We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Marketing Program Manager Salary in Bangalore - PayScale

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Найдите подходящую статистику

Access Manager

Смотреть статистику

Accessories Manager

Смотреть статистику

Account Receivable Manager

Смотреть статистику

Accountant Project Manager

Смотреть статистику

Acquisition Manager

Смотреть статистику

Activity Manager

Смотреть статистику

Adobe Experience Manager

Смотреть статистику

Analysis Manager

Смотреть статистику

Artist Manager

Смотреть статистику

Assessment Manager

Смотреть статистику

Asset Manager

Смотреть статистику

Assignment Manager

Смотреть статистику

Assistant Category Manager

Смотреть статистику

Assistant Deputy Manager

Смотреть статистику

Availability Manager

Смотреть статистику

Branch Manager

Смотреть статистику

Branch Operations Manager

Смотреть статистику

Business Continuity Manager

Смотреть статистику

Business Line Manager

Смотреть статистику

Business Manager

Смотреть статистику

Business Planning Manager

Смотреть статистику

Capability Manager

Смотреть статистику

Capacity Manager

Смотреть статистику

Capacity Planning Manager

Смотреть статистику

Case Manager

Смотреть статистику

Center Manager

Смотреть статистику

Certification Manager

Смотреть статистику

Change Control Manager

Смотреть статистику

Channel Distribution Manager

Смотреть статистику

Channel Partner Manager

Смотреть статистику

Cinema Manager

Смотреть статистику

Claims Manager

Смотреть статистику

Cloud Manager

Смотреть статистику

Club Manager

Смотреть статистику

Collections Manager

Смотреть статистику

Community Manager

Смотреть статистику

Competency Manager

Смотреть статистику

Complaint Manager

Смотреть статистику

Component Manager

Смотреть статистику

Computer Manager

Смотреть статистику

Concept Manager

Смотреть статистику

Contact Manager

Смотреть статистику

Contract Manager

Смотреть статистику

Contracts Manager

Смотреть статистику

Corporate Agency Manager

Смотреть статистику

Cost Manager

Смотреть статистику

Counselling Manager

Смотреть статистику

Creative Manager

Смотреть статистику

Credit Control Manager

Смотреть статистику

Critical Incident Manager

Смотреть статистику

Customer Experience Manager

Смотреть статистику

Customer Project Manager

Смотреть статистику

Data Center Manager

Смотреть статистику

Data Quality Manager

Смотреть статистику

Debt Manager

Смотреть статистику

Delivery Operations Manager

Смотреть статистику

Demand Manager

Смотреть статистику

Department Manager

Смотреть статистику

Deputy Manager

Смотреть статистику

Design Manager

Смотреть статистику

Designation Area Sales Manager

Смотреть статистику

Destination Manager

Смотреть статистику

Development Manager

Смотреть статистику

Development Team Manager

Смотреть статистику

Digital Asset Manager

Смотреть статистику

Digital Manager

Смотреть статистику

Dispatch Manager

Смотреть статистику

Divisional Manager

Смотреть статистику

Documentation Manager

Смотреть статистику

Domain Manager

Смотреть статистику

Education Manager

Смотреть статистику

Energy Manager

Смотреть статистику

Engagement Manager

Смотреть статистику

Equity Manager

Смотреть статистику

Exchange Manager

Смотреть статистику

Executive Manager

Смотреть статистику

Farm Manager

Смотреть статистику

Finance Budgeting Manager

Смотреть статистику

Financial Risk Manager

Смотреть статистику

First Line Manager

Смотреть статистику

Fitness Club Manager

Смотреть статистику

Foreign Exchange Manager

Смотреть статистику

Framework Manager

Смотреть статистику

Franchisee Manager

Смотреть статистику

Fraud Manager

Смотреть статистику

Fraud Risk Manager

Смотреть статистику

Freight Manager

Смотреть статистику

Front Line Manager

Смотреть статистику

General Manager

Смотреть статистику

Global Delivery Manager

Смотреть статистику

Golf Club Manager

Смотреть статистику

Group Manager

Смотреть статистику

Group Production Manager

Смотреть статистику

Growth Manager

Смотреть статистику

Gym Manager

Смотреть статистику

Health Club Manager

Смотреть статистику

Hub Manager

Смотреть статистику

Image Manager

Смотреть статистику

Impact Manager

Смотреть статистику

Implementation Manager

Смотреть статистику

Implementation Project Manager

Смотреть статистику

Incident Problem Manager

Смотреть статистику

Industrialization Manager

Смотреть статистику

Information Risk Manager

Смотреть статистику

Information Security Manager

Смотреть статистику

Information Systems Manager

Смотреть статистику

Infrastructure Manager

Смотреть статистику

Infrastructure Project Manager

Смотреть статистику

Initiatives Manager

Смотреть статистику

Installation Manager

Смотреть статистику

Integration Manager

Смотреть статистику

International Project Manager

Смотреть статистику

Ip Manager

Смотреть статистику

Knowledge Manager

Смотреть статистику

Landscape Manager

Смотреть статистику

Launch Manager

Смотреть статистику

Laundry Manager

Смотреть статистику

Lead Generation Manager

Смотреть статистику

Lead Product Manager

Смотреть статистику

Lean Manager

Смотреть статистику

Learning Development Manager

Смотреть статистику

Leasing Manager

Смотреть статистику

Litigation Manager

Смотреть статистику

Loan Manager

Смотреть статистику

Mall Manager

Смотреть статистику

Manager Provisioning

Смотреть статистику

Mining Manager

Смотреть статистику

Network Infrastructure Manager

Смотреть статистику

New Business Manager

Смотреть статистику

Night Club Manager

Смотреть статистику

Optimization Manager

Смотреть статистику

Outlet Manager

Смотреть статистику

Package Manager

Смотреть статистику

Partner Development Manager

Смотреть статистику

Partner Manager

Смотреть статистику

Partner Relationship Manager

Смотреть статистику

Partnership Manager

Смотреть статистику

Performance Manager

Смотреть статистику

Personnel Manager

Смотреть статистику

Pharmacy Manager

Смотреть статистику

Pipeline Manager

Смотреть статистику

Plant Manager

Смотреть статистику

Platform Manager

Смотреть статистику

Portal Manager

Смотреть статистику

Practice Manager

Смотреть статистику

Premier Relationship Manager

Смотреть статистику

Pricing Manager

Смотреть статистику

Product Line Manager

Смотреть статистику

Product Management

Смотреть статистику

Product Portfolio Manager

Смотреть статистику

Production Support Manager

Смотреть статистику

Productivity Manager

Смотреть статистику

Program Manager

Смотреть статистику

Promoter Manager

Смотреть статистику

Promotions Manager

Смотреть статистику

Queue Manager

Смотреть статистику

Receiving Manager

Смотреть статистику

Reconciliation Manager

Смотреть статистику

Recovery Manager

Смотреть статистику

Regional Account Manager

Смотреть статистику

Regional Credit Manager

Смотреть статистику

Regional Manager

Смотреть статистику

Regional Manager Retail

Смотреть статистику

Reliability Manager

Смотреть статистику

Renewal Manager

Смотреть статистику

Reporting Manager

Смотреть статистику

Resourcing Manager

Смотреть статистику

Retail Operations Manager

Смотреть статистику

Retention Manager

Смотреть статистику

Safety Manager

Смотреть статистику

Sap Solution Manager

Смотреть статистику

Scheduling Manager

Смотреть статистику

Second Line Manager

Смотреть статистику

Section Manager

Смотреть статистику

Sector Manager

Смотреть статистику

Selection Manager

Смотреть статистику

Senior Branch Manager

Смотреть статистику

Senior Contracts Manager

Смотреть статистику

Service Account Manager

Смотреть статистику

Service Desk Manager

Смотреть статистику

Service Relationship Manager

Смотреть статистику

Shift Manager

Смотреть статистику

Shop Manager

Смотреть статистику

Software Asset Manager

Смотреть статистику

Software Product Manager

Смотреть статистику

Software Project Manager

Смотреть статистику

Spare Part Manager

Смотреть статистику

Specification Manager

Смотреть статистику

Staff Manager

Смотреть статистику

State Manager

Смотреть статистику

Station Manager

Смотреть статистику

Strategic Alliance Manager

Смотреть статистику

Strategy Manager

Смотреть статистику

Structural Manager

Смотреть статистику

Studio Manager

Смотреть статистику

Success Manager

Смотреть статистику

Support Account Manager

Смотреть статистику

Sustaining Engineering Manager

Смотреть статистику

Talent Manager

Смотреть статистику

Technical Product Manager

Смотреть статистику

Technical Service Manager

Смотреть статистику

Technical Solution Manager

Смотреть статистику

Technology Risk Manager

Смотреть статистику

Terminal Manager

Смотреть статистику

Territory Manager

Смотреть статистику

Tooling Manager

Смотреть статистику

Track Manager

Смотреть статистику

Traffic Manager

Смотреть статистику

Transaction Manager

Смотреть статистику

Vendor Relationship Manager

Смотреть статистику

Vertical Manager

Смотреть статистику

Warranty Manager

Смотреть статистику

Wellness Manager

Смотреть статистику

Workshop Manager

Смотреть статистику
Show more

Recommended vacancies

Field Marketing Manager
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & CommunicationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Responsibilities:Develop and execute integrated marketing plans tailored to regional markets in India, aligning with Salesforce's overarching business goals.Cultivate and maintain relationships with senior leadership stakeholders to drive strategic partnerships and enhance brand visibility in the field.Lead the planning and execution of comprehensive 360-degree marketing campaigns, encompassing digital events, in-person events, social media marketing, and database marketing.Collaborate closely with cross-functional teams to ensure seamless execution of marketing initiatives and alignment with regional objectives.Conduct market research and analysis to identify regional trends, challenges, and opportunities, informing strategic decision-making.Requirements:Minimum 7 years experience in field marketing, with a demonstrated track record of building successful integrated marketing plans in the technology sector.Strong networking and relationship-building skills, with the ability to engage and influence senior leadership stakeholders effectively.Expertise in driving 360-degree marketing campaigns across various channels, including digital events, in-person events, social media marketing, and database marketing.Excellent communication, presentation, and project management skills, with the ability to lead cross-functional teams and drive results in a dynamic field marketing environment.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:16 PM
Contracts Lead/ Manager : Catalysts and Chemicals
, bangalore, IN
About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our team:To work closely with the refineries and chemical plant clients for their needs:Drive value, efficiency and expanded market advantage via end:to:end category management while ensuring operational integrity and people development:Portfolio management in process chemical and raw materials' market and distributorship i.e. caustic soda, acids, solvents, processing fluids/oils and polymer raw materials/additivesWhat you will do:Develop and maintain portfolio of agreements within a category:Support Category Specialist in development and implementation of Category strategic and commercial guidance:Provide portfolio specific market intelligence to Category Managers and other Contracts Lead and Managers:Steward tactical Client relationship for key portfolio activities:Supplier relationship management :Identify Value Generation and agreement rationalization opportunities within the portfolio:Ensure transactional efficiency of agreements (SAP friendly):Active contribution in category networks:Support Procurement Associates work at other sites / regions as will be agreedAbout YouSkills and Qualifications:Bachelor's degree in Chemistry or Chemical Engineering from a recognized university scoring GPA 6 and above:Minimum 4 years work experience in Procurement of Chemicals, for Petrochemicals or Chemical industries:Experience in the field of processed chemicals and raw materials/additives, used in refineries and chemical plant Procurement process expertise:Analytical skills / knowledge of TSC (Total System Cost) /TCO (Total cost of ownership) principles:General industry and global market knowledge:Effective negotiation, advocacy and influencing skills:Knowledge of PtP process including ERP systems:Excellent interpersonal and communication skills:Ability to work across different cultures and organizations:Fast learner, results/customer orientedYour benefitsAn ExxonMobil
Associate Marketing Manager (2:3 Years) for a fastest growing online gaming start:up company
, bangalore, IN
We are looking for a " Associate Marketing Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:Spend time on website, play and get a first:hand understanding of how the website works.Study market research data to build a broad understanding of a typical rummy player.Analyze funnel data and understand the player movement on the website.Analyze conversion data and identify pain drop:off points and accordingly build an action planThink of creative concepts to convert and engage users.Marketing Execution:Understand acquisition, conversion, and revenue and retention strategy.Support in preparing and executing monthly marketing calendar for various campaigns.Work with agencies to manage retention campaigns and hit monthly retention and revenue targets.Perform extensive campaign analysis daily, weekly, monthly to find growth opportunities1. Perform creative analysis2. Funnel analysisTake Full ownership for execution of various campaigns on revenue and retention.1. Work with creative designers / web designers to ensure timely execution ofcampaigns.2. Manage and own project timelines, creative quality, and content effectiveness.3. Work with agency to co:ordinate the campaign content, creative delivery.Create/Work within the reporting framework to analyze effectiveness of all campaigns.Engage in data analysis to improve and refine campaign performance.REQUIREMENT:B:Tech / M:Tech / Economics UG/PG / Statistics US/PG / MBA Marketing/Finance from a very well reputed college and a hunger for learning and implementing marketing.Excellent academic record, strong logical and analytical skills.2 : 3 years of experience in marketing, research, operations (preferably online).Should have experience with at least two of organizing promotional events, running new customer communication programs or running customer retention programs (preferably for aMobile Product or a Mobile website)Ability to work with data and uncover insights into consumer mindset.Out of the box thinker and innovator.Excellent communication (oral and written) and analytical skills.
program manager for Qatar
, Bangalore
VINIRMA Consulting Pvt. Ltd. is a 360degree Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India. VINIRMA Consulting is currently looking for Program Manager for
Senior Program Manager – The Optima Kart
, Bangalore
Job Location: Bangalore Responsibilities: You will be responsible for formulating the programs vision and strategy, defining the program value proposition, launching and monitoring the program. This will include coordinating and managing cross-functional
Sr. Technical Program Manager, Amazon Pay Merchant Categories
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWe are looking for a technically strong program manager for a new large launch in the Insurance and Travel space of Amazon Pay India. Our team works on building a highly resilient, fault-tolerant & localized Insurance solution.In this role, you will work closely with multiple software development, product, legal, marketing and operations teams across Amazon. The new platforms launched for India as part of this launch will be expected to scale in the next 2-3 years for other Amazon geographies world wide as well. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.The launch will involve a diverse technology stack spanning SOA, UI frameworks, big-data and ML algorithms. This is a rare opportunity to be part of a team that is responsible to build a successful, sustainable and strategic business for Amazon, from the ground up!Key job responsibilities1) You will work with multiple stakeholders to assemble project teams, assign responsibilities, and develop schedules to ensure timely completion of projects.2) You will influence strategic technical as well as business decisions.3) You will keep multiple stakeholders including senior Amazon leadership updated on the progress, call out risks, anticipate bottlenecks, perform escalation management, make tradeoffs, balance business needs versus technical constraints, and, encourage risk taking behavior to maximize business benefit.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/02/2024 10:26 AM
Release Program Manager
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowAbout the RoleAs a Release Readiness Program Manager, you will engage with an experienced cross:disciplinary staff to drive Business Network readiness program ensuring internal and external customers are prepared for a product releases. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. The person filling this position must be pro:active and possess a desire to succeed in a challenging environment. Strong leadership, communications, and team:building skills are essential. This position will spend most of their time managing the release readiness program ensuring a successful new solution launch.What youll do:Lead the program management activities for specific releases.:Ensure all aspects of Solution Life Cycle from Planning to Release are appropriately defined and tracked.:Define and drive New Product Readiness (NPR) / New Product Introduction (NPI) activities.:Ensure all internal and external stakeholders understand impact of new releases.:Works closely with each stakeholder team to maintain and enhance "solution readiness" deliverables.:Ensure (1) readiness tasks are defined, (2) dependencies, timelines and owners are identified, (3) issues are escalated and resolved, and (4) release readiness plans are firmly communicated and managed.:Continually review the release readiness framework to ensure learning/process improvements are realized and higher quality releases are achieved.:Be the expert on release readiness life cycle processes and champion process best practices, metrics and high:quality standards.:Independently and accurately report on the state of your release to executive stakeholders. Be the trusted speaker on the state of release in key checkpoint reviews.:Make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery schedule.:Assist teams in establishing clear commitments to stakeholders and help hold the teams accountable for meeting these commitments.What you bring:Bachelors degree in Computer Science, Marketing, Engineering, Mathematics, or a related field of study and 10 years of experience required. Advanced Degree preferred.:Demonstrated ability to effectively lead concurrent complex projects/programs with geographically dispersed teams.:Demonstrated customer management skills.:Experience in product launches and/or release management and/or process management.:Strong organizational skills:Demonstrate a consistent ability to act independently on project work.:Excellent verbal, written and presentation skills.:Ability to prioritize work based on business requirements and effectively escalates issues where appropriate.:Evidenced ability to build support for ideas; credible enough in the role to influence highly intelligent and highly technical team members.:Experience modifying and/or defining processes rather than applying what exists today.:Self:driven and with a general interest in new things.:PMI certification is preferred.Meet your TeamOur vision is to build the next generation Unified Business Network, bringing all our business networks together into a single business platform to create a network of networks, a network of intelligent enterprises, leveraging on th
Senior Product Manager, Global Solutions and Risk Compliance
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or ownerDESCRIPTIONGlobal Solutions and Risk Compliance (GSRC) is looking for a Senior Product Manager for driving the strategic vision for improvements in the listing ecosystem and manage its integrations with the ORC (Operational Risk Compliance) tech stack. You will work with the team to craft a plan to help ORC (Operational Risk Compliance) improve the data quality/completeness of its inflows and deliver on an end-to-end roadmap. The solutions you create will empower your customers to efficiently manage compliance for vendors/sellers. You will have an impact on ORC operations/tech teams and also teams that can extend across Amazon compliance and tech ecosystem. The successful candidate must have proven experience driving strategic vision, presenting to executive leadership, influencing direction across a broad suite of products, while staying connected to the details and prioritizing the most impactful work. This role will work across tech partners across multiple VP organizations.Key job responsibilities• As a Senior Product Manager in GSRC, you will work with Tech Partners, Stakeholders, Product Managers, BIEs, and TPMs to develop the product strategy and deliver business requirements that will define the teams' vision and strategy. • Work with all ORC verticals to build a deep knowledge of program specific compliance needs and corresponding business requirements• Collaborate with Operations, Program to understand the problems/challenges they face, and in parallel work with the Technology teams to understand their services, technologies and systems.• Work with the team to define vision based on various needs and deliver a PRFAQ/strategy/3year vision document to solve the needs.• You will jointly create and manage the overall roadmap to ensure data quality required for accurate compliance classifications.• You'll help define high level product development schedule from design through to release, own the product life-cycle, and perform deep analysis on user facing experiences. • This role is inherently cross-functional - you will work closely with ORC operations teams, ORC tech teams, tech teams across ASCS, listing teams, selling partner experience teams, retail/business teams, Global mile etc. in an agile environment.• Other key responsibilities include providing project progress to stakeholders, and pushing for appropriate levels of quality to maintain the overall integrity of the project.About the teamThe Operations Risk Compliance (ORC) organization keeps our customers and partners safe, protect associates, and ensure legal and regulatory compliance for Amazon. Global Solutions and Risk Compliance (GSRC) is the operational arm of the organization. GSRC partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.We are open to hiring candidates to work out of one of the following locations: BangaloreWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Master's degree or equivalent- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Knowledge of key customer experience metrics and methodology (e.g., NPS)Salary: . Date posted: 04/18/2024 10:00 AM
Senior Program Manager - ACES, AWS Support, Amazon Customer Excellence Systems (ACES)
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Lean Six Sigma Black Belt CertificationDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS Support is seeking an experienced Program Manager to drive scalable and streamlined continuous improvement initiatives across the Business. You will have direct influence on how thousands of Cloud Support Engineers around the world leverage tools, interact with customers, and engage with internal engineering teams to ensure we deeply understand our customers and respond quickly to their needs.Key job responsibilitiesAs a Program Manager in AWS Support you will:• Lead Improvement Projects / Kaizen events (Lean, DMAIC, DFSS, etc.) to bring together cross-functional teams to identify opportunities and achieve targeted performance improvement in a compressed timeframe• Bring your expertise, problem solving skills, and creativity to add value to our team• Unify distributed efforts and own the plan to deliver quality outcomes for our customers• Work across orgs to ensure we continue marrying internal support capabilities with best-in-class customer experience as new services and features are launched• Manage programs to continuously improve our organizational efficiency as AWS continues to grow• Promote the use of Lean and Six Sigma principles• Provide thought leadership and influence change at all levels of the organization• Manage projects ensuring on-time delivery of commitments through planning, execution, engagement, documentation, and monitoring of project/program workA day in the lifeIn this role, you will drive a continuous improvement roadmap, lead and facilitate Kaizen events, act as a change agent in the organization by driving change and implementing continuous improvement tools. You will support stakeholders build, test, and deploy cross-functional solutions to address a wide variety of critical business problems. You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. You will identify technical/resource options to successfully deliver and drive adoption of solutions. You will assess costs, benefits and ROI, identify/mitigate risks, manage escalations, and balance business needs with technical constraints.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloudWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/18/2024 10:11 PM
Key Account Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversDESCRIPTIONValue Added Services, India: The vision for Value Added Services (VAS) is to transform how India buys products online by offering them value-adding services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations and mobile after sales support for devices bought on Amazon. Today, we are focused on building a 5* rated service at scale across service categories and cities. We aim to do this by leveraging skilled experts to support customers across product life-cycle to: (a) Make a new purchase decision [Pre-Purchase Service], (b) Get started with a newly bought product [Ready to Use Services], (c) Solve issues with a newly purchased product [Return Services], (d) Get continuous support during the life of the product [Repair Services & Extended Warranties], (e) Extract maximum end-of-life values of a used product [Exchange Services].As an Account Manager, you will have end-to-end responsibility of managing, building and enhancing customer experience through our current service network. The role will require you to run daily fulfilment with a long-term vision of improving the service quality. The role will require close partnership with a cross-functional set of stakeholders such as Product category teams, Trans teams, Service providers, Service Product, Service Fulfillment, Service excellence, Business Finance and Brands, to deliver a 5-star-rated services.Key job responsibilities• Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply• Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact• Root cause defects to understand underlying causes, and design inputs to address root causes for these defects• Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners• Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future• Define and own success metrics for the programWe are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, vendor management skills, excellent business judgment, strong negotiation skills, deep curiosity to uncover how things work, and a passion for building a world class shopping experience through services for our customers. The successful candidate for this high impact role will be a self-starter with a passion for problem-solving, have proven data analysis skills, have strong relationship management skills, demonstrate great "voice" and content creation skills, show strong ownership and commitment, have proven leadership experience in managing projects, and bring relevant insights in marketing and merchandising.We are open to hiring candidates to work out of one of the following locations:Bangalore, IND | Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsSalary: . Date posted: 04/22/2024 10:51 PM