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Data Centre Linux & HW Engineer, India, Data Center Operations
Amazon, Hyderabad, TS, IN
DESCRIPTIONData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:HYDERABAD, TS, INDBasic Qualifications· Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications· Solid Understanding of Linux/Unix Administration· Server Hardware Troubleshooting experience· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers· Strong Communication Skills· Passionate about IT infrastructure and hardware!Preferred Qualifications· Remote Access: Console routers, IPMI, BMC· Network Equipment Installation and Configuration· Cisco IOS, NX-OS, JunOS· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security· Participated in Project Management· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.· Scripting: Bash, Python, Perl, Ruby (or programming languages)We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Testing Tools Engineer
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Testing tools Engineers oversee the installation and maintenance of software applications to streamline business operations. Their duties include optimizing software application performance, installing updates, and performing debugging procedures Your Role Accountabilities: Providing Testing software application support to other technical teams across the organizationPerforming analyses on testing application functionality and suggesting improvements.Ensuring effective front-end and back-end functionality of applications.Consulting with the testing software vendors, internal users, and clients to improve application performance.Managing code migration across environments to ensure continued and synchronized functionality.Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.Keeping a record of configuration changes and scheduling application updates.Documenting processes and monitoring application performance metrics.Essential5 to 8 years of experience as a testing application support engineer in a related field.Advanced knowledge of testing toolsAbility to manage code migration, document configuration changes, and monitor performance.Exceptional ability to provide support to internal teams.Advanced proficiency in determining the causes of application errors and repairing them.Ability to keep up with innovation in application design.Exceptional communication skills.DesirableA bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/29/2024 08:33 AM
Cornerstone Performance Management System Administrator
TTEC, Andhra Pradesh, Hyderabad
TTEC is seeking a ServiceNow Administrator to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!We are currently searching for a Cornerstone Performance Management Administrator to support our internal performance management platform. The ideal candidate will be a self-starter with excellent communication skills and interpersonal skills with the ability to perform autonomously in a fast paced environment in support of regular review processes. This role will work heavily with Management, Operations and other development teams to accomplish the goals.What you’ll be doing:* Maintain and support Cornerstone Performance Management operational functions* Work with a diverse customer base of internal clients to develop processes and solutions that increase and enhance productivity* Perform technical validation and testing to ensure requirements are satisfied with sample data* Recommend improvements or changes to technical and functional designs where appropriate* Perform regular data audits and resolve identified issues* Repair and recover from hardware or software failures; coordinate and communicate with impacted user groups* Escalate to vendor for defect and incident resolution as requiredWhat skills you will bring:* An experienced professional who possesses a comprehensive knowledge of Human Resource talent evaluation best practices and procedures, along with project management experience* 1-3 years of experience as a Cornerstone administrator* Strong verbal and written skills* Strong analytical and problem solving skills* The ability to work well with people from many different disciplines with varying degrees of technical experience.* The ability to adapt to a dynamic, rapidly changing business and technical environment.* System/Process Automation (Orchestration) experienceWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services.We offer a highly competitive compensation and benefits package and the opportunity to join the team in a ground-floor career growth opportunity.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Data Center Security Specialist, HYD DC Security
Amazon, Hyderabad, Any
BASIC QUALIFICATIONSBachelor's DegreeExperience of working in standards-based professional work environment.Participated in an Integrated Project Team or served as part of team to complete a general projectFamiliarity/ experience compiling MIS reportsIncident response & management experienceExperience with Microsoft Office tools.Proficient verbal and written communicationDESCRIPTIONAmazon Data Services India Private Limited ("ADSIPL") is looking for a Data Center Security Specialist to join our expanding Data Center Operations team in India. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers in India. They will report to the Area Security Manager responsible for their Data Center Campus.Responsibilities Coordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls- Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards- Be able to travel between local sites as needed, up to 50% of the workweek.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationKey job responsibilitiesCoordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls- Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards- Be able to travel between local sites as needed, up to 50% of the workweek.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS1+ years of incident response & management experience3+ years of experience with Microsoft Office tools.PSP certifiedData and trend analysisSalary: . Date posted: 04/10/2024 09:19 AM