Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Quality operations engineer to join our team in Hyderabad, Telangana (IN:TG), India (IN).We are seeking a highly skilled and detail:oriented individual to join our team as a CMDB Data Quality operations engineer.In this role, you will be responsible for working with our Compute, Storage and Network teams helping to manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up:to:date information on all business:critical assets.WHAT YOU'LL DO:: Youll provide technical support and assistance around CMDB Management Processes and Tools to infrastructure and operations teams around across the globe.: Manage and maintain the CMDB in accordance with ITIL best practices and ensure accurate tracking of configuration items and their relationships.: Ensure accurate and complete data entry of all assets and configuration item: Identify and resolve any data discrepancies or inconsistencies within the CMDB: Coordinate with various teams to gather asset information and update the CMDB accordingly: Conduct regular audits to verify accuracy and completeness of CMDB data: Develop and implement processes for ongoing data maintenance and improvement: Provide support and training to end:users on CMDB:related processes and proceduresTO SUCCEED IN THIS ROLE:: Broad knowledge of IT infrastructure components: Knowledge of the IT Operations Management (ITOM) suite of capabilities, to include Discovery, CMDB, Event Management, Service Mapping, etc.: Familiarity with IT Service Management toolsets like ServiceNow, including its CMDB module Discovery and other integration related to CMDB population.: Understanding of SNMP, SSH, and WMI based discovery and authentication protocols.: Hands:on experience in troubleshooting ServiceNow Discovery, CMDB, and IT Asset Management.: Proficiency in ITIL Service Lifecycle Management, armed with ITIL v3/v4 certification.: Excellent attention to detail and strong analytical skills: Proficiency in data analysis and problem:solving: Ability to work collaboratively with cross:functional teams: Strong communication skills, both written and verbal About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Digital Engineering Lead Engineer

, hyderabad, hyderabad district, IN

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Senior Lead Engineer to join our team in Hyderabad, Telangana, India.Ability to understand functional design/requirements documents and provide scalable solutions for the same:Should be able to troubleshoot with optimum debugging skills:Should be able to take responsibility for the quality of work produced.:Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract:Providing progress and status reports at regular intervals to the client or the Apisero/NTT leadership:Should be flexible to work in multiple shifts and on call support.:Should be flexible to learn new technologies:Should be able to perform SFDC customizations including but not limited to Workflow, Validation Rules, Process Builders, Approval Processes, Flows.:Ability to debug Security, Data and Sharing Model issues:Ability to integrate to and fro external using REST/Soap implementations:Capable of performing reviews of the work done by team members.:Strong written and verbal communication skills:Excellent problem solving and multitasking skills:At least 5 years and above of solid Salesforce development experience:Proposing process improvement by surfacing functions and/or processes which receive high volume of maintenance calls to propose how these functions can be fine:tuned and/or redesigned to serve the client's needs better:Having at least 1+ year in Integrations:Experience in any of the clouds: Sales, Service, Marketing and community.:Should possess expertise in some of the managed packages like Apttus, Xactly preferred.:Should be responsible for the client stand:up schedules, leading the call, or being a first officer in the call.:Should be responsible for responding to the client emails on priority be it an issue or other ask.:Sometimes responsible for WSRs.:Responsible for solution review, leading a team, providing solutions.:Responsible for Release Managerial work and Technical Documentation.:Experience into niche technologies like Financial Service Cloud (FSC), CPQ, Billing, Einstein Analytics, Field Service Lightning(FSL), Vlocity ogies are preferred .:Willing to work from 10pm to 7am shift for at least two weeks in a month.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Data Center Security Manager , DC Security

Amazon, Hyderabad, TS, IN

DESCRIPTIONAmazon Data Services India Private Limited (ADSIPL), is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Infrastructure Operations teams across HYD Cluster.As a DSM, you will be tasked with running day-to-day data center security operations, supporting and executing security projects and programs, as well as assuring audit compliance with ADSIPL policies and procedures. We encourage candidates from all backgrounds to apply as we focus on talented people who are motivated to learn and be successful in our growing industry. The successful applicant will receive comprehensive onboard training as well as continuous support from a local and regional security team. You will also have opportunities to collaborate and engage with various teams across the globe. Key job responsibilities - Direct and manage contract guard force to run daily data center operations. - Handle site security incidents, escalations or any other security related issues. - Provide after-hours on-call management support and participate in emergent, large scale event response when needed. - Participate in re-occurring data center security audits and reviews. - Executes established compliance processes with ADSIPL policies, standards, guidelines and relevant legal and regulatory requirements. - Provides input on, and may develop security methodologies, policies and procedures. - Write reports and communicate with management on the status of physical security operations. - Oversee new security construction or retrofit projects. - Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements. - Collaborate with other teams to protect ADSIPL Data Center personnel, information and assets. About the teamMission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS - Bachelor’s degree or equivalent professional experience in security or related fields; transportation, facilities amongst others - 05+ years of commercial or industrial work experience. - Proficiency in Microsoft Office and good knowledge of Excel. - Proven ability to work efficiently in a fast-paced environment where numerous systems/applications/software are highly dependent. - Proficient English verbal and written communication skills with attention to detail - Strong data-driven decision making and analytical skills. - Ability to integrate into an International work environment.- Ability to manage continuous improvement projects and provide oversight for large scale construction programs. - Must be prepared and have the ability to work and travel to Data Centers pan-cluster whilst on-call.PREFERRED QUALIFICATIONS - Experience of working independently in a high security environment - Conflict resolution training. - Able to perform security risk assessments and devise mitigation strategies. - PSP or relevant certifications. - Lenel Certifications. - Familiarity with compliance standards such as ISO 27001. - Experience in managing projects, small teams or contract guard force.

Senior Verint Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior UCCE Escalation Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC is seeking a Cisco UCCE Senior Escalation Engineer to join our Technology Services team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco contact center solutions. What you’ll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues. Ability to work in a delivery support environment that involves structured processes and timelinesExperience with a disciplined development methodology and release management processTelecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel)Familiarity with Cisco Email Manager and Cisco Unity Architecture deployment, support, and administration preferred.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis/voice protocolsMulti-site configuration and hybrid of enterprise level IP and TDM environments What skills you’ll need: 4+ years administration, troubleshooting and support experience with Cisco Unified Contact Center Enterprise applications. Integration and deployment experience with these applications is highly desirable.Cisco IP Dialer development and support experienceExperience with Cisco IP-IVR Application performing design, development, and support functions.Experience performing Cisco ICM scripting, design, deployment, administration, and troubleshooting.Experience with Cisco CVP Application design, development, administration and troubleshooting.Exposure with Cisco UCCE Solution Architecture and Integration.Experience with call recording solutions, Calabrio preferredMulti-site configuration and hybrid of enterprise level IP and TDM environmentsCisco Certifications (i.e., CCNA, CCDP, CCIE) preferredAbility to obtain US Security clearanceEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Coupa Engineer

, hyderabad, hyderabad district, IN

Principal Software Engineer

Microsoft Games, Hyderabad, Any

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. Microsoft Azure is experiencing explosive growth and innovation connecting people, services, and devices around the world. From cloud game streaming to data services, the hardware we design is fundamentally changing the data center and contributing to the success of millions of customers. The Silicon Cloud Hardware and Infrastructure Engineering (SCHIE) team is looking for aPrincipal SoftwareEngineering Manager. ThePrincipal SoftwareEngineer position requires someone whohasthe ability to lead in terms of design, architecture, implementation of end-to-end software applications, utilities and tools for Cloud Server Certification Engineering; and be able to execute to qualify the products as per TTM goals and timelines. Expected to have Data Center or Cloud product quality focus and customer-first mindset. Your ability to partner successfully with a broad group of diverse stakeholders, cross functional teams, partners, and vendors in translating problems or requirements into technical solutions in terms of design, architecture and engineering specifications will be critical. AsPrincipal SoftwareEngineer,you will be a technical leader withinthe organization. We are looking for a highly motivated, self-driven Software Engineer with a good understanding of Server and Infrastructure Firmware for hardware components that are deployed in the Cloud Data Centers with a focus on product security, quality, reliability, availability and serviceability. As a mentor, you will nurture the growth of fellow engineers, fostering a culture of continuous learning and improvement. Your clarity and leadership will illuminate our path, driving our organization towards its mission. Together, we will redefine the future of technology.Responsibilities Design, architect and code software applications, tools and utilities to certify server firmware and hardware Code reviews, Design document and Engineering specifications. Work with Geo Teams Lead from the front on technical aspects with vendors, partners and stakeholders. Strong software development processes and agile methodology Experience in DevOPS, CI/CD pipeline, build automation and package tools. Create efficient and effective workflows with automation QualificationsRequired Qualifications Bachelor's degree in computer science, Data Science, or equivalent industry experience. 15+ years of experience leading high-performing teams Demonstrated ability to manage multiple, critical projects in a dynamic, rapid paced development. Experience with GIT, source depot, SQL, XML creation and parsing or Azure services like Kusto, Event Hubs. You will be involved with all phases of product development, from microarchitecture design through firmware architecture and development. At the design phase, you will be part of a team-driving the architecture, design and development of security sub-systems including firmware development of low-level hardware interfaces. Preferred Qualifications Masters in Computer Science, Electrical and Electronics Engineering, Data Science, or equivalent field of expertise. Experience in Linux Operating system (System calls, APIs and leverage them to talk to the layer of the hardware, firmware will be a plus) Demonstrated experience establishing high performing team processes Demonstrated experience in Hardware Quality Tooling and design Experience in certification of Hardware such as GPUs, FPGAs, SSDs, NVMe will be a plus. Experience working in a modern DevOps culture, administering your service in Azure, implementing infrastructure as code, automating manual operations processes, and supporting/ troubleshooting production incidents. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/05/2024 03:17 AM

Application Engineer - TM1/Planning Analytics, AWS Fintech

Amazon, Hyderabad, TS, IN

DESCRIPTIONSince early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure platform in the cloud. Cloud computing is the kind of major shift in information technology that only comes around once a decade. If you want to be part of history, this is your opportunity. AWS is a high-growth, fast-moving group within Amazon with a start-up mentality where new and diverse challenges arise every day, but a group that operates with the full backing of one of the world’s most successful web companies. AWS Business Systems seeks an Application Engineer with expertise in the areas of technical design, development, and operational excellence. Solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models and reporting, without sacrificing accuracy or agility. This position requires a high level of technical expertise within IBM Cognos TM1/Planning Analytics. On the AWS FinTech team, you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy. We take working hard, having fun, and making history seriously – you should too! AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making and management of the business. Also needed is the intellectual capacity to produce innovative ideas/analysis and the willingness to do the heavy lifting to implement those decisions.Responsibilities: · Collaborate with business users, development teams, and operation engineering teams to tackle business requirements and deliver against high operational standards of system availability and reliability · Dive deep to resolve problems at their root, looking for failure patterns and suggesting fixes · Prepare runbooks, methods of procedures, tutorials, training videos on best practices for the team · Build monitoring dashboards and creation of critical alarms for the system · Build and enhance software to extend system, application, or tool functionality to improve business processes and meet end user needs while working within the overall system architecture · Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements, and create detailed recommendations for solutions to problems that impact code owned by another group · Identify process improvement opportunities to drive innovation · Rotational on-call availability for critical systems supportWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS· 5+ years of relevant IBM Cognos TM1/Planning Analytics experience including system configuration, model building and developing reports or dashboards with TM1 · Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes · Bachelor's degree in Finance, Accounting, Engineering, Mathematics or other technical disciplinePREFERRED QUALIFICATIONS· Demonstrated history of problem solving, financial acumen, and business collaborating skills · Ability to work independently and self-motivate in a fast-paced and rapidly changing environment · Deal well with ambiguous/undefined problems; ability to think abstractly · Excellent written and verbal communication skills with a customer focused, professional demeanor · Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc. · Familiarity with other IBM software products, including Command Center, SPSS · Experience with design & delivery of formal training curriculum and programs · Proficiency with Microsoft Project, Visio, and SharePoint · Project management, scoping, reporting, and scheduling experience a plus · Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline

Data Center Security Specialist, HYD DC Security

Amazon, Hyderabad, Any

BASIC QUALIFICATIONSBachelor's DegreeExperience of working in standards-based professional work environment.Participated in an Integrated Project Team or served as part of team to complete a general projectFamiliarity/ experience compiling MIS reportsIncident response & management experienceExperience with Microsoft Office tools.Proficient verbal and written communicationDESCRIPTIONAmazon Data Services India Private Limited ("ADSIPL") is looking for a Data Center Security Specialist to join our expanding Data Center Operations team in India. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers in India. They will report to the Area Security Manager responsible for their Data Center Campus.Responsibilities Coordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls- Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards- Be able to travel between local sites as needed, up to 50% of the workweek.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationKey job responsibilitiesCoordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls- Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards- Be able to travel between local sites as needed, up to 50% of the workweek.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS1+ years of incident response & management experience3+ years of experience with Microsoft Office tools.PSP certifiedData and trend analysisSalary: . Date posted: 04/10/2024 09:19 AM

Support Ops contractual, Support Operations

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS• Bachelor's Degree • Experience with Microsoft Office, including Outlook, Word, and Excel • Exceptional analytical, logical and data gathering skills• Excellent communication and comprehension skills• Excellent problem solving skillsDESCRIPTIONAmazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon's (FBA) Support Operations site in Hyderabad. FBA is a growing business built around Amazon's world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. As mentioned by Jeff Bezos, Founder of Amazon.com, in his annual letter to shareholders, FBA is one of the strategic long term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long term vision is that customers can order and receive a sellers' product the same day anywhere in the world.Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy. We believe consistency is the foundation to the world class service we provide our Sellers and Support Operations is at the center of ensuring consistent and fair evaluation of Seller inquiries..Key job responsibilitiesResponsibilities include:• Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.• Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).• Achieving weekly productivity and quality targets.A day in the lifeConsistently improving Seller experienceAbout the teamMission - To mitigate business risk while driving an excellent customer experienceWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Experience in a production environment and proven track record of achieving productivity and quality targets. • Previous experience in a contact center environment. • Experience in problem solving, including the ability to recognize non-obvious patterns • Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines. • Ability to maintain high levels of confidentiality and data security standards. • A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment. • A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations. • Clear oral and written communication skills. • Experience with fraud or risk investigations. • Experience in payments & banking domain. • Demonstrated positive, results oriented attitude. • Excellent team player capable of learning and sharing knowledge in a team environment.Salary: . Date posted: 04/12/2024 09:06 AM

Data Center Security Manager , DC Security

Amazon, Hyderabad, TS, IN

DESCRIPTIONAmazon Data Services India Private Limited (ADSIPL), is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Infrastructure Operations teams across HYD Cluster.As a DSM, you will be tasked with running day-to-day data center security operations, supporting and executing security projects and programs, as well as assuring audit compliance with ADSIPL policies and procedures. We encourage candidates from all backgrounds to apply as we focus on talented people who are motivated to learn and be successful in our growing industry. The successful applicant will receive comprehensive onboard training as well as continuous support from a local and regional security team. You will also have opportunities to collaborate and engage with various teams across the globe. Key job responsibilities - Direct and manage contract guard force to run daily data center operations. - Handle site security incidents, escalations or any other security related issues. - Provide after-hours on-call management support and participate in emergent, large scale event response when needed. - Participate in re-occurring data center security audits and reviews. - Executes established compliance processes with ADSIPL policies, standards, guidelines and relevant legal and regulatory requirements. - Provides input on, and may develop security methodologies, policies and procedures. - Write reports and communicate with management on the status of physical security operations. - Oversee new security construction or retrofit projects. - Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements. - Collaborate with other teams to protect ADSIPL Data Center personnel, information and assets. About the teamMission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS - Bachelor’s degree or equivalent professional experience in security or related fields; i.e., logistics, transportation, facilities amongst others - 08+ years of commercial or industrial work experience. - Proficiency in Microsoft Office and good knowledge of Excel. - Proven ability to work efficiently in a fast-paced environment where numerous systems/applications/software are highly dependent. - Proficient English verbal and written communication skills with attention to detail - Strong data-driven decision making and analytical skills. - Ability to integrate into an International work environment.- Ability to manage continuous improvement projects and provide oversight for large scale construction programs. - Must be prepared and have the ability to work and travel to Data Centers pan-cluster whilst on-call.PREFERRED QUALIFICATIONS - Experience of working independently in a high security environment - Conflict resolution training. - Able to perform security risk assessments and devise mitigation strategies. - PSP or relevant certifications. - Lenel Certifications. - Familiarity with compliance standards such as ISO 27001. - Experience in managing projects, small teams or contract guard force.