First Line Manager Salary in Bangalore - PayScale

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowProduct Owner: JouleWhat you will doYes You read it rightHere is an exciting opportunity for you to be a part of driving the development of SAP's big rock investment JOULE. Join our team and get a chance to shape SAP's vision and future in a 'true sense'. It is an opportunity to be part of the next big ride of SAPAs a Joule and Gen AI product owner, you will play a crucial role in shaping SAP's vision and future by working on building a platform that provides natural language processing capabilities and integrates seamlessly with other SAP products, ultimately serving the dream of one unified digital assistant for SAP powered by LLMs. As a product owner of the team, you will be leading by example to the rest of the team.By being part of the Joule team, you get to work on building a platform providing natural language processing capabilities paired with best:in:class integration stories for other SAP products to serve the dream of One unified Digital Assistant for SAP.Product Management is responsible for the success, quality, costs, and delivery of a product as defined in the product portfolio. Functional hands:on:Builds the product road map and corresponding usage plan.:Develops and drives the product vision, the road map, and the corresponding usage plan.:Makes decisions about in:house developments, purchases, or partnerships on product level.:Ensures the product delivery::Prioritizes and describes the product backlog.:Ensures the delivery of high:quality specifications according to customer and user requirements, to create a competitive advantage for SAP.:Ensures the delivery of high:quality products under customer requirements, including the completion of expert tests and validation of the planned and implemented scope across the entire product lifecycle (including the product:related non:coded assets).:Works in close collaboration with other teams, such as release management, production, and governance.:Coordinates the gathering and integration of feedback from different stakeholders, especially from customers and Solution Management.:Ensures the maintenance of the product up until a potential handover.:Contributes to efficiency, effectiveness, and process improvement.:Technologies : SAP BTP, Gen AI Domain, Being part of the Gen AI revolution, knowing about the conversational experience. Having an understanding of SAP Systems like Success factors, S4. Right attitude:Team first attitude. Ensure we win together as a team. Work together with other scrum team developers, cross:functional and locational teams or cross lines of business. Remember you are building a solution for the entire suite of SAP applications.:Processes are proven ways to meet the destination. Be serious about the Agile methodologies and live with it.:Challenge the status quo. Always challenge the status quo. Always unlearn, relearn. Remember you will be working on cutting:edge technologies every day you see a revolution.:The innovation mindset:Utilize the hype around Gen AI, Business AI and Joule. You will be in the best place to work on cutting:edge technologies where things are rapidly evolving every day. Ensure you ride in the waves. Bring new ideas, concepts and prototypes in the cutting:edge technologies' alignment with the strategy.What you brin

BASIC QUALIFICATIONS• Bachelors degree in a Computer Science related field or related experience • 2+ years of experience in a Trust and Safety or similar environment working with issues related to online abuse. • Understanding of Internet security concepts and vulnerabilities. • Demonstrated success in resolving complex technical escalations and cause of error post mortem creation • Customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Proficient in MS Office suite including Word, Outlook, and ExcelDESCRIPTIONAWS Trust & Safety Abuse Investigation & Prevention Team is a global team that focuses on scenarios where AWS hosted resources negatively impact third party on the Internet. The team is key in maintaining the reputation of AWS's IP space. The team vets potential abuse issues and contacts AWS customers in order to put a stop to these harmful acts. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. The team devotes their time and attention to helping identify impactful customer scenarios such as these. They classify incoming reports of abuse while exercising sound judgment in the decisions they make. Team members display strong technical skills while providing complex AWS account support to our customers and other AWS teams.Our environment is fast-paced and requires someone who is flexible, biased for action, detail-oriented, holds high personal standards, and is comfortable tracking multiple threads across many teams. This is an inherently cross-functional role that requires close collaboration with multiple teams across the organization to develop scalable and sustainable solutions.As an AWS Trust and Safety Specialist I, you'll engage with complex customers, providing SME (Subject Matter Expert) advice, escalation support and deep dive analysis. You will use your expertise to identify continuous improvement opportunities, program manage Enterprise offerings, and leverage the Voice of the Customer to drive global strategic solutions. You will tackle the most impactful issues to drive scalable and long-term solutions that protect and mitigate abuse. You will facilitate cross functional stakeholder meetings with AWS Enterprise teams including Technical Account Managers (TAM's), Sales, and Solution Architects. As one of the most technically proficient members of the team, you will also act in a mentor capacity whenever possible helping to ensure the continued growth and success of the AWS Trust and Safety team.Key job responsibilities• You will work with internal and external stakeholders to investigate, identify root-causes of operational issues and process inefficiencies for AWS• Investigate escalated abuse issues, and deep dive to identify the root cause of the problem. You will occasionally work under high pressure in arising situations to identify a problem, develop a solution, and provide expertise on behalf of T&S for internal and external stakeholders• Help to influence leadership decisions regarding company policy, emerging trends and detection and response policies across customer segments for abuse issues• Drive high-impact and highly cross-functional initiatives while simultaneously tracking a set of smaller projects• Drive project facilitation and goal setting for T&S improvement programs• Evolve the team and mentor T&S to effectively mitigate large scale abuse events• Ability to work weekends and/or evenings as needed• Lead incident/problem reviews and ad hoc analyses to identify gaps and influence system and process improvements• Work to become a subject matter expert regarding all types of abuse outlined in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/)• Own escalated AWS customer issues• Quickly assess customer issues in order to provide accurate support• Act as a high-judgement decision maker for escalated situations where there may be no established SOP• Work with AWS service teams, account managers, and customers to ensure a consistent and high-quality level of support• Assume responsibility for developing detailed knowledge about AWS specific services and then using that knowledge to identify training gaps• Investigate the details of abuse reports and develop processes and responses to help resolve the issue• Be able to work independently, while knowing how/when to handle or escalate critical customer issues• Act as the Voice of the Customer by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience• Assist with customer communications and support during AWS critical events• Manage queues effectively by working and moving cases/tickets to relevant departments and providing required follow-up• Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance• Drive projects that improve support-related functions and processes• Provides leadership and security teams with feedback on policies, procedures and tools that need improvement or creationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Excellent oral and written communication skills • Strong technical support ability and aptitude regarding Abuse/Security practices • Must be willing and able to participate in an on-call rotation for emergent abuse-related situations. • Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Strong fluency with Web Technologies and the Internet • Working knowledge of networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing • SQL and/or other relational database experience • Knowledge of both Windows and Linux/Unix OS• Experience with Amazon Web Services products and features or Cloud Computing technologiesSalary: . Date posted: 04/04/2024 09:30 AM

BASIC QUALIFICATIONSBasic qualifications• 2 to 5 years' experience in the areas of HR, L&D or employee engagement• Post graduate degree in HR from a premiere college• Strong communication skills, ability to work with multiple stakeholders• Hands-on approach• Ability to identify problems and drive appropriate solutions independentlyDESCRIPTIONAt Amazon, we are committed to being Earth's Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our AIGC People Experience and Technology (PXT) team can provide you with:• Ability to influence change and foster an environment of inclusion for all employees.• Skills in employee engagement and problem solving with diverse populations.• Experience with working in a rapid and complex changing environment driven by continuous innovation.• Knowledge and application of HR fundamentals.• Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience.• Experience in coaching and supporting mid management leaders in onboarding and talent management.• Exposure to a multi-faceted human resource organization to jumpstart your career.Key job responsibilitiesIn this role, you will partner with front-line business to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:• Work with a team of senior PXT employees in creating a best-in-class employee experience • Foster and role model an environment of inclusion for all employees.• Advocate for employees' success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are.• Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns.• Create and drive an active approach to impact change and innovation around employee engagement.• Promote adoption of technology, self-service, change management and continuous improvement.• Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services.• Provide effective internal and external customer service with focus on strong communication and business acumen.• Coach, develop and support leadership through decision making with empathy and sound judgment through 1:1s, roundtables and training.• Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders.• Influence and guide partners to prioritize employee experience and customer obsession when innovating.• Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.• Proactively manage professional and personal development through continuous learning and training.• Be ready to work hard while having fun!We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Proven understanding of the role and human resources functions in a global organization - Proven ability to prioritize tasks and organize workload to ensure programs are driven as per plan - Exposure to talent analytics - ability to understand data, identify hotspots, create reports and analyze employee metricsSalary: . Date posted: 04/04/2024 10:17 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job DescriptionBoeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy ofover a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace. In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces,and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements dependingupon business and customer needs, and professional pursuits that offer greater flexibility in the way ourpeople work. We also believe that collaboration, frequent team engagements, and face-to-facemeetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, andworld. Join us in powering the progress of global aerospace.Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers.Bold innovators and dreamers. Join us, and you can build something better for yourself, for ourcustomers and for the world.Airframe Service Engineering team serves as the single technical face of Boeing to the Customer and to: expeditiously resolve customer Service Requests (SRs); provide FAA compliance documentation; and report, analyze, and resolve safety events and issues. The Airframe Service Engineering team strives to mitigate and prevent future Service Requests (SRs) and increase operational safety and reliability by developing/adding repairs to the Structural Repair Manual (SRM) and completing Service Related Problems (SRPs).Job DescriptionBoeing India Engineering has an immediate opening for Airframe Service Engineering Manager is seeking energetic first-line engineering managers to lead the Airframe Service Engineering teams at India, providing 24/7 support to Boeing commercial airplane customers. This position offers a unique opportunity to lead fast paced teams working complex technical challenges in support of safety operation and return to service. The Managers will interact with other service engineering and design/specialized engineering teams, field service teams and maintenance teams, Fleet Chief Offices, U.S. and International commercial customers/suppliers, and regulatory agencies. This position requires an individual with excellent communication and relationship-building skills, is comfortable interacting with diverse cultures, and can work on variable shifts.The ideal candidate will lead in-service issue resolution, customer service requests, support continued operational safety program, resolve service related problems & suspect discrepancy reports. The selected candidate will develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.The selected candidate should have experience of working in a fast-paced environment and prior experience of working and managing teams for the resolution of airline customers' in-service engineering issues. Prior experience and demonstrated ability to manage teams in aerospace domain. Skilled in advising and mentoring staff members to meet schedules or resolve technical or operational problems.This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world. The candidate shall provide periodic update on project progress, quality metrics, project summaries, and other related documents. Contribute to productivity improvement through use of Quality Management System and lean principles.This position supports initiatives of Boeing India organization related to engineering excellence, employee development, customer engagement etc.This position will be located in the Boeing India Engineering and Technology Center, Bangalore, India. Position Responsibilities Manage engineers performing Structural Design and Analysis of Boeing commercial airplanes.Primary duties of the team include customer service interface, repair development, structural analysis, structural damage tolerance analysis, project management, operational safety assessment, and FAA certification.Develops and executes projects and process plans, implements policies and procedures and sets operational goals.Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.Develops and maintains relationships and partnerships with customers, stakeholders, peers,Provides oversight and approval of technical approaches, products and processes. Basic Qualification & Skills Required: Bachelor or Master in Engineering is preferred.Experience working with airplane structural design and/or analysis.Ability to work variable and/or rotating schedule.Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time zones.Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.Must be able to work collaboratively with cross-functional teams within Boeing and external partners.Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.Proactively seek information and direction to successfully complete the statement of work.Committed to finding a way to resolve problems and keep commitments.Must be flexible, with a high tolerance for organizational complexity and ability to work with team members across different cultures and time-zones.Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.Demonstrate strong written, verbal and interpersonal communication skills. Be fluent in written and spoken English, and have high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work. Desired Skills/Experience Previous experience leading or managing in an engineering organization is desired.Experience working structural activities with Boeing airplanes.Experience providing customer support services to airlines.Familiarity with FAA transport airplane structural regulations. Typical Education & Experience: Bachelor or Master in Engineering (preferably in Mechanical, Aeronautical / Aerospace or equivalent discipline) with 12+ years of experience in aviation domain. Relocation: • Relocation will be provided based on candidate's eligibilityEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/04/2024 04:02 PM

BASIC QUALIFICATIONS• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections• Flexible to work in rotational shifts.DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on! The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the PV experience and protecting customer experience in our ever-evolving digital world. As a Team Manager, you are responsible for working with a global team of Sr. Associates, policy, program, engineering, legal and other teams to prevent violating content from appearing on the Prime Video platform. Your team of associates will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/ community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.To be successful in this role you'll need to be well organized, managing multiple Sr. Associates with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.Key job responsibilities:• Manage a team on tasks associated to content moderation/rating and data labeling. • Provides end to end support for optimization of Sr. Associates. • Leads and motivates the team to deliver on operational goals. • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. • Works with the team to build business reviews, share it within other stakeholder teams, peers, management on a regular basis. • Proactively gathers, analyzes, and shares data with management to influence business decisions. • Works with the team to identify and implement solutions and pilots to drive process efficiencies & business goals. • Work closely with tech teams to get all internal tool related issues resolved. • Exhibits & drives a culture of putting customer first with the team. • Ensures timely response to all escalations. • Support the team in maintaining a repository of all work done for customers within their team highlights wins and shares gaps in support with solutions with respective individuals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in content moderation, data labeling, e-commerce.• Experience in data analysis, either professional experience or through your education.• Passionate about video content, online streaming platforms, online business, e-commerce.• Desire to work in a fast-paced, challenging environment.• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objectionsSalary: . Date posted: 03/29/2024 09:25 AM

BASIC QUALIFICATIONS- 3+ years of human resources experience- Bachelor's degree- 5+ years of experience in US immigration programs with broad knowledge and experience in working with right to work, work authorization and human resource processes and employee lifecycle.- Excellent written and verbal communication skills; high quality document and report preparation.- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.DESCRIPTIONAmazon's Business Mobility Services (BMS) team continues to elevate its best-in-class professional services, delivering exceptional immigration support to Amazon businesses, employees, and candidates globally. Comprising of project managers, analysts, and seasoned immigration subject matter experts, the team actively serves as strategic partners and consultants to Amazon business leaders and partner teams. Currently, the team centrally manages immigration filings and associated vendors for Amazon, concurrently driving projects aimed at ongoing improvement in the cost, quality, and compliance of immigration services at Amazon.We are seeking an Immigration Specialist, to support the needs of our growing India immigration Hub team based in Bangalore. In this role, you will play a pivotal part in efficiently managing H-1B visa transactions, devoting 70% of your time to ensuring seamless processes for a high volume of transactions. Your duties encompass meticulous documentation handling, maintaining clear communication, and resolving issues promptly during the visa application process, all while adhering strictly to standard operating procedures and immigration regulations.Furthermore, in the remaining 30% of your responsibilities, you will actively engage in project-related tasks. This includes participating in thorough reviews of the application process and collaborating with a cross-functional team to optimize workflows. Your role extends to proposing and implementing process enhancements, utilizing your insights to contribute to the automation of manual processes. As a representative of the India Immigration team, you will attend meetings as a Subject Matter Expert, showcasing your expertise and actively contributing to the continuous improvement of immigration processes.Key job responsibilitiesCase Management Responsibilities (Time allocation: 70%)• Efficiently handle high volumes of H-1B visa transactions in strict alignment with standard operating procedures.• Gather necessary information to understand candidates'/employees' professional background and immigration needs.• Conduct thorough assessments of qualifications and eligibility for H-1B visa candidates/employees.• Manage and organize all documentation related to H-1B visa applications, ensuring accuracy and compliance with immigration regulations.• Maintain effective and timely case process communications with candidates/employees, providing updates on their visa application status.• Provide guidance on immigration application procedures and timeframes to candidates/employees in line with government requirements.• Address challenges during the visa application process, ensuring resolution.• Ensure accuracy and compliance with immigration regulations through audits and analysis.• Adhere to privacy and confidentiality regulations in maintaining records.• Act as a first point of contact, handling service escalations for root cause analysis and remediation.• Update the case management system in a timely and accurate manner.Project Responsibilities and Leadership Values (Time allocation: 30%)• Build strong relationships with multiple stakeholders (internal and external) to understand immigration process improvement opportunities, provide recommendations, and participate in the development of robust quality/process improvement initiatives.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with process improvement and stakeholder management- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- Good knowledge of immigration laws, regulations, and company policies.- Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements.- Proficiency in monitoring process execution and ensuring quality service.- Experience identifying and rectifying process defects in collaboration with teams.- Track record of driving successful initiatives for process automation.- Strong interpersonal skills to build and nurture relationships for continuous process improvement.Salary: . Date posted: 04/18/2024 09:18 AM

BASIC QUALIFICATIONS• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections• Flexible to work in rotational shifts.DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on! The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the PV experience and protecting customer experience in our ever-evolving digital world. As a Team Manager, you are responsible for working with a global team of Sr. Associates, policy, program, engineering, legal and other teams to prevent violating content from appearing on the Prime Video platform. Your team of associates will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/ community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.To be successful in this role you'll need to be well organized, managing multiple Sr. Associates with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.Key job responsibilities:• Manage a team on tasks associated to content moderation/rating and data labeling. • Provides end to end support for optimization of Sr. Associates. • Leads and motivates the team to deliver on operational goals. • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. • Works with the team to build business reviews, share it within other stakeholder teams, peers, management on a regular basis. • Proactively gathers, analyzes, and shares data with management to influence business decisions. • Works with the team to identify and implement solutions and pilots to drive process efficiencies & business goals. • Work closely with tech teams to get all internal tool related issues resolved. • Exhibits & drives a culture of putting customer first with the team. • Ensures timely response to all escalations. • Support the team in maintaining a repository of all work done for customers within their team highlights wins and shares gaps in support with solutions with respective individuals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in content moderation, data labeling, e-commerce.• Experience in data analysis, either professional experience or through your education.• Passionate about video content, online streaming platforms, online business, e-commerce.• Desire to work in a fast-paced, challenging environment.• A completed Bachelor's Degree from an accredited university.Salary: . Date posted: 04/18/2024 10:17 PM

BASIC QUALIFICATIONS- 3+ years of human resources experience- Bachelor's degree- 5+ years of experience in US immigration programs with broad knowledge and experience in working with right to work, work authorization and human resource processes and employee lifecycle.- Excellent written and verbal communication skills; high quality document and report preparation.- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.DESCRIPTIONAmazon's Business Mobility Services (BMS) team continues to elevate its best-in-class professional services, delivering exceptional immigration support to Amazon businesses, employees, and candidates globally. Comprising of project managers, analysts, and seasoned immigration subject matter experts, the team actively serves as strategic partners and consultants to Amazon business leaders and partner teams. Currently, the team centrally manages immigration filings and associated vendors for Amazon, concurrently driving projects aimed at ongoing improvement in the cost, quality, and compliance of immigration services at Amazon.We are seeking an Immigration Specialist, to support the needs of our growing India immigration Hub team based in Bangalore. In this role, you will play a pivotal part in efficiently managing H-1B visa transactions, devoting 70% of your time to ensuring seamless processes for a high volume of transactions. Your duties encompass meticulous documentation handling, maintaining clear communication, and resolving issues promptly during the visa application process, all while adhering strictly to standard operating procedures and immigration regulations.Furthermore, in the remaining 30% of your responsibilities, you will actively engage in project-related tasks. This includes participating in thorough reviews of the application process and collaborating with a cross-functional team to optimize workflows. Your role extends to proposing and implementing process enhancements, utilizing your insights to contribute to the automation of manual processes. As a representative of the India Immigration team, you will attend meetings as a Subject Matter Expert, showcasing your expertise and actively contributing to the continuous improvement of immigration processes.Key job responsibilitiesCase Management Responsibilities (Time allocation: 70%)• Efficiently handle high volumes of H-1B visa transactions in strict alignment with standard operating procedures.• Gather necessary information to understand candidates'/employees' professional background and immigration needs.• Conduct thorough assessments of qualifications and eligibility for H-1B visa candidates/employees.• Manage and organize all documentation related to H-1B visa applications, ensuring accuracy and compliance with immigration regulations.• Maintain effective and timely case process communications with candidates/employees, providing updates on their visa application status.• Provide guidance on immigration application procedures and timeframes to candidates/employees in line with government requirements.• Address challenges during the visa application process, ensuring resolution.• Ensure accuracy and compliance with immigration regulations through audits and analysis.• Adhere to privacy and confidentiality regulations in maintaining records.• Act as a first point of contact, handling service escalations for root cause analysis and remediation.• Update the case management system in a timely and accurate manner.Project Responsibilities and Leadership Values (Time allocation: 30%)• Build strong relationships with multiple stakeholders (internal and external) to understand immigration process improvement opportunities, provide recommendations, and participate in the development of robust quality/process improvement initiatives.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with process improvement and stakeholder management- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- Good knowledge of immigration laws, regulations, and company policies.- Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements.- Proficiency in monitoring process execution and ensuring quality service.- Experience identifying and rectifying process defects in collaboration with teams.- Track record of driving successful initiatives for process automation.- Strong interpersonal skills to build and nurture relationships for continuous process improvement.Salary: . Date posted: 04/22/2024 10:45 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.OverviewBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing is currently seeking to recruit a Senior Labor Relations Advisor to be based in Bangalore, India.This role offers a great mix of strategy and "hands on" work, for a passionate person who thrives in a fast-paced environment and who takes pride in their relationship building and facilitation skills.Position Responsibilities:Providing sound, pragmatic advice and guidance to the business on employee relations matters, including the interpretation and application of industrial instruments,Take carriage of and provide advice and guidance to the business on the management of disputes and workplace issues,Co-ordinate and assist in the planning, preparation, and management of any EBA negotiations,Support management in their dealings with employee representative bodies,Lead and support business transformation/change projects,Liaison with internal legal counsel for the drafting of Employment/Industrial documentation,Drive, coordinate and administer the organization's consultative forums,Develop and facilitate training for first line Managers in conjunction with the broader human resources team,Basic Qualifications (Required Skills/Experience):A bachelor's degree or higher is required as a BASIC QUALIFICATIONProven experience in supporting and advising on organizational transformation and change programs,Minimum of 8 years' experience in a similar Employee Relations role in a large, complex organization.Strong working knowledge of relevant employment/industrial laws and experience with containment / positive employee relationsProven experience in understanding and interpreting Industrial Instruments and EBAsSubstantial experience in dealing with unions and employee representatives.Ability to think strategically in the context of the whole enterprise.Strong stakeholder management skillsPreferred Qualifications (Desired Skills/Experience):Tertiary qualifications in law, human resource management or a related field preferred.Typical Education & Experience:Education typically acquired through advanced education (e.g., Bachelor) and typically 16+ years' related work experience or master's degree with 15+ years of experience with an equivalent combination of education and experience.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/22/2024 03:55 PM