Global Delivery Manager Salary in Bangalore - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM

Job Summary :IT Project Manager role will work closely with project sponsors and business leads to facilitate the coordination, and execution of IT Projects while leveraging the ATS IT PMO Methodology. The incumbent for this role is responsible for building and maintaining relationships with team members across ATS divisions and leading cross:functional teams to satisfy strategic business requirements for many different types of projects.What you will do:- Under general direction, responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.- The IT PM will lead assigned IT Projects following the ATS IT PMO Methodology from Charter creation through Project execution and final Project closure- Focus on three Key Performance Indicators for all projects they lead: On:time Delivery, OnBudget and Stakeholder Satisfaction that the requirements were all met- Takes projects from original concept through final implementation.- Helps define project scope and objectives.- Works with the Project Team to develop detailed work plans, schedules, project estimates, resource plans, and status reports (using standard IT PMO approved templates).- Conducts project meetings and is responsible for project tracking and analysis.- Ensures adherence to quality standards and reviews project deliverables.- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.- Provides technical and analytical guidance to project team.- Collaborates with Data Privacy Officers and German Workers Councils, as required, on related project and system needs.- Works with the Project Team to collect and organize all documents (technical, financial, etc.) for the project and makes sure the document package is complete at the close of the project- Collaborate with consultants and implementation partners on applicable project tasks and related deliverables- Escalates issues and risks that may threaten project budgets, schedules and the quality of project deliverables- Assist with the preparation and delivery of project status updates with an emphasis on key programs and projectsWhat you will need:EDUCATION/CERTIFICATIONS:- University degree or college diploma in computer science, engineering or business- Graduate degree such as an MBA is a definite asset- Certification such as PMP is a definite assetKNOWLEDGE/EXPERIENCE:- Experience with the successful delivery of large (Enterprise/Global initiatives), medium and small IT Projects in the role of Project Manager- Exposure, knowledge and experience with current IT Infrastructure Technology, Enterprise Software Solutions (ERP, CRM, HRIS, PLM, PMO) and Cyber Security Technology would all be assets- Experience effectively managing a mixture of large enterprise IT Projects. Exposure working for fast:paced, global manufacturing/engineering companies. Experience with compliance programs: GDPR, Sarbanes:Oxley.- Experience with project management software (e.g. Project Scheduling Tools, Resource Planning and Risk Registers) and Microsoft Office in general- A thorough understanding of IT Project Management methodologies such as Waterfall and Agile is required.- Knowledge of Global Data Privacy and Protection regulations and experience implementing systems that comply with the regulations.- Experience working with German Workers Councils would be a definite asset. PERSONAL ATTRIBUTES:- Solid leadership skills- Leadership- Stakeholder Management- Relationship Building- Team Player- Presentation/Reporting skills- Well organized- Comfortable speaking with and presenting to Executives and Senior Leadership.- Excellent analytical and creative problem:solving skills.- Excellent listening, interpersonal, wr

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee well-being.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world. Position Overview Boeing India Engineering is currently looking for an Electrical Engineering Manager to join their team in Bangalore, India. This position will focus on supporting the Boeing Commercial Airplanes (BCA), Boeing Defense, Space and Security (BDS) and Boeing Global Services (BGS) business organizations.A successful candidate will understand the importance of collaboration as these positions will focus on working directly with the Sr. Engineering Manager to deliver Engineering statements of work to meet the organizational goals. Position Responsibilities: Manages, develops, and motivates a team of electrical engineers to deliver engineering solutions in the electrical systems and wiring design and installation lifecycle.Develops and maintains strategic partnerships with customers, collaborators, peers, and direct reportsPerforms project planning for multiple projects, develops and administers budgets, schedules and performance standardsExercises critical thinking and innovative problem solvingActs as the initial point of escalation for issues or challenges encountered by the team. Capable of effectively prioritising and de-escalating issues with impacted partiesAnalyzes hiring results, metrics and trends to influence team strategy and performanceDevelops and performs project and process plans, implements policies and procedures and sets operational goalsLeads projects or initiatives at the direction of the engineering organization to implement process / product improvementsDemonstrates the Boeing Behaviors in a deliberate and observable wayManages a group of roughly 18-25 direct reportsEmployer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Bachelor's degree or higher is required.12 to 16 years of experience in electrical or electronics product development lifecycle which comprises of requirements engineering, detailed design, testing and qualification.3+ years of people management experience wherein the candidate is responsible for performance management and career development of the reporting employeesStrong communication skills - written and verbal are required to be able to operate across different levels in the organization. Preferred Qualifications (Desired Skills/Experience): Experience in the aerospace domain for electrical or electronics product development.Experience in the electrical wiring and harness design and development, system design encompassing the entire wire design lifecycle.Experience in electrical loads analysis, electrical system design, harness routing and installation, functional and wiring integration testing and troubleshooting on the aircraft.Know-how of harness manufacturing.Detailed knowledge of aerospace engineering standards for design, testing & certification. Knowledge and understanding of technologies, policies and procedures related to engineering of defense related products.Past experience and demonstrated ability to manage aerospace product design & development and certification testing, laboratory and flight test facilities and relevant work-statements.Must have ability to accomplish results through effective collaboration working with all collaborators including colleagues in other parts of Boeing, and suppliers.Demonstrated engineering leadership experience in major organizationsAbility to work well with virtual teams across multiple time-zones and cultures.Familiarity with MS Office tools.Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment. Typical Education & Experience: Bachelor or Master of Science degree in Electronics/Electrical/EEE/E&C/E&TC/Instrumentation Engineering with 13 to 16 years' experience. A Master's Degree in Business Administration (MBA) is desirable. Relocation: This position does offer relocation within INDIA.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/04/2024 04:02 PM

About NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEOJob SummaryAs a Software Engineering Manager for the Core Software group, you will drive engineering projects and development support by collaborating with cross-functional teams across NetApp and partner cloud providers. You will direct the activities of a software systems development function and a quality assurance function for building and maintaining solutions in ONTAP. You will impact the planning, execution, and delivery of parallel projects enabling NetApp customers to embrace Hybrid Cloud and software-defined solutions.Job Requirements This position is responsible for managing cross functional tasks with multiple groups to deliver complex software defined storage solutions. The focus of this role is on creating and influencing strategy and delivering on execution. The potential impact of decisions made by this individual has a significant operational or financial impact. This individual will apply in-depth knowledge to solve broad issues that are complex in scope and establish medium to long-range plans. This individual must work effectively with staff to vice president-level employees and employees within and outside of their function and organization. This position will interface with customers and partners to resolve escalations in conjunction with support teams. Requirements Experience managing small to medium sized software development teams. Utilizes people skills and available people manager tools to critically impact the growth of an individual within the company and career. This individual must demonstrate favorable results through providing leadership to the function. Ability to function independently in a fast-paced dynamic environment with competing priorities. Ability to navigate through ambiguity and drive the team towards the common goals. Influence peers and partners across teams and Business Units Ability to build strong working relationships across all levels of the organization, including remote areas. Excellent verbal and written communications skills Education Typically requires a minimum of 10- 15 years of related experience. Mgr & Exec - Typically requires a minimum of 8 years of related experience. 3- 5 years of experience in managing a team of engineers responsible for all phases of the software development life cycle. A Bachelor of Engineering Degree in Computer Science, a Master's Degree, or a PhD; or equivalent experience is required. Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.Salary: . Date posted: 04/10/2024 03:04 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job DescriptionBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.The Boeing India Engineering and Technology Center (BIETC) is looking for a highly-motivated Systems Engineering Manager. This position is located in Bangalore, Karnataka . A successful candidate will understand the importance of collaboration as these positions will focus on working directly with the Sr. Engineering Manager to deliver Engineering statements of work to meet the organizational goals. Position Responsibilities: Manage a team of systems engineers to develop and handle product line system requirements. Decompose aircraft level requirements and/or customer use cases to product line level i.e. equipment / systems software level requirements and establish tracingManages employees performing engineering and technical activities in the area of Systems EngineeringDevelops project or operational plans aligned with department's objectives. Implement plans to ensure business, technical and customer requirements are achieved. Assigns authority and responsibilities to employees to implement the plan. Reviews plans' execution, makes appropriate adjustments, and resolves issues. Monitors appropriate metrics to ensure performance to plan.Forecasts resource needs and makes hiring decisions. Coaches, counsels, mentors and provides developmental opportunities and job assignments to improve employee performance and expand capabilities. Ensures employees are working effectively with all development teams. Provides on-going developmental feedback. Implements company rules and policies regarding ethical behavior, safety, security, use of company property, time charging, etc.Provides technical direction and mentorship to team regarding approved processes, tools, technology and skills for own projects or processes. Communicates the development processes (including Iterative and Agile) to employees, as well as the role of the software and system engineers in these processes. Ensures workgroup products or processes meet customer, company, quality, industry and regulatory requirements. Provides approval of workgroup technical approaches, products and processes.Partner and engage with internal and external collaborators, maintain relationships/partnerships with internal customers, peers and partners to develop strategies, goals and objectives that are consistent with the organization's strategy. The position will be pivotal in creating and maintaining relationships with the US-based collaborators and working closely with those collaborators in planning and forecasting activities of the team as well as reporting requirements from collaborators.Provide periodic updates to senior management in the form of progress reports, project summaries, and other related documents.Must develop an innovative work environment leading to identification of opportunities for improvements in product, process, quality, and efficiency.Establish Point of contact for the system engineering activities for an equipment.Develop and handle system integration tests and results. Ensure successful system integration testing before software deliveries.Support SRR (Systems Requirements Review), PDR (Preliminary Design Reviews) and CDR (Critical Design Reviews).Support System architecture development through system analysis and technical expertise.Ensure quality of Equipment level software requirement and software test scenarios through reviews Basic Qualifications (Required Skills/Experience): Bachelor's degree or higher is requiredExperience in performing System Safety AssessmentsSupport deliveries as defined in the data requirements list (CDRL) to the Boeing collaborators.Adapt Model Based System Engineering where applicable.Knowledge of DO178, DO254, DO160 standardsExperience in application of SAE ARP 4754 for Systems Engineering aspectsExposure to SAE ARP 4761 for Safety EvaluationsExcellent requirement writing skills.Systems Thinking - Ability to understand the big picture and the inter-relationships of all positions and activities in the organization, including the impact of changes in one area on another area.Ability to see and understand the inter-relationships between components of systems and plans and anticipate future events.Analytical Skills - Skill and ability to: collect, coordinate, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.Proven Systems Engineering experience with specific involvement in multiple phases of the program life-cycle, including early system design and development.Ability to effectively connect with engineers, executive and senior-level management, and non-engineering support staff to evaluate technical information and issues impacting design, production, and support of products, services, or other work is essentialSolid understanding of model-based systems engineering is highly desired Preferred Qualifications (Desired Skills/Experience): Experience with Systems Engineering tools and processes.Familiarity with other various engineering fields such as electrical, mechanical, and electronic systemsFamiliarity with any of the following Model Based Systems Engineering concepts/tools is highly desired - SysML, CAMEO, Rational Rhapsody, DODAF/MODAF , NoMagic, Magic Draw, 3DX platform. Typical Education & Experience Bachelor Engineering degree with 13 to 16 years' experience and/or Masters of Engineering with 12+ years of related experience in aircraft System development, Validation/Verification, Functional Integration and certification. Relocation: This position does offer relocation within INDIA.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/12/2024 04:06 PM

Department : Finance GBSAre you an experienced leader in global operations and service delivery? Do you thrive in managing stakeholder relationships and driving compliance? We are looking for a Global Operations Manager to join our team at Novo Nordisk. If you are ready for a new challenge and want to make a difference, read on and apply today for a life:changing career.The PositionAs a Senior Manager at Novo Nordisk, you will be responsible for:stylemargin:bottom:2.0px;margin:top:2.0px::Managing global operations and ensuring seamless service delivery.:Acting as the Global Process Owner (GPO) for Concur Expense.:Building and maintaining strong stakeholder relationships.:Ensuring compliance with relevant regulations and company policies.:Developing and managing a high:performing team.QualificationsTo be successful in this role, we are looking for someone with the following qualifications:stylemargin:bottom:2.0px;margin:top:2.0px::A master's degree in business or finance.:Excellent academic track record and grades.:Minimum of 12+ years of relevant work experience, preferably within Finance offshoring centers.:Minimum of 4+ years as a Manager for any Finance process in an offshoring center:Strong accounting and analytical skills.:Project management skills, including change management.:Proven people and performance management skills.:Experience working with global stakeholders is preferred.:Ability to operate on a strategic, tactical, and operational level.:Experience with service culture and delivery, process standardization, and optimization.:Experience working in an international company.:LEAN/Six Sigma experience.:Knowledge of SAP is a must.About the DepartmentThe Global P2P GBS is the offshoring unit of Global P2P and part of Finance GBS Bangalore. The Digital team in P2P GBS is responsible for managing end:user support for our Global P2P systems and other BI activities. With a focus on efficiency and innovation, our team works collaboratively to support the organization's financial processes and ensure seamless operations.Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100:year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us Together, we go further. Together, we're life changing.ContactTo submit your application, please upload your CV and motivational letter online (click on Apply and follow the instructions). Deadline11th March 2024.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or ownerDESCRIPTIONGlobal Solutions and Risk Compliance (GSRC) is looking for a Senior Product Manager for driving the strategic vision for improvements in the listing ecosystem and manage its integrations with the ORC (Operational Risk Compliance) tech stack. You will work with the team to craft a plan to help ORC (Operational Risk Compliance) improve the data quality/completeness of its inflows and deliver on an end-to-end roadmap. The solutions you create will empower your customers to efficiently manage compliance for vendors/sellers. You will have an impact on ORC operations/tech teams and also teams that can extend across Amazon compliance and tech ecosystem. The successful candidate must have proven experience driving strategic vision, presenting to executive leadership, influencing direction across a broad suite of products, while staying connected to the details and prioritizing the most impactful work. This role will work across tech partners across multiple VP organizations.Key job responsibilities• As a Senior Product Manager in GSRC, you will work with Tech Partners, Stakeholders, Product Managers, BIEs, and TPMs to develop the product strategy and deliver business requirements that will define the teams' vision and strategy. • Work with all ORC verticals to build a deep knowledge of program specific compliance needs and corresponding business requirements• Collaborate with Operations, Program to understand the problems/challenges they face, and in parallel work with the Technology teams to understand their services, technologies and systems.• Work with the team to define vision based on various needs and deliver a PRFAQ/strategy/3year vision document to solve the needs.• You will jointly create and manage the overall roadmap to ensure data quality required for accurate compliance classifications.• You'll help define high level product development schedule from design through to release, own the product life-cycle, and perform deep analysis on user facing experiences. • This role is inherently cross-functional - you will work closely with ORC operations teams, ORC tech teams, tech teams across ASCS, listing teams, selling partner experience teams, retail/business teams, Global mile etc. in an agile environment.• Other key responsibilities include providing project progress to stakeholders, and pushing for appropriate levels of quality to maintain the overall integrity of the project.About the teamThe Operations Risk Compliance (ORC) organization keeps our customers and partners safe, protect associates, and ensure legal and regulatory compliance for Amazon. Global Solutions and Risk Compliance (GSRC) is the operational arm of the organization. GSRC partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.We are open to hiring candidates to work out of one of the following locations: BangaloreWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Master's degree or equivalent- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Knowledge of key customer experience metrics and methodology (e.g., NPS)Salary: . Date posted: 04/18/2024 10:00 AM

BASIC QUALIFICATIONS- 8+ years of engineering experience- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsDESCRIPTIONPrime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO, and live events like Thursday Night Football. Our architecture operates at Amazon-scale and raises the bar for playback reliability, video start time, and image quality. Prime Video runs on thousands of device types in over 200 territories worldwide.The Prime Video team serves as the voice of our international customers, advocates on behalf of those customers, and delivers capabilities that allow us to acquire, engage, and retain more of them. Our mission is to ensure every internet-connected customer in the world can enjoy Prime Video. We accomplish this by continuously increasing the number of global customers for Prime and Channel Subscriptions as well as Transactional Video On Demand (TVOD) OfferingOur architecture serves billions of requests per day, with obsessively high reliability and low operational overhead. We leverage Amazon Web Services (AWS) technologies including EC2, S3, DynamoDB, Lambda, Kinesis, IoT, and CloudFront.As a Manager, Software Development on the Prime Video Payments team, you will oversee the design and implementation of significant technical projects by both achieving results through SDE's and QAE's. You will help influence the team's technical and business strategy by making insightful contributions to priorities and approach, set the standard for engineering excellence, take the lead in identifying and solving ambiguous technical problems, architecture deficiencies, or areas where your team's software bottlenecks the innovation of other teams and collaborate and influence other teams throughout the greater Prime Video organization. To achieve results through others, you will demonstrate technical influence over the different individual teams, either via a collaborative software effort or by increasing their productivity and effectiveness by driving software engineering best practices. You'll also lead design reviews for the org, actively participate in design reviews across Prime Video, provide insightful code reviews and actively mentor other engineers.Key Responsibilities:• Manage 1-2 teams of high caliber Software Engineers working on building, scaling world class, distributed systems• Recruit, hire, mentor, and coach SDEs and QAEs at different levels of experience• Manage and execute against project plans and delivery commitments within an Agile environment• Contribute to and lead design, architecture, process and development discussions• Own all operational metrics and support for your teams' software• Drive improvements in software engineering practices across engineering teamsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 04/18/2024 09:16 AM

About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Position Title: Manager : HRIS Job SummaryThe HR Information Systems (HRIS) manager oversees the global Human Capital Management (HCM) system, primarily SuccessFactors. Reporting directly to the Director of HR Technology and PMO. It includes driving the evolution of the Human Resources function by developing, enhancing, and managing the HCM system. This position entails leading the HRIS administration team while collaborating with stakeholders, including global HR, payroll/finance, IT functions, and third:party vendors.Key Job Responsibilities:Release Management: Lead the HCM system release processes by aligning and prioritizing HRIS initiatives, defining change request intake processes, and determining release scope.:System Testing Strategy: Define and manage a comprehensive system testing strategy, including managing multiple test environments and maintaining a library of test scripts for all modules.:Integrations : :Change Management: Develop strategies for change management and communication to facilitate long:term system adoption.:Business Partnership: Establish partnerships with business owners to provide consultation on process improvements, releases, innovative solutions, and validation processes.:Data Integrity: Define global data integrity processes and audits, ensuring adherence to global data standards and collaborating with regional HR to improve data integrity in compliance with data privacy laws.:Permissions and Security Management: Implement and oversee permissions and security protocols within the HCM system, ensuring access controls and data protection measures are in place. :Integration Strategy: Develop and execute strategies for integrating the HCM system with other organizational systems, such as finance, IT, and third:party applications.:Team Leadership: Provide leadership and coaching to the HRIS administration team, managing workload assignments and fostering professional development.:Training: Oversee user training on system operations, including preparation of user manuals and delivery of training sessions.:Project Management: Lead projects ensuring integration with all relevant functions.:Process Improvement: Identify opportunities for process improvement and implement project management best practices.:Vendor Relationship Management: Manage relationships with third:party vendors providing HCM system services, ensuring adherence to service level agreements (SLAs), resolving issues promptly, and optimizing vendor performance.Preferred Areas of Education and Certifications: :Fulltime Bachelor's Degree :Minimum of seven (7) years of relevant experience, with at least 1:2 years in a supervisory capacity.:Five (5) years of hands:on experience in the SAP SuccessFactors domain, encompassing full:cycle implementation of SuccessFactors modules, from requirements gathering through testing, documentation, and final solution rollout.:Proficiency at an expert level with SAP SuccessFactors modules, particularly Employee Central, Recruiting, Performance Management, Goal Management, Compensation, or Onboarding.:Extensive experience in implementing and/or upgrading Human Capital Management (HCM) systems and ADP systems.:Comprehensive knowledge