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Amazon, Sydney, Any, Australia
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Data Center Operations Cluster Manager, BOM - DCO
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BASIC QUALIFICATIONS - 9+ years of experience in Data Center Operations, IT Operations or similar roles - 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment. - 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo.DESCRIPTIONData Center Operations Manager for the world's biggest Cloud Infrastructure.Amazon Data Services India Private Limited ("ADSIPL") is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.We are currently expanding our infrastructure management team and we are looking for a senior manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take ADSIPL Data Center Operations into the future.The Data Center Operations Manager is a senior leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilitiesAbout The Role:• Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs Carry out supervisory responsibilities in accordance with the organization's policies and procedures Mentor, train and develop career progression for direct reports and members of the organization Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective Coordinate support of change management resources in partnership with electrical and mechanical operations teams Develop, improve, and share operational best practices across the region and with peers globally Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices- 4+ years of experience managing geographically dispersed teams - 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)- 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems - 3+ years of experience in excellent verbal and written communication- 3+ years of project management experience - 5+ years experience working with Linux or Unix systems administration or Network Operations - Proficiency in Microsoft Office - Word, PowerPoint, Excel, VisioSalary: . Date posted: 04/08/2024 10:32 AM
Data Center Technical Operations Engineer, Infraops DCEO
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Contribute to documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Assist with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 2+ years of data center engineering experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 10:11 PM
Data Center Technical Operations Engineer, Infraops DCEO
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONSBasic qualifications - 4+ years of relevant work experience in maintaining a DC or Critical space facility - Strong verbal and written communication skills. - Strong leadership and organizational skills. - Strong attention to detail. - Strong Facilities Management skills - Ability to prioritize in complex, fast-paced environment. - Familiar with the concepts and interaction of Service Management systems (Problem & Change) - Experience with the development of MOPs & SWMS for planned works - Physical Security protocol awareness - Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Establish documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. - Management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Familiar with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops management for day to day operational requirements. - Assist in recruiting efforts. - Assist in the the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications - Degree or Technical (Military/ Trade School) Degree and relevant experience. - 6+ years of Data Center Engineering/Operations Experience - 4+ years of Data Center Management Experience - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:22 PM
Data Center IT Operations Technician
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diplomaDESCRIPTIONAre you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world's most Customer-centric Company. You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges. Data Center Operations designs, installs & maintains the world's largest Computing Infrastructure. This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region. Key Responsibilities: - Escalation point and technical troubleshooter for all Systems and problems - Deep diving into Linux server issues - Remediation of physical layer outages, both Systems & Network - Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events - Shift work (4 days on and 4 days off including night shifts on a rotational basis) - Install & configure racks of hosts in line with internal SLAs - Triage & resolve trouble tickets for all devices in your region - Physical replacement of server and network device parts - Ensure correct rotation of parts & spares - Enforcing Amazons Security Best Practices - Interact with third party vendors & contractors - Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs - Participate in and deliver on a number of high impact small to mid-scale projects - This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment. - It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. - Candidates must possess a valid driver's license and their own vehicle to travel between sites.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressureAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:18 PM
Data Center Technical Operations Engineer, Infraops DCEO
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- 2+ years of electrical or mechanical, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- Strong verbal and written communication skills.- Strong leadership and organizational skills.- Strong attention to detail.- Ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of Service Management systems (Problem & Change)- Experience with the development of MOPs & SWMS for planned works- Physical Security protocol awareness- Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Contribute to documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Assist with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 2+ years of data center engineering experience- Degree or Technical (Military/ Trade School) Degree and relevant experience- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:50 PM