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Sr. Technical Program Manager, Amazon Pay India | Credit & Lending
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definitionDESCRIPTIONDo you want to be the tech leader responsible for building a brand new lending product for Amazon India? Do you want to enable hundreds of millions of Amazon India customers to shop on Amazon using next generation credit products? Do you want to be a part of the team that will enable you to deliver products handling highly sensitive customer data, at high traffic and minimum latency while handling cross-region calls if required? All the while making sure that our systems detects and prevents Fraudulent & Abusive transactions thus keeping our systems safe.This role provides opportunity to Technically lead (as a TPM) team of high achievers, interact with top leaders of partner banks and NBFCs and build/scale existing credit and Fraud & Abuse Prevention systems. What are we looking for: You have experience in delivering high throughput and scalable applications. You gain the respect of your stakeholders including software engineers, QA engineers and product managers. Our ideal candidate prioritizes well, communicates clearly and compellingly, understands how to drive a high level of focus and excellence with a strong team and has a demonstrable track record of delivering new features or products.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/02/2024 10:26 AM
Tech Business Developer III , IT Services
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- 5+ years of developing, negotiating and executing business agreements experience- 5+ Years working with transport, IP and telephony technologies with deep understanding and the ability to demonstrate significant acumen and technical knowledge specific to telecommunications for the following products (Fiber, MPLS, EPL, EVPL, DIA).- 5+ Years providing consultative services to customers including needs assessment, solution design, and implementation. Strong verbal and written communications skills and the ability to effectively work with diverse customers and audiences, across multiple disciplines.- Willing to travel up to 30%.DESCRIPTIONThe Communications Technology Services organization seeks a highly motivated Senior Technical Business Developer (BD) to support various Amazon business units in their telecommunication infrastructure connectivity needs, focusing on APAC-based customers. Operating as part of the Strategic IP Services (SIPS) Team, responsibilities include designing and optimizing IP-based network connectivity with operational excellence at the forefront, negotiating service contracts that cost structure deals to grow the top and bottom line, and managing vendor relationships. The ideal candidate will have both business and technical telecommunications expertise, able to interact at executive (CXO/VP) levels, as well as Data Center and Network Engineering technical teams. Due to the dynamic nature of business, the successful candidate will be flexible and responsive to an ever-changing environment. Further, the candidate should excel in strategic thinking, negotiation, and communication with demonstrated ability to negotiate multimillion-dollar regional infrastructure contracts, from both a business and technical perspective.Key job responsibilities• Serve as a key member of the SIPS team in helping to drive overall network optimization and cost reduction for our internal customers.• Design connectivity solutions (Dedicated Internet Access, Ethernet Private Line, Wave, Dark Fiber) and negotiate key service contracts with new and existing vendors across the globe.• Perform financial analysis on business deals.• Direct fiber diversity and network topology planning for our stakeholders' networks.• Facilitate initiatives and work closely with teams across Amazon, including, network deployment, global expansion, services product management, data center operations, supply chain, procurement, and capacity management.• Work with peers to ensure that their acquisitions contemplate current and future business needs.• Anticipate bottlenecks, manage risk and escalations, identify defects, and balance the business needs versus technical constraints.A day in the life• Intake Network Infrastructure program requirements from our customers and work collaboratively with internal teams to plan, design, and execute solutions to hit our operational targets for Programs. • Partner closely with ISP to drive cost optimization. • Track and report updates on key program initiatives.• Operate strategically and forward thinking to anticipate customer needs and translate their use cases to define innovative ways to scale as we grow. • Collaborate across teams, organizations, and time zones with a customer centric approach in a fast-paced environment to meet the demands of the business.About the teamCommunications and Technology Services (CTS) is an organization defined by two core teams, Strategic IP Services (SIPS) and Cabling Infrastructure Technology (CIT), our mission is to transform telecommunications and cabling infrastructure services for IT Services (ITS) by relentlessly pursuing excellence in every aspect of our business. We seek to create an environment where Amazonians thrive on our support. We envision not just a service provider to our customers, but a strategic partner in our customers' success stories, driving value, reducing complexities, and setting new benchmarks in customer experience and satisfaction. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreements- Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent- Understanding of optical and DWDM systems.- Ability to prioritize multiple competing demands to deliver for the customers in a specific time window.- Ability to create complex financial models to understand business impacts of various network solutions is required.- Ability to anticipate customer requirements and build strategic plans that are operationally viable.- Experience working in an IP network planning or implementation role at an ISP, telecoms operator, or CDN.- Background in high availability backbone design and architecture.- Understanding of POP and MPLS traffic engineering and use of network capacity modeling toolsSalary: . Date posted: 04/04/2024 10:21 PM
Sr. Advisor, Tag Management, AdTech Operations
Dell, Bangalore, Any
Sr. Advisor, Tag Management, AdTech Operations Job descriptionAt Dell Technologies, our AdTech Operations teams are at the heart of our strategic endeavors, blending creativity with analytics to capture human attention and drive progress through our innovative products. As we evolve our strategies to stand out in a competitive global market, the Senior Tag Management Specialist role becomes increasingly critical. This position is designed to continue our efforts in tag management and digital advertising operations and expand our capabilities in ad operations, streamlining our digital advertising operations in-house to ensure precise and efficient ad trafficking.Join our Advertising Technology Operations team in Bangalore and contribute to shaping the future of digital marketing at Dell.What you'll achieveAs a Senior Tag Management Specialist, you will be instrumental in managing and optimizing Dell Technologies' digital advertising operations. Your role will encompass the technical implementation, management, and optimization of marketing tags and ad operations across Dell's digital properties. You will act as a business lead, offering support for tag and JavaScript issues, and play a pivotal role in the implementation of tags for new and existing publishers and partners. Your efforts will ensure the accuracy of our digital marketing efforts, troubleshoot discrepancies, and collaborate on product improvements with Tag Management System Vendors.You WillOversee the setup, trafficking, and continuous improvement of digital advertising campaigns across diverse platforms. Utilize platforms like Google Campaign Manager for effective campaign execution, monitoring, and data-driven optimization to align with our media strategy.Implement and manage strategies for digital experiences using tools such as Google Tag Manager and Ensighten Tag Manager. As a digital operations expert at Dell Technologies, you'll lead technical implementation, analytics, and troubleshooting, ensuring accurate reporting and issue resolution.Coordinate the integration of new suppliers and partners, offering technical support for tag-related issues and facilitating seamless integration across digital platforms.Develop and implement a streamlined ad operations workflow, from the initial onboarding of clients to the launch of campaigns, to boost operational efficiency and campaign performance.Serve as the primary point of contact for internal engineering/IT teams, platform representatives, and external partners, fostering cross-functional collaboration to ensure the smooth execution of digital campaigns.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements College Degree from 4-year college or university required (Business, Marketing preferred)At least 8+ years of work experience with a minimum of 4+ years in digital marketing and ad operations.Strong understanding of ad server platforms (e.g., Google Campaign Manager, DoubleClick).Proficiency in tag management solutions (e.g., Google Tag Manager, Ensighten Tag Manager).Familiarity with floodlights, pixel and JavaScript site tagging and cookie placement processes required.Knowledge of HTML, CSS, and JavaScript for troubleshooting tagging issues.Desirable Requirements Passionate about working in an extremely fast-paced, demanding, and fluid startup environment.Background in AdTech or media agency is an advantage.Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243255Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/11/2024 02:10 AM
Software Development Manager, Amazon Pay India | Credit & Lending
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of engineering experience- 3+ years of engineering team management experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsDESCRIPTIONDo you want to be the tech leader responsible for building a brand new lending product for Amazon India? Do you want to enable hundreds of millions of Amazon customers to shop on Amazon using next generation credit products? Do you want to be a part of the team that will enable you to deliver products handling highly sensitive customer data, at high traffic and minimum latency while handling cross-region calls if required? Do you want to be a part of the team that will enable you to learn latest technologies and skills relevant in the software development industry? This role provides opportunity to lead a tech team of high achievers, interact with top leaders of partner banks and NBFCs and build at scale a brand new lending product for Amazon India from scratch. Amazon is investing heavily in its payments business and technology. you get to be part of cash to digital revolution Amazon is driving across India. You get a chance to build innovative products and platforms to offer customers easy, secure, fast and awesome customer experience when it comes to making payments across retail and digital, desktop and mobile, on and off Amazon channels. You get to solve complex problems that require building of scalable systems and platforms that handle millions of transactions.What are we looking for: You are innovative, resourceful, flexible and self-directed. You have experience in building high throughput and scalable applications. You gain the respect of software engineers, software test engineers and product managers quickly and you're able to excite customers, internal stakeholders and your team about vision of product and roadmap. You also like to roll up your sleeves and get hands on when necessary. Our ideal candidate prioritizes well, communicates clearly and compellingly, understands how to drive a high level of focus and excellence with a strong team and has a demonstrable track record of success building teams and delivering new features or products.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 04/06/2024 09:31 AM
Ad Ops Services Associate, Amazon
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Ideal candidate may have 1-4 years of work experience in advertising domain.- A bachelor's degree or higher is required.- Candidate to have excellent communication skills.- Knowledge of basic excel skills.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.DESCRIPTIONJob summary:Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible to perform accurate media plan creation/reviews and to handle reporting process within the tool.Job Description: In this role, the individual works under close supervision on completing the productivity and accuracy targets. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge.Roles and Responsibilities: This includes, but is not limited to: • Gain a thorough understanding of the business and operational area. Process allocated work to meet and exceed daily productivity targets • Maintain the highest standards around campaign QA, media plan creation/reviews • QA campaigns that are trafficked to Amazon's stable of properties: Amazon, Twitch, etc. • Provide support and coverage to other advertising teams • Provide account team with screenshots confirming creative went live • Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows • Provide, verify 3rd party reporting • Uphold user experience by confirming ad units when they go live Knowledge & Skills/ Business Acumen • Outstanding organizational, prioritization, attention to detail and multi-tasking skills • Comfortable in fast-paced, multi-tasked, high-energy environment • Show excellent oral and written communication skills with the ability to face external and internal customers in a professional and mature manner.Key job responsibilities• Maintain the highest standards around campaign fulfilment• Execute campaigns by trafficking ads to Amazon's stable of properties: Amazon, Twitch.tv etc.• Build campaign, line items, creative in an ad server with reference to the requirement.• Communicating the status of campaign creation to key global partners and also providing twitch team with screenshots confirming creative went live• Complete ad server and campaign audits using checklists to ensure accuracy and completeness of the campaign, including go live workflows• The ability to proactively troubleshoot, solve problem quickly and escalate as needed• Create weekly/monthly campaign reports• Take on ad-hoc projects to improve processes and maintain ad serving capabilities.• Responsible for SLAs (Service Level Agreements), quality, customer experience and productivity of assigned team• Partnering with key stakeholders to define, identify and influence the development of new initiatives• Creating best practices by putting forth improvement ideas• Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation• Look at ways to automate the processWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Demonstrated problem solving and analytical skills.- Proven ability to work productively and efficiently in an independent setting.- Proven ability to clearly communicate with managers and associates at all levels.- Global perspective and understanding of business objectives.- Attention to detail and work with the highest level of accuracy.- Willing to work in a diverse atmosphere and contribute to an inclusive culture.- Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3 months') Weekly Off: RotationalSalary: . Date posted: 04/18/2024 09:08 AM
Scaled Ops Associate - Live Sports, Amazon Advertising, Amazon
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 2 or more years of Advertising or similar experience in a related field.- General understanding of online advertising processes and Live TV Ad Scheduling.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.- Strong communication skills (verbal and written).- Ability to troubleshoot technical issues.- Problem-solving and organization skills.- Flexibility to manage late changes and react to schedule amendments- Strong research skills.- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers and front-line/specialty associatesDESCRIPTIONJob summaryIf you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Associate is an amazing opportunity for a role that lies at the intersection of your interests.With broadcast agreements around the world including the NFL's Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.The ideal candidate would have experience in booking and trafficking campaigns, creative management, order activation and other adjustments needed for successful campaign launches. The Live Sports Scaled Ops Associate will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules. Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.Key job responsibilities• Maintain the highest standards around campaign fulfillment.• Manage platform success ensuring campaigns are within SLA and accurate• Execute campaigns by booking, trafficking and working with creatives.• Communicate the status of campaign to key global partners and also adjust campaigns as needed.• Proactively troubleshoot, solve problems and escalate as needed.• Create weekly/monthly campaign reports.• Take on ad-hoc projects to improve processes and maintain ad serving capabilities.• Partnering with key stakeholders to define, identify and influence the development of new initiatives.• Creating best practices by putting forth improvement ideas.• Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Understanding of the end to end broadcast chain- Familiarity with third party ad serving tags- Previous experience in process documentation and improvement.Salary: . Date posted: 04/18/2024 09:08 AM
Scaled Ops Specialist - Live Sports, Amazon Advertising, Amazon
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 1+ years of program or project management experience- Experience using data to influence business decisions- 2 or more years of Advertising or similar experience in a related field.- General understanding of online advertising processes and Live TV Ad Scheduling.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.- Strong communication skills (verbal and written).- Ability to troubleshoot technical issues.- Problem-solving and organization skills.- Flexibility to manage late changes and react to schedule amendments- Strong research skills.- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers and front-line/specialty associates.DESCRIPTIONJob summaryIf you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Specialist is an amazing opportunity for a role that lies at the intersection of your interests.With broadcast agreements around the world including the NFL's Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.The ideal candidate would have experience in booking and trafficking campaigns, creative management, order activation and other adjustments needed for successful campaign launches.The Live Sports Scaled Ops Specialist will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules.Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.Key job responsibilities• Maintain the highest standards around campaign fulfillment, manage platform success ensuring campaigns are within SLA and accurate and execute campaigns by booking, trafficking and working with creatives.• Responsible for productivity, quality, and coverages metrics goals, executes important tasks/activities independently and Identifies day-to-day operational problems and suggests tactical solutions to leadership team.• Analyzes data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.• Owns and prioritizes work allocation based on business needs with a daily/monthly frequency, plans capacity and commits to volume by managing resources, queue, shift management, cross training, and leave management.• Reports fluctuations in key metrics and communicates to key stakeholders with a plan of action. • Drives continuous improvement, contributes to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area, and owns specific action or change. • Identifies gaps, drives improvement / optimization initiatives that work towards a metric improvement of processes/functions at site level, and demonstrates the ability to dive deep into a problem. Performs 'root cause analysis,' and identifies constraints. • Mentors/coach associate's and contributes to their growth. Trains new hires, understands performance/leadership bar, applies it to team- building activities.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Understanding of the end to end broadcast chain.- Familiarity with third party ad serving tags.- Previous experience in process documentation and improvement.Salary: . Date posted: 04/20/2024 08:57 AM