Optimization Manager Salary in Bangalore - PayScale

BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experienceDESCRIPTIONDo you have the passion to analyze data to uncover patterns, build financial models, and impact the business materially through what you observe? Do you want to make an impact in Amazon's multi-billion-dollar business? Then this is the opportunity for you!We are looking for a Finance Manager for world wide Retail Business Services team, to enhance business efficiency via controllership, operational planning and reporting, develop models to understand return on investment and drive new ways to measure and simulate the performance of our current business.Key responsibilities:• Maintain and improve existing finance processes to ensure data integrity• Effective controllership via efficient reporting, planning and insightful analysis• Stakeholder management and Business partnering to influence leaders across the globe• Ability to strategize for cost optimization and build Return on Investment models • Balancing multiple priorities without compromising on timelines or quality of workTop Skills:• Financial acumen to lead forecasting, budgeting, and variance analysis, ensuring a robust understanding of key business drivers.• Ability to build and manage financial models in Excel/Cognos/Sql.• Simplify and improve inefficient or unnecessarily complex processes. Sound finance and business judgment, analytical & data modelling skills and ability to influence others.• Excellent written and verbal communication skills to convey key insights from complex analysis to both internal and external partners• Ability to learn and adapt in a dynamic environmentWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsSalary: . Date posted: 03/29/2024 10:04 PM

We are looking for a " Adobe Experience Manager "for one of our esteemed Clients for Bangalore, India Location.RESPONSIBILITIES:Define a content model for content/assets that can accommodate future requirements.Defines the necessary templates and components based on business requirements.Identify when to use out:of:the:box components versus custom components.Create specifications for custom components.Identify when to use OSGi bundles/services and tag libraries.Identify when a proof of concept (POC) is needed.Explain common security models and concepts (for example: LDAP, SSO).Determines which storage type to use based upon non:functional business requirements.Explain and can apply common performance optimization concepts to customer requirements (for example: caching/CDN, user:generated content)Leads the design of workflow models for business processesDefines analytics tagging architecture for customer websites.Creates a security concept for an AEM installation (Users, groups, ACLs, Dispatcher rules, OS:based security)Develops migration strategies from legacy systems to AEM.Explain localization concepts that could impact content structure, templates and components (i18n), and 3rd:party translations.Demonstrate knowledge of User Interface (UI) frameworks.Set up a sufficient testing infrastructure (this includes staging environments, coordination of tests, clarification of which automated and/or manual tests are mandatory) You should also be familiar with Linux and other Unix systems, Windows Server, networks and network topologies, Web servers (e.g., IIS, Apache), and build environments and Continuous Integration Servers.REQUIREMENT:At least 5 years' experience coding with Java/J2EE.2:4 years of experience with AEM.2:4 years' experience with OSGI framework (Bundles/Services, tag libraries).Minimum 5 years of experience with WCM (Multiple CMS').Has been an architect or co:architect on multiple AEM:based solutions or projects.Has experience with industry standard methodologies such as Agile Scrum and Waterfall.Has experience with back:end integration and front:end integration.Has experience utilizing taxonomies within AEM applications.Has experience working with different persistence architectures (Architectures include: Binary storages, content storages, relational databases, index technologies, and cloud installation)Can architect an entire AEM infrastructure/environment.Can architect an AEM:based solution.Can complete As Is/Discovery analysis of client architecture.Must be comfortable creating documents, presenting to customers.Is capable of abstracting functional requirements based on customer vision.Is capable of writing coherent functional specifications.Is capable of identifying colliding requirements and is able to moderate resolution of a functional conflict.

We are looking for a " Product Development Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:The below Key Performance Areas include but are not limited to:Responsible for defining, assigning and controlling work tasks within their own area of accountability. This could be multi:site or an area of a department of a support function.Takes ownership for achieving results through effective management of their teams and collaboration with others.Has shared responsibility for planning and monitoring /managing performance indicators.Assesses options and selects solutions on a day to day basis within own results area:advises others.Recommends new ways of working and encourages continuous improvement.Expertise in design and development of Ecommerce Web Applications using PHP, XML, and open source platforms like Magento, Magento 2.0 Preffered.Exposure in Mobility space : android , iOS application development.Experienced working in Agile/Scrum/KANBAN Environment.Good understanding of OOPs concepts in PHP, Object Oriented Design (OOAD), Design Patterns, MVC.Extensive experience in using MySql with PHP and database concepts.Experience of end:to:end implementation of projects.Should have experience in all aspects of Website Development Life Cycle and Production troubleshooting.Define and prioritize the product development roadmap together with the management.Conceptualize and prototype new ideas and features for the website and iOS/Android apps.Ensure adherence to defined development life cycle, good software design practices, and Architecture strategy and intent.Deliver eCommerce and mobile platform and architecture recommendations based on project requirements and industry best practices.Solutions to software architecture, design, development and QA best practice.Requirement:Expert understanding of eCommerce and mobile solutions.Experience in Understanding of custom Plugins and their implementation.Extensive experience and hands:on knowledge of underlying technologies of UI and Cloud.Understanding of SEO, Analytical tools .Knowledge of Magento and open source mobile development SDK is desirable.Experience:Minimum 9 years' solid software development experience including managing multiple product development streams QualificationsBachelors or Masters engineering degree.Extensive experience in PHP programming and web application development using open source technologies, XML, SOAP, SQL, HTML, CSS, Java Script, JQuery, AJAX, Rest.Extensive experience in data modeling, design and architecture of software solutions.Extensive experience in agile development and preferably Scrum Master certified.Experience in configuring and working with Apache, NGINX application servers.Experience in developing application frameworks and integrating with open source solutions.Skills:Demonstrated Management in design and development of scalable, highly available, distributed applications using PHP.Hands:on design and programming experience on Languages and APIs :PHP, XML, SOAP, SQL, HTML, CSS, Java.Script, JQuery, AJAX, RestOperating Systems : Windows XP/7 , LinuxWeb Servers : Apache 2.2, NginxDevelopment Tools : Easy Ecilipse for PHP, Edit Plus, Notepad++, PsPad Editor, NetBeansSource Control Tools : SVN, Tracking Tools : JIRAFrameworks and Opensource : Magento, Zend, OsCommerce, CakePhpDatabase : MySQL, Oracle, SQLDemonstrated experience with application performance optimization and driving performance efficiencies.Extensive experience in Code version control systems and continuous integration systems/continuous delivery tools: Jenkins,Vagrant etc.

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking Operation Manager for its Fulfilment Center team. In this role you will working closely with sort centers (SCs), last mile (LMs), logistic partners and other stakeholders for smooth management of FC operations of BLX1. The L4 leader will be the POC to manage dedicate department of BLX1, and handle all escalations and metrics related to same. The person will also drive deployment of solutions for productivity and cost optimization of BLX1 along with other tech deployments to streamline FC operations. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects.Key job responsibilitiesEssential Functions- FC day to day operations management- Space, productivity and cost optimization for FC operations- Development of TL, BB PA and GB PA- People and stakeholder management- Focus of safe and high quality operations- Prepare bridge for WBR- Weekly manpower planning- Weekly Truck planning- Cap validation per lane and weekly capacity management- Reduce FC damage and losses- Drive AMXL FC related programsA day in the lifeEssential Functions- FC day to day operations management- Development of TL, BB PA and GB PA- People management- Focus of safe and high quality operationsAbout the teamBLX1 is the only own FC in AMXL network. Thus holding the key responsibility to drive creative programs to continue to optimize FC operations, which can subsequently be implemented in 3P network. In BLX1, there is a very strong focus on safe operations with high quality deliverable. We need people to look at things holistically at business level and chase aggressive timelines to deliver at high barWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSalary: . Date posted: 04/04/2024 10:19 PM

BASIC QUALIFICATIONS•Graduate with at least 12+ years' work experience•Ability to influence and partner across different levels of the organization to achieve results•Business and HR acumen, including problem solving skills, critical thinking, and self-initiative•Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness•Written, verbal communication, interpersonal skills; high quality document and report preparation•Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network•Experience working in an entrepreneurial environment requiring multi-tasking abilities•Proven ability to prioritize tasks and to organize workload to ensure that short timelines are met while having frequent interruptions•Proven ability to deliver results through team members - experience of end-to-end employee lifecycle management.•Presentation skills and knowledge of employment lawsDESCRIPTIONThe Sr. Manager HRP will manage HR Partners supporting a diverse client group of non-tech and tech teams across AIS, and operate as per the defined RACI and operating model. The role works in partnership with HRBP leaders across India in driving enhanced employee experience and efficient processes which makes the PXT org a highly leveraged, value adding organization.Key job responsibilities•Set up the right metrics, goals and inspection mechanisms for the team to ensure customer delivery and efficiencies of scale are balanced and intact•Review metrics assigned via HRSC tool and ensure improvement as needed towards SLAs, Customer Experience and HR Processes•Deep dive into different categories of queries to look at opportunities for standardization and optimization and to drive process improvements at scale through HR Partners•Drive efficiencies and drive continuous improvements in various processes like query resolution, engagement with employees, and data reporting needs•Drive synergies through coordinating with line HR leaders and COE teams•Set up the right operating rhythms and share insights across common areas and business specific areas•Set goals for individuals to achieve department or function level goals•Provide regular coaching and feedback to direct reports to help grow individual functional skills and leadership capability, with support from senior managersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS•Post Graduate qualification in Human Resources•Experience in dealing with contingent workforce•Ability to analyze organization and individual needs and create the most cost-effective package to meet them•Exposure to multi-state and international employment law•Ability to influence and drive initiatives with Global HR partnersSalary: . Date posted: 04/08/2024 09:49 PM

Department : Finance GBSAre you an experienced leader in global operations and service delivery? Do you thrive in managing stakeholder relationships and driving compliance? We are looking for a Global Operations Manager to join our team at Novo Nordisk. If you are ready for a new challenge and want to make a difference, read on and apply today for a life:changing career.The PositionAs a Senior Manager at Novo Nordisk, you will be responsible for:stylemargin:bottom:2.0px;margin:top:2.0px::Managing global operations and ensuring seamless service delivery.:Acting as the Global Process Owner (GPO) for Concur Expense.:Building and maintaining strong stakeholder relationships.:Ensuring compliance with relevant regulations and company policies.:Developing and managing a high:performing team.QualificationsTo be successful in this role, we are looking for someone with the following qualifications:stylemargin:bottom:2.0px;margin:top:2.0px::A master's degree in business or finance.:Excellent academic track record and grades.:Minimum of 12+ years of relevant work experience, preferably within Finance offshoring centers.:Minimum of 4+ years as a Manager for any Finance process in an offshoring center:Strong accounting and analytical skills.:Project management skills, including change management.:Proven people and performance management skills.:Experience working with global stakeholders is preferred.:Ability to operate on a strategic, tactical, and operational level.:Experience with service culture and delivery, process standardization, and optimization.:Experience working in an international company.:LEAN/Six Sigma experience.:Knowledge of SAP is a must.About the DepartmentThe Global P2P GBS is the offshoring unit of Global P2P and part of Finance GBS Bangalore. The Digital team in P2P GBS is responsible for managing end:user support for our Global P2P systems and other BI activities. With a focus on efficiency and innovation, our team works collaboratively to support the organization's financial processes and ensure seamless operations.Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100:year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us Together, we go further. Together, we're life changing.ContactTo submit your application, please upload your CV and motivational letter online (click on Apply and follow the instructions). Deadline11th March 2024.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

BASIC QUALIFICATIONSBachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field 7+ years managing technical teams 14+ Yrs of overall ExperienceDESCRIPTIONAmazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services India Pvt Ltd. (AWS India) is carrying on that tradition in India by leading in Amazon's cloud product line technology called as Amazon Web Services ('AWS').AWS India technical consulting team (Enterprise Support team) is a technology consulting and support team directly working with the biggest start-ups and enterprises in India on their AWS cloud and technology journey. We are the trusted advisor to our customers advising them on operations, architecture and cost optimization as well as working with them on big events and major issues. The team creates history every year as we help our customers scale to ever-bigger numbers and enable some of the biggest events/operations in India and in many cases the world's records.Key job responsibilitiesAWS India technical consulting team is seeking an Enterprise Support Manager (ESM) to lead the awesome group of Technical Consultants (Technical Account Managers) that we have. The ESM is responsible for customer success as well as hiring, developing and managing a team of the most talented technical account managers in India.1.) As Enterprise Support Manager, you will lead a team of Technical Account Managers for managing Enterprise support customers. 2.) Our customers are pushing the edge of technology and business for India. As an ESM you will have direct influence on this and need to ensure customers have the right resource for all their technical needs.3.) As an ESM you will get a chance to work with the most awesome technical and business development people who are passionate about technology. Together, you will help craft strategies, processes and tactics to achieve great customer outcomes as well as expanding the footprint of the Enterprise Support offering.4.) As an ESM you will collaborate with customer Director and C-level executives to translate business objectives into actionable technical strategies. Focus will be on understanding business goals and developing technical solutions that enable those goals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS • Experience scaling an organization through rapid growth or expansion • Previous experience in technical account management, business relationship management or consulting • An adaptable communication style that can fit diverse audiences (with varying technical backgrounds) • Proficient in communicating complex ideas, either with the written word or in presentations • Record of driving projects to improve support-related processes and the technical support experience • Experience with AWS service offeringsSalary: . Date posted: 04/16/2024 10:15 PM

BASIC QUALIFICATIONS• Min 2 years of experience working on identity verification/ fraud detection processes • Prior experience in manufacturing, transportation, customer service, and/or distribution environments• Min 5 years of overall experience out of which over 3 years of experience in leading an operational organization in a global environment, responsible for an overall team of 15+ employees• Bachelor's Degree from an accredited university or equivalent• Should be flexible to adapt to a 24 x 7 operating environment• Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems) • Well-versed with written and verbal communication skills both remotely and face to face• Evidence of success in operational management, operational enhancement and operational change• Coaching and leadership skills including evidence of successful succession planning models.• 3 years+ people and performance management experienceDESCRIPTIONAs a Risk Manager of the Driver Identity Verification team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on drivers with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience.You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements.Key job responsibilities• Manage a team of investigators• Provide data analysis & conduct investigations (as needed)• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends• Identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations• Understand the business impact of the trends and make decisions that make sense based on available data• Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed• Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum• The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business• Achieve operational excellence and drive process improvements• Develop employees and their skill sets to expand the team capabilities • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality• Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment• The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience.Person should be willing to work in rotational shiftsAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in Lean and Six Sigma- Data management & data quality control experience with experience pulling and analyzing large sets of data- Knowledge using data to drive root cause elimination and process improvement- Knowledge in data and experience spotting the trends and fixing gaps- Experience in building Quick Site dashboardSalary: . Date posted: 04/18/2024 10:18 PM

BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- 8 or more years of experience leading an operational organization in a global environment, responsible for an overall team of 50+ employees- Should be manager's manager- Well-versed with written and verbal communication skills both remotely and face to face- Evidence of success in operational management, operational enhancement and operational change- Experience of managing and developing two levels of management along with their direct reports.- Coaching and leadership skills including evidence of successful succession planning models.- 6 years+ people and performance management experience- A proven track record of implementing, delivering large projects and communicating effectivelyDESCRIPTIONAs the Risk Manager of the Relay Account Investigation team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on accounts with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements. You will be working in a fast-paced environment where every day brings unique new challenges and new opportunities. As new use cases emerge, you must quickly adjust, onboard and train employees to take on new processes. You must ensure that SOPs, work processes and trainings meet standards and then ensure a successful ramp and execution. As SOP's/ Policies evolve, due to addition of new stores and changing regulations, and new enforcements are added, you will be required to deploy innovative mechanisms to accommodate new complexities, risks and makes adjustments in the operating environment for consistent delivery. You should have excellent business and communication skills and be able to work with senior management globally, site peers and worldwide business stakeholders. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with machine learning, product, technology, and program teams to define and build innovative and delightful experiences for drivers and customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. You will be required to build a strong culture within the teams driving towards excellence in execution (Deliver Results) and Employee Success/Employee Experience. You must demonstrate the ability to hire and develop strong leaders, have a genuine passion for people, and coaches them to deliver exceptional levels of performance. You must demonstrate the commitment to DEI through building a culture of inclusivity, ensuring equity in our people processes and hire a diverse team of employees. Key job responsibilities• Manage a team of risk managers and investigators • The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business • Achieve operational excellence and drive process improvements • Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership, as well as serving as an outstanding role model • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders including succession planning. Act as proponent for DEI • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality • Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment • The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience • Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations and program managementAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand-new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Proven experience across the domain of Risk Management, Fraud Management & Operations.- Proven track record of driving change and innovation.- Proven ability to understand and manage complex systems.- Strong ability to source and analyze data to drive business strategies and decisions.- Should be highly data driven.Salary: . Date posted: 04/20/2024 09:01 AM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon strives to be the world's most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the data that drives CX very seriously. That's where you can help. Our vision is to "enable our Customers shop the right compatible products, every single time". We delight customers when we understand their compatibility needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a PM for compatibility, you will work with cross functional internal and external teams to solve the customer problem globally. You will get opportunity to improve compatibility display across Amazon catalog worldwide by driving compatibility data generation and its solution optimization, build compatibility customer insights and needs, and expanding compatibility program globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions and front-edge LLM applications. You will coordinate with multiple stakeholders (product, program, tech, category, operation etc.) to improve customer experience and efficiency, leveraging tech products and operation workforce. You will partner with stakeholders across different organizations to identify compatibility experience gaps, surface findings, and influence the changes needed to fix them long-term. Key job responsibilitiesKey job responsibilities • Ownership of compatibility data service product domain (attributes, logic, product type, catalog) identify attributes, and work out data requirement • Responsible for end-to-end compatibility data generation and quality• Build and optimize processes. Accumulate learnings, develop and drive solutions. • Identify, assess, track and mitigate issues and customer risks at multiple levels • Build relationships with stakeholders to influence product improvements that ensure the best customer experience • Communicate to senior leaders and stakeholder, including write-ups on the learnings, status of the program, escalations Candidates should have experience working with tech and product managers / teams and be familiar with their scoping / prioritization process. Strong ownership and insist on highest standards are critical, as working and owning a data program and deliver data as a service and product is a key aspect of this role. An ideal candidate enjoy problem solving at all aspects, someone with strong mentality to drive solution. Candidates should demonstrate strong customer and shopper focus and discipline on setting, communicating and achieving dates upwards and laterally. A day in the lifeBasic qualifications• 5+ years of experience in program, project or product management• Experience defining process or product requirements and using data and metrics to determine improvements• 5+ years of experience working cross functionally with tech and non-tech teams• 5+ years of experience delivering cross functional projects• 1+ people management experience with 2+ directsPreferred qualifications• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases. • Experience developing and launching V1 products; comfort with ambiguity and nascent markets. • General manager/owner mentality, entrepreneurial drive, and proven ability to influence others. • Insatiable will to get stuff done. • Good logical thinking and problem-solving ability, dare to face problems and work pressure• Enjoys exploring and researching of new knowledge, strong self-learning ability• Good written, verbal, and presentation skills; excellent interpersonal skills. • Good teamwork spirit, Experience leading cross-functional teams to deliver products/programs to world-wide markets. About the teamAmazon Customer Experience (CX) team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/18/2024 09:19 AM