To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: - Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: BTech/BS degree in a technical field preferred with a strong academic record. 2 to 8 years engineering / programming work experience. • Lightning Experience - Lighting Web Components & Aura • Modern Javascript • Apex(Synchronous and Asynchronous) • Integration - REST/SOAP/Bulk API • Debugging/Troubleshooting Errors • Visualforce • Sites/Communities/ Force.com • SOQL/SOSL • Deployment- Metadata API/ANT Migration tool/CLI • Flows/Process Builder • Authentication, SSO/Auth Provider • Event driven architecture - Platform Events, Streaming API, Change data capture • Field Service Lightning (FSL) • Mobile Dev • Excellent written and verbal communication skills • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. • Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: • Previous experience with Salesforce.com CRM and its technologies. • Experience as a committer in an Open Source project is a plus. • Salesforce.com Certified Administrator (ADM201 Certified) • Salesforce.com Certified Advanced Administrator (ADM211 Certified) • Salesforce.com Certified Developer (DEV401 Certified) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM

Technical Support Engineer

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri) AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be night shift-AMER hours Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities:- Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.• Write sample code, client libraries, and contribute to Open Source projects.• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community• Resolve customer service issues and skillfully manage complex customer service problems.• Manage customers' expectations and experience in a way that results in high customer satisfaction.• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.• Assist with the design and delivery of product and other technical training.• Review support cases for technical and troubleshooting accuracy.• Define and describe technical best practices.• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.• Complete assigned project responsibilities.• Meet the monthly goals on KPIs such as CSAT, Productivity.Experience/Skills Required:BTech/BS degree in a technical field preferred with a strong academic record.2 to 8 years engineering / programming work experience.• Lightning Experience - Lighting Web Components & Aura• Modern Javascript• Apex(Synchronous and Asynchronous)• Integration - REST/SOAP/Bulk API• Debugging/Troubleshooting Errors• Visualforce• Sites/Communities/ Force.com • SOQL/SOSL• Deployment- Metadata API/ANT Migration tool/CLI• Flows/Process Builder• Authentication, SSO/Auth Provider• Event driven architecture - Platform Events, Streaming API, Change data capture• Field Service Lightning (FSL)• Mobile Dev• Excellent written and verbal communication skills• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.• Understanding of database concepts and data management (RDBMS) and SQLExperience/Skills Desired:• Previous experience with Salesforce.com CRM and its technologies.• Experience as a committer in an Open Source project is a plus.• Salesforce.com Certified Administrator (ADM201 Certified)• Salesforce.com Certified Advanced Administrator (ADM211 Certified)• Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/16/2024 03:14 PM

Principal Software Engineer

Microsoft Games, Hyderabad, Any

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. Microsoft Azure is experiencing explosive growth and innovation connecting people, services, and devices around the world. From cloud game streaming to data services, the hardware we design is fundamentally changing the data center and contributing to the success of millions of customers. The Silicon Cloud Hardware and Infrastructure Engineering (SCHIE) team is looking for aPrincipal SoftwareEngineering Manager. ThePrincipal SoftwareEngineer position requires someone whohasthe ability to lead in terms of design, architecture, implementation of end-to-end software applications, utilities and tools for Cloud Server Certification Engineering; and be able to execute to qualify the products as per TTM goals and timelines. Expected to have Data Center or Cloud product quality focus and customer-first mindset. Your ability to partner successfully with a broad group of diverse stakeholders, cross functional teams, partners, and vendors in translating problems or requirements into technical solutions in terms of design, architecture and engineering specifications will be critical. AsPrincipal SoftwareEngineer,you will be a technical leader withinthe organization. We are looking for a highly motivated, self-driven Software Engineer with a good understanding of Server and Infrastructure Firmware for hardware components that are deployed in the Cloud Data Centers with a focus on product security, quality, reliability, availability and serviceability. As a mentor, you will nurture the growth of fellow engineers, fostering a culture of continuous learning and improvement. Your clarity and leadership will illuminate our path, driving our organization towards its mission. Together, we will redefine the future of technology.Responsibilities Design, architect and code software applications, tools and utilities to certify server firmware and hardware Code reviews, Design document and Engineering specifications. Work with Geo Teams Lead from the front on technical aspects with vendors, partners and stakeholders. Strong software development processes and agile methodology Experience in DevOPS, CI/CD pipeline, build automation and package tools. Create efficient and effective workflows with automation QualificationsRequired Qualifications Bachelor's degree in computer science, Data Science, or equivalent industry experience. 15+ years of experience leading high-performing teams Demonstrated ability to manage multiple, critical projects in a dynamic, rapid paced development. Experience with GIT, source depot, SQL, XML creation and parsing or Azure services like Kusto, Event Hubs. You will be involved with all phases of product development, from microarchitecture design through firmware architecture and development. At the design phase, you will be part of a team-driving the architecture, design and development of security sub-systems including firmware development of low-level hardware interfaces. Preferred Qualifications Masters in Computer Science, Electrical and Electronics Engineering, Data Science, or equivalent field of expertise. Experience in Linux Operating system (System calls, APIs and leverage them to talk to the layer of the hardware, firmware will be a plus) Demonstrated experience establishing high performing team processes Demonstrated experience in Hardware Quality Tooling and design Experience in certification of Hardware such as GPUs, FPGAs, SSDs, NVMe will be a plus. Experience working in a modern DevOps culture, administering your service in Azure, implementing infrastructure as code, automating manual operations processes, and supporting/ troubleshooting production incidents. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/05/2024 03:17 AM

Technical Support Engineer - Immediate Joiners

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: - Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: BTech/BS degree in a technical field preferred with a strong academic record. 2 to 8 years engineering / programming work experience. • Lightning Experience - Lighting Web Components & Aura • Modern Javascript • Apex(Synchronous and Asynchronous) • Integration - REST/SOAP/Bulk API • Debugging/Troubleshooting Errors • Visualforce • Sites/Communities/ Force.com • SOQL/SOSL • Deployment- Metadata API/ANT Migration tool/CLI • Flows/Process Builder • Authentication, SSO/Auth Provider • Event driven architecture - Platform Events, Streaming API, Change data capture • Field Service Lightning (FSL) • Mobile Dev • Excellent written and verbal communication skills • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. • Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: • Previous experience with Salesforce.com CRM and its technologies. • Experience as a committer in an Open Source project is a plus. • Salesforce.com Certified Administrator (ADM201 Certified) • Salesforce.com Certified Advanced Administrator (ADM211 Certified) • Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM

Salesforce Technical Support Engineer

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri) AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be night shift-AMER hours Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities:- Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.• Write sample code, client libraries, and contribute to Open Source projects.• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community• Resolve customer service issues and skillfully manage complex customer service problems.• Manage customers' expectations and experience in a way that results in high customer satisfaction.• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.• Assist with the design and delivery of product and other technical training.• Review support cases for technical and troubleshooting accuracy.• Define and describe technical best practices.• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.• Complete assigned project responsibilities.• Meet the monthly goals on KPIs such as CSAT, Productivity.Experience/Skills Required:BTech/BS degree in a technical field preferred with a strong academic record.2 to 8 years engineering / programming work experience.• Lightning Experience - Lighting Web Components & Aura• Modern Javascript• Apex(Synchronous and Asynchronous)• Integration - REST/SOAP/Bulk API• Debugging/Troubleshooting Errors• Visualforce• Sites/Communities/ Force.com • SOQL/SOSL• Deployment- Metadata API/ANT Migration tool/CLI• Flows/Process Builder• Authentication, SSO/Auth Provider• Event driven architecture - Platform Events, Streaming API, Change data capture• Field Service Lightning (FSL)• Mobile Dev• Excellent written and verbal communication skills• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.• Understanding of database concepts and data management (RDBMS) and SQLExperience/Skills Desired:• Previous experience with Salesforce.com CRM and its technologies.• Experience as a committer in an Open Source project is a plus.• Salesforce.com Certified Administrator (ADM201 Certified)• Salesforce.com Certified Advanced Administrator (ADM211 Certified)• Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/06/2024 03:15 PM

Sr. Staff Data Engineer ( Data Platform)

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Sr Staff Data Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. Roles & Responsibilities: We are looking for a highly motivated Sr Staff Data Engineer to build a state-of-the-art data platform to solve various data-driven use cases across the organization. This platform will host various data products such as but not limited to, Subscription, Content, and Product Analytics, Personalization and Recommendation, Marketing & Ad-Sales enablement. You will be charged with building a new core data platform in the cloud - handles both streaming and batch data processing, capable of solving any big data initiatives in scope now or evolve in future as well. You will be helping data engineers, analysts, and scientists perform their functions by building highly scalable capabilities across the platform.This individual will bring in his/her expertise in a wide variety of big data processing frameworks (both open source and proprietary), large scale database systems (OLAP and OLTP), stream data processing, API Development, Machine learning operationalization, and cloud automation to build and support all the data needs across our platform.Take lead role in translating various business requirements in to engineering architecture.Build software across our entire cutting-edge data platform, including event driven data processing, storage, and serving through scalable and highly available APIs, with cutting-edge technologies.Change how we think, act, and utilize our data by performing exploratory and quantitative analytics, data mining, and discovery.Think of new ways to help make our data platform more scalable, resilient and reliable and then work across our team to put your ideas into action.Work closely with data analysts and business stake holders to make data easily accessible and understandable to them.Ensure data quality by implementing re-usable data quality frameworks.Develop and enforce data engineering, security, data quality standards through automation.Participate in supporting the platform 24X7.Be passionate about growing team - hire and mentor engineers and analysts.Be responsible for cloud cost and improving efficiency. What to Bring : Bachelor's degree in computer science or similar discipline15+ years of experience in software engineering and/or data engineeringAbility and willingness to learn any new technologies and apply them at work in order to stay ahead of the curve.Expertise in at least few programming languages - Java, Scala, Python or similar.Expertise in building and managing large volume data processing (both streaming and batch) platform is a must.Expertise in stream processing systems such as Kafka, Kinesis, Pulsar or SimilarExpertise in distributed data processing frameworks such as Apache Spark, Flink or similar.Expertise in SQL and No-SQL - Apache Cassandra, DynamoDB, MySQLExpertise in OLAP databases such as Snowflake or Redshift.Experience in operationalizing and scaling machine models is a huge plus.Experience with variety of data Tools & frameworks (example: Apache Airflow, Druid) will be a huge plus.Experience with Analytics Tools such as Looker, Tableau is preferred.Cloud (AWS) experience is preferredDirect to consumer digital business experience is preferredStrong interpersonal, communication and presentation skills. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/17/2024 07:15 AM

Principal Analytics Engineer ( Data Platform)

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Principal Analytics Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. Roles & Responsibilities: As a Principal Analytics Engineer, you will champion overall data and analytics strategy across for various streaming and non-streaming data domains including but not limited to commerce, product, content analytics . You will bring in your expertise in a wide variety of big data processing frameworks, large scale database systems, stream data processing data mart development, BI/Analytics, API Development, to improve data architecture and data product development efficiency.Work closely with higher management, business, and product stakeholders to understand BI & AI driven analytics needs; create data strategy, architecture, and roadmap.Work closely with data & analytics team to architect various data products which include data marts, data semantic layer, analytics, and third-party system integrations.Assist in the preparation of presentations and formal analysis in support of executive decision making and strategy development.Promote a culture of experimentation and data-driven innovation. Inspire and motivate through internal and external presentations and other speaking opportunities.Assist in hiring, mentoring, and coaching engineers. Help build an engineering team that prioritizes empathy, diversity, and inclusion.Take on the responsibility for the platform's 24x7 support availability and oversee budgetary concerns, including cloud expenditure. What to Bring : Bachelor's degree, MS or greater in a quantitative field of study (Computer/Data Science, Engineering, Mathematics, Statistics, etc.)16+ years of relevant experience in business intelligence/data engineering.Prior experience and deep domain knowledge in Direct-to-Consumer Business based products is critical.Expertise in at least few programming languages - Scala, Python or similar.Expertise in SQL.Expertise in OLAP databases such as Delta Lake, Snowflake, Redshift.Expertise with Analytics Tools such as Looker, Tableau or similar.Experience in AI driven data analytics is a huge plus.Strong interpersonal, communication and presentation skills. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/17/2024 07:15 AM

Sr. Staff Software Engineer - (Data Platform Team),Hyderabad

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Sr. Staff Software Engineer, Data Platform Infrastructure, - Hyderabad, India. About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet our Team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. This team will support studios, sports, news and corporate as well. Roles & Responsibilities: As an Sr. Staff Software Engineer here you are passionate about using software-based approaches to solve complex data-driven challenges and automate those solutions. Within our organization, you'll lead efforts aimed at scaling our existing data offerings and establish the technical strategy for how we can better equip engineers and leaders with Data Platform. You'll build a deep understanding of our digital streaming service and use that knowledge, coupled with your engineering, infrastructure, data, and cloud knowledge, to optimize and evolve how we understand our technical ecosystem.To be successful, you'll need to be deeply technical and capable of holding your own with other strong peers. You possess excellent collaboration and diplomacy skills. You have experience practicing infrastructure-as-code, data lake management, AI/ML Knowledge, and Analytics. In addition, you'll have strong systems knowledge and troubleshooting abilities.Design and build the big data query platform using Open-source software's.Collaborate with cross-functional teams to understand changing requirements and incorporate them in the roadmap.Drive the vision for big data query products and platforms. What to Bring: Bachelor's degree in computer science, information systems, or information technology. 13+ years of experience working Bigdata Query platform.Enjoying working in an agile environmentSolid knowledge in distributed systemsGood understanding of algorithm and data structuresExperience building and operating platforms with Spark, Spark SQL, Trino, Parquet and IcebergExperience with the overall big data ecosystem, e.g. Datahub, YARN, Kubernetes, HDFS, Flink, Kafka, is a plus.Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing, Python, Java, Go etc.Some experience with AWS with knowledge of S3, EC2, IAM, Security, Lambda, Networking etc.Ability and experience with the development of processes and procedures to standardize Database installations and configuration.Extensive experience with implementation and maintenance of Disaster Recovery and High availability.Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.Ability to provide technical documentation and project plans for technical staff members.Excellent communication, presentation, and customer relationship skills.Excellent organizational and time management skills to handle multiple tasks simultaneously Preferred Experience: Experience with Terraform, GitActions is plus. What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:56 AM

Staff Software Engineer - Backend (Commerce Team), Hyderabad

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Staff Engineer, Commerce - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet Our Team: The Commerce group is part of the Core & Data organization within WBD's Global Tech division. Our services handle all aspects of monetizing our streaming services. This includes everything from managing products, pricing, and promotions; selling subscriptions and pay-per-view events; integration with 3rd party providers for global and local payment methods; handling taxes, fraud, financial reporting, and much, much more. We provide the backend APIs that power all our clients, and our teams own design, build, maintain, and are responsible to both deploy and operate our services. The group is currently based in US, Sweden, and Poland and is now expanding in India. Roles & Responsibilities: Has a track record of having built multiple high-performance, stable, scalable systems that have been successfully shipped to customers in production.Drives best practices and sets standards for the team.Is a key influencer in the team's strategy and contributes significantly to the team planning.Shows good judgment making trade-offs between immediate and long-term business needs.Is a result-driven creative thinker who drives innovation and produces delightful experiences for our customers.Is an advocate for data-driven decision-making, has an insatiable curiosity, and loves to invent and innovate to solve difficult problems.Has a strong point of view but remains open-minded.Takes ownership of their work and consistently delivers results in a fast-paced environment.You are a collaborative leader that makes other engineers and team members around you more productive, by sharing your knowledge and helping to tie-break key technical decisions.You play a leading role in designing and developing major functional changes to existing software systems, or new ones, involving yourself and other engineers.You are a key influencer in your team's strategy and contribute significantly to team planning.You show good judgement making trade-offs between immediate and long-term business needs.You troubleshoot a production issue by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint a specific problem and then resolve it. You identify root causes and identify learnings to improve both development processes and system design.Provide guidance on design, coding, and operational best practices.You propose and create best practices proactively where none exist.You make high-impact decisions driving how and what software gets built.You mentor junior engineers, overseeing their designs, code quality, and integration into a team.Your success is judged as much on your own productivity as on the positive impact you have on the engineers around you. What to Bring : Proficient in Java or other JVM languages.9-13 Years of total experience and should have experience in Java and a few other languages.Experience and deep understanding of Docker, Kubernetes, and AWS.Great understanding of distributed systems challenges, micro-service-based architectures, and asynchronized communication (e.g. using gRPC and Kafka).Ability to implement alerting, metrics, and logging using tools like Prometheus, CloudWatch, Kibana, PagerDuty.Practical knowledge of persistence and caching solutions such as PostgreSQL, Redis, ElasticSearch, Caffeine.Familiar with asynchronous, non-blocking, functional/reactive styles of programming. Hands-on experience with frameworks such as Spring WebFlux, Vert.x, Node.js. What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:56 AM

Staff Analytics Engineer ( Data Platform)

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Staff Analytics Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape Roles & Responsibilities: As a Staff Analytics Engineer, you will lead data pipeline, data strategy, and data visualization-related efforts for the Data & Analytics organization at Max. You're an engineer who not only understands how to use big data in answering complex business questions but also how to design semantic layers to best support self-service vehicles. You will manage projects from requirements gathering to planning to implementation of full-stack data solutions (pipelines to data tables to visualizations). You will work closely with cross-functional partners to ensure that business logic is properly represented in the semantic layer and production environments, where it can be used by the wider Product Analytics team to drive business insights and strategy. Design and implement data models that support flexible querying and data visualization.Partner with Product stakeholders to understand business questions and build out advanced analytical solutions.Advance automation efforts that help the team spend less time manipulating & validating data and more time analyzing.Build frameworks that multiply the productivity of the team and are intuitive for other data teams to leverage.Participate in the creation and support of analytics development standards and best practices.Create systematic solutions for solving data anomalies: identifying, alerting, and root cause analysis.Work proactively with stakeholders to ready data solutions for new product and/or feature releases, with a keen eye for uncovering and troubleshooting any data quality issues or nuances.Identify and explore new opportunities through creative analytical and engineering methods. What to Bring : Bachelor's degree, MS or greater in a quantitative field of study (Computer/Data Science, Engineering, Mathematics, Statistics, etc.)8-12 years of relevant experience in business intelligence/data engineeringExpertise in writing SQL (clean, fast code is a must) and in data-warehousing concepts such as star schemas, slowly changing dimensions, ELT/ETL, and MPP databasesExperience in transforming flawed/changing data into consistent, trustworthy datasets, and in developing DAGs to batch-process millions of recordsExperience with general-purpose programming (e.g. Python, Java, Go), dealing with a variety of data structures, algorithms, and serialization formatsExperience with big-data technologies (e.g. Spark, Kafka, Hive)Advanced ability to build reports and dashboards with BI tools (such as Looker and Tableau)Experience with analytics tools such as Athena, Redshift/BigQuery, Splunk, etc.Proficiency with Git (or similar version control) and CI/CD best practicesExperience in managing workflows using Agile practicesAbility to write clear, concise documentation and to communicate generally with a high degree of precisionAbility to solve ambiguous problems independentlyAbility to manage multiple projects and time constraints simultaneouslyCare for the quality of the input data and how the processed data is ultimately interpreted and usedExperience with digital products, streaming services, or subscription products is preferredStrong written and verbal communication skills Characteristics & Traits Naturally inquisitive, critical thinker, proactive problem-solver, and detail-oriented.Positive attitude and an open mindStrong organizational skills with the ability to act independently and responsiblySelf-starter, comfortable initiating projects from design to execution with minimal supervisionAbility to manage and balance multiple (and sometimes competing) priorities in a fast-paced, complex business environment and can manage time effectively to consistently meet deadlinesTeam player and relationship builder What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:53 AM