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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Senior Business Intel Engineer, Global Procurement Organization
Amazon, Hyderabad, TS, IN
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptional people. Amazon is seeking a Senior Business Intelligence Engineer to join the Global Procurement Excellence (GPE), Business Intelligence (BI) team.GPE is part of the Global Procurement Organization (GPO). It is the single channel for Amazon globally that creates, delivers and maintains core procurement capabilities while executing best-in-class S2P policies, processes and digital solutions. The pillar drives efficiency, control & compliance and delivers a user and supplier centric procurement experience consistently across teams, businesses and regions. BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner.Having actionable analytics is part of our culture and we insist on timely, accurate, scalable and actionable business intelligence. A Senior Business Intelligence Engineer should be able to cope with a fast pace environment, work on multiple deliverables and in parallel, be comfortable with prioritizing efficiently and communicating progress and blockers in an effective manner.Key job responsibilities• Manage a portfolio of BI solutions related to supplier risk and performance management, work with multiple stakeholders and communicate effectively progress and blockers with the project team and sponsors. Identify high impact business problems and present written recommendations on solutions that will drive the future of EU Ops Procurement• Design and own processes that are customer centric and will improve the operational efficiency. • Develop ETL jobs and analytical layers that require in depth knowledge in scripting and OLAP concepts (Data Marts, Data Cubes, Python-Based Data Analysis Layer etc.).• Implement metadata management and follow core data governance practices• Develop visualizations that are fast and easy to comprehend.• Adopt existing best practices or contribute to improving them; solution design, development, validation and documentation practices.A day in the lifeA Senior Business Intelligence Engineer manages requirements from a large group of customers, understands how they operate and is able to build solutions that return the right strategic value back to the organization. Improves the way that customers interact with data and analytics. Works cross functionally, interacting with other tech and non-tech teams globally to align on requirements and solutions. Develops and maintains strong networks and partnerships across organizations, builds trusted relationships. Keeps customers and stakeholders up to date. Innovates in data engineering, analysis, statistics and visualization.About the teamGPE BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Knowledge of data warehousing and data modeling- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience building measures and metrics, and developing reporting solutionsPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership- Experience with theory and practice of information retrieval, data science, machine learning and data mining- PhD in statistics, data science, or an equivalent quantitative field
Sustain - Systems Escalation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Systems Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you will be doing: The Systems Escalation Engineer will be responsible for the day to day support, administration and maintenance of Microsoft Windows Server-based technologies. This role requires in-depth knowledge of Windows Server 2008/12/16, Active Directory, Hyper-V, VBS and PowerShell scripting languages, LDAP, TCP/IP, NTP, DNS, IIS, DHCP, SNMP, SMTP and SSL/TLS. The individual must take ownership of maintenance activities, incident and problem management to meet or exceed established service level agreements. In this role, the administrator will interact with internal, customer, and third-party teams for troubleshooting of configuration, integration and deployment activities. You will be responsible for:Provide Tier-2 support for Windows based systems and services (Windows Server, Hyper-V, Active Directory, DNS, DHCP)Adhere to best practice security measures to protect the confidentiality, integrity and availability of customer dataConduct routine hardware and software audits to ensure compliance with established standards, policies and configuration guidelinesDocument, schedule, conduct and test system changes in accordance with operational guidelinesAdministration of patch management through SCCMAdministration and support of Microsoft Exchange On-Prem and Online (O365)Desired Skills and Experience: Flexibility to work off-hours in support of a 24x7 business model5 years experience installing, configuring and maintaining Windows Server 2008/2012/2016 in both physical and virtual environments3+ years experience with SCCM 2007/2012 patch management and application deployment3+ years experience with Microsoft Exchange technologies (on-prem / O365). Cisco Ironport experience is a plus. BA/BS in CIS, related degree or equivalent experienceCurrent Microsoft Certified IT Professional or MCSAStrong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)Detailed understanding of advanced Windows services including: Remote Desktop Services, IIS, Clustering ServicesDemonstrated expertise in Active Directory administration and group policy managementUnderstanding of shared storage, replication, load balancing, and LAN/WAN technologiesUnderstanding of IT service management frameworks such as ITILUnderstanding of high availability and disaster recovery strategies Preferred Qualifications:Server Virtualization experience: VMware and Hyper-Microsoft Azure systems administration Experience in the following areas is a plus: Unix Servers Unix Servers – (AIX, HMC, PowerVM)Linux Servers – (CentOS, RedHat, Basic Administration, performance evaluation, Log review and extraction, Authentication, Xymon, NimSoft, ) SFTP/FTP services - (Administrate, access, logs, troubleshooting) Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Systems Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Systems Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: The Senior Systems Engineer will be primarily responsible for design, build, deployment and maintenance of Microsoft infrastructure and virtualization technologies. The individual must take ownership of incident and problem management to meet or exceed established service level agreements. The individual must interact with internal, customer, and third-party teams for configuration, integration and deployment activities. What you’ll bring to us: Provide design, engineering, and technical expertise regarding integration of new and existing technology into IT systems architectureEngineer cost effective and functionally best practice focused Windows server based solutionsInterface with internal, customer, and third-party teams for configuration, integration and deployment activities and projectsProvide Tier-3 support for all Windows based systems and services (Exchange, Skype for Business, SharePoint, AD, DNS, DHCP)Design and develop support tools, infrastructure monitoring capabilities, and automation of deployment/troubleshooting routinesConsolidate and aggregate data from disparate systems to provide infrastructure intelligence that proactively addresses infrastructure capacity and utilization concerns What skills you’ll need: BA/BS in CS/IS or related degree or equivalent experience4 or more years of expertise installing, configuring and maintaining Windows Server 2003/2008/2012, VMware vSphere and MS Hyper-V on blade and rack-mounted servers from Dell, HP, IBM, Cisco4 or more years experience supporting Microsoft Exchange Server and Lync/Skype for Business in a multi-domain, enterprise environmentCurrent Microsoft Certified IT Professional or MCSEStrong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)Detailed understanding of advanced Windows Services including: Remote Desktop Services, IIS, DNS, DHCPEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Verint Escalation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior UCCE Escalation Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC is seeking a Cisco UCCE Senior Escalation Engineer to join our Technology Services team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco contact center solutions. What you’ll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues. Ability to work in a delivery support environment that involves structured processes and timelinesExperience with a disciplined development methodology and release management processTelecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel)Familiarity with Cisco Email Manager and Cisco Unity Architecture deployment, support, and administration preferred.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis/voice protocolsMulti-site configuration and hybrid of enterprise level IP and TDM environments What skills you’ll need: 4+ years administration, troubleshooting and support experience with Cisco Unified Contact Center Enterprise applications. Integration and deployment experience with these applications is highly desirable.Cisco IP Dialer development and support experienceExperience with Cisco IP-IVR Application performing design, development, and support functions.Experience performing Cisco ICM scripting, design, deployment, administration, and troubleshooting.Experience with Cisco CVP Application design, development, administration and troubleshooting.Exposure with Cisco UCCE Solution Architecture and Integration.Experience with call recording solutions, Calabrio preferredMulti-site configuration and hybrid of enterprise level IP and TDM environmentsCisco Certifications (i.e., CCNA, CCDP, CCIE) preferredAbility to obtain US Security clearanceEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Business Intel Engineer I, AOP
Amazon, Hyderabad, TS, IN
DESCRIPTIONAmazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.Key job responsibilities1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap.2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.3) Define analytical approach; review and vet analytical approach with stakeholders.4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis7) Work with a variety of data sources and Pull data using efficient query development thatrequires less post processing (e.g., Window functions, virt usage)8) When needed, pull data from multiple similar sources to triangulate on data fidelity9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team10) Provide program communications to stakeholders11) Communicate roadblocks to stakeholders and propose solutions12) Represent team on medium-size analytical projects in own organization and effectively communicate across teamsA day in the life1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes2) Have the capability to handle large data sets in analysis through the use of additional tools3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved6) Communicate complex analytical insights and business implications effectivelyAbout the teamAOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with building and maintain basic data artifacts (e.g. ETL, data models, queries)- Experience with scripting language (e.g., Python, Java, or R)- 2+ years of ecommerce, transportation, finance or related analytical field experiencePREFERRED QUALIFICATIONS- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysis
Business Intel Engineer II, AOP
Amazon, Hyderabad, TS, IN
DESCRIPTIONAmazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.Key job responsibilities1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap.2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.3) Define analytical approach; review and vet analytical approach with stakeholders.4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis7) Work with a variety of data sources and Pull data using efficient query development thatrequires less post processing (e.g., Window functions, virt usage)8) When needed, pull data from multiple similar sources to triangulate on data fidelity9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team10) Provide program communications to stakeholders11) Communicate roadblocks to stakeholders and propose solutions12) Represent team on medium-size analytical projects in own organization and effectively communicate across teamsA day in the life1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes2) Have the capability to handle large data sets in analysis through the use of additional tools3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved6) Communicate complex analytical insights and business implications effectivelyAbout the teamAOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- 4+ years of ecommerce, transportation, finance or related analytical field experiencePREFERRED QUALIFICATIONS- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
Lead Software Engineer - Java
JPMorgan Chase, Hyderabad, Any
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Practical cloud native experienceAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/12/2024 10:28 PM
Staff Analytics Engineer ( Data Platform)
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Staff Analytics Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape Roles & Responsibilities: As a Staff Analytics Engineer, you will lead data pipeline, data strategy, and data visualization-related efforts for the Data & Analytics organization at Max. You're an engineer who not only understands how to use big data in answering complex business questions but also how to design semantic layers to best support self-service vehicles. You will manage projects from requirements gathering to planning to implementation of full-stack data solutions (pipelines to data tables to visualizations). You will work closely with cross-functional partners to ensure that business logic is properly represented in the semantic layer and production environments, where it can be used by the wider Product Analytics team to drive business insights and strategy. Design and implement data models that support flexible querying and data visualization.Partner with Product stakeholders to understand business questions and build out advanced analytical solutions.Advance automation efforts that help the team spend less time manipulating & validating data and more time analyzing.Build frameworks that multiply the productivity of the team and are intuitive for other data teams to leverage.Participate in the creation and support of analytics development standards and best practices.Create systematic solutions for solving data anomalies: identifying, alerting, and root cause analysis.Work proactively with stakeholders to ready data solutions for new product and/or feature releases, with a keen eye for uncovering and troubleshooting any data quality issues or nuances.Identify and explore new opportunities through creative analytical and engineering methods. What to Bring : Bachelor's degree, MS or greater in a quantitative field of study (Computer/Data Science, Engineering, Mathematics, Statistics, etc.)8-12 years of relevant experience in business intelligence/data engineeringExpertise in writing SQL (clean, fast code is a must) and in data-warehousing concepts such as star schemas, slowly changing dimensions, ELT/ETL, and MPP databasesExperience in transforming flawed/changing data into consistent, trustworthy datasets, and in developing DAGs to batch-process millions of recordsExperience with general-purpose programming (e.g. Python, Java, Go), dealing with a variety of data structures, algorithms, and serialization formatsExperience with big-data technologies (e.g. Spark, Kafka, Hive)Advanced ability to build reports and dashboards with BI tools (such as Looker and Tableau)Experience with analytics tools such as Athena, Redshift/BigQuery, Splunk, etc.Proficiency with Git (or similar version control) and CI/CD best practicesExperience in managing workflows using Agile practicesAbility to write clear, concise documentation and to communicate generally with a high degree of precisionAbility to solve ambiguous problems independentlyAbility to manage multiple projects and time constraints simultaneouslyCare for the quality of the input data and how the processed data is ultimately interpreted and usedExperience with digital products, streaming services, or subscription products is preferredStrong written and verbal communication skills Characteristics & Traits Naturally inquisitive, critical thinker, proactive problem-solver, and detail-oriented.Positive attitude and an open mindStrong organizational skills with the ability to act independently and responsiblySelf-starter, comfortable initiating projects from design to execution with minimal supervisionAbility to manage and balance multiple (and sometimes competing) priorities in a fast-paced, complex business environment and can manage time effectively to consistently meet deadlinesTeam player and relationship builder What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:53 AM
Lead Software Engineer - Java Fullstack
JPMorgan Chase, Hyderabad, Any
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Risk Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience in Java Full Stack, Design and Architecture, SQL, PL/SQL and AWS. Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) - Java, SQL, PL/SQL Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Experience in Financial Service Industry is nice to have.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/18/2024 10:24 PM