DESCRIPTIONData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:HYDERABAD, TS, INDBasic Qualifications· Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications· Solid Understanding of Linux/Unix Administration· Server Hardware Troubleshooting experience· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers· Strong Communication Skills· Passionate about IT infrastructure and hardware!Preferred Qualifications· Remote Access: Console routers, IPMI, BMC· Network Equipment Installation and Configuration· Cisco IOS, NX-OS, JunOS· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security· Participated in Project Management· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.· Scripting: Bash, Python, Perl, Ruby (or programming languages)We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Testing Tools Engineer

Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Testing tools Engineers oversee the installation and maintenance of software applications to streamline business operations. Their duties include optimizing software application performance, installing updates, and performing debugging procedures Your Role Accountabilities: Providing Testing software application support to other technical teams across the organizationPerforming analyses on testing application functionality and suggesting improvements.Ensuring effective front-end and back-end functionality of applications.Consulting with the testing software vendors, internal users, and clients to improve application performance.Managing code migration across environments to ensure continued and synchronized functionality.Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.Keeping a record of configuration changes and scheduling application updates.Documenting processes and monitoring application performance metrics.Essential5 to 8 years of experience as a testing application support engineer in a related field.Advanced knowledge of testing toolsAbility to manage code migration, document configuration changes, and monitor performance.Exceptional ability to provide support to internal teams.Advanced proficiency in determining the causes of application errors and repairing them.Ability to keep up with innovation in application design.Exceptional communication skills.DesirableA bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/29/2024 08:33 AM

SOA Senior Engineer

TTEC, Andhra Pradesh, Hyderabad

Under minimal supervision the SOA Senior Engineer is responsible to maintain standards in software solutions design, development,automated testing, and fault tolerance. Engineers are expected to provideproficient execution in basic software architecture, large scale data store,cloud-based design/implementation and ensure all products are capable of necessaryscalability. Engineers are expected to demonstrate significant domain expertisewith assigned applications as well adaptable design for new solutions and productsas necessary. Engineers will functionas reliable contributors and consultants on all development projects. Engineers will be expected to provideanalytical advice in identifying new solutions and opportunities in the ITspace to ensure our clients and our company can meet objectives. The role is expected to be collaborative and strictlyadhere to software development life cycle standards. Duties and ResponsibilitiesMeetwith business stakeholders and other technical team members to gather, analyze andtranslate devlopment requirements.Participate and take lead in the discovery,planning and implementation of projects and/or issues. Meet with business partners to understandclient needs and make recommendations for technical solutions.Application Support and Development: Implement amyriad of application functionality with standard 3rd party andproprietary tools based on provided design. Works to create creative solutions that directly address underlyingbusiness and technical needs. Works withother team members to ensure a functional code base and application stack. Documenting all changes made to code and foreffectively articulating the changes and maintaining a technicalrepository. Also responsible forproviding feedback on documentation standards for the department. This position has the responsibility of completingprojects and estimates and/or resolving issues within stated SLA and escalatingwhen appropriate.Job RequirementsBSin Computer Science, Business or equivalent work experienceOracle BPEL DevelopmentexperienceOracle SOA / FMW TechnicalAdministrationSOA Experience with goodunderstanding of Service Component Architecture and core SOA Design patternOracle experienceDemonstrated ability tobuild automated unit/integration tests to prove health/quality of codeProficient introubleshooting and debuggingProven experiencedeveloping software that performs well under loadIntermediateexperience implementing business-to-business integration leveraging EDI and XMLEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Systems Software Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Software Systems Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Responsible for working in a high level of technical complexity. Under moderate supervision, this position worksprimarily designing, coding, testing, implementing, and documenting complexapplication programs. This position has the ability to identify areas ofweaknesses in business issues and offer technical solutions. Also develops, analyzes,and resolves complex user requests. Aidsgroup in resolution of large issues and resolves medium to large sizedissues. Duties and Responsibilities:Create and modify programs to maintain and/or enhancecurrent business operations using current Change Procedures. This position is responsible for documentingall changes made to code and for effectively articulating the changes andmaintaining a technical repository. Alsoresponsible for providing feedback on documentation standards for thedepartment.Responsible for completing projects andestimates and/or resolving issues within stated SLA. Needs to be able to resolve problems in atimely manner, document the resolution, and escalate when appropriate.Participate in the discovery, planning andimplementation of projects and/or issues. Meet with business partners to understand client needs and makerecommendations for technical solutions. All written and verbal communication needs to be conducted in a timelyand professional manner.Job Specifications:BA/BS in computer related field, or equivalentexperience or computer certifications2+ years of technical experience in product developmentand support.Basic programming language training and skillsin one or more of the following areas:ASP.Net, VP.Net, C#, AJAX, SOAP, plus XML, SQL,HTML5, HTML/JavaScript, JQuery, IIS, CSS, and Web ServiceGood UI/UX skillsBasic to Mid English verbal, written andinterpersonal skills required.Understanding of use of web services/RestAPIsand one or more standard software development practices in one or morecomputing environments desired.Technical skills for unit software testing.Basic communication and presentation skills.Innovative individual who would seek to improveall activities undertaken.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Lead Java Engineer - Legacy Hu Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Lead Java Engineer At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.The Lead Back-End Developer will be responsible for the ongoing maintenance and evolution of our API Framework product and may be asked to support other projects in the Ttec Product Development organization. The API Framework project is built on the Spring Tool Suite (STS) using Java and includes a “decisioning” service built in Node.js. The API Framework provides a set of RESTFul “micro-services” to support our Mobile SDKs (Android, iOS) in order to provide Call Center (Chat, Voice, Email) support for Ttec customers. Essential Duties & Responsibilities: * Maintain and evolve all aspects of Product from client app to server and databases * Write code, fix bugs, upgrade and evolve existing implementation * Modify rules in the Decision Engine * Develop rapid prototypes as required * Develop new modules and features as necessary * Troubleshoot and Resolve Production issues in a timely manner Job Specifications: * Bachelor’s degree in Computer related field * 5+ years of industry experience building large scale web applications * 5+ years hands on experience with the Java Programming * 2+ years hands on experience with the Spring Frameworks (or equivalent) * Good understanding of the Software Development Life Cycle * Full stack development skills in multiple mainstream programming languages * Strong Object-Oriented Design and Programming skills * Development experience in modern JavaScript Frameworks (Angular, Vue, jQuery) * Experience working in an Agile environment (Scrum, Kanban) * Experience with popular SQL and NoSQL Databases (SQL Server, Postgres, Mongo) * Experience in UNIX or Linux environments * Strong communication skills * Experience with containers (Docker) a plus Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Sustain - Network Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Network Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Position Summary: Under direct supervision, responsible for the implementation of engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN). Provides technical support to various departments and users with regards to the LAN/WAN. Operates under direct supervision, with latitude for independent judgment. Serves as a team member of the network engineering team. Key responsibilities:Responsible for the implementation, testing and training of new communication projects and initiatives.Performs the analysis, design and development of new LAN/WAN initiatives.Responsible for integrating business systems within the corporate information technology environment. Coordinates with Management and Technology Managers/Engineers to resolve issues relating to LAN/WAN. Provides support to the technical operations groups and Network Operations members.Implements new technologies in the areas of network resiliency, network convergence and speed, network monitoring and alertingComplies with policy and standards globally for Teletech data network Responsible for creating and maintaining documentation for all assigned Enterprise network designs. Capable of project managing technical projects, and communicating status to CustomersFlexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.Ability to work days, evenings, and weekends as required; 24x7 support.Exceptional documentation and communication skills.Other duties as assigned by managementRequirements: Working knowledge and implementation skills of Cisco’s Switching, Routing and Security products. Working knowledge of Voice Over IP; experience with Cisco and Avaya VOIP Products. Working knowledge of IP Routing, Quality of Service technologies with demonstrated implementation in a large enterprise organization.Working knowledge of F5 BIG-IP with implementation experience in a large enterprise organization.Willingness to undertake self-study to rapidly advance knowledge of industry and company standards/directives. AA/AS degree or equivalent experience2-3 years of experienceWorking knowledge of LAN/WAN systems, networks, and applications Certifications: Network +, CCNA a plus or equivalent experience Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Sr. Application Engineer (5:10 Years) for an on:demand Enterprise Performance Management Provider

, hyderabad, IN

We are looking for a " Sr. Application Engineer "for one of our esteemed Clients for Hyderabad Location.RESPONSIBILITIES:Provide service to SaaS/Cloud Services by providing proactive knowledge and acting as an escalation point for Service Operations. Resolve issues and incidents within SLA.Proactively work with vendors and providers on issues identified in products and chase issues until successful resolution. Timely resolution of issues within work streamIndependently implement approved medium and large scale projects that align towards service and departmental goals.Lead, coordinate, and manage all aspects of application design and implementation.Oversee the development, and implementation of service/application software solutionsParticipate in design of new application, and strategies.Manage relationships with counterparts including functional owners or work streamsLiaise with company's database, Network/Systems and NOC teams for prompt rectification of any problems or emergencies.Provide direction for the Network Operations team in support of application support.Coordinate and conduct training sessions for junior system administrator staff.Provide guidance and support to the enterprise; act as single point of contact Applications Operations related issues.Coordinate with network engineering to ensure availability, reliability, and scalability of applications to meet business demands.Recommend and execute modifications to application infrastructure in order to improve efficiency, reliability, and performance for application.Implement automation for Application deployments.Implement monitoring for Applications and Services.Keep current with related technologies and releases.Develop and execute test plans to check infrastructure and systems technical performance in relates to applications.Report on findings and make recommendations for improvement.Oversee new and existing applications, and software upgrades.Carry off:hours escalation as part of on:call rotation or an emergency with 10minutes of Response Time.Ensure completeness and quality of all deliverables.Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery, acting as an escalation point for project team members to provide issue resolution.Document technology deployments by creating Standard Operating Procedures, training guides. Train coworkers and other members of Network Operations staff.REQUIREMENT:At least 5 years of experience supporting customer facing cloud service.At least 5 years of experience supporting 99.9 SLA service.At least 8 years of experience deploying .NET and Microsoft SQL based Releases.At least 5 years of experience with deploying release without service downtime.Experience in carrying on:call rotation duties with 10min of response time.Implement automation for Application deployments.Implement monitoring for Applications and Services.At least 3 years of experience with develop and execute test plans to check infrastructure and systems technical performance in relates to applications. Report on findings and make recommendations for improvement.At least 5 years of experience in overseeing new and existing applications, and software upgrades.Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery.

Software Development Advisor

, hyderabad, hyderabad district, IN

Job PurposeThe Cloud Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Cloud Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Cloud Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in designing and implementing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions. :Contributes security and compliance recommendations for cloud design, infrastructure design, software development design/architecture, along with data storage and handling.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:PowerShell, Python, Terraform or other scripting and/or coding experience. :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.

Investigation Specialist, Abuse Prevention Operation

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONJob Description:Selling partner risk investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SPR Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers and other associates to accomplish goals. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Additional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- day off (it is a 5-day working week with 2 days off. The off days changes every 3-4 months)Key job responsibilitiesRoles and Responsibilities:This includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsAbout the teamAbout the team:The mission of Selling Partner Risk (SPR) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- NASalary: . Date posted: 04/18/2024 09:18 AM

Data Centre Linux & HW Engineer, India, Data Center Operations

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS- • Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications- • Solid Understanding of Linux/Unix Administration- • Server Hardware Troubleshooting experience- • Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID- • Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies- • Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers- • Strong Communication Skills- • Passionate about IT infrastructure and hardware!DESCRIPTIONData Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited ("ADSIPL") with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world's most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL's data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:HYDERABAD, TS, INDBasic Qualifications• Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications• Solid Understanding of Linux/Unix Administration• Server Hardware Troubleshooting experience• Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID• Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies• Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers• Strong Communication Skills• Passionate about IT infrastructure and hardware!Preferred Qualifications• Remote Access: Console routers, IPMI, BMC• Network Equipment Installation and Configuration• Cisco IOS, NX-OS, JunOS• Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity• Data Center Operations: Inventory Management, Hot/Cold Aisles, Security• Participated in Project Management• Experience or Knowledge of AWS products: EC2, EBS, S3 etc.• Scripting: Bash, Python, Perl, Ruby (or programming languages)We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- • Remote Access: Console routers, IPMI, BMC- • Network Equipment Installation and Configuration- • Cisco IOS, NX-OS, JunOS- • Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity- • Data Center Operations: Inventory Management, Hot/Cold Aisles, Security- • Participated in Project Management- • Experience or Knowledge of AWS products: EC2, EBS, S3 etc.- • Scripting: Bash, Python, Perl, Ruby (or programming languages)Salary: . Date posted: 04/18/2024 10:18 PM