DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptional people. Amazon is seeking a Senior Business Intelligence Engineer to join the Global Procurement Excellence (GPE), Business Intelligence (BI) team.GPE is part of the Global Procurement Organization (GPO). It is the single channel for Amazon globally that creates, delivers and maintains core procurement capabilities while executing best-in-class S2P policies, processes and digital solutions. The pillar drives efficiency, control & compliance and delivers a user and supplier centric procurement experience consistently across teams, businesses and regions. BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner.Having actionable analytics is part of our culture and we insist on timely, accurate, scalable and actionable business intelligence. A Senior Business Intelligence Engineer should be able to cope with a fast pace environment, work on multiple deliverables and in parallel, be comfortable with prioritizing efficiently and communicating progress and blockers in an effective manner.Key job responsibilities• Manage a portfolio of BI solutions related to supplier risk and performance management, work with multiple stakeholders and communicate effectively progress and blockers with the project team and sponsors. Identify high impact business problems and present written recommendations on solutions that will drive the future of EU Ops Procurement• Design and own processes that are customer centric and will improve the operational efficiency. • Develop ETL jobs and analytical layers that require in depth knowledge in scripting and OLAP concepts (Data Marts, Data Cubes, Python-Based Data Analysis Layer etc.).• Implement metadata management and follow core data governance practices• Develop visualizations that are fast and easy to comprehend.• Adopt existing best practices or contribute to improving them; solution design, development, validation and documentation practices.A day in the lifeA Senior Business Intelligence Engineer manages requirements from a large group of customers, understands how they operate and is able to build solutions that return the right strategic value back to the organization. Improves the way that customers interact with data and analytics. Works cross functionally, interacting with other tech and non-tech teams globally to align on requirements and solutions. Develops and maintains strong networks and partnerships across organizations, builds trusted relationships. Keeps customers and stakeholders up to date. Innovates in data engineering, analysis, statistics and visualization.About the teamGPE BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Knowledge of data warehousing and data modeling- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience building measures and metrics, and developing reporting solutionsPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership- Experience with theory and practice of information retrieval, data science, machine learning and data mining- PhD in statistics, data science, or an equivalent quantitative field

Senior Full Stack Engineer - HuPortal Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Full Stack Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC, formerly Teletech, is seeking a Sr. Full-Stack Engineer to join our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Product Engineering team, you will be a valuable contributor within our Humanify Enterprise group as a Sr. Full-Stack Engineer. You will work directly with the team to identity the design needs of the new or modified application features. The Sr. Full-Stack Engineer will have a seat at the table in all meetings such as project planning, estimation, standups, and stakeholder show & tell. * Participate in active discussions regarding new features for future projects. * Contribute to the Architecture/Design framework. * Help troubleshoot and verify bugs. What skills you’ll need: * 5+ year’s software development experience of web-based applications. * Good understanding of software development lifecycle (Agile experience a plus). * Cloud agnostic multi-tenant experience. * Experience with Java web applications and/or Hibernate, Spring, Spring MVC and/or Struts, JSP, Servlets, Web Services, XML, JUnit, Ant. * Java certification a plus. * Experience with Tomcat, JBoss, Weblogic or equivalent. * Proficient with SQL and relational database concepts. * Experience with UNIX or Linux environments. * Good understanding of the latest web technologies such as JS, XML, HTTPS, AJAX, MVC, Web Servers, Application Servers, etc. * Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work. * Excellent logic, problem-solving, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to work effectively with diverse groups of people. * Flexibility to handle demands of a rapidly growing and changing workplace. * BS or MS in Computer Science or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior DevOps Engineer - Other New Projects Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior DevOps Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.As part of our Product Engineering organization, you will be a valuable member of our Humanify Product Engineering group as a Senior DevOps Engineer. You will work directly with the development team to support several TTEC Digital product projects. What you will be doing:* Work as a dedicated DevOps Engineer for various product projects * Streamline automation into all aspects of a software lifecycle * Conduct and automate systems tests for security, performance, and availability * Implement automation tools and frameworks * Troubleshoot production issues and coordinate with the development team to streamline code deployment What skills you will bring:* 3 years of experience developing or supporting SaaS or PaaS products * 2 years of hands on DevOps experience or equivalent software-engineering * Strong background in Linux/Unix administration * Ability to use a wide variety of cloud services (experience with AWS is required) * Strong experience with Kubernetes and Docker * CI/CD pipeline automation (experience with Jenkins required) * A working understanding of programming and script (bash/perl/python/js) * Knowledge of best practices and IT operations in an always-up, always-available service * Good understanding of software development lifecycle (Agile/Scrum experience a plus). * Experience with automation/configuration management using either Puppet, Chef or an equivalent. * Excellent logic, problem-solving, and troubleshooting skills. * Experience deploying and managing Wildfly, Tomcat, Jetty, Apache or Nginx deployments a plus * Excellent verbal and written communication skills. * Flexibility to handle demands of a rapidly growing and changing workplace. * Systems Engineering and Performance is a plus * BS or MS in CS/IS or related degree or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Systems Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Systems Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: The Senior Systems Engineer will be primarily responsible for design, build, deployment and maintenance of Microsoft infrastructure and virtualization technologies. The individual must take ownership of incident and problem management to meet or exceed established service level agreements. The individual must interact with internal, customer, and third-party teams for configuration, integration and deployment activities. What you’ll bring to us: Provide design, engineering, and technical expertise regarding integration of new and existing technology into IT systems architectureEngineer cost effective and functionally best practice focused Windows server based solutionsInterface with internal, customer, and third-party teams for configuration, integration and deployment activities and projectsProvide Tier-3 support for all Windows based systems and services (Exchange, Skype for Business, SharePoint, AD, DNS, DHCP)Design and develop support tools, infrastructure monitoring capabilities, and automation of deployment/troubleshooting routinesConsolidate and aggregate data from disparate systems to provide infrastructure intelligence that proactively addresses infrastructure capacity and utilization concerns What skills you’ll need: BA/BS in CS/IS or related degree or equivalent experience4 or more years of expertise installing, configuring and maintaining Windows Server 2003/2008/2012, VMware vSphere and MS Hyper-V on blade and rack-mounted servers from Dell, HP, IBM, Cisco4 or more years experience supporting Microsoft Exchange Server and Lync/Skype for Business in a multi-domain, enterprise environmentCurrent Microsoft Certified IT Professional or MCSEStrong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)Detailed understanding of advanced Windows Services including: Remote Desktop Services, IIS, DNS, DHCPEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior UI Engineer - Legacy Hu Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how weconnect is everything… and we'd like to connect with you too! We arelooking for you to help us deliver exceptional customer experiences as a Senior UI Engineer. At TTEC, we help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle: customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.Your role brings that principle to life. TTEC, a 50,000 employee, globalcustomer experience pioneer, is opening a new information technology and datascience center of excellence in Hyderabad where you'll have the opportunity toget in on the groundfloor of this expansion. As a technologist, we know you'rein high demand. And we know it's important you find the right fit for yourfuture. Have ideas you want to contribute? We're listening. Looking forexposure to different clients, different technologies? It's what we do. Want tomake an impact on the future? We're innovating every day. Teamwork key? You'llhave the opportunity to work on global projects with a knowledge-thirsty,international team. Join our inclusive IT team and you'll help createmeaningful employee experiences that drive memorable customer experiences.The Senior Web Developer will beresponsible for the ongoing maintenance and evolution of our API Frameworkproduct tools suite and may be asked to support other projects in the TtecProduct Development organization. The API Framework project is built on theSpring Tool Suite (STS) using Java. Our Admin Portal has a number of WebApplications that support the API Framework including a Forms Designer, CallCenter configuration and Security Admin tools to name a few. EssentialDuties & Responsibilities:Maintain and evolve allaspects of Admin Portal ToolsWrite code, fix bugs,improve performance of existing implementationUpgrade the UI look andfeel to match Portal NGRewrite tools from theground up as necessaryFix bugs and addclient-side featuresTroubleshoot and ResolveProduction issues in a timely mannerJob Specifications:Bachelor’s degree in Computer related field5+ years of industry experience building large scale webapplications5+ years’ experience with popular Javascript frameworks(Angular, React, Vue.js)5+ years of experiencing with HTML, Javascript, CSS, UI / UXDesignGood understanding of the Software Development Life CycleStrong Object-Oriented Design and Programming skillsExperience working in anAgile environment (Scrum, Kanban)Experience with popularSQL and NoSQL Databases (SQL Server, Postgres, Mongo)Experience in UNIX orLinux environments Strong communicationskillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Software Engineer (Mobile App) - Legacy Hu Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Mobile App Developer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. The Senior Mobile App Developer will be responsible for the ongoing maintenance and evolution of our API Framework Software Development Kits (SDKs) and may be asked to support other projects in the Ttec Organization. The API Framework project is built on the Spring Tool Suite (STS) using Java. Our Mobile SDKs allow us to provide Call Center (Chat, Voice, Email) support to Ttec customers. What skills you will bring: * Maintain and evolve all aspects of Mobile SDKs (Android, iOS) * Write code, fix bugs, improve performance of existing implementation * Upgrade the various applications (Test Harness, Clarity Demo App) * Rewrite tools and SDKs from the ground up as necessary * Fix bugs and add client-side features * Troubleshoot and Resolve Production issues in a timely manner What you'll be doing:* Bachelor’s degree in Computer related field * 5+ years of Android Development experience * Strong iOS Development skills or enthusiasm to learn * Good understanding of the Software Development Life Cycle * Strong Object-Oriented Design and Programming skills * Experience working in an Agile environment (Scrum, Kanban) * Experience with popular SQL and NoSQL Databases (SQL Server, Postgres, Mongo) * Experience in UNIX or Linux environments * Strong communication skills Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Verint Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior UCCE Escalation Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC is seeking a Cisco UCCE Senior Escalation Engineer to join our Technology Services team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco contact center solutions. What you’ll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues. Ability to work in a delivery support environment that involves structured processes and timelinesExperience with a disciplined development methodology and release management processTelecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel)Familiarity with Cisco Email Manager and Cisco Unity Architecture deployment, support, and administration preferred.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis/voice protocolsMulti-site configuration and hybrid of enterprise level IP and TDM environments What skills you’ll need: 4+ years administration, troubleshooting and support experience with Cisco Unified Contact Center Enterprise applications. Integration and deployment experience with these applications is highly desirable.Cisco IP Dialer development and support experienceExperience with Cisco IP-IVR Application performing design, development, and support functions.Experience performing Cisco ICM scripting, design, deployment, administration, and troubleshooting.Experience with Cisco CVP Application design, development, administration and troubleshooting.Exposure with Cisco UCCE Solution Architecture and Integration.Experience with call recording solutions, Calabrio preferredMulti-site configuration and hybrid of enterprise level IP and TDM environmentsCisco Certifications (i.e., CCNA, CCDP, CCIE) preferredAbility to obtain US Security clearanceEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Urgently Required Project Manager (System Development) for Bahrain

, Hyderabad

Greetings from VAM SYSTEMS…. VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. We offers a comprehensive list of services in the field of IT infrastructure m

Senior Program Manager

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech teams- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experienceDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. As a Program Manager for Shipping and Region Authority, (SARA), you will work closely with Product Managers and Business Intelligence Engineers to drive data-driven decision-making and use broad skills to build analytics and reporting capabilities.We are a global organization working with business teams across all Amazon marketplaces. This team influences the customer ordering experience with products that model shipping, transportation and regional capabilities for all products across all amazon markets.The teams vision is to exponentially simplify the ability for Amazon businesses and its partners to build regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience, from product discovery to purchase, based on their location, program eligibility, and delivery options.This role involves driving critical decisions with cross functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. This position involves regular communication with Operation Teams, senior management, Tech teams, and project sponsors on status, risks and change control. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Project and Stakeholder management. If you know and love working with business intelligence tools, are comfortable accessing and working with large and diverse data sets from multiple sources, and enthusiastic about partnering with the business to deliver results, we need you on our team!Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Solve real life business problems by data analytics using big data- Collaborate with business users on requirements, objectives and measures- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects- Propose business metrics and perform data analysis for untouched areas. Find and merge dispersed data sources for reporting and deep-dive.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/06/2024 09:32 AM

Senior Salesforce DevOps Consultant

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We seek a talented DevOps engineer to join a strong technology team responsible for the implementation and support of high-volume, high-performance client-facing applications. The candidate will provide deployment/release support for applications that are part of cloud-based, mobile, and/or on-premise environments. You will be responsible for leading key projects in the design, development, and post-release support of the tools that are used by a variety of internal teams at salesforce.com including Salesforce Research scientists. You will be working with multiple development teams as you use their tooling to build capacity at scale. The ideal candidate will be able to learn quickly, work in a fast-paced, team-driven environment, be a problem solver, and has great communication skills. DevOps Engineers who thrive in a fast-paced, dynamic, collaborative environment, and love working with an agile, customer-driven, technology team should apply. At Salesforce, the DevOps Technical Consultant will be part of the Global Delivery Centre (GDC) within the Salesforce Professional Services organization. The GDC includes technical and functional subject matter experts who implement Salesforce products, to meet customer needs whilst leveraging Salesforce best practices. This individual will play a strategic role by using their more technically oriented skill sets to service and support clients during and post-launch. In this role, one must drive ongoing innovation and collaborate with our Customer Success teams using up-to-date programs and tools to assist our customers in achieving successful outcomes and growing their business on the Salesforce platform. Your ImpactBuild, automate, deploy and operate highly available, robust, resilient, and secure Salesforce applicationsDesigning, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centersCreative problem solver and out-of-the-box thinker who can effectively collaborate with a range of partners throughout a matrixed organization.Demonstrate ability to quickly learn new Salesforce innovations and deeply evaluate the technical components of technology, service, or product from a business perspective.Consult with internal customers and act as an advocate in representing their requirements to teams and develop innovative ways to overcome their challenges.Be a proud ideator and confidently drive innovations to market with a full customer perspective.Communicate clearly and efficiently. Define expectations for collaborating teams, hold them accountable for success and failure.Strong familiarity working within case/ticketing queues, managing competing tasks & troubleshooting requests on behalf of stakeholders Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available Basic Requirements 6+ years of work experience in a DevOps or similar role.Solid understanding of how to configure, deploy, manage and maintain Salesforce applicationsExperience in handling salesforce metadata, environments and sandbox managementProficiency with source control, continuous integration, and testing pipelines.Experience with Version Control systems (GitHub, GitLab, Azure DevOps, etc.) and system registration, setup, branching strategy, environment strategy, etc.Experience with Containers and orchestration services like Kubernetes, Docker, etc.Knowledge about cloud security and best practices.Fluency in one or more scripting languages such as Python or Ruby.Proven ability to quickly learn and implement unfamiliar technologiesBeing a great listener, collaborator, communicator, and mentor.A strong background in open-source technology and DevOps tools.Championing a culture and work environment that promotes diversity and inclusion.Preferred Requirements Bachelor's degree in Management Information Systems/Computer Information Systems or related fieldExperience with Version Control (Git)Experience with continuous integration/continuous delivery tools such as Jenkins, GitHub actions, or Azure DevOps.Experience with Implementing any Salesforce Devops Commercial tools such as Copado, Flosum, Gearset/Changeset, Autorabit etc.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM