BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 2+ years of customer service experienceDESCRIPTIONThis is a contractual role for 12 monthsAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The ACM Consultant provides case management for all types of accommodation request related to life events. The ACM Consultant is highly skilled in answering questions, understanding the employee's situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about accommodation events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation in compliance with the corresponding, federal and state laws and policy as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of aan accommodation as appropriate• Critically assess and adjust the case management plan to an employee's changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assignedWe are open to hiring candidates to work out of one of the following locations:Virtual Location - AP | Virtual Location - KA | Virtual Location - MH | Virtual Location - PB | Virtual Location - RJ | Virtual Location - TN | Virtual Location - TS | Virtual Location - UP | Virtual Location - WBPREFERRED QUALIFICATIONS- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Salary: . Date posted: 04/16/2024 10:20 PM

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Senior PACE Consultant

Rio Tinto, Perth, Any, Australia

PACE Consulting - Senior ConsultantWork on Rio Tinto's top priorities and deliver lasting sustainable impact Gain exposure across different product groups and functions to rapidly gain depth and breadth of experience of all parts of the business Interact with senior leaders, and assist in managing key relationships Receive extensive training and development in leadership and consultingPermanent fulltime | Perth based | 5 on : 2 offWhere we're all welcome We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different. At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds. We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.The OpportunityPACE is an internal management consultancy embedded within Rio Tinto, with hubs in Montreal, Singapore, Perth and Brisbane. The PACE team is a diverse team of passionate problem solvers, with individuals who have joined from internal product group or function teams working alongside former management consultants who have joined from leading strategy consulting houses.PACE is seeking a Senior Consultant - PACE Consulting to join our team in Perth. This is a critical role help to ensure PACE delivers on its mandate to accelerate the delivery of lasting value to Rio Tinto by applying high-quality problem-solving capabilities, strong communication skills and business acumen to Rio Tinto's highest value challenges and opportunities. Reporting to the Senior Manager PACE Consulting, you will: Within small high performing teams (2-3), you will conduct analysis to determine potential solutions to specific business problemsWork closely with internal clients to ensure strong collaboration and build lasting relationships with the businessDevelop and present project findings that will deliver sustainable short- and long-term outcomes for Rio TintoCreate clear and impactful slides with limited direct oversightPresent recommendations and findings - use a clear and effective manner to present to small groupsBuild relationships with clients - build clear understanding of client history and project, while being seen as valued contributorContribute to building PACE - make PACE a rewarding and enjoyable place to workWhat you will bringTo be considered for this role, you will have: Experience in a top-tier strategy consulting firmExperience in mining industry is preferred but not required, with operational experience highly regarded Bachelor's degree in a relevant field. MBA desirable.Good understanding of business improvement principles and practices Demonstrated ability to exercise critical thinking and challenge pre-established conceptions across a range of project types, including strategy, transformation and business improvementExperience in conducting analysis, ensuring accurate and updated data from varying sources and interpreting complex results to find key opportunities Dynamic and adaptable individual who can operate in ambiguous environments What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoFull relocation provided to Western Australia from elsewhere in AustraliaA competitive base salary reflective of your skills and experience with annual incentive bonusComprehensive medical benefits including subsidised private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership ambitionsOngoing access to family-friendly health and medical wellbeing supportLeave for all of life's reasons (vacation/annual, paid parental, sick leave, cultural leave)To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives - at a time that suits themExclusive employee discounts including hotel stays, banking, accommodation, cars, retail and moreWhere you'll be workingThis role will be based at the Perth head office in Central Park in Perth CBD.About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunitiesApplications close on the 30 th April 2024 (Rio Tinto reserves the right to remove advertised roles prior to this date).Salary: . Date posted: 04/16/2024 07:12 AM

Principal Medical Advisor, Global Benefits

Amazon, Bangalore, Any

BASIC QUALIFICATIONS• Physician with successful completion of MD degree and post-graduate training in internal medicine, emergency medicine, pediatrics or obstetrics and gynecology. Other medical or surgical specialties will be considered.• 8+ years of post-graduate clinical experience delivering healthcare in a variety of outpatient and inpatient settings.• 5+ years of healthcare leadership and / or employee health benefits experience in APAC or MEA countries.• Ability to interface and communicate through written and verbal communication to all levels of the organization and influence business leaders.DESCRIPTION"Amazon's Global Benefits team is looking for a Principal Medical Advisor to lead strategy and medical consultation of health benefits strategies for APAC and MEA (Middle East and Africa) regions.This role will focus on supporting international programs and optimize health benefits program strategy and administration outside of the United States. The successful candidate will be a global health thought-leader, with a specific focus on our APAC and MEA regions. Additionally, this role will take on a leadership position in optimizing health programs, spend, new program evaluations, RFPs, and time-sensitive escalations."Key job responsibilities-Support other Int'l Regions as needed (EU, CAN, LATAM, US)- Provide just-in-time clinical support of employee or business line escalations related to medical coverage or exceptions (i.e., whether medical necessity to justify exceptions, ex-pat gaps in care.)- Medical guidance for Umbrella Plan strategy, Cigna Int'l Health Plan, and Global Health Benefits Framework.- Write (independently or co-author) strategy documents and program reviews for new or existing medical benefits.- Provide internal medical validation of 3P vendor proposals, RFPs, or consultant recommendations.- Advise Benefits Managers on country specific health concerns / voice of the customer (VOC) related to health benefits.- Connect with key employee-facing medical program stakeholders (Global Medical Checks, Leave Services, Workplace Health & Safety) to APAC / MEA Benefits Managers to optimize Benefits programs, reduce duplication of services.- Develop Clinical Competency for global Pediatric, Adolescent, and Young Adult Medical Benefits Strategy- Periodic international business travel as needs arise.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• 10+ years of post-graduate clinical experience delivering healthcare in a variety of outpatient and inpatient settings• 8+ years of healthcare leadership and / or employee health benefits experience in APAC or MEA countries• Experience in local, regional, or national healthcare programs (Public health, governmental or academic healthcare institutions). Understanding of local private healthcare market factors and health innovations are desired.Salary: . Date posted: 04/16/2024 10:17 PM

ACM Consultant

Amazon, Hyderabad, Any