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Consulting Systems Engineer (Technical Presales Consultant)
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Why should you join Global Enterprise Sales? As a Consulting Systems Engineer (CSE), you will be partnering with Client Executives to provide the technical Pre-Sales expertise for our Fortune 500 customers. No two days will be the same as our broad offerings include Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy among others. With our Advanced Technology Center ( https://www.wwt.com/atc ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers. What will you be doing? The Consulting Systems Engineer (CSE) role will bring technical Pre-Sales expertise to our customers within the local market and as needed for APAC / Global customers on a need basis. Day to day responsibilities will include participation sales meetings with customer, presentations, white board sessions and custom technical design work. The CSE will team with local Client Managers to build customer relationships, partner with multiple OEM's and take part in technical training to provide continued value to the customers. Technical expertise expansion is highly encouraged as you look to learn about new areas of interest and be on the forefront of cutting edge technologies. This position will require the ability to travel up to 25-50%. Responsibilities: Responsible for Technical Presales engineering with primary focus on US Enterprise Accounts. Strong ability to understand issues and position solutions that meet or exceeds our customers' requirements across various technologies Develop Scoping Doc, Proof of Concepts, create and validate Solution Bill of Materials, assist in generating Statements of Work Create Network design and architecture for domains such as Campus, WLAN, and Data Center Networking. Establish good business relationship with customer stakeholders, gain deep understanding to customer's technical priorities, challenges, and initiatives that can be translated into WWT IT solutions. Responsible for the coordination, delivery, and quality of presales technology solution deliverables such as proposals, architectural diagrams, and bill of materials. Develops and fosters relationships with strategic original equipment manufacturers (OEMs) and key services partners who are local to your region and/or territory QUALIFICATIONS: Candidates should be based in Mumbai, Pune or Bangalore only Candidates must possess active CCIE LAB cleared status Excellent communication, interpersonal, presentation and technical sales skills Minimum 12 years of solid IT infra experience. With at least 4 years of technical enterprise presales experience with a focus on solution sales & relevant certifications. Previous technical presales experience into Enterprise accounts Expert level experience with some of the following OEM's: Cisco Systems, Arista, F5, Palo Alto Networks, Ansible, and Terraform Etc. Ideal candidates shall have extensive experience in designing and implementing complex IT infrastructure solutions for large MNC across multiple countries Passion for driving outcome-based solutions for customers Ability to travel within region and as needed to support customer accounts Experience with a Cisco Gold Partner is preferred. Bachelor's Degree OR equivalent experience required Salary: . Date posted: 04/01/2024 07:13 AM
Technical Lead
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Technical Lead to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities: Our SAP S/4HANA ABAP/ Fiori Consultant will support the implementation of SAP S/4 HANA. Duties include but may not be limited to::Support the creation of functional specification documentation :Creation of technical specifications and other development design documentation :Development of reports, interfaces, conversion programs, enhancements, forms, and workflows using agile development best practices:Develop, test, debug, and implement SAP Fiori applications by working closely with functional and testing teams:Partner with functional team to understand business requirements and prepare technical design specifications for applications of low to moderate complexity:Provide advanced problem:solving and technical support, including on:call support for SAP Fiori Applications:Follow established patterns, framework and procedures to develop and enhance Fiori Applications:Assist other SAP ABAP Developers as needed in relation to UI5 and Fiori:Contribute ideas to improve utilization of SAP technologies and programing currently being used:Testing and documentation of development objects :Support during integration and user acceptance testing activities and resolution of issues and bugs identified during testing:Support during testing, cutover, Go live, Hyper care post implementation of the projectYears of Experience:Requires 8+ years of experience in SAP S/4 HANA and/or SAP ECC ABAP development experience:Multiple (over 4) SAP implementation full life:cycle experience:Team Leadership experienceEducation and Certifications:Undergraduate degree or equivalent combination of education and work experience.Skills:Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP ECC or S/4HANA, particularly development best practices processes:Develop, test, debug, and implement SAP Fiori applications by working closely with functional and testing teams:Provide advanced problem:solving and technical support, including on:call support for SAP Fiori Applications:Follow established patterns, framework and procedures to develop and enhance Fiori Applications:Assist other SAP ABAP Developers as needed in relation to UI5 and Fiori:Contribute ideas to improve utilization of SAP technologies and programing currently being used:Solid analytical / problem solving skills:Ability to evaluate IT and business challenges from a broad perspective.:Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources. :Strong client service attitude:Strong organizational and time management skillsLanguagesEnglish fluency preferredAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orienta
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Infor ERPLN Technical Offshore Consultant
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Infor ERPLN Technical Offshore Consultant to join our team in HYDERABAD, Telangana (IN:TG), India (IN).Positions General Duties and TasksResponsibilities: stylemargin:bottom:11.0px::Design, develop, and implement solutions in Infor ERPLN:Deliver Application Maintenance Services to Customers on Infor ERPLN platform :Analyze business requirements and translate them into detailed technical specifications and system designs.:Develop high:level code flow and guide Infor ERPLN technical consultants to develop required code objects:Perform Code Reviews and code optimization:Troubleshoot issues with Infor ERPLN extensions and customizations, including Integrations with 3rd Party systems:Collaborate with other developers, business analysts, and stakeholders to ensure alignment with business objectives and requirements.:Document technical specifications, designs, and coding standards for future reference and knowledge sharing.:Provide support and training to end:users as needed.:Stay updated with the latest developments in Infor ERPLN to propose innovative solutions and improvements.Qualifications: stylemargin:top:3.0px::Proven 9+ experience as an Infor ERPLN Technical Consultant.:Proven end:to:end Implementation experience in at least two projects with significant custom code base developed and deployed:Proven experience in at least one Applications Maintenance Services project:Strong understanding of Infor ERPLN technical tools such as Ion, Infor LN Exchange, Infor LN Document Output, Infor LN CMT and so on:Experience with data integration, migration, and conversion techniques.:Excellent analytical and problem:solving skills.:Strong communication and collaboration abilities.:Ability to work independently and as part of a team in a fast:paced environment.:Knowledge of SDLC (Software Development Life Cycle) and agile methodologies.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
PE Hub SAP ABAP Technical Associate Consultant
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We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowWhat youll do:You should be keen to learn and grasp new technologies like S/4HANA, Cloud Platform etc. and to deliver high quality services to our customers in India and abroad.:You have to be a techno:functional consultant well versed in technical areas like ABAP, CDS, ODATA, Webservices, BAPI, IDOCS/ALE and in functional areas like SD Basic business processes, Third party sales business process, STO, Credit management, revenue recognition, rebate management, condition contract management and CVI.:You should also have good understanding in SD:MM, SD:FI and SD:LE component interfaces.:You must be a good team player and to deliver our services globally to customers, travel of course, is part of the daily business.What you bring:You have 3:5years' experience in the areas of SAP ERP SD Outbound Processes along with ABAP programming skills.:You have gone through 1 or 2 E2E implementation cycles:You've programming skills in ABAP on HANA, CDS, ODATA, AMDP:Youve a very good bachelor's degree in Engineering / Technology:Youre willing to travel worldwide:Youve strong analytical and logical skills:Ability to work independently and take ownership of assigned tasks:Very good English skills are a must:Experience of working in a S/4 HANA Greenfield or system Conversion projects will be an added advantage.Meet your teamThe Center of Expertise (CoE) within SAP IDG provides the expertise in application and technology areas to deliver high:end support to our MaxAttention, Active Embedded and Enterprise Support customers.:As CoE Engineer for SAP ERP Logistics (SD), you will analyze SAP ERP Logistics solutions of our global customers and present the results of your findings and recommendations to IT managers and executives.:You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses.:Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations.Location: Bangalore/Mumbai/Pune or GurgaonWe build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well:being, and flexible working models help ensure that everyone : regardless of background : feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ul
Technical Consultant
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customization.You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.Working predominantly in Agile scrum teams, you'll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.You'll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques. Minimum Requirements: 5+ years experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.Extensive experience in building solutions in at least one of our industries - telecommunications, media, insurance, healthcare, or the public sector.A self-starter, adept at picking up new skills and technologies, and eager to break new ground.Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.Vision to help us take our company to the next level.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Technical Requirements: Salesforce (Apex, VisualForce, Lightning)CPQJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools and best practices Preferred Requirements : Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)Expertise in one or multiples of → Salesforce Retail and Consumer goods Cloud, Sales/Service/Experience Cloud, and Vlocity OmnistudioExpertise in one or multiple domains of → Trade Promotion Management & Optimisation, Account Planning , important metric Management, Retail Execution, Visit Planning/Execution , Salesforce maps, Sales AgreementExcellent interpersonal and communications skills.Salesforce Platform Developer / Platform App Builder certificationAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/08/2024 03:14 PM
Technical Account Manager, ES - INDIA
Amazon, Bengaluru, KA, IN
DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesKey job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Bengaluru, KA, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience. - 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Ability to manage multiple tasks and projects in a fast-moving environment. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONSPREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. - Experience in a 24x7 operational services or support environment. - Experience with AWS Cloud services and/or other Cloud offerings.
Technical Consultant - Analytics
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.Working predominantly in Agile scrum teams, you'll be building out complex dashboards and reports with CRMA.You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.You'll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.Minimum Requirements:3+ years experience working on deployment teams, ideally using Agile development techniques.Experience in building solutions in the CRMA dashboard and reports.Experience in data transformation using recipes and data flows.Creating models using Einstein Discovery for predictive and prescriptive analytics .Experience in building Salesforce flows for automating the next best action.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.A self-starter, adept at picking up new skills and technologies, and eager to break new ground.Good communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.Vision to help us take our company to the next level.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Technical Requirements:CRMA ,Einstein Discovery,Recipes, data flows, dashboard creation, Salesforce flows, NBASalesforce (Apex, Lightning)Integration with external systems ,SQL, JoinsData modelingProcess modelling tools and best practicesPreferred Requirements:Certified on Tableau CRM & Einstein Discovery Consultant Tableau desktop,Tableau PrepBuilder,BI Visual AnalyticsKnowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)Good interpersonal and communications skills.Salesforce Platform Developer / Platform App Builder certificationAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/17/2024 03:14 PM
Technical Consultant
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionise companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.Role Description:Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.Working predominantly in Agile scrum teams, you'll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.You'll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.Minimum Requirements:3+ years experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.Experience in building solutions in the financial services industry.A self-starter, adept at picking up new skills and technologies, and eager to break new ground.Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.Vision to help us take our company to the next level.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Technical Requirements:Salesforce (Apex, VisualForce, Lightning)Java, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools and best practicesPreferred Requirements:Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)Excellent interpersonal and communicationAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM
Technical Account Manager, ES - INDIA
Amazon, Bengaluru, KA, IN
DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking Cloud technologies.- Interact with leading technologists around the world.- Work on critical, highly complex customer problems that may span multiple AWS Cloud services.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.- Write tutorials, how-to videos, and other technical articles for the customer community.- Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.- Drive projects that improve support-related processes and our customers’ technical support experience.- Assist in Design/Architecture of AWS and Hybrid cloud solutions.- Help Enterprises define IT and business processes that work well with cloud deployments.- Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. - Track record of ramping up quickly in an evolving and challenging role. - Ability to manage multiple tasks and projects in a fast-moving environment. - Proven track record of exceptional customer focus. - Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONS- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- Experience in a 24x7 operational services or support environment.- Experience with AWS Cloud services and/or other Cloud offerings.