innovative mechanisms to accommodate new complexities, risks and makes adjustments in the operating environment for consistent delivery. You should have excellent business and communication skills and be able to work with senior management globally, site peers and worldwide business stakeholders. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with machine learning, product, technology, and program teams to define and build innovative and delightful experiences for drivers and customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. You will be required to build a strong culture within the teams driving towards excellence in execution (Deliver Results) and Employee Success/Employee Experience. You must demonstrate the ability to hire and develop strong leaders, have a genuine passion for people, and coaches them to deliver exceptional levels of performance. You must demonstrate the commitment to DEI through building a culture of inclusivity, ensuring equity in our people processes and hire a diverse team of employees. Key job responsibilities• Manage a team of risk managers and investigators • The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business • Achieve operational excellence and drive process improvements • Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership, as well as serving as an outstanding role model • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders including succession planning. Act as proponent for DEI • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality • Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment • The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience • Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations and program managementAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand-new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Proven experience across the domain of Risk Management, Fraud Management & Operations.- Proven track record of driving change and innovation.- Proven ability to understand and manage complex systems.- Strong ability to source and analyze data to drive business strategies and decisions.- Should be highly data driven.Salary: . Date posted: 04/20/2024 09:01 AM

About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Job Title:Analyst System Administration/SCCM and Intune AdminJob Location: BangaloreJob Description:This position's primarily responsibility is the administration of the System Center Configuration Manager (SCCM), Intune and perform application deployment, patch deployment, Reporting and O.S Deployment activities.Education and Relevant Experience (in brief)::Bachelor's degree in computer or information Sciences.:Overall IT experience of 5+ yrs. with a minimum experience of 4 years in SCCM and Intune:In:dept experience in SCCM and Intune, Building SQL Reports, PowerShell Scripting or VB Scripting.Required Certifications::Microsoft Certified Systems Engineer (MCSE):Intune CertificationRequired Experience / Skill Sets::5+ years of experience in endpoint administration.:In:depth and extensive experience in the implementation, administration, and configuration of endpoint management tools : SCCM and Intune :Experience with Autopilot and OSD:Experience and strong understanding of security protocols and best practices for endpoint security.:Intermediate scripting skills (e.g., PowerShell, Batch, Bash, Python):Experience in major Microsoft technologies like server operating systems, Active Directory, SharePoint, and SQL Server is a plus, Windows and macOS scripting languages:Good Knowledge on BitLocker and MS Defender:Experience in creating documentation. Audiences can vary between technical and non:technical users and management.:Excellent Oral and Communication skills to interact and work with global IT teams and end customers. :Key Responsibilities::Provide day:to:day administration and support of SCCM and Intune environment to ensure stability, integrity, and business continuity.:Endpoint Management: Lead the design, configuration, deployment, and ongoing management of endpoint devices and related infrastructure, ensuring security, scalability, and compliance.:Provide advanced endpoint system administration and support in a heterogeneous environment (Windows OS, Mac OS, Virtual Environments) with a high focus on endpoint security; software provisioning; patch management; endpoint lifecycle; service automation; and usability.:Routine activities like, SCCM Infra Management, implementation and/or migration of any new additional site servers, Performing routine maintenance activities, old package cleanup, backups etc and monitoring /maintaining SCCM site servers and client health.:Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. :Prepare site system roles for OS deployments with Configuration Manager.:Security and Compliance: Implement and enforce security policies, protocols, and best practices to protect endpoint devices from security threats. Ensure compliance with industry standards and regulations.:Troubleshooting: Provide advanced troubleshooting and technical support for endpoint:related issues, collaborating with cross:functional teams to resolve complex problems.:Endpoint Optimization: Proactively identify opportunities for improving endpoint performance, user experience, and operational efficiency. Develop

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Manager Software Engineering ( Asynchronous Messaging Services Team), Bangalore About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. The new company combines Warner Media's premium entertainment, sports, and news assets with Warner Bros Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com Meet Our Team: As a platform engineering in the Asynchronous Messaging Services team (AMS) you'll be part of the larger Cloud Engineering group who's responsible for building a truly global, self-service cloud platform (PaaS) to enable Global Tech's growing number of engineering teams to build, deploy, run and operate their services in a fully autonomous fashion. Roles & Responsibilities: As the engineering manager s for the Asynchronous Messaging Services team (AMS) you'll be part of the larger Cloud Engineering group who's responsible for building a truly global, self-service cloud platform (PaaS) to enable Global Tech's growing number of engineering teams to build, deploy, run and operate their services in a fully autonomous fashion. Your role will focus on leading the development efforts of the Kafka-as-a-Service platform on top of Confluent Cloud. You will help set the teams identify and how the teams work in the larger organization. You'll emphasize modern, rigorous software development practices that emphasize testability, repeatability, and self-service automation. You will help drive technical decision-making, particularly regarding the architectural direction of the global Kafka platform. Your team focuses on providing a simple process for communicating asynchronous between services and provide a set of tools for application teams to leverage. You bring passion and enthusiasm to your engineering team. You have a track record of leading top performing teams. You thrive under minimal supervision with the ability to self-motivate and self-organize within the organizational structure. You have experience managing a team that runs production infrastructure that supports multiple systems in a scalable, stable, and performant manner. You measure everything, make decisions based on data, are consumer-obsessed, and take immense pride in your work. You have mastered the ability to delegate - at both the task and project level - to appropriate team members and are able to ensure that the right results are achieved even without your constant oversight. You understand a broad range of computer science concepts and know how, when, and when not to use them. You can dive deep into a wide range of technical problems offering suggestions and feedback to your team. Your interest in computer science has not faded as you moved into a leadership role, and you are still comfortable with technical details. Your written and verbal communication skills are top-notch. You can distill key points out of complex technical descriptions to share with non-technical stakeholders, adapting your language and style of communication depending on the audience. You communicate through data, dates, and facts using emotion judiciously to motivate and inspire. You lead by example and do not consider yourself above individual contributor work. You are comfortable teaching best practices by showing people, not just telling people. Teams follow your lead because you are an inspirational leader, because you are right, and because you can show everyone high-quality examples of your own work. Given a larger business goal, you can facilitate ramping up an existing team or building a new team, including estimating the needed skills and team size, defining processes, team structure, and means of collaboration. You have repeatedly demonstrated the ability to hit these goals. You have shown the ability to make great hiring decisions as evidenced by the performance of engineers on your team, and you can retain and develop the best engineers. You have demonstrated the capacity to make decisions for more than one engineering team or functional area showing that your judgment is fungible. You raise the quality bar of your team by creating a culture that ensures high levels of engineering and operational excellence. You foster an environment of inclusiveness, psychological safety and ensure your team has fun while solving hard problems. What to Bring: Bachelor's degree with total 14 - 16 years of experience in software development including 2+ year of team management experience. at least 5 years of hands-on experience with at minimum two messaging systems such as Kafka, RabbitMQ, SQS, etc Hands-on experience with designing and maintaining backend service Hands-on experience with at least one IaC tool (e.g. CDK, Terraform, CloudFormation) Hands-on experience with at least one cloud provider (AWS, GCP, Azure, or other) Experience with the development and operation of high throughput systems supporting hundreds of developers or more. Experience as a software developer using at least one of (Swift, Kotlin/Java, Javascript or Golang preferred) and has a good understanding of how software applications are built. Hands-on experience with automating development workflow pipelines (CI/CD) Operational experience (i.e. on-call rotation, incident response) Ability to collaborate effectively with remote peers across disparate geographies and time zones. Excellent written and verbal communication skills with particular emphasis on technical documentation (including diagramming) Able to administer a team's agile process (creating exemplary tickets in Jira, sprint planning, etc) What We Offer: A Great Place to work.Equal opportunity employerFast-track growth opportunities. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/23/2024 03:48 AM

About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Position Title: Manager : HRIS Job SummaryThe HR Information Systems (HRIS) manager oversees the global Human Capital Management (HCM) system, primarily SuccessFactors. Reporting directly to the Director of HR Technology and PMO. It includes driving the evolution of the Human Resources function by developing, enhancing, and managing the HCM system. This position entails leading the HRIS administration team while collaborating with stakeholders, including global HR, payroll/finance, IT functions, and third:party vendors.Key Job Responsibilities:Release Management: Lead the HCM system release processes by aligning and prioritizing HRIS initiatives, defining change request intake processes, and determining release scope.:System Testing Strategy: Define and manage a comprehensive system testing strategy, including managing multiple test environments and maintaining a library of test scripts for all modules.:Integrations : :Change Management: Develop strategies for change management and communication to facilitate long:term system adoption.:Business Partnership: Establish partnerships with business owners to provide consultation on process improvements, releases, innovative solutions, and validation processes.:Data Integrity: Define global data integrity processes and audits, ensuring adherence to global data standards and collaborating with regional HR to improve data integrity in compliance with data privacy laws.:Permissions and Security Management: Implement and oversee permissions and security protocols within the HCM system, ensuring access controls and data protection measures are in place. :Integration Strategy: Develop and execute strategies for integrating the HCM system with other organizational systems, such as finance, IT, and third:party applications.:Team Leadership: Provide leadership and coaching to the HRIS administration team, managing workload assignments and fostering professional development.:Training: Oversee user training on system operations, including preparation of user manuals and delivery of training sessions.:Project Management: Lead projects ensuring integration with all relevant functions.:Process Improvement: Identify opportunities for process improvement and implement project management best practices.:Vendor Relationship Management: Manage relationships with third:party vendors providing HCM system services, ensuring adherence to service level agreements (SLAs), resolving issues promptly, and optimizing vendor performance.Preferred Areas of Education and Certifications: :Fulltime Bachelor's Degree :Minimum of seven (7) years of relevant experience, with at least 1:2 years in a supervisory capacity.:Five (5) years of hands:on experience in the SAP SuccessFactors domain, encompassing full:cycle implementation of SuccessFactors modules, from requirements gathering through testing, documentation, and final solution rollout.:Proficiency at an expert level with SAP SuccessFactors modules, particularly Employee Central, Recruiting, Performance Management, Goal Management, Compensation, or Onboarding.:Extensive experience in implementing and/or upgrading Human Capital Management (HCM) systems and ADP systems.:Comprehensive knowledge