DESCRIPTIONAmazon Business is one of Amazon’s fastest growing new initiatives focused on building solutions to enable business customers to research, discover and buy business, industrial and scientific products in large catalogs; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in either high frequency or in bulk quantities. Our customers have different and frequently more complex needs than the traditional Amazon customer base.The charter of the AB WW Service Experience Tech is to deliver an integrated experience for all post purchase capabilities and use cases that range from order management (Your Orders), self-service help (Message Us chat bot), and finally assisted service through AB CS Agents (AB CRM, built on top of Customer Support Central). We are also the custodian of overall PPX by collaborating with other AB teams such as ABA, invoices and MYD (Manage Your delivery). Our vision is to empower customers to execute post order actions through intuitive self-serve experiences that are more convenient than contacting customer support, while enabling customers to interact with customer support (human or bot) if they are preferred channels. We are looking for high caliber and tested Senior Software Development Engineers to start a consumer business project with strategic significance and high exposure. The initiative is fundamental to Amazon’s future, and will provide great personal satisfaction and career development as we tackle some of the most intriguing problems in software architecture design and building highly scalable services. It will lay the foundation for Amazon’s future retail technology while serving a wide range of existing external customer needs. We are building extremely customer focused software that can also serve many fast-growing businesses for decades to come. The project will have regular reviews with the company’s senior leaders. The scope of the project is set to scale rapidly for the next few years post launch.As part of the leadership team, you will lead developing key AB systems and strategies used by Amazon worldwide and will regularly interact with executive leadership. You will work with the business teams to define roadmaps, drive execution of technology projects, drive operational excellence initiatives and manage technology operations.1. Drive strategic planning and project execution, recruit, hire, and develop the industry’s top engineering talent.2. Mentor other SDEs in your org to independently innovate and deliver results, while verify completion/quality.3. Balance technical leadership, investment and strong business judgement to make the right decisions about technology choices.4. Lead or contribute to multiple simultaneous product development efforts and initiatives.6. Communicate effectively with PEs and Sr SDEs from other groupsIf you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us!Key job responsibilities- Design and Architect solutions for business problem or strategy that may not yet be defined- Influence teams that overlap in business/technology areas- Participate in strategic initiatives (1-3 year). Write effective communications (e.g., Mission, Tenets, PR/FAQ, etc.). - Mentor a team of SDEs tasked with building or solving complex software problems, often at the architectural level. - Make trade-offs: short-term vs. long-term needs- Determine where to simplify, optimize, or extend solutions for the best outcomes. Drive resolution to data architecture deficienciesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Kronos Senior Engineer

TTEC, Andhra Pradesh, Hyderabad

TTEC, is seeking a Kronos Developer to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!What you’ll be doing:* Meet with business partners to understand client needs and make recommendations for technical solutions to time keeping practices.* Participate in the discovery, planning and implementation of projects and/or large issue resolution.* Maintain, document and support Kronos operational functions.* Responsible for all System Integration and Regression Testing during Kronos systems upgrades and enhancements.* Work with a diverse customer base of internal clients across multiple countries to develop processes and solutions that increase and enhance productivity.* Use Workforce Integration Manager (WIM) functionality to import/export and automate tasks* Develop with an understanding of implication of performance, security and best practices for coding and code structure* Collaborate with HRMS Development team and Kronos Team to achieve precise functional requirements during design and development project phases.* Recommend improvements or changes to technical and functional designs where appropriate* Perform regular access audits and security compliance processes.* Escalate to vendor for defect and incident resolution as required.* Attain quarterly and annual objectives assigned by management.What skills you’ll need:* B.S. Computer Science, Software Engineering, MIS or equivalent work experience* 2-5 years of experience as a Kronos Developer* Strong verbal and written skills* Strong analytical and problem-solving skills* The ability to work well with people from many different disciplines with varying degrees of technical experience.* The ability to adapt to a dynamic, rapidly changing business and technical environment.* Experience with Oracle database operations* Multiple languages are a plusRequired Knowledge:* Kronos versions 6 and 8* Pay Policies (across multiple countries)* Workforce Integration Manager (WIM)* Biometric time clocks* Enterprise Archival system* Labor Levels* Hyperfind queries and GeniesWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Cornerstone Performance Management System Administrator

TTEC, Andhra Pradesh, Hyderabad

TTEC is seeking a ServiceNow Administrator to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!We are currently searching for a Cornerstone Performance Management Administrator to support our internal performance management platform. The ideal candidate will be a self-starter with excellent communication skills and interpersonal skills with the ability to perform autonomously in a fast paced environment in support of regular review processes. This role will work heavily with Management, Operations and other development teams to accomplish the goals.What you’ll be doing:* Maintain and support Cornerstone Performance Management operational functions* Work with a diverse customer base of internal clients to develop processes and solutions that increase and enhance productivity* Perform technical validation and testing to ensure requirements are satisfied with sample data* Recommend improvements or changes to technical and functional designs where appropriate* Perform regular data audits and resolve identified issues* Repair and recover from hardware or software failures; coordinate and communicate with impacted user groups* Escalate to vendor for defect and incident resolution as requiredWhat skills you will bring:* An experienced professional who possesses a comprehensive knowledge of Human Resource talent evaluation best practices and procedures, along with project management experience* 1-3 years of experience as a Cornerstone administrator* Strong verbal and written skills* Strong analytical and problem solving skills* The ability to work well with people from many different disciplines with varying degrees of technical experience.* The ability to adapt to a dynamic, rapidly changing business and technical environment.* System/Process Automation (Orchestration) experienceWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services.We offer a highly competitive compensation and benefits package and the opportunity to join the team in a ground-floor career growth opportunity.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Director, Telecommunications

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Director of Telecommunications, UC & UCCE to lead our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Role/Responsibilities: * Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. * Oversee the team’s activities in performing CX Implementations. * Establish design, architecture and Implementation standards for the COE. * Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. * Cohesive approach when partnering with segment practice areas and leaders. * Proactively provide consistent and frequent project status updates and project issues to assigned project managers * Excellent documentation, presentation, and problem-solving skills * Lead, coach, and mentor teams to foster career growth and development. * Work with Talent acquisition to continue to recruit and hire talent. Skills/Experience: * 10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. * 5 to 10 years of experience in a leadership or management role within the technology industry * 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. * Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) * Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) * Demonstrated ability to lead, mentor and manage technical project teams * Excellent documentation, presentation, and problem solving skills * Excellent communication skills and client-facing skills * Prior project lead experience or team leadership skills required * Excellent communication skills and client-facing skills * Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Desired Experience * Multi-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) * Experience with Unified Customer Voice Portal (CVP) and VXML Gateways * Experience with Unified Contact Center Express (UCCX) * Immersive Telepresence, VCS and Collaboration Endpoints. * Call Center or Contact Center knowledge or consulting experience * Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center * Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Data Engineer I, SCOT - AIM

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS- 1+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell)DESCRIPTIONSCOT's Automated Inventory Management (AIM) team is seeking talented individuals who enjoy the challenge of diving into complex problems and solving the unsolvable to help our executives make impactful business decisions. AIM teams owns Availability , Speed, Inventory & Auditing at Scale metrics that measures & improves the overall customer experience. We regularly work directly with executive leadership to improve that experience.As a Data Engineer, you will analyze large amounts of business data, solve real world problems, and develop metrics and business cases that will enable us to continually delight our customers worldwide. In this role, you will work closely with a team of Business Intelligence Engineers, Data Engineers and Data Scientists to automate and architect data pipelines, and to make the data more actionable to manage business at scale. Successful candidates will bring strong technical abilities combined with a passion for delivering results for customers, internal and external.Key job responsibilities• Participate in the full development cycle for ETL: design, implementation, validation, documentation, and maintenance .• Build and improve Data solutions by translating business requirements into robust, scalable, and supportable solutions that work well within the overall system architecture.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to drive key business decisions.• Monitor and troubleshoot operational or data issues in the data pipelines.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasetsSalary: . Date posted: 04/06/2024 09:32 AM

Sr. Product Manager, Technical, Global Procurement Technology (GPT)

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon Global Procurement Technology is seeking an experienced Sr. Product Manager (Technical) to envision, define and deliver Amazon's complex end to end Indirect Supply Chain technology solutions. This role will be responsible for identifying and partnering with internal business leaders and users to identify the most impactful business needs where technology solutions can deliver worldwide customer value. Partnering with internal customers, cross-organizational technology teams and third party software vendors to identify, recommend and plan fit-to-purpose business solutions, the successful candidate will bring clarity to ambiguous problems while collaborating with Program Managers and Engineers to plan and deliver impactful technology solutions. Developing 1-3 year strategies and product roadmaps, decomposing releases into prioritized feature-sets, analyzing and recommending best-fit solutions across internal and external software offerings and identifying opportunities to integrate systems into a cohesive user experience ecosystem, the GPT Sr. PM-T has the opportunity to drive innovation and measurable business results on a global scale.Given the breadth of the platforms we develop and integrate, this role will require coordination across internal and external Amazon teams as well as third party vendors. You'll work with customers, partners, and business stakeholders to align prioritized features with software technology solutions that deliver the most value and customer satisfaction. You will partner with business Directors and VP's as well as GPT Program Management and Engineering teams to define new capabilities and solutions through expertly crafted narratives, business requirements, market analysis, recommendations, and prioritized road maps, while driving clarity for business partners and engineers alike. Successful applicants will have experience aligning to measurable business goals (KPIs), developing product strategies, forming business sponsor and governance groups and user focus groups, creating product road maps, detailing functional requirements, crafting solution recommendations, facilitating business and technical meetings, partnering with resources outside of the team to get things done, making priority trade-off decisions, managing customer expectations, generating product buzz and communicating to a large number of stakeholders. The role is expected to communicate effectively to all levels within the company, both in writing and in meetings. The ideal candidate will have technical expertise, including a working understanding of systems design using common cloud technologies, able to actively participate in review discussions about engineering architecture and design, able to independently resolve integration challenges with external teams, and review UML, ERD and related technical diagrams and documents. The candidate will have experience managing complex products that span multiple projects and programs across multiple engineering and stakeholder groups. The successful candidate will thrive in a fast paced environment, deals well with ambiguity, develops and builds clarity, and is willing to roll up their sleeves to dig into any initiative or business problem. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short sighted decisions while making trade-off decisions to optimize time-to-market. We are looking for a proven ability to work closely with the engineering team, and someone who is excited to take on new, ambiguous product domains that rely on the candidate's ability to generate clarity, solutions and a path to successful outcomes.TRAVEL REQUIREMENT: 20-40%, including international travelKey job responsibilities - Support various business groups within the Global Procurement Organization, converting requests into value-justified initiatives, well-researched solution recommendations, product charters and roadmaps, a pipeline of feature-sets and deliverables to deliver value to multinational business teams. - Partner with business sponsors and stakeholders to identify clear and measurable path to value for products and feature-sets, to drive clear decisions about which technology investments the organization will prioritize. - Apply a structured change management approach to roadmap changes and new product opportunities to effectively meet customer needs and maintain transparency. - Operate as a single-threaded-leader of the products and business domains within the PM-T's portfolio, taking responsibility for delivering results through partnerships, vision and leadership.KEY PERFORMANCE INDICATORS: - Earn trust of key stakeholders both inside and outside of the department - Manage intake requests for features and projects, assisting requestors to value-justify their proposals - Become a SME for business processes and relevant technology systems within the assigned business domains and associated programs. - Champion standards and process improvements - Create and manage measurements that track adoption and utilization of products and features, using KPI's to measure and drive successful goal completion and inform product road map pivot decisionsA day in the lifeBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsSalary: . Date posted: 04/12/2024 10:10 PM

Principal Analytics Engineer ( Data Platform)

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Principal Analytics Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. Roles & Responsibilities: As a Principal Analytics Engineer, you will champion overall data and analytics strategy across for various streaming and non-streaming data domains including but not limited to commerce, product, content analytics . You will bring in your expertise in a wide variety of big data processing frameworks, large scale database systems, stream data processing data mart development, BI/Analytics, API Development, to improve data architecture and data product development efficiency.Work closely with higher management, business, and product stakeholders to understand BI & AI driven analytics needs; create data strategy, architecture, and roadmap.Work closely with data & analytics team to architect various data products which include data marts, data semantic layer, analytics, and third-party system integrations.Assist in the preparation of presentations and formal analysis in support of executive decision making and strategy development.Promote a culture of experimentation and data-driven innovation. Inspire and motivate through internal and external presentations and other speaking opportunities.Assist in hiring, mentoring, and coaching engineers. Help build an engineering team that prioritizes empathy, diversity, and inclusion.Take on the responsibility for the platform's 24x7 support availability and oversee budgetary concerns, including cloud expenditure. What to Bring : Bachelor's degree, MS or greater in a quantitative field of study (Computer/Data Science, Engineering, Mathematics, Statistics, etc.)16+ years of relevant experience in business intelligence/data engineering.Prior experience and deep domain knowledge in Direct-to-Consumer Business based products is critical.Expertise in at least few programming languages - Scala, Python or similar.Expertise in SQL.Expertise in OLAP databases such as Delta Lake, Snowflake, Redshift.Expertise with Analytics Tools such as Looker, Tableau or similar.Experience in AI driven data analytics is a huge plus.Strong interpersonal, communication and presentation skills. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/17/2024 07:15 AM

Director, Analytics Engineering ( Data Platform)

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Director - Analytics Engineering . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape Role Overview As a Director of Analytics Engineering - this individual will champion overall data data and analytics strategy across for various streaming and non-streaming data domains including but not limited to commerce, product, content analytics. This individual will lead a team of data and analytics engineers and help Max, Discovery+ and other content production studios within WBD more data driven. This individual will bring in his/her expertise in a wide variety of big data processing frameworks (both open source and proprietary), large scale database systems (OLAP and OLTP), stream data processing data mart development, BI/Analytics, API Development, to improve data architecture and data product development efficiency. Responsibilities: Help hire Data Engineers, Analytics Engineers, Data Analysts & Data Scientists to build and maintain the Analytics Product.Work closely with business to support analytics needs - including BI & AI driven analytics.Design scalable data products and evangelize them.Lead and mentor one or more Data and Analytics engineering team(s), make them productive, keep them stay focused and motivated in an intense and demanding environment.Work closely with higher management, various stakeholders to understand data platform requirements, create roadmap, keep track of the key milestones. Work closely with your team to architect and implement various data products which include data marts, data semantic layer, analytics, and third-party system integrations.Work closely with various business to roll out data product initiatives.Present data architecture, roadmap, plans, status, and risk to various stakeholders including higher management.Take ownership of the platform by enabling 24X7 support.Assist in the preparation of presentations and formal analysis in support of executive decision making and strategy development.Help with resource planning and budget to maintain the platform.Be responsible for infrastructure cost and improving efficiency. Requirements: Bachelor's degree in computer science or Similar discipline.15+ years of experience in Data & Analytics7+ years of experience in engineering management, managing a team of 25+Prior experience and deep domain knowledge in Direct-to-Consumer Business based products is critical. Go above and beyond attitude - ready to roll up sleeves to meet business expectations. Ability to work in fast paced, high pressure, agile environment.Ability to lead one or more teams to deliver high quality data products.Expertise in at least few programming languages - Java, Scala, Python or similar.Expertise in building and managing large volume data processing (both streaming and batch) platform is a must - Apache Spark or similarExpertise in OLAP databases such as Snowflake or Redshift.Experience with Analytics Tools such as Looker, Tableau or similar.Experience in AI driven data analytics is a huge plus. Strong interpersonal, communication and presentation skills.Strong team focus with outstanding organizational and resource management skill. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/17/2024 07:13 AM

Sr Analyst, Product & Pricing Operations-2

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Position Description: The Senior Analyst role is a part of the Quoting Rules team within the larger Revenue, Growth, and Automation space. The work is fast-paced and broadly impactful across the company with various partner engagements. Responsibilities include helping craft scalable solutions and processes with engineers and architects, working with support teams who support customers and our internal systems, as well as taking business requirements to translate them into concrete technical requirements. To be successful, a candidate will need to be analytical, have excellent critical thinking skills, as well as be able to prioritize, deliver on multiple requests at once, identify inefficiencies in the process, building scripts to help us continually improve. Responsibilities: Design, implement, and manage the configuration of our internal CPQ (Configure, Price, Quote) systems.Experience in developing quality code using Core JAVA, C#, JavaScript, and Python for developing and maintaining test Automation framework for CPQ-based applications like Steelbricks and Conga.Design and develop Automation frameworks to reduce human efforts and increase team efficiency.Support the operation and maintenance of existing and future CPQ infrastructures, including rule configuration, release management, environment management, data transformation, and migration.Lead all aspects of troubleshooting and bug fixing for Automation testing, and Configuration.Should have done at least one end-to-end implementation of the CPQ project as a Quality Assurance analyst.Functional knowledge of sales process, product lifecycle, and product selling strategies.Generate actionable insights through data-driven analysis to drive business decisions.Proficiency using Google Sheets formulas (or Excel) /Google Slides and other Google Workspace applicationsAreas of ownership include policy and process, roadmaps, support, and handling partner groups.Should have been familiar with the Agile process.Flexible to support AMER hours (on a need basis).This is an Office-Flexible role, based out of the Hyderabad Office.Required Technical/Soft Skills: Excellent communication, written, and customer service skills.Exceptional analytical, troubleshooting, and decision-making skills.Ability to effectively explain technical issues at a high level to executive leadership or a non-technical audience.Ability to manage workload with minimal supervision, prioritizing accuracy of deliverables.Experience in developing complex SOQL queries for performance tuning.Experience in developing automation scripts using Selenium, JAVA, Maven, and Cucumber.Experience in CI/CD Pipeline/Tools.Salesforce Administrator (ADM 201) Certification requiredSalesforce CPQ/Conga CPQ/Approvals/CLM experience.Desired Technical Skills: Nice to have Salesforce Certification (s)Hands-on experience on Tableau, Python, and Salesforce Apex preferredQualifications: 5+ years of experience of technical and admin experience on Salesforce Projects.3+ years of experience in the configuration of a CPQ system.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/16/2024 03:17 PM

Developer Productivity and Tools - MTS / LMTS - Hyderabad

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software EngineeringJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place. Role DescriptionThis is your opportunity to join a growing dynamic technology team at Salesforce, the SaaS market leader. You will work and directly influence systems that handle billions of transactions a day for the largest companies on the international stage. Top technologists across the world join us for our "change the world" mentality; the opportunity to excel in a fast-paced, performance-based environment and the chance to be surrounded by peers and leaders that inspire, motivate, and innovate. At the largest scales, The Platform Engineering is critical for availability and elastic scalability and performance. We are pioneering new design patterns for Salesforce Engineering through a substrate agnostic approach internally code named "Falcon". Join our team of all stars as we lead Salesforce into new territory and empower every engineer in the Customer Data Platform team and Salesforce teams, with best-in-class tools and processes and making them super productive and deliver products efficiently. Required skillsExperience with SQL,Java, Tableau or other OOP LanguagesStrong understanding of object-oriented programming and at least 5 years of professional software development experience Good understanding of E2E lifecycle of product development working with multiple engineersExperience with RESTful servicesExperience with software deployments in an AWS environmentClear understanding of enterprise build pipelines that include automated testingGood understanding of Unit and Integration TestingThorough knowledge of Design PatternsAbility to analyze performance data, build dashboards to plot and analyze large swaths of dataExperience with Agile development methodology (e.g., Scrum)Experience with continuous integration / continuous delivery server technologiesKnowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Designing and implementing server-side applications, middleware and frameworksExcellent communication skills via email, instant messaging, conference calls, and in-personBachelor's degree in computer science or other relevant technical field, or equivalent experienceBENEFITS & PERKSComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the communityFor more details, visit https://www.salesforcebenefits.com/Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:17 PM