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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Business Development Associate, Service Provider Network (SPN)
Amazon, Bengaluru, Any
BASIC QUALIFICATIONS- 1+ years of sales experience- Bachelor's degree- Data analysis using ExcelDESCRIPTIONAs Business Development Associate, you will be responsible for scaling services aimed to help sellers in their selling journey. To be successful in this role you should have superior communication, presentation and organizational skills. Are you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce, and with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services India offers services to sellers to grow multi-channel commerce. See http://services.amazon.in for details of products and services in India. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climateRole and Responsibilities: You will be responsible for managing service provider/agency ecosystem from ground up. Working in a dynamic business development environment, you will be responsible for recruiting and managing service providers, formulating SOPs and processes for them, following up on job status, soliciting service provider and seller feedback and drawing up plans to scale the service offering.Key responsibilities would be to increase seller adoption for the service and maintain high levels of service performance by account managing service providers. This position is based in Bangalore, IndiaWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Basic knowledge of SQL to be self-sufficient in data requirementsSalary: . Date posted: 04/06/2024 09:32 AM
Digital project Manager Sr. Advisor
, bangalore, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a ((Digital project Manager Sr. Advisor)) to join our team in ((Bangalore)), ((Karnataka)), ((India)).SAP Ariba Project Manager will work for a team chartered with the deployment of SAP Ariba Modules. Duties include but may not be limited to: :Creation of SAP Ariba module Project : Plans and schedules, monitor, manage Implementation Team and execution of the Team Plans and schedules, reporting issues, progress to Steering Committee. :Experience in handling team across the Countries (Europe/Americas/APAC), preparing project plan in Microsoft Project Planner and reporting/capturing the details.:Lead cross:functional teams to understand current state, future state landscape, organizational, master data and business processes and requirements. :Lead configuration requirement efforts and work to ensure SAP Ariba module configurations meet customer requirements identified with customer. :Experience working and implementing the SAP Ariba modules : SAP Ariba Buying and Invoicing, SAP Ariba Sourcing and SAP Business Network.:Lead development of functional specification activities and interface effectively with the Development teams to translate Functional Specification documentation into Technical Specifications and the development of technical designs.:Work with local management to plan and schedule participation of key stakeholders in testing activities.:Provide leadership, guidance, and support during management of the execution of testing activities monitoring progress. :Work with local management, Data Conversion team and Training team to plan and schedule cutover and go:live activities, identifying sequence of tasks, double entry, manual procedures, and load sequences involved. :Manage Deployment:related cutover and go:live activities. :Manage support post go:live, leading team to resolve post go:live issues. The Ideal Candidate Will Have::Have experience in managing the SAP Ariba Implementation project integrating with SAP S/4HANA or with any non:SAP ERP:15+ Years of experience in Project Managementstylelist:style:type:circle::Experience in multiple SAP Ariba module implementation:Project Management and Team Leadership experience :Solid analytical / problem solving skills. :Agile Development methodologies such as "Activate".:Ability to evaluate IT and business challenges from a broad perspective. :Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources. Strong client service attitude :Strong organizational and time management skills :Flexibility to work in shifts to support our global clients.:LI:INCDTSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environ
SAP PP/QM Consultant
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a SAP PP/QM Consultant to join our team in Hyderabad, Telangana (IN:TG), India (IN).Job Requirements:Required Experiencestylelist:style:type:circle::Requires 6+ years of experience in SAP design, prototyping, configuration/build, and testing activities, specifically in Plan to Manufacture SAP PP/QM processes:Multiple (over 4) SAP implementation full life:cycle experience:Data Migration Experience:Project Management and Team Leadership experience:Education and Certificationsstylelist:style:type:circle::Undergraduate degree or equivalent combination of education and work experiencestylemargin:bottom:11.0px::Skillsstylelist:style:type:circle::Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP, particularly Plan to Manufacture processes:Solid analytical / problem solving skills:Ability to evaluate IT and business challenges from a broad perspective.:Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources.:Strong client service attitude:Strong organizational and time management skills:Languagesstylelist:style:type:circle::English fluency preferred, but not mandatory for all positionsAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
SAP Material Management Consultant
, hyderabad, hyderabad district, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a SAP Material Management Consultant to join our team in Hyderabad, Telangana, India.Responsibilities: Our SAP MM Leader will lead a team chartered with the implementation of SAP S/4 HANA and SAP ECC. Duties include but may not be limited to::Educate local teams on basis SAP Materials Management functionality, and SAP in general.:Refine Materials Management process scope, identifying any gaps when necessary.:Perform system demonstrations designed to showcase the existing standard SAP functionality and secure buy:in from customers, while identifying any gaps, and/or requirements.:Translate local business requirements into related configuration requirements and perform system set:ups in SAP to meet customer requirements.:Identify any Reports, Interfaces, Conversions, Enhancements, Forms, Workflows and/or any other development objects necessary to bridge requirements with SAP functionality through the creation of Functional Specification documentation. Interface effectively with developers to translate Functional Specification documentation into Technical Specifications and the development of technical designs:Identify local security requirements and work with Security staff on the creation of security profiles necessary to support local needs:Perform field and value mappings associated with data conversion efforts:Perform demonstrations of the updated system, post build (Configuration and Development) activities to showcase the incorporation and validate localization requirements:Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing:Work on the development training materials incorporating requirements and deliver end user training or train the trainer workshops according to the training plans/schedules:Provide subject matter expert support during cutover and go:live activities and perform tasks assigned as part of cutover plan and schedules:Provide support post go:live and resolve post go:live issuesYears of Experience:Requires 6+ years of experience in SAP S/4 HANA and/or SAP ECC configuration and testing activities, specifically in Materials Management processes:Multiple (over 4) SAP implementation full life:cycle experience:Project Management and Team Leadership experience:SAP ECC / S/4HANA MM Configuration and testing experienceEducation and Certifications:Undergraduate degree or equivalent combination of education and work experience.Skills:Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP ECC or S/4HANA, particularly Materials Management processes:Solid analytical / problem solving skills:Ability to evaluate IT and business challenges from a broad perspective.:Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources.:Strong client service attitude:Strong organizational and time management skillsAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers
Consultant Cloud:Pune(7:11) years
, IN
Primary Skill :Generic Cloud UsageSecondary Skill :JavaOther Skills :Organizational Level 1 :Amdocs Global BusinessOrganizational Level 2 :Amdocs AmericasManager :Avinash Namdeo SatputeLocation:India: Pune (Amdocs Site)Talent Acquisition:Abhilasha Rahul PoteRequired Travel: MinimalOpen to Relocation:Relocation : NoReferral Bonus Reward Amount*:Rs0.00* In case this job is open for Amdocs employees only Refer Friend to Job option is disabledWho are we?Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next:generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of 4.89 billion in fiscal 2023.In one sentenceOur Consultant role provides services for Amdocs and 3rd party applications, also runs programs, applies functional business standard methodologies to transform business processes, crafts and leads change to restructure and transform organizations and achieves business objectives.What will your job look like?You will::Lead and define tuning database parameters and promote the standardization per product cross customers world wide:Set business objectives and targets to ensure success. You will answer the call to integrate various functions and business plans within the Amdocs Quality Engineering Americas region.:Be a focal point to the sales process by demonstrating experience and business insights to help the customer understand the value that Amdocs provides through its consulting and software solutions.:Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects : internal and external Amdocs customers, including partners without database understanding.:Build open lines of communication and develop processes and programs, that will encourage a multi:cultural team to achieve unit goals. Drive organizational integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out:of:the:box solutions that include introducing improvements to further build positive efficiency across operations.:Craft and review test solutions and scenarios, to be implemented and executed in alignment with the scope settled during test planning, demonstrating knowledge and a broad understanding of the business process and requirements.:Support various project aspects such as schedule, budget, risks, work tasks, etc.:Lead consulting team, external contractors, Amdocs matrix teams, and/or customer personnel in a matrix manner:Drive different engagements and develop their experience.All you need is...:Minimum of 7years of experience in the following::Key skills we arelookingare::Migration experience (has run through at least 1:2 cloud migration projects):Automation: Terraform, AWS CloudFormation, Azure ARM Templates (or Bicep), Iac (Infrastructure as Code) Python scripting:DevOps tools: CI/CD Pipelines, Jenkins, Ansible, etc:Containerization: Kubernetes:Consultants will have "design and build" experience : meaning we are looking for hands on cloud engineering experience.We are not looking for people who just support infrastructure that has been built by others. Why you will love this job::You will be able to use your specific insights to lead business change on a large scale and drive transformation within our organization.:You will be a key member of
Business Development Associate, Service Provider Network (SPN)
Amazon, Bengaluru, KA, IN
DESCRIPTIONAs Business Development Associate, you will be responsible for scaling services aimed to help sellers in their selling journey. To be successful in this role you should have superior communication, presentation and organizational skills. Are you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce, and with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services India offers services to sellers to grow multi-channel commerce. See http://services.amazon.in for details of products and services in India. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climateRole and Responsibilities: You will be responsible for managing service provider/agency ecosystem from ground up. Working in a dynamic business development environment, you will be responsible for recruiting and managing service providers, formulating SOPs and processes for them, following up on job status, soliciting service provider and seller feedback and drawing up plans to scale the service offering.Key responsibilities would be to increase seller adoption for the service and maintain high levels of service performance by account managing service providers. This position is based in Bangalore, IndiaWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 1+ years of sales experience- Bachelor's degree- Data analysis using ExcelPREFERRED QUALIFICATIONS- Basic knowledge of SQL to be self-sufficient in data requirements
Business Consultant - Sales Strategy & Intelligence
General Mills, Powai, Mumbai, Any
Position Title Business Consultant Function/Group Sales Strategy & Intelligence Location Mumbai, India Shift Timing 11:00 AM to 8:00 PM Role Reports to Capabilities Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we have been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate. us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC), Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI), Global Shared Services (GSS), Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview GIC Sales Strategy & Intelligence team partners with our global General Mills sales teams in providing them with analytical horsepower and enable business continuity so they can focus on core activities - Selling, driving distribution gains and optimizing merchandising plans to deliver sales volume targets. We enable customer, pricing & promotion strategies across the global markets through our focused capabilities of Sales Execution, Trade & Strategic Revenue Management and Category Management. Teams within function are aligned to the above focused capabilities for each of our markets and each team member specializes in domains of Advanced Analytics, Visual Insights & Planogramming. We are a family of Data analysts, Business analysts and Business Consultants with diverse opinions, cultures and passions and are united by our desire to serve the world by making food people love. We apply the principles of analytics to everything we do, constantly experimenting to discover new ways to add value to our stakeholders, customers and team members. Link Purpose of the role The GIC Sales Canada Capabilities team is looking for someone with a learning mindset who is passionate about Revenue Management/Pricing and energized by working at the intersection of Sales, Finance, Data and Analytics, Brand, CMI and Capabilities. You will be hands on, action oriented, and accountable as we continue to build a best-in-class Global Revenue Management capability that helps drive the performance of General Mills now and into the future.In this role, you will support the Market Strategy & Revenue Management team within the Canada business by providing them with SRM support. You will be providing analytic rigor across all 5 levers of SRM (Price, Trade, Price Pack Architecture, Mix, and Terms) to drive top line and/or bottom-line results for GMCC.Strong candidates for this role will demonstrate exceptional prioritization and communication skills (written & verbal), analytic acumen (analysis and measurement) as well as experience/passion for learning and development.The team member will build a seamless rapport with the point of contact overseas, address and initiate business requests, establish solutions through sophisticated reporting/ tool building and superior presentations/visuals; the work completed will be sent with an actionable analysis that showcases depth & breadth of business acumen.The team member must have a strong grasp of alternatives and use their thought leadership to make calculated decisions to influence how projects and capabilities shape up - this includes leveraging well-conceived proof of concepts. KEY ACCOUNTABILITIES Advance SRM Analytics & Capabilities Conduct analysis, and provide insights, leveraging existing and new tools to surface insights, draw conclusions, make recommendations, and influence business partners to consensus and action. Leverage and embed SRM Tools, when available Provide support and/or act as subject matter expertise on all 5 levers of SRM: Price, Trade, Price Pack Architecture, Mix, and Terms Collaborate across boundaries to learn and implement best-in-class SRM techniques, pre-existing solutions, tools, platforms etc. Identify opportunities to utilize in-house forecasting models to support market initiatives, analyze options, measure, and track results Accelerate engagement with the business by building a brand for self/process and displaying strong stakeholder management skills Comprehend the business strategy, fluidly connect the dots between various performance indices and find synergies in process and lead execution Partner with business/ SRM experts to eliminate market knowledge gaps & drive success through cross-team collaboration Champion SRM via outstanding support; becoming a valued counsel to the business Stakeholder Management Demonstrate effective stakeholder management to deliver high level of customer satisfaction via tangible outputs. Agility towards stakeholder engagement and management in the event of Organization Change or Repurposed goals. Coherence in ideas and communication on project goals, planning, execution, risk management, iterations, and success metrics Dynamic and expedited generation of value - Identify business prospects to discover significant business worth, persuade various stakeholders to recognize the worth, and successfully get support. Aligning with Senior Leadership to drive the vision by working through multiple stakeholders, both internal and external Operational & Executional Excellence Maintain highest level of timeliness and accuracy in all service delivery. Effective stakeholder management to deliver high level of customer satisfaction. Enable standardization across different processes/markets within and across verticals. Contribute towards increasing the process/capability maturity (PEM & LDT model) 100% compliance to Business Continuity Plan (BCP) & Crisis Management readiness Continuous Improvement mindset to deliver Executional Excellence, and Project Management Drive and comply with CI mindset by identifying opportunities to automate, eliminate, standardize, outsource. Collaborate across boundaries in real time to learn and implement best-in-class techniques, pre-existing solutions, tools, platforms etc. Maintain a lens of continuous improvement for the projects, process & larger team - cross functional lens and overseas partnership included. Design trainings based on needs of the team around key concepts, skills and applications and drive execution Participate actively in organizational initiatives and represent the function MINIMUM QUALIFICATIONS Education - Full Time Bachelors from an accredited university (Mandatory). Well-developed communication and interpersonal skills. Attention to detail, ability to complete given tasks with accuracy Self-motivated and detail oriented with the ability to perform well in a fast-paced & changing environment Multitasking ability - learn and implement a host of tools/databases and software's/platforms Design, execute and market Proof of Concept. Strong Story telling skills with Selling & Influential Communication Intermediate/ High proficiency in Microsoft applications (Excel & PowerPoint) Basic/Intermediate with data manipulation and visualization packages (i.e. Tableau, Qlik, Alteryx, Spotfire, GCP, DataPrep) PREFERRED QUALIFICATIONS Preferred Majors: Business Management, Statistics, Marketing, Retail, Economics 4-7 years of relevant Business Reporting, Analytics & Visualization experience in CPG (or related) industry. Experience with market data analysis tools is required (experience working with ACNielsen and IRI preferred.) Expertise in General Mills USRO Trade planning cycle & concepts Expertise in POS & Shipment data, recognizing patterns for GMI categories and/or customers. Familiarity with syndicated data sets (Nielsen/IRI/SPINS), Financial data, trade system data 4-5 yrs of Experience partnering with teams to create visualizations & models (Tableau, financial, econometrics, machine learning) Experience working with loyalty data like shopper card and/or household panel Align with Company Values - Do the right thing all the time; Play to win; Grow and Inspire; Win as a team; Act boldly move quickly Salary: . Date posted: 04/15/2024 01:18 PM
Director of Learning & Development
Fairmont Hotels and Resorts, FAIRMONT MUMBAI SAHAR, Any
Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionJOB SUMMARY:Reporting to the Director of Talent & Culture, the Director of Learning & Development will be responsible to identify the training needs and develops cost effective training initiatives to achieve the hotel's goals. He/She will also monitor, in coordination with Departmental Heads, the correct application of policies, standards and procedures.MAIN JOB RESPONSIBILITIES:Collaborate with the management team to ensure departmental orientation processes are in place and Heartists receive the appropriate new hire training to successfully perform their job.Ensure all HOD/Departmental Trainer use all available on the job training tools for Heartists; supervise on-going training initiatives, record them and conduct training, when needed.Conduct frequent Learning Needs Analysis and effectively partner with stakeholders to implement learning and development initiatives to drive performance.Liaise with the Accor Academy and outsourced training providers to ensure that all L&D opportunities are leveraged to maximise Heartist development.Direct the design and implementation of L&D plan and blended learning initiatives, including on-the-job training, classroom training, mentoring etc. to address capability and knowledge gaps, equip Heartists with the skill sets required to meet operational objectives and ultimately enhance guest experience.Work with operational leaders in analyzing available data through guest feedback system (TrustYou, LQA) to identify skills and service gaps, and design multi-dimensional interventions programs to address these gaps in positive sustainable way.Facilitate a learning culture through the development of Departmental Trainers and education of Leaders on available resources and options to enhance knowledge and capability.Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that the hotel provides world class and luxurious hospitality services to its guests and protect the shareholders' interests.Manage the talent management process including Talent Review, Goal setting, succession planning, and end of the year review in an end-to-end manner for the property while liaising with the Accor Regional Office.Contribute to the preparation of the Learning & Development/ training budget and monitor the financial performance of a given area versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.Support Group Wide and Hotel L&D initiatives to develop key leaders including HOD's and Executive Committee by driving autonomous learning and incorporating that into company issued development initiatives.Ensure coordination and facilitation of new hire orientation program to generate a positive first impression for Heartists and emphasize the importance of guest service in company culture.Develop an effective annual Training Plan which meets the needs of Heartists as outlined in Annual Reviews and PDP and which assists the hotel achieve its goals and objectives.Liaise with Department Heads on regular basis regarding specific training requirements within their Departments and regarding attendance at planned training courses and develop training actions as required.Publish an annual and monthly calendar of training courses and ensure maximum attendance through clear communication to and liaison with Department Heads on a regular basis.Provide an advice service to both managers and Heartists on training opportunities, career choices, qualifications and other T&C issues.Develop effective links with partnership organizations such as Universities and Colleges, Training Providers, other Training Managers, etc.Maintain accurate and up to date records of all training activities.Ensure all requests for training by Heartists are responded to in a timely manner and follow up is conducted where appropriate.Monitor the effectiveness of pre and post course briefings to ensure maximum benefit from training courses and identify future training needs.Monitor department training and on job training (dept. induction, dept. trainers, dept. processes) and ensure consistency and quality of training.Member of the Heartist Engagement Team supporting in building and collaborative initiatives that supports Heartist Engagement.QualificationsJOB QUALIFICATIONS:Previous experience of leadership in the area of Quality, L&D or similarKnowledge of luxury hotel standardsStrong oral and written communication skillsAbility to train and develop team membersAbility to work effectively in a team environment and take initiativeExcellent organizational skillsAnalytical skillsComputer skillsSalary: . Date posted: 04/17/2024 06:05 AM
Consultant - SC Advanced Analytics, Digital Mfg & OU Analytics
General Mills, Powai, Mumbai, Any
Position Title Consultant - Digital Mfg Analytics Function/Group Corporate Location Mumbai, India Shift Timing 1:30 PM to 10:30 PM IST Role Reports to Manager - SC Advanced Analytics Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet market demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions. Link Purpose of the role Supply chain analytics group is responsible for delivering the solutions and developing the capabilities which enables better decision-making in supply chain. This team works closely with all supply chain functions (i.e. plan, source, make, deliver and customer service teams), business units and other cross functional partners for developing solutions to drive business value. This team also drives step-change innovation and improvements in business practices by delivering actionable insights through advanced analytics and supply chain expertise.This role is in the Digital Manufacturing analytics team that supports the Manufacturing and Engineering teams by developing advanced analytics solutions to identify and analyze opportunities corresponding to manufacturing performance, HMM, human safety and food safety. The primary responsibilities of this job are to develop innovative solutions by leveraging analytics techniques like descriptive, diagnostic, predictive and prescriptive modeling, statistical analysis and operations research techniques. This is an individual contributor role that includes project lead responsibilities, stakeholder management, project management, coaching and mentoring the analysts in the team.The individual needs to have a strong problem solving mindset. The kinds of problem statements that we get in this role need strong analytical knowledge, understanding the various manufacturing and plant floor problems and developing sustainable solutions for the same. Choosing the right technique for the right problem is critically important. The solution base may range from descriptive, diagnostic, predictive & prescriptive analytics. Hence, and indepth understanding of various analytics methods is necessary and along with an end to end solutioning mindset. KEY ACCOUNTABILITIES Requirement Gathering and Project Management (20% of Time) • Understand the business problem • Project charter- Business context, Scope, Outcome & success criteria • Identify area of the analysis - Data Science or Operations research model , (using the right technique for the right project) • Understand data availability & analytical usage • Work with the scrum master to put together the team, project time lines and user stories Analytics Models design, development & Improve (40% of Time) • Ideating and Executing improvement ideas to drive efficiency & standardization • Historical data analysis • Descriptive/Diagnostic/Predictive/Prescriptive Model design • Effectively review and deploy results to stakeholders using effective visualizations. Working with other data analysts, data scientists and visualization analysts in the team to achieve the same • Perform automated testing on the models • Support bug fixes/enhancements on existing models Output (20% of Time) • Provide actionable insights to the stakeholders using the appropriate tools - effective presentations, visualizations. • Sustain the models by effectively using DevOps/MLOps and necessary documentation • Deployment and Sustained support for all the applications Training / Knowledge (20% of Time) • Mentor & train team members on data preparation, diagnostics, predictive analytics, R, Python and Manufacturing analytics • Process standardization and documentation • Working on Individual development plans MINIMUM QUALIFICATIONS Full Time graduation from an accredited university (Mandatory). 4 years of related experience Demonstrated high analytical mindset to lead and develop new analytical capabilities. Demonstrated high stakeholder engagement and ability to lead projects through collaborative efforts. High Problem-solving mindset Can work independently and take decisions without seeking help from Supervisor. Strong project management and organizational skills. Experience supporting and working with cross-functional teams in a dynamic environment. Analytics Experience - Descriptive, Diagnostic, Predictive and Prescriptive Programming Language - R, Python, Intermediate SQL Tools - Excel, Tableau/Power BI Understanding of Supply Chain/ Manufacturing Technical/Process Leadership Energizing & Develop People Learning Agility Problem Solving mindset PREFERRED QUALIFICATIONS Master's degree 5+ years of related experience Major Area of Study in any of the below Operations Research Masters in Analytics Mechanical/Industrial/Production Engg Statistics Experience working on DevOps/MLOps, Git & GCP. COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/18/2024 01:20 PM