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Technical Product Manager Salary in Bangalore - PayScale
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Product Manager (2+ Years) for a fastest growing online gaming start:up company
, bangalore, IN
We are looking for a " Product Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:Assist in developing product strategy and roadmap for products. The product roadmap is created by analyzing and prioritizing projects/features, determining the product design and development effort and negotiating the launch time frames with development teams.Create functional and UI specifications/design documents, business cases and wire frames, conduct reviews with requester groups and development teamsInterface with all relevant stakeholders to drive timely, seamless and successful roll outs/launches.Own, track and improve key product metrics and monitor those metrics closely.Collate and analyze key daily/weekly/monthly data on performance of features and report key findings.Provide recommendations based on in:depth data analysis and clearly outline its impact on key product metrics.REQUIREMENT:2+ years of product management experience for B2C online products which involve frequent repeat usage like social games, online shopping, online booking, etc.Prior experience in game development preferred.Exceptional data analysis skills.Must have good understanding of game design concepts and principles.Sound knowledge and understanding of mobile and social games market.Proven ability to create business cases, detailed functional specifications/design documents and wire frames, with an excellent track record of developing and launching online products.Proficient in user experience design including usability and interaction design.Ability to work in a fast:paced cross:functional team environment is a must.Very hands:on and keen eye for detail, with the ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats.Positive, pro:active attitude with a will to deliver quickly, adhering to tight deadlines and excellent analytical skills to analyze and fix problems quickly.Strong passion for games.
Senior Product Manager (2:6 Years) for an Top Finance Company
, bangalore, IN
We are looking for a " Senior Product Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:You would be responsible for innovation and contribute to the bottom line of the company by launching new products which would involve, market research, identifying the opportunity, evaluating the business case, working with internal stakeholders and launch a new product to add to company profitability.You should have experience working on credit card, banking, insurance or other fin tech products and have a thorough understanding of that market.If you believe technology is at the heart of solving large problems, obsess over customer experience and who can create a long term product vision in line with the business goals, we would love to work with you.You would define the product roadmap, maintaining deep understanding of policy landscape and competitive offerings and how they impact customer's choices and preferences, and how they should influence the product.And finally, you should obsess over data to define the product's success and guide future road map.REQUIREMENT:2:6 years of product management experience in a leading finance technology company with exposure to both B2B and consumer products.Experience building and mentoring sales, operations, marketing, product and engineering teams.Passion for internet or web:based technology products and services.Ability to drive the execution of the product after defining a robust and visionary road map.Demonstrated track record of successful project execution and partnering with cross:functional teams to deliver.Excellent problem solving and analytical skills combined with a strong business and technical acumen.
Principal Technical Program Manager, International Emerging Stores
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWant to join a team working on a greenfield, India first initiative to build an end to end retail store experience to serve the next 100 million customers? "Amazon Bazaar" is a strategic priority to sustainably serve low-ASP selection. Our objective with Bazaar is to enable "beginner online shoppers" shop for low-cost fashion and home products at wholesale prices. Bazaar will be a purpose-built store where customers explicitly trade-off conveniences to get lower prices on low-ASP selection. Bazaar will offer customers an e2e walled-garden shopping experience that is simple, engaging and minimizes overhead of product discovery, evaluation & purchase.If you are looking for an opportunity to build creative technology solutions that positively impact hundreds of millions of customers, and enjoy large ownership and diverse technologies, join our team today! You will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. You will work with Senior leaders at Amazon to evolve the design and architecture of the products owned by this team. Be part of an exploratory and research-oriented team working in a fast-paced environment, eager to take on big challenges! Our technical program managers own the complete consumer experience, work on a wide range of technologies and manage highly scalable, low latency mobile first products and services. Are you an experienced and accomplished technical program / project manager excited by the challenge of building and scaling new businesses? A Principal Technical Program Manager position in Amazon is a role reserved for the few outstanding technical leaders with exceptional accomplishments in program and project management.Key job responsibilitiesPosition Responsibilities: As a Technical Program Manager on the team: - You will have end to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution. - Along with business initiatives, you will also lead the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch. - You will work closely with product, business and operations leadership, including executive leadership at Amazon, to define the product and provide updates on the program. - At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planning. - You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment. - You will be responsible for making project decisions, achieving tactical goals while retaining a strategic focus. - You will work closely with the development teams and play a leadership role in product architecture and design.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesSalary: . Date posted: 04/04/2024 10:19 PM
Sr Technical Program Manager, TPM, Multichannel Fulfilment, Buy With Prime
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedulesDESCRIPTIONAmazon has spent years building one of the world's most efficient and optimized supply chains. The Supply Chain Services Team, part of Santos org, will build on that foundation and continue to innovate end-to-end supply chain capabilities for merchants to conduct their off-Amazon business. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. The Supply Chain Services team is an exciting next step in our mission/vision to help merchants of all sizes grow their business beyond Amazon by using Amazon's optimized and efficient supply chain network and services.As we rapidly scale to serve our off-Amazon customers, we need a Technical Program Manager (TDM) who can work across our organization and stakeholders, with both strategic and tactical vision. We are building products that are fundamental to Amazon's future, and we are tackling some of the world's most intriguing problems involving software architecture design, customer experience, and business strategy.As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.You'll be leading a development team that is building cutting edge and highly distributed systems to enable merchants to deliver orders to their customers with incredible speed. You will join a highly technical and entrepreneurial culture defining and building the next generation of a fulfillment solution for 3rd party merchants and brand owners.Key job responsibilities* Develop and execute project plans with an impact across Buy-With-Prime/MCF teams/SPS teams.* Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment* Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information* Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers* Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals* Demonstrate the ability to break abstract goals into attainable, measurable work items* Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releasesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/08/2024 09:48 PM
Technical Program Manager II
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONAre you interested in driving highly visible initiatives for Amazon's Prime program? Do you enjoy the challenge and ownership that come from managing complex, cross-functional and cross-organizational projects? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? The Prime Team is seeking an exceptional Technical Program Manager for delivering challenging and high impact programs. As a TPM for Amazon Prime Core Services team, you will be responsible for delivering projects with huge strategic impact. You will work with various software and business teams around the company to identify and drive innovative solutions that achieve business goals. This is an exciting opportunity to shape the next generation of Amazon Prime. This role will give you an opportunity to work with many different teams within and outside Prime and learn a range of new systems, leveraging the deep collection of technologies throughout the company and extending them to allow us to boldly go where no retail system has gone before. The Prime program is experiencing explosive growth and as a result our team is looking to expand its top-notch management talent. If you want to work on one of Amazon's most impactful program and are passionate about implementing solutions that impact millions of people every day, we want to hear from you! This role requires working closely with the product management team and key software development teams across the company to define strategy and requirements, and lead development design through delivery and subsequent operation. This position requires regular communication with executive management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. You should have experience managing multiple complete product development cycles, possesses superior analytical abilities and expert product judgment. A successful candidate will have a strong technical background, excellent analytical and problem solving skills, and great project management and communication skills. Responsibilities: • Be a guardian of world-class customer experience for your deliverables: continually raise the bar on functionality, flow, consistency, usability, and simplicity• Be the interface between the product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet the business requirements.• Own engagement with the partners, work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.• Help make the right feature trade-offs to ship software without compromising customer experience and business relevance• Engage with many other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals• Present program plans to L7 and L8 leadership in Prime and outside PrimeKey job responsibilitiesDeliver independently, with limited directionInfluence roadmap priorities, product feature decisions, and engineering processesAccelerate progress by driving timely decisions. Clear blockers, escalate appropriatelyDeeply understand design approaches (within technical domain). Spot risks and ask the right technical questions to ensure appropriate trade-offs are madePartner effectively with technical managers to secure resources, scope engineering efforts, set project priorities, milestones, and drive deliveryOwn program communicationWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of working directly with engineering teams experienceSalary: . Date posted: 04/10/2024 09:20 AM
Technical Program Manager, Amazon
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWould you like to work on one of the world's largest transactional distributed systems?How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Tax Services is the place for you.Tax Services responsible for the tax calculation platform, we provide the core services that calculate the accurate amount of transactional taxes (sales tax and VAT) on Amazon. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe. Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right.We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems under extreme loads. Our systems manage hundreds of millions of records, and responds to millions of service requests per minute.Ã, Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career?We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience on a new consumer service. In this role you, will lead the definition, and shepherd the development, of new features as well as important optimizations to the service. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, customer service leads as well as internal & external product stakeholders across the company. This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/10/2024 09:15 AM
Sr. Technical Program Manager, Alexa Automotive
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definitionDESCRIPTIONFascinated about Alexa? Have a passion for cars? Want to help build our Automotive business? Alexa Automotive is looking for an experienced Senior Program Manager with strong track record of driving cross-organization programs in a tech setup. This role is within our Monetization team that is invested in building best in class billing product platform covering commerce experiences, automated invoicing and revenue recognition. This is a high-visibility role which will directly impact economic growth of our business. As part of a rapidly growing team, this role offers plenty of opportunity to learn, have an impact, and grow.Key job responsibilitiesThis role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services that deal with off-the-chart complexity and scale.Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders. As a passionate program leader, you will have direct impact on how our partners are billed reliably, correctly, and on-time, and accelerate growth & expansion of our business. Experience in managing large scale fintech programs is highly desirable.• Articulate the key pain-points with our current manual processes and define process optimizations we could achieve through automation products.• Conceptualize programs to scale existing billing operations through automation to keep up with rapidly growing Auto business.• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.• Establish metrics and design self-serve reports to keep stake-holders informed and excited about billing team's progress.A day in the lifeThis role will drive engagement with globally distributed partners to design and drive programs that help automate billing experience externally as well as our operations internally. As a direct result, this role offers the challenge as well as the opportunity to bring structure and clarity to a fast-moving space. This high visibility role is inherently cross-organizational in nature both internally and externally. You will be a champion of this product internally to senior leadership..About the teamAlexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers - all while keeping their hands on the wheel and eyes on the road.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/02/2024 10:16 PM
Technical Account Manager, ES - APJC - INDIA
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- • Bachelor's Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- • 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- • External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.- • Ability to manage multiple tasks and projects in a fast-moving environment.- • Be mobile and travel to client locations as needed.DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we "Work Hard, Have Fun and Make History."As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking Cloud technologies.• Interact with leading technologists around the world.• Work on critical, highly complex customer problems that may span multiple AWS Cloud services.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.• Write tutorials, how-to videos, and other technical articles for the customer community.• Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.• Drive projects that improve support-related processes and our customers' technical support experience.• Assist in Design/Architecture of AWS and Hybrid cloud solutions.• Help Enterprises define IT and business processes that work well with cloud deployments.• Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- • Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- • Experience in a 24x7 operational services or support environment.- • Experience with AWS Cloud services and/or other Cloud offerings.Salary: . Date posted: 04/16/2024 10:15 PM
Sr Technical Program Manager, TPM, Multichannel Fulfilment, Buy With Prime
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedulesDESCRIPTIONAmazon has spent years building one of the world's most efficient and optimized supply chains. The Supply Chain Services Team, part of Santos org, will build on that foundation and continue to innovate end-to-end supply chain capabilities for merchants to conduct their off-Amazon business. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. The Supply Chain Services team is an exciting next step in our mission/vision to help merchants of all sizes grow their business beyond Amazon by using Amazon's optimized and efficient supply chain network and services.As we rapidly scale to serve our off-Amazon customers, we need a Technical Program Manager (TDM) who can work across our organization and stakeholders, with both strategic and tactical vision. We are building products that are fundamental to Amazon's future, and we are tackling some of the world's most intriguing problems involving software architecture design, customer experience, and business strategy.As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.You'll be leading a development team that is building cutting edge and highly distributed systems to enable merchants to deliver orders to their customers with incredible speed. You will join a highly technical and entrepreneurial culture defining and building the next generation of a fulfillment solution for 3rd party merchants and brand owners.Key job responsibilities* Develop and execute project plans with an impact across Buy-With-Prime/MCF teams/SPS teams.* Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment* Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information* Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers* Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals* Demonstrate the ability to break abstract goals into attainable, measurable work items* Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releasesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/18/2024 09:18 AM
Technical Account Manager, ES - SI - GFS
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Bachelor's Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.- Ability to manage multiple tasks and projects in a fast-moving environment.- Be mobile and travel to client locations as needed.DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we "Work Hard, Have Fun and Make History."As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking Cloud technologies.• Interact with leading technologists around the world.• Work on critical, highly complex customer problems that may span multiple AWS Cloud services.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.• Write tutorials, how-to videos, and other technical articles for the customer community.• Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.• Drive projects that improve support-related processes and our customers' technical support experience.• Assist in Design/Architecture of AWS and Hybrid cloud solutions.• Help Enterprises define IT and business processes that work well with cloud deployments.• Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- Experience in a 24x7 operational services or support environment.- Experience with AWS Cloud services and/or other Cloud offerings.Salary: . Date posted: 04/20/2024 08:54 AM