Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Quality operations engineer to join our team in Hyderabad, Telangana (IN:TG), India (IN).We are seeking a highly skilled and detail:oriented individual to join our team as a CMDB Data Quality operations engineer.In this role, you will be responsible for working with our Compute, Storage and Network teams helping to manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up:to:date information on all business:critical assets.WHAT YOU'LL DO:: Youll provide technical support and assistance around CMDB Management Processes and Tools to infrastructure and operations teams around across the globe.: Manage and maintain the CMDB in accordance with ITIL best practices and ensure accurate tracking of configuration items and their relationships.: Ensure accurate and complete data entry of all assets and configuration item: Identify and resolve any data discrepancies or inconsistencies within the CMDB: Coordinate with various teams to gather asset information and update the CMDB accordingly: Conduct regular audits to verify accuracy and completeness of CMDB data: Develop and implement processes for ongoing data maintenance and improvement: Provide support and training to end:users on CMDB:related processes and proceduresTO SUCCEED IN THIS ROLE:: Broad knowledge of IT infrastructure components: Knowledge of the IT Operations Management (ITOM) suite of capabilities, to include Discovery, CMDB, Event Management, Service Mapping, etc.: Familiarity with IT Service Management toolsets like ServiceNow, including its CMDB module Discovery and other integration related to CMDB population.: Understanding of SNMP, SSH, and WMI based discovery and authentication protocols.: Hands:on experience in troubleshooting ServiceNow Discovery, CMDB, and IT Asset Management.: Proficiency in ITIL Service Lifecycle Management, armed with ITIL v3/v4 certification.: Excellent attention to detail and strong analytical skills: Proficiency in data analysis and problem:solving: Ability to work collaboratively with cross:functional teams: Strong communication skills, both written and verbal About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Sustain - Systems Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Systems Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you will be doing: The Systems Escalation Engineer will be responsible for the day to day support, administration and maintenance of Microsoft Windows Server-based technologies. This role requires in-depth knowledge of Windows Server 2008/12/16, Active Directory, Hyper-V, VBS and PowerShell scripting languages, LDAP, TCP/IP, NTP, DNS, IIS, DHCP, SNMP, SMTP and SSL/TLS. The individual must take ownership of maintenance activities, incident and problem management to meet or exceed established service level agreements. In this role, the administrator will interact with internal, customer, and third-party teams for troubleshooting of configuration, integration and deployment activities. You will be responsible for:Provide Tier-2 support for Windows based systems and services (Windows Server, Hyper-V, Active Directory, DNS, DHCP)Adhere to best practice security measures to protect the confidentiality, integrity and availability of customer dataConduct routine hardware and software audits to ensure compliance with established standards, policies and configuration guidelinesDocument, schedule, conduct and test system changes in accordance with operational guidelinesAdministration of patch management through SCCMAdministration and support of Microsoft Exchange On-Prem and Online (O365)Desired Skills and Experience: Flexibility to work off-hours in support of a 24x7 business model5 years experience installing, configuring and maintaining Windows Server 2008/2012/2016 in both physical and virtual environments3+ years experience with SCCM 2007/2012 patch management and application deployment3+ years experience with Microsoft Exchange technologies (on-prem / O365). Cisco Ironport experience is a plus. BA/BS in CIS, related degree or equivalent experienceCurrent Microsoft Certified IT Professional or MCSAStrong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)Detailed understanding of advanced Windows services including: Remote Desktop Services, IIS, Clustering ServicesDemonstrated expertise in Active Directory administration and group policy managementUnderstanding of shared storage, replication, load balancing, and LAN/WAN technologiesUnderstanding of IT service management frameworks such as ITILUnderstanding of high availability and disaster recovery strategies Preferred Qualifications:Server Virtualization experience: VMware and Hyper-Microsoft Azure systems administration Experience in the following areas is a plus: Unix Servers Unix Servers – (AIX, HMC, PowerVM)Linux Servers – (CentOS, RedHat, Basic Administration, performance evaluation, Log review and extraction, Authentication, Xymon, NimSoft, ) SFTP/FTP services - (Administrate, access, logs, troubleshooting) Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Omnichannel Implementation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Implementation Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successful2 to 4 years customer facing solutioning/requirements gathering experience required. Understanding or experience with enterprise software or Software as a Service model Debugging, troubleshooting and Chrome experience. IE, FireFox, and Safari a plus Microsoft Word and Excel proficiency Knowledge of system integration solutions or product middleware LINUX experience a plus Experience with Call Center Technologies CRM, Interaction Management, CTI, Case Management and Technologies that Support these BOT/Chat Suggestion Engine experience a plus Social Messenger experience a plus SQL Experience a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC

Omnichannel Support Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Support Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successfulCreation of tenants on the application cluster Configuration of tenant extension range Configuration of named agent/supervisor user limitations Creation of tenant administrator accounts for deployment and support resources Configuration of initial telecommunications trunk connections and objects (Phone mode, SIP Processor, RTP Processor) 2 to 4 years helpdesk or customer support experience with contact centers required. Expertise in computer network administration, including expertise in Linux OS/Linux System Admin experience Expertise in Voice-over-IP (VoIP), Session Initiation Protocol (SIP), and Real-time Transport Protocol (RTP) technologies Understanding or experience with enterprise software or Software as a Service modelExperience with Call Center Technologies Avaya Certified Solution Specialist, Cisco Certified Network Profession (CCNP), or equivalent a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC

Coupa Engineer

, hyderabad, hyderabad district, IN

Software Dev Engineer III, ICON

Amazon, Hyderabad, TS, IN

DESCRIPTIONDo you want to ensure a delightful shopping experience for millions of Amazon.com ( http://amazon.com/) customers everyday? The Intelligent Cloud Hosting (ICON) team is looking for a Senior Software Development Engineer who is passionate to work on the development of innovative software products which will help boost engineers productivity in Amazon and improving services’ posture towards security, availability, efficiency, compliance and maintainability. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams - our opportunity for impact to tens of thousands of developers is enormous.Key job responsibilitiesAs a Senior Software Development Engineer in the ICON team, you will working on the development of next generation managed hosting platform technologies. You will lead the design, implementation, and successful delivery of large-scale services. You will be influencing your team’s technical and business strategy by making insightful contributions to team priorities and approach. You will work side-by-side and collaborate with strategic technical stakeholders and customers to develop new products that meet the needs of the Amazon e-Commerce platform. You will partner with multiple teams to come up with novel ways to make our retail website more secure and available for Amazon customers. You will solve complex yet fun challenges by looking at the big picture while diving into the nitty-gritty. The right candidate will possess proven software engineering skills, with the experience of creating and launching large scale distributed systems with the help of a team. You are expected to be versatile, able to thrive in a dynamic, entrepreneurial environment and eager to mentor junior engineers. You are comfortable managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, impeccable judgment, and the ability to influence and lead are essential to success in this role. You are data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across organizations and up to senior leadership. What does it take to succeed in this role? You need to be creative, responsible, and able to dig deep into AWS emerging technologies. You will need to learn existing systems and design an integrated system. You will think about business opportunities, operational issues, architectural improvements, and the customer perspective in the source of a single conversation. You have a deep mastery of programming languages, distributed system design, and performance.A day in the lifeAs a Senior Software Development Engineer on this team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. Key responsibilities:1)Work with the team to help drive business decisions2)Design, implement, test, deploy and maintain innovative software solutions to drive services optimizations, cost, and security.3)You provide insightful code reviews and take ownership of outcome.4)Use software engineering best practices to ensure a high standard of quality for all of the team deliverables5)Write high quality distributed system software6)Work in an agile, startup-like development environment, where you are always working on the most important stuff.About the teamThe ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize the Infrastructure management from service teams, bring agility to business processes, and manage infrastructure of 100s of Tier-1 services. The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience in leading the design, implementation, and successful delivery of large-scale, critical, or difficult software efforts involving a significant amount of work.PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Software Dev Engineer III, ATE

Amazon, Hyderabad, TS, IN

DESCRIPTIONAre you interested in applying your strong software development and tech management skills to world-changing problems? Are you interested in driving the development of methods, models and systems for strategy planning, transportation and fulfillment network? If so, then this is the job for you.Our team is responsible for creating core analytics tech capabilities, platforms development and data engineering. We develop scalable analytics applications and research modeling to optimize operation processes. We standardize and optimize data sources and visualization efforts across geographies, builds up and maintains the online BI services and data mart. You will work with professional software development managers, data engineers, scientists, business intelligence engineers and product managers using rigorous quantitative approaches to ensure high quality data tech products for our customers around the world, including India, Australia, Brazil, Mexico, Singapore and Middle East.We are looking for individuals with a passion for building server-less applications and services. You'll join a team of software engineers, programming specialists that own a suite of applications that provide support tools, automation solutions for internal teams as well as Amazon customers.. Key job responsibilitiesYou’ll design and develop systems and applications used by supply chain operations across IN and emerging countries and you will regularly interact with engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll also mentor junior engineers in employing strong design and implementation practices.To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful..We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Software Engineer III - SRE, Power Automate

JPMorgan Chase, Hyderabad, Any

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the INTELLIGENT SOLUTIONS team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Troubleshoots procedures to ensure smooth flow operation. Oversees the configuration, deployment, and maintenance of the Power Automate platform to ensure high availability, scalability, and reliability. Implements robust monitoring and alerting solutions to track the performance and health of Power Automate workflows, connectors, and infrastructure components Responds promptly to incidents, outages, and performance degradation events affecting Power Automate services, and work towards rapid resolution and service restoration Conducts capacity planning and forecasting to ensure that the Power Automate platform can adequately support current and future workload demands. Manages changes to the Power Automate platform, including software upgrades, configuration changes, and infrastructure deployments, following established change management processes. Identifies opportunities for optimization, performance tuning, and efficiency gains within the Power Automate platform, and drive continuous improvement initiatives.Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in managing cloud-based services, particularly Microsoft Power Automate and Azure services. Experience with monitoring and observability tools such as Azure Monitor, Prometheus, Grafana, or similar solutions Sound knowledge of Power Automate, Power Apps and the broader Microsoft Power Platform. Experience with continuous integration tools like Jenkins, GitHub Managing Stakeholders across different time zones.Preferred qualifications, capabilities, and skills Exposure to cloud technologies Microsoft Power Platform Certifications (e.g., Power Platform App Maker, Power Platform Developer, Power Automate RPA Developer Associate) Experience in a Software as a Service (SaaS) environment sAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/17/2024 10:26 PM

Infrastructure Engineer III- IBMi SRE

JPMorgan Chase, Hyderabad, Any

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Drives the daily activities supporting the standard capacity process applications Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses Considers upstream/downstream data and systems or technical implications Accountable for making significant decisions for a project consisting of multiple technologies and applications Assist in daily administration of IBM iSeries computer hardware and software. Assist in Remote Migrations from on premise to Private Data Centre movements. Handle activities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required. Monitor & administer automated production scheduling system. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Demonstrates Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Demonstrates Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.) Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge Troubleshooting skills of batch jobs on AS/400 day / month-end / procedures Good knowledge on BRMS full backups, media management and restore objects. Creating / modifying BRMS control groups and other policies Creating Implementation guides, Standard Operating Procedure, known error records & knowledgebase articles Good exposure to ticketing tools and understanding of Quality & ITIL process. Preferred qualifications, capabilities, and skills IBMi administration automation skills Monitor and Manage database replication tool iCluster Hands on experience in system i navigator and HMC GUI Knowledge on IBMi client access software configuration About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.Salary: . Date posted: 04/17/2024 10:25 PM

Network Engineer

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & InfrastructureJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Overview: We are in search of a talented and proactive Network Engineer to join our global Office Connectivity team. As a Network Engineer, you will be instrumental in the design, implementation, and maintenance of our organization's office networks worldwide. We are looking for someone with a strong technical background, problem-solving abilities, and a keen focus on optimizing and securing office networks on a global scale. Responsibilities: Participate in the design, implementation, and management of our organization's office network infrastructure globally, prioritizing high availability, reliability, and scalability. Collaborate closely with cross-functional teams to grasp business requirements and align network solutions with overarching organizational objectives. Configure and troubleshoot routers, switches, firewalls, and other network devices across various office locations to ensure optimal performance and security. Implement and maintain support for network protocols including BGP, OSPF, MPLS, IPSec, QoS, IPv6, SDWAN, and Multicast to cater to diverse office network needs. Utilize automation tools and scripting languages like Python and Ansible to streamline network processes and enhance operational efficiency across global offices. Monitor the performance of office networks, conduct regular audits, and implement necessary adjustments to optimize network resources and ensure consistent performance. Lead initiatives for network enhancement projects from inception to completion, ensuring adherence to quality standards and timely delivery across global offices. Provide tier 2 escalation support for LAN and WAN issues, collaborating effectively with vendors and other support teams as required to maintain network integrity globally. Develop and maintain comprehensive documentation of network configurations, standards, and procedures to facilitate knowledge sharing and ensure consistency across global office networks. Mentor and guide junior engineers within the team, fostering a collaborative environment that encourages knowledge exchange and skill development. Qualifications: Demonstrated experience as a Network Engineer in medium to large-scale enterprise environments, with a focus on supporting office networks globally. In-depth knowledge of routing and switching technologies, including Cisco Catalyst and Nexus platforms. Comprehensive knowledge of SD-WAN technologies, specific experience with Palo Alto Prisma SD-WAN preferred Working knowledge of AAA concepts including Cisco Identity Services Engine, EAP-TLS, MAB, TACACS, RADIUS. Cisco TrustSec experience is a plus Can demonstrate understanding of macro/micro segmentation concepts and practices Understanding of network security practices, with hands-on experience on platforms such as Palo Alto, ASA/Firepower firewalls. Proficiency in network automation using tools like Python, Ansible, and version control systems like git. Familiarity with network monitoring tools such as Thousand Eyes, LiveNX, New Relic, Wireshark, and iperf. Excellent communication skills and the ability to collaborate effectively with diverse teams across different geographical locations. Proven project management skills with a successful track record of leading network projects globally. Bachelor's degree in Computer Science or equivalent work experience. Industry certifications such as CCNP preferred. If you are passionate about leveraging network technologies to address complex challenges and thrive in a collaborative environment, we encourage you to apply for the Network Engineer position and contribute to shaping the future of our global network infrastructure. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:20 PM