Front Line Manager Salary in Bangalore - PayScale

We are looking for a "Bigdata Development Manager"for one of our esteemed Clients for Bangalore,India Location.RESPONSIBILITIES:Provide technical and business leadership in the architecture, design and implementation of big data solutions.Lead implementation of end to end solutions with focus on business outcome.Lead technical projects to deliver value oriented changes.Evaluate cutting:edge technologies and integrate them into existing system.Implement the deployment architecture : high availability, fail:over,performance and scalability.Second level support of new deployed technologies for investigation, trouble shooting and resolution of incidents and problems.Lead the problem resolution of any technical issue they may raise. Investigate, debug and solve relevant System or other Software problems.Recommend changes to enhance the stability and performance of the relevant areas.Contribute and/or lead large internal and medium sized external projects.Support and develop training/assistance to the Department Staff or other Departments. Prepare and present technical presentations to Management.Primary technical interfaces to vendors and follow relevant developments within the IT industry.Lead research and perform trends analysis in applicable industry to further evolve technical components in thecompaniesComponent Catalog.Deployment automation and full industrialization of current and future catalog components. This includes integration into automation deployment, operational front line, service model and configuration item and change management tools.Participate in industry conferences while giving information sessions upon return to members of staff.Manage and mentor a team where required.Understand and to be able to offer assistance to cross functional disciplines (i.e. Operations, Capacity Planning, Communications) where required.SKILLS:Leadership experience in working with big data technologies such as Spark, Hadoop ecosystems, Kafka, Elastic Search, MapReduce, HBase, Hive, Pig.Research, develop, optimize and innovate frameworks and related components for enterprise scale data analysis and computations.Strong expertize in Cloud and Virtualization domains including Design, Architect, Deploy, Migrate and Manage functions.Knowledge on different cloud models like Iaas, Paas and Saas.Working knowledge on Cloud Platforms like AWS, GCP, OpenStack, Openshift.Strong design and development skills in C++/Java/J2EE and proficiency in architecture deployment.Experience of configuration management, ideally Puppet or Ansible.Experience with distributed systems and their ability to scale.Experience with Docker.Medium experience in an operations environment, in particular incident, change and problem management.Strong debugging and problem analysis skills.Good background in Open Systems architecture and technologies.Good level in scripting capabilities (i.e. shell, perl, python).Good personality with good communication and consulting skills and experience in multinational environment.Ability to work independently or under small supervision. Proactive minded in mitigating/avoiding foreseeable issues.Strong interpersonal skills, self:motivation and the ability to work in a team. Strong analytical and problem solving skills.Experience with systems, data stores and IT operations.Experience in RnD and G:OPS organization.Experience with internal automation applications.Experience with Big Data Hardware templates and vendors.A strong focus on business outcomes.Comfort with collaboration, open communication and reaching across functional borders.Ability to lead technical initiatives and projects.REQUIREMENT:Openstack, AWS or GCP, Openshift along with C++/Java/J2EE, Docker, Puppet, Ansible, Shell, Perl/Python/Ruby/Php, Kubernetes, Git, Jenkins, Nagios, Big Data Framework such as MapR or Cloudera, NoSQL data stores : MongoDB or Couchbase, ITIL framework.

BASIC QUALIFICATIONSBasic qualifications• 2 to 5 years' experience in the areas of HR, L&D or employee engagement• Post graduate degree in HR from a premiere college• Strong communication skills, ability to work with multiple stakeholders• Hands-on approach• Ability to identify problems and drive appropriate solutions independentlyDESCRIPTIONAt Amazon, we are committed to being Earth's Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our AIGC People Experience and Technology (PXT) team can provide you with:• Ability to influence change and foster an environment of inclusion for all employees.• Skills in employee engagement and problem solving with diverse populations.• Experience with working in a rapid and complex changing environment driven by continuous innovation.• Knowledge and application of HR fundamentals.• Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience.• Experience in coaching and supporting mid management leaders in onboarding and talent management.• Exposure to a multi-faceted human resource organization to jumpstart your career.Key job responsibilitiesIn this role, you will partner with front-line business to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:• Work with a team of senior PXT employees in creating a best-in-class employee experience • Foster and role model an environment of inclusion for all employees.• Advocate for employees' success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are.• Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns.• Create and drive an active approach to impact change and innovation around employee engagement.• Promote adoption of technology, self-service, change management and continuous improvement.• Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services.• Provide effective internal and external customer service with focus on strong communication and business acumen.• Coach, develop and support leadership through decision making with empathy and sound judgment through 1:1s, roundtables and training.• Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders.• Influence and guide partners to prioritize employee experience and customer obsession when innovating.• Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.• Proactively manage professional and personal development through continuous learning and training.• Be ready to work hard while having fun!We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Proven understanding of the role and human resources functions in a global organization - Proven ability to prioritize tasks and organize workload to ensure programs are driven as per plan - Exposure to talent analytics - ability to understand data, identify hotspots, create reports and analyze employee metricsSalary: . Date posted: 04/04/2024 10:17 PM

BASIC QUALIFICATIONS• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections• Flexible to work in rotational shifts.DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on! The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the PV experience and protecting customer experience in our ever-evolving digital world. As a Team Manager, you are responsible for working with a global team of Sr. Associates, policy, program, engineering, legal and other teams to prevent violating content from appearing on the Prime Video platform. Your team of associates will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/ community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.To be successful in this role you'll need to be well organized, managing multiple Sr. Associates with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.Key job responsibilities:• Manage a team on tasks associated to content moderation/rating and data labeling. • Provides end to end support for optimization of Sr. Associates. • Leads and motivates the team to deliver on operational goals. • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. • Works with the team to build business reviews, share it within other stakeholder teams, peers, management on a regular basis. • Proactively gathers, analyzes, and shares data with management to influence business decisions. • Works with the team to identify and implement solutions and pilots to drive process efficiencies & business goals. • Work closely with tech teams to get all internal tool related issues resolved. • Exhibits & drives a culture of putting customer first with the team. • Ensures timely response to all escalations. • Support the team in maintaining a repository of all work done for customers within their team highlights wins and shares gaps in support with solutions with respective individuals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in content moderation, data labeling, e-commerce.• Experience in data analysis, either professional experience or through your education.• Passionate about video content, online streaming platforms, online business, e-commerce.• Desire to work in a fast-paced, challenging environment.• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objectionsSalary: . Date posted: 03/29/2024 09:25 AM

BASIC QUALIFICATIONS• Should be currently in people management role with a minimum of one year of direct people management experience. • Any graduate and above (or) an equivalent degree with people managerial experience.• Demonstrated team-building skills within own team or across other teams.• Demonstrated ability to develop, direct, and manage a group of individuals including managing career growth.• Demonstrated skill in developing and implementing new strategies and procedures.• Demonstrated ability to devise and communicate administrative and procedural decisions.• Well versed in employee development and performance management skills and strategies including performance reviews, goal setting, and providing feedback.• Proven ability to report and analyze data.• Demonstrated ability to initiate and drive process improvements.DESCRIPTIONFulfillment By Amazon (FBA) is built around Amazon's world class capability in ordering, fulfillment, transportation and customer service. By leveraging our current scale and supply chain, FBA can provide a low-cost alternative for fulfillment and enable third party Sellers to rapidly grow their business. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of Sellers and buyers while leveraging our billion-dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. The FBA Support Operations team reviews Sellers' financial and inventory related questions, and ensures they are addressed in accordance with policy. We believe consistency is the foundation to the world class service we provide our Sellers, and Support Operations is at the center of ensuring consistent and fair evaluation of Seller reimbursement requests. FBA Support Operations team is seeking highly motivated Supervisors to lead teams of up to 20 front-line associates. An FBA Support Operations Supervisor holds a front-line management position responsible for managing a team of Machine Learning Data associates. The role is a mix of people and process management and a successful candidate is one who can respond to day to day people issues, while maintaining a focus on the bigger picture.Key job responsibilities• Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals.• Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development.• Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature.• Partner and communicate with stakeholders to ensure consistent employee experience.• Lead team meetings focused on team performance, policy and site updates, and team-building activities.• Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings.• Initiate and drive process improvements.Note: This is not a virtual or hybrid role. candidate should be open to work from office all 5 days.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONSPeople Management Skills:• Demonstrated ability to develop, direct, and manage a team.• Skilled in developing and implementing new processes and procedures.• Ability to organize, prioritize and schedule work assignments.• Ability to develop, plan, and implement short and long-range goals (both for individuals and for the team).• Demonstrated passion for delivering a positive Customer experience.• Ability to perform ambiguous tasks without guidance and support.• Ability to foster a cooperative environment and work in a collegial fashion with peers in other organizational units.• Can adapt well to changing circumstances, direction, and strategy.• Ability to manage team performance through training, coaching, and process improvement.Communication Skills: • Strong interpersonal and communication skills and the ability to communicate effectively with a wide range of constituencies in a diverse community.• Demonstrated team building skills: within own team/across other teams.• Ability to provide objective performance feedback.• Ability to maintain composure in critical situations and communicate clearly with both internal and external Customers.• Excellent documentation skills.Continuous Improvement:• Strong history of proposing ideas for new metrics and tools.• Ability to own data collection and reporting for deep dives and escalations.Note: This is not a virtual or hybrid role. candidate should be open to work from office all 5 days.Salary: . Date posted: 04/12/2024 09:11 AM

BASIC QUALIFICATIONS- 2 or more years of Advertising or similar experience in a related field.- General understanding of online advertising processes and Live TV Ad Scheduling.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.- Strong communication skills (verbal and written).- Ability to troubleshoot technical issues.- Problem-solving and organization skills.- Flexibility to manage late changes and react to schedule amendments- Strong research skills.- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers and front-line/specialty associatesDESCRIPTIONJob summaryIf you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Associate is an amazing opportunity for a role that lies at the intersection of your interests.With broadcast agreements around the world including the NFL's Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.The ideal candidate would have experience in booking and trafficking campaigns, creative management, order activation and other adjustments needed for successful campaign launches. The Live Sports Scaled Ops Associate will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules. Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.Key job responsibilities• Maintain the highest standards around campaign fulfillment.• Manage platform success ensuring campaigns are within SLA and accurate• Execute campaigns by booking, trafficking and working with creatives.• Communicate the status of campaign to key global partners and also adjust campaigns as needed.• Proactively troubleshoot, solve problems and escalate as needed.• Create weekly/monthly campaign reports.• Take on ad-hoc projects to improve processes and maintain ad serving capabilities.• Partnering with key stakeholders to define, identify and influence the development of new initiatives.• Creating best practices by putting forth improvement ideas.• Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Understanding of the end to end broadcast chain- Familiarity with third party ad serving tags- Previous experience in process documentation and improvement.Salary: . Date posted: 04/18/2024 09:08 AM

BASIC QUALIFICATIONS• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections• Flexible to work in rotational shifts.DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on! The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the PV experience and protecting customer experience in our ever-evolving digital world. As a Team Manager, you are responsible for working with a global team of Sr. Associates, policy, program, engineering, legal and other teams to prevent violating content from appearing on the Prime Video platform. Your team of associates will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/ community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.To be successful in this role you'll need to be well organized, managing multiple Sr. Associates with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.Key job responsibilities:• Manage a team on tasks associated to content moderation/rating and data labeling. • Provides end to end support for optimization of Sr. Associates. • Leads and motivates the team to deliver on operational goals. • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. • Works with the team to build business reviews, share it within other stakeholder teams, peers, management on a regular basis. • Proactively gathers, analyzes, and shares data with management to influence business decisions. • Works with the team to identify and implement solutions and pilots to drive process efficiencies & business goals. • Work closely with tech teams to get all internal tool related issues resolved. • Exhibits & drives a culture of putting customer first with the team. • Ensures timely response to all escalations. • Support the team in maintaining a repository of all work done for customers within their team highlights wins and shares gaps in support with solutions with respective individuals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in content moderation, data labeling, e-commerce.• Experience in data analysis, either professional experience or through your education.• Passionate about video content, online streaming platforms, online business, e-commerce.• Desire to work in a fast-paced, challenging environment.• A completed Bachelor's Degree from an accredited university.Salary: . Date posted: 04/18/2024 10:17 PM

BASIC QUALIFICATIONS- 1+ years of program or project management experience- Experience using data to influence business decisions- 2 or more years of Advertising or similar experience in a related field.- General understanding of online advertising processes and Live TV Ad Scheduling.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.- Strong communication skills (verbal and written).- Ability to troubleshoot technical issues.- Problem-solving and organization skills.- Flexibility to manage late changes and react to schedule amendments- Strong research skills.- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers and front-line/specialty associates.DESCRIPTIONJob summaryIf you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Specialist is an amazing opportunity for a role that lies at the intersection of your interests.With broadcast agreements around the world including the NFL's Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.The ideal candidate would have experience in booking and trafficking campaigns, creative management, order activation and other adjustments needed for successful campaign launches.The Live Sports Scaled Ops Specialist will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules.Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.Key job responsibilities• Maintain the highest standards around campaign fulfillment, manage platform success ensuring campaigns are within SLA and accurate and execute campaigns by booking, trafficking and working with creatives.• Responsible for productivity, quality, and coverages metrics goals, executes important tasks/activities independently and Identifies day-to-day operational problems and suggests tactical solutions to leadership team.• Analyzes data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.• Owns and prioritizes work allocation based on business needs with a daily/monthly frequency, plans capacity and commits to volume by managing resources, queue, shift management, cross training, and leave management.• Reports fluctuations in key metrics and communicates to key stakeholders with a plan of action. • Drives continuous improvement, contributes to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area, and owns specific action or change. • Identifies gaps, drives improvement / optimization initiatives that work towards a metric improvement of processes/functions at site level, and demonstrates the ability to dive deep into a problem. Performs 'root cause analysis,' and identifies constraints. • Mentors/coach associate's and contributes to their growth. Trains new hires, understands performance/leadership bar, applies it to team- building activities.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Understanding of the end to end broadcast chain.- Familiarity with third party ad serving tags.- Previous experience in process documentation and improvement.Salary: . Date posted: 04/20/2024 08:57 AM