Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula

Senior Software Engineer (LWC + Apex) - Hyderabad

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software EngineeringJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Do you love building stuff? The Senior Member of Technical Staff (Salesforce Platform) will be a key member of the Web Platforms team in Hyderabad. This role is for an experienced full-stack Salesforce Developer with incredible development experience so that they can complement a team of skilled engineers on projects. You will be responsible for developing and architecting through all phases of the front-end to the back-end development lifecycle. You will use your experience to work with team members to develop new features, as well as, enhance existing infrastructure and frameworks. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technologies and integrate them quickly.As SMTS (Senior Member Of Technical Staff), you would be part of the engineering team, working closely with other Product Managers and architects, who are responsible for building applications, adding new features, or improving the current applications. Basic Requirements/Experience: 6+ years of experience in web-based software development7+ years of experience programming on the Force.com platformExperience in complex projects using Web Services integration (SOAP and REST)Build and integrate applications on the Salesforce platform and experience in creating custom objectsExperience in JavaScript (JS) and Cascading Style Sheets (CSS)Strong knowledge of Lightning Aura and Lightning web componentsExtensive understanding of OO design, design patterns, and data modelingExperience as a technical leader with good communication and influence design approach to new applications and features Preferred Requirements/Experience: Preferred Certifications - Platform Developer 1, Java Script Dev 1, AdminExperience in Salesforce Flows and other productsExperience with test automation skills - Kumonium, TestNG, Selenium Web Driver, JUnit, JMeter, and ApexUnit testing frameworksExperience working with Agile/Scrum methodologyUnderstanding of various user-based security modelsGood to know about CRM analytics/dashboards.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/22/2024 03:15 PM

Senior Engineer, Software Engineering

, hyderabad, IN

XPO India Shared ServicesBe a Part of Something BigWhat you'll do on a typical day:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.stylelist:style:type:square::Manages team of Engineers, supervise team of 5 : 10 employees.:Ensure the availability and efficient working of the services in compliance with the non:functional expectations. :Plan and implement continuous improvements and changes in the ecosystem through automation.:Handle service interruptions towards resolution within the defined SLAs with a mindset of continuous improvement:React to events (monitor alerts, support escalation issues, internal incidents), i.e., incidents that hit the application or the underlying infrastructure. Troubleshoot and resolve the service interruption (either hands:on or by guiding 3rd party for incident resolution actions with clear instructions):Provide information for root cause analysis and/or conduct postmortem and provide reports.:Provide recommendations/workarounds for identified problems.:Liaise and act with others (end users, internal teams) for incident and problem management.:Documentation: Create documentation tuned for the intended audience, including runbooks, Knowledge Base articles, how:to articles:Communication: Communicate with different stakeholders and vendors on technical level. Able to translate the impact of technical issues and concept to non:technical users for impact assessment.What you need to succeed at XPO:stylelist:style:type:square::Minimum Required Education: B.Tech / BE / in Computer Science / MCA or related field.stylelist:style:type:square::Minimum Required Experience: 8 to 12 years as an Operations Engineer / Dev Ops / Dev Sec Ops engineer with experience in multiple layers of software development / production management. Technical Competencies:stylelist:style:type:square::Proven ability to triage problems quickly, assess the problem's impact and severity, and provide appropriate response. Ability to provide workarounds for the system to work while not ignoring the need for root cause troubleshooting.:Must be comfortable reading and writing in any of the following: C++, Java, Python:Good working knowledge of ITIL processes and procedures (e.g., incident, problem, emergency change):Experience with IAC/CM tools (Terraform, Cloud Formation, Ansible, Chef, Puppet, Salt):Understanding of containers and related technologies such as Swarm and Kubernetes in a production environment:Broad technology experience with Automation SoftwareBe part of something big.XPO India Shared ServicesBe a Part of Something Big

Senior Business Intel Engineer, Global Procurement Organization

Amazon, Hyderabad, TS, IN

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptional people. Amazon is seeking a Senior Business Intelligence Engineer to join the Global Procurement Excellence (GPE), Business Intelligence (BI) team.GPE is part of the Global Procurement Organization (GPO). It is the single channel for Amazon globally that creates, delivers and maintains core procurement capabilities while executing best-in-class S2P policies, processes and digital solutions. The pillar drives efficiency, control & compliance and delivers a user and supplier centric procurement experience consistently across teams, businesses and regions. BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner.Having actionable analytics is part of our culture and we insist on timely, accurate, scalable and actionable business intelligence. A Senior Business Intelligence Engineer should be able to cope with a fast pace environment, work on multiple deliverables and in parallel, be comfortable with prioritizing efficiently and communicating progress and blockers in an effective manner.Key job responsibilities• Manage a portfolio of BI solutions related to supplier risk and performance management, work with multiple stakeholders and communicate effectively progress and blockers with the project team and sponsors. Identify high impact business problems and present written recommendations on solutions that will drive the future of EU Ops Procurement• Design and own processes that are customer centric and will improve the operational efficiency. • Develop ETL jobs and analytical layers that require in depth knowledge in scripting and OLAP concepts (Data Marts, Data Cubes, Python-Based Data Analysis Layer etc.).• Implement metadata management and follow core data governance practices• Develop visualizations that are fast and easy to comprehend.• Adopt existing best practices or contribute to improving them; solution design, development, validation and documentation practices.A day in the lifeA Senior Business Intelligence Engineer manages requirements from a large group of customers, understands how they operate and is able to build solutions that return the right strategic value back to the organization. Improves the way that customers interact with data and analytics. Works cross functionally, interacting with other tech and non-tech teams globally to align on requirements and solutions. Develops and maintains strong networks and partnerships across organizations, builds trusted relationships. Keeps customers and stakeholders up to date. Innovates in data engineering, analysis, statistics and visualization.About the teamGPE BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Knowledge of data warehousing and data modeling- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience building measures and metrics, and developing reporting solutionsPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership- Experience with theory and practice of information retrieval, data science, machine learning and data mining- PhD in statistics, data science, or an equivalent quantitative field

SOA Senior Engineer

TTEC, Andhra Pradesh, Hyderabad

Under minimal supervision the SOA Senior Engineer is responsible to maintain standards in software solutions design, development,automated testing, and fault tolerance. Engineers are expected to provideproficient execution in basic software architecture, large scale data store,cloud-based design/implementation and ensure all products are capable of necessaryscalability. Engineers are expected to demonstrate significant domain expertisewith assigned applications as well adaptable design for new solutions and productsas necessary. Engineers will functionas reliable contributors and consultants on all development projects. Engineers will be expected to provideanalytical advice in identifying new solutions and opportunities in the ITspace to ensure our clients and our company can meet objectives. The role is expected to be collaborative and strictlyadhere to software development life cycle standards. Duties and ResponsibilitiesMeetwith business stakeholders and other technical team members to gather, analyze andtranslate devlopment requirements.Participate and take lead in the discovery,planning and implementation of projects and/or issues. Meet with business partners to understandclient needs and make recommendations for technical solutions.Application Support and Development: Implement amyriad of application functionality with standard 3rd party andproprietary tools based on provided design. Works to create creative solutions that directly address underlyingbusiness and technical needs. Works withother team members to ensure a functional code base and application stack. Documenting all changes made to code and foreffectively articulating the changes and maintaining a technicalrepository. Also responsible forproviding feedback on documentation standards for the department. This position has the responsibility of completingprojects and estimates and/or resolving issues within stated SLA and escalatingwhen appropriate.Job RequirementsBSin Computer Science, Business or equivalent work experienceOracle BPEL DevelopmentexperienceOracle SOA / FMW TechnicalAdministrationSOA Experience with goodunderstanding of Service Component Architecture and core SOA Design patternOracle experienceDemonstrated ability tobuild automated unit/integration tests to prove health/quality of codeProficient introubleshooting and debuggingProven experiencedeveloping software that performs well under loadIntermediateexperience implementing business-to-business integration leveraging EDI and XMLEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Kronos Senior Engineer

TTEC, Andhra Pradesh, Hyderabad

TTEC, is seeking a Kronos Developer to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!What you’ll be doing:* Meet with business partners to understand client needs and make recommendations for technical solutions to time keeping practices.* Participate in the discovery, planning and implementation of projects and/or large issue resolution.* Maintain, document and support Kronos operational functions.* Responsible for all System Integration and Regression Testing during Kronos systems upgrades and enhancements.* Work with a diverse customer base of internal clients across multiple countries to develop processes and solutions that increase and enhance productivity.* Use Workforce Integration Manager (WIM) functionality to import/export and automate tasks* Develop with an understanding of implication of performance, security and best practices for coding and code structure* Collaborate with HRMS Development team and Kronos Team to achieve precise functional requirements during design and development project phases.* Recommend improvements or changes to technical and functional designs where appropriate* Perform regular access audits and security compliance processes.* Escalate to vendor for defect and incident resolution as required.* Attain quarterly and annual objectives assigned by management.What skills you’ll need:* B.S. Computer Science, Software Engineering, MIS or equivalent work experience* 2-5 years of experience as a Kronos Developer* Strong verbal and written skills* Strong analytical and problem-solving skills* The ability to work well with people from many different disciplines with varying degrees of technical experience.* The ability to adapt to a dynamic, rapidly changing business and technical environment.* Experience with Oracle database operations* Multiple languages are a plusRequired Knowledge:* Kronos versions 6 and 8* Pay Policies (across multiple countries)* Workforce Integration Manager (WIM)* Biometric time clocks* Enterprise Archival system* Labor Levels* Hyperfind queries and GeniesWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior UI Engineer - Legacy Hu Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how weconnect is everything… and we'd like to connect with you too! We arelooking for you to help us deliver exceptional customer experiences as a Senior UI Engineer. At TTEC, we help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle: customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.Your role brings that principle to life. TTEC, a 50,000 employee, globalcustomer experience pioneer, is opening a new information technology and datascience center of excellence in Hyderabad where you'll have the opportunity toget in on the groundfloor of this expansion. As a technologist, we know you'rein high demand. And we know it's important you find the right fit for yourfuture. Have ideas you want to contribute? We're listening. Looking forexposure to different clients, different technologies? It's what we do. Want tomake an impact on the future? We're innovating every day. Teamwork key? You'llhave the opportunity to work on global projects with a knowledge-thirsty,international team. Join our inclusive IT team and you'll help createmeaningful employee experiences that drive memorable customer experiences.The Senior Web Developer will beresponsible for the ongoing maintenance and evolution of our API Frameworkproduct tools suite and may be asked to support other projects in the TtecProduct Development organization. The API Framework project is built on theSpring Tool Suite (STS) using Java. Our Admin Portal has a number of WebApplications that support the API Framework including a Forms Designer, CallCenter configuration and Security Admin tools to name a few. EssentialDuties & Responsibilities:Maintain and evolve allaspects of Admin Portal ToolsWrite code, fix bugs,improve performance of existing implementationUpgrade the UI look andfeel to match Portal NGRewrite tools from theground up as necessaryFix bugs and addclient-side featuresTroubleshoot and ResolveProduction issues in a timely mannerJob Specifications:Bachelor’s degree in Computer related field5+ years of industry experience building large scale webapplications5+ years’ experience with popular Javascript frameworks(Angular, React, Vue.js)5+ years of experiencing with HTML, Javascript, CSS, UI / UXDesignGood understanding of the Software Development Life CycleStrong Object-Oriented Design and Programming skillsExperience working in anAgile environment (Scrum, Kanban)Experience with popularSQL and NoSQL Databases (SQL Server, Postgres, Mongo)Experience in UNIX orLinux environments Strong communicationskillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Verint Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior UCCE Escalation Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC is seeking a Cisco UCCE Senior Escalation Engineer to join our Technology Services team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco contact center solutions. What you’ll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues. Ability to work in a delivery support environment that involves structured processes and timelinesExperience with a disciplined development methodology and release management processTelecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel)Familiarity with Cisco Email Manager and Cisco Unity Architecture deployment, support, and administration preferred.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis/voice protocolsMulti-site configuration and hybrid of enterprise level IP and TDM environments What skills you’ll need: 4+ years administration, troubleshooting and support experience with Cisco Unified Contact Center Enterprise applications. Integration and deployment experience with these applications is highly desirable.Cisco IP Dialer development and support experienceExperience with Cisco IP-IVR Application performing design, development, and support functions.Experience performing Cisco ICM scripting, design, deployment, administration, and troubleshooting.Experience with Cisco CVP Application design, development, administration and troubleshooting.Exposure with Cisco UCCE Solution Architecture and Integration.Experience with call recording solutions, Calabrio preferredMulti-site configuration and hybrid of enterprise level IP and TDM environmentsCisco Certifications (i.e., CCNA, CCDP, CCIE) preferredAbility to obtain US Security clearanceEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior/ Test Engineers (Manual & Automation testing)

, Hyderabad

Job Title: Senior/ Test Engineers (Manual & Automation testing) Vacancies: 4 Positions: Performance tester - 1 Candidate with 3-4 yrs. Experience - 1 Minimum 18 months genuine experience - 2 Location: 11-3-388/1, Srinivas Nagar Colony, Padmarao Nagar, Se

Senior DevOps Engineer - (Tooling), Hyderabad

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Senior DevOps Engineer - Hyderabad, India. About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com.Roles & Responsibilities: WBD DTC's Content Discovery Experience Services team is seeking an experienced and talented Senior DevOps Engineer. As a Senior DevOps Engineer within our Experience Service Tools team, you will play a pivotal role in designing and crafting reusable and globally scalable development, testing, and support processes to maintain high-quality infrastructure as code, ensuring optimal performance, resilience, and scalability to enable our internal users to create, build, and curate dynamic DTC content experiences and to efficiently power our DTC streaming apps.Your primary focus will be on the editorial and experience tools management of our DTC streaming apps including editorial tools and services that power the video and content experiences for millions of users globally. You will collaborate closely with a highly skilled group of back-end and front-end engineers to support the building and development of the WBD global experience tools and platform and enhance feature support across various products and expansions.The ideal candidate has a track record of developing, testing, and maintaining high-quality infrastructure and testing methodologies for multiple high-performance, stable, scalable systems that have been successfully shipped to customers in production. Your work and your approach to work are exemplary: you drive best practices and set standards for your team. You are a collaborative leader that makes other engineers and team members around you more productive, by sharing your knowledge, and helping to tie-break key technical decisions. You have the ability to think like a product lead who builds tools and distributed services that cater to the needs of our internal partners (editorial and merchandising, personalization, search, and content discovery feature teams) with an eye for automation, efficiency, and scale. You have a deep empathy for both internal stakeholders and external customers which rely on and extensively use the tools and services you build and support. You provide mentoring to other engineers.• Able to conduct system analysis, understand the architecture and the capabilities of the given toolset and technology stack, then proactively improve on it.• Able to proactively do research and implementation to support development teams and their own individual needs on different tech stacks.• Familiar with different testing methodologies and tools and able to support both the development and QA teams to automate and improve their testing capabilities.• Develop, test, and maintain high-quality infrastructure as code, ensuring optimal performance, resilience, and scalability.• Conduct and lead code reviews, providing mentorship and fostering a positive culture of continuous improvement.• Be up to date on emerging technologies and industry trends, guiding the integration of relevant advancements into the development process.• Your success is judged as much on your own productivity as on the positive impact you have on engineers around you.• You can troubleshoot a production issue by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint a specific problem and then resolve it. You can identify root causes and identify learnings to improve both development processes and system design.• You prioritize scalability, extensibility, reliability, and high performance in the development of the infrastructure and testing processes of our services and tools.• You collaborate across multiple backend and frontend teams to ensure cohesive and efficient system development and architecture design.• You contribute to the continuous improvement of processes and engineering excellence.What to Bring: • Bachelor's degree in computer science or Similar discipline.• 5 to 7+ years of experience as a Software and DevOps engineering for full-stack teams using Java and JavaScript with proficiency in Java development frameworks, including but not limited to Vert.x and Spring Boot and contemporary JavaScript frameworks (e.g., React, Angular). Experience with NodeJS, Python are a plus.• Familiar with the languages of our tools and basic configuration possibilities, build and compilation steps, such as container images, Nodejs, npm packages, Java and pypi.• Familiar with industry standards regarding releases, rollbacks, and deployments• Able to build AWS infrastructure from code that is compliant with security, reliability and scalability.• Has experience with the most common AWS services and cloud native, serverless architectures, such as:• Serverless, Step Functions, Lambdas, EventBridge• RDS, Postgres, DynamoDb, S3• SecretManager• Has great experience and advanced knowledge regarding Git and Github usage, APIs and scripting, especially the usage of Github Actions to build CICD pipelines.• Has practical experience with Infrastructure as Code (IaC): advanced level of Terraform and Terragrunt, and additional CloudFormation.• Can work comfortably with the NodeJs, Typescript and the usual tooling such as esbuild, webpack, npm• Has experience with code analyzers, such as SonarCloud• Has advanced knowledge of monitoring tools such as Grafana and Prometheus• Ability to work with minimal instructions on day-to-day work, able to consume and self- start with general instructions on new assignments. Participates in an inclusive and supportive engineering culture.What We Offer: • A Great Place to work.• Equal opportunity employer• Fast track growth opportunities. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/22/2024 10:01 AM