We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowSMB Service Delivery: Premium Assistant / Coach, Customer Value : Expertise and CareAs market leader in enterprise application software, SAP Concur empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. Joining SAP Concur means becoming part of a team dedicated to your ideas and individual growth. A team that recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible, and inclusive work environment. Our team is committed to diversity, equity, and inclusion, and we work to ensure that our team members feel they belong, are valued, appreciated, and engaged. Job Overview: A Premium Assistant Coach is responsible for providing quality consultation to SAP Concur customer administrators, driving self:guidance while elevating product knowledge, optimizing their application and sustaining customer loyalty. Their duties include building trusted relationship with customers, configuring SAP Concur products, providing best practice recommendations, solution assistance to ensure overall client satisfaction is met. Premium Assistant coach will work closely as the functional, technical subject matter expert to communicate with customers regarding a variety of topics ranging from product capabilities to support tickets. This position will be based out of SAP Concur Bangalore office and requires working hours and days aligned to support North America based clients.Activity with all Customers::Premium Assistant coaches will be made consistently available to assist with customer requests (research, respond and act) as needed for your portfolio of customers.:Coordinate conference calls with customers and SAP Concur technical resources to expedite troubleshooting when necessary.:Communicate difficult messages, such as 'R and D won't fix', 'Feature request not available in the current product', when necessary, or work closely with Customer Development or management to communicate messages.:Assist customers navigating, contacting Concur resources, i.e. Customer Executive, Billing, and Audit Services, as necessary:Mediums of communication can involve and are not limited to direct calls, conference calls, screen sharing, emails, cases, chat, etc.:Act as an escalation point and collaborate internally and discuss possible resolutions to customer's challenges in a timely manner.Premium Assistant Coach Responsibilities::Develop and maintain functional and technical product knowledge.:Provide consultative expertise to the customer, including guiding customers through key decisions and tradeoffs to maintain work scope and timeline.:Stay organized and deliver on commitments, including updating and maintaining customer's success plan and fulfilling administrative responsibilities.:Provide contributions to SAP Concur's project methodology and document library which includes development of new documents/processes as well as updates to existing documents/processes.:Develop and maintain knowledge of SAP Concur's implementation and support practices and methodologies.:Consistently communicate project status with Customer Success Management team as needed.:As requested, communicate (via phone, chat or online case/email) with the customer,

Assistant Manager - Information & Technology

Marriott International, Bengaluru, Any

Job Number 24056918Job Category Information TechnologyLocation Moxy Bengaluru Airport Prestige Tech Cloud, Navrathna Agrahara Village, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports the property's technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR • 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.CORE WORK ACTIVITIESSupporting Client Technology Needs • Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. • Monitors, verifies and manages the acquisition and maintenance of property based systems. • Assists in analyzing information, identifying current and potential problems and proposing solutions. • Maintains, inspects and repairs equipment. • Inspects the equipment or the environment. • Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. • Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. • Verifies solutions are consistent with the client's needs and brand specific IR environment. • Administers and maintains mail and email. • Maintains inventories and manages IT hardware/software. • Provides Internet support and maintenance (if applicable) • Provides cable management support. • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. • Consults on specific application issues or hardware/software problems. • Provides feedback to Lodging IR on application functional performance and system performance.Managing Projects and Policies • Supports determining whether events or processes comply with laws, regulations, or standards. • Monitors processes and evaluates information according to SOP and LSOP requirements. • Enforces IR policies and standards protecting company hardware, software and other resources at the property.Maintaining Information Systems and Technology Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. • Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. • Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. • Verifies proper asset management. • Performs on-site monitoring of all projects.Demonstrating and Applying IR Knowledge • Keeps up-to-date technically and applies new knowledge to your job. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Provides technical expertise and support.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. • Manages vendors for property IT requirements functioning as escalation point for problem resolution.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/01/2024 09:55 AM

Technical Account Manager, ES - INDIA

Amazon, Bengaluru, KA, IN

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Sr. Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Healthcare & LifeSciences technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- 10+ years of design/implementation/operations/consulting with distributed applications experience- 10+ years of technical engineering experience- Cloud Experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience in a 24x7 operational services or support environment- Experience in internal enterprise or external customer-facing environment as a technical lead

Technical Account Manager, ES - INDIA

Amazon, Bengaluru, KA, IN

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. - 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Ability to manage multiple tasks and projects in a fast-moving environment. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONSPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. - Experience in a 24x7 operational services or support environment. - Experience with AWS Cloud services and/or other Cloud offerings.

Human Resource Executive

Marriott International, Goa, Any

Job Number 24063305Job Category Human ResourcesLocation Courtyard Goa Colva, Colva Beach Road, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:32 AM

Account Management Associate

Amazon, Bengaluru, Any

BASIC QUALIFICATIONS- 2+ years of sales experienceDESCRIPTIONAmazon is seeking to hire a Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyAs a Account Management Associate, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store.Manage a portfolio of sellers who are top performers on the marketplace. • Manage and grow the seller's business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace.• Manage the seller relationship by championing the seller's needs on the marketplace. • Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan. • Guide sellers on the best practices of Business operations to result in a great consumer experience. • Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller's current business and future opportunities. Publish recommendations and action plans based on data. • Partner with various internal stakeholders to unblock seller needs or fast track processes.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degreeSalary: . Date posted: 04/16/2024 09:11 AM

Technical Account Manager, ES - INDIA

Amazon, Bengaluru, KA, IN

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Bengaluru, KA, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. - 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Ability to manage multiple tasks and projects in a fast-moving environment. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONSPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. - Experience in a 24x7 operational services or support environment. - Experience with AWS Cloud services and/or other Cloud offerings.

Associate Director of Sales & Marketing

Marriott International, Shillong, Any

Job Number 24069586Job Category Sales & MarketingLocation Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESSupporting Developing & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Monitors all day to day activities of direct reports. • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Managing and Conducting Human Resource Activities • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Utilizes all available on the job training tools for employees.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/19/2024 10:04 AM

Human Resources Executive

Marriott International, Gurugram Haryana, Any

Job Number 24069536Job Category Human ResourcesLocation Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/19/2024 10:04 AM

Technical Account Manager, ES - INDIA

Amazon, Bengaluru, KA, IN

DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Track record of ramping up quickly in an evolving and challenging role. - Ability to manage multiple tasks and projects in a fast-moving environment. - Proven track record of exceptional customer focus. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- Experience in a 24x7 operational services or support environment.- Experience with AWS Cloud services and/or other Cloud offerings.