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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Data Engineer, AB Data Analytics and Insights
Amazon, Hyderabad, TS, IN
DESCRIPTION Amazon Business Data Analytics and Insights (ABDAI) team is looking for a Data Engineer (DE) to play a significant role in building their large-scale, high-volume, high-performance data integration and delivery services. These data solutions would be primarily used in periodic reporting, and drive business decision making while dealing efficiently with the massive scale of data available through our Data Warehouse as well as our software systems. You will be responsible for designing and implementing solutions using third-party and in-house reporting tools, modelling metadata, building reports and dashboards, and administering the platform software. You are expected to build efficient, flexible, extensible, and scalable data models, ETL designs and data integration services. You are required to support and manage growth of these data solutions. You must be a self-starter and be able to learn on the go. Excellent written and verbal communication skills are required as you will work very closely with diverse teams. As a Data Engineer in ABDAI team you will be working in one of the world's largest cloud-based data lakes. You should be skilled in the architecture of data warehouse solutions for the Enterprise using multiple platforms (EMR, RDBMS, Columnar, Cloud). You should have extensive experience in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. Above all you should be passionate about working with huge data sets and someone who loves to bring datasets together to answer business questions and drive change. About the teamAmazon Business Data Analytics and Insights (ABDAI) has two missions; (1) provide data that is accurate and reliable to accelerate business insights and data driven innovation in trustworthy, intuitive, and cost-efficient ways (2) predict and value customer actions for our business partners to be right a lot when taking decisions. ABDAI- Data Engineering team ensures that we have the right inputs to measure our business performance. Data is the voice of our customers and we source it from hundreds of AB and Non AB platform/systems as well as 3P applications that customers interact with. We own curated source of truth datasets and infrastructure to AB users WW and access to our data to external consumers through secure means. We power outreach campaigns for Sales, Marketing and Product teams through the HOTW data integrations we built various 3rd party application that AB has adopted for our needs. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQLPREFERRED QUALIFICATIONS- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)
Digital Engineering Lead Engineer
, hyderabad, hyderabad district, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Senior Lead Engineer to join our team in Hyderabad, Telangana, India.Ability to understand functional design/requirements documents and provide scalable solutions for the same:Should be able to troubleshoot with optimum debugging skills:Should be able to take responsibility for the quality of work produced.:Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract:Providing progress and status reports at regular intervals to the client or the Apisero/NTT leadership:Should be flexible to work in multiple shifts and on call support.:Should be flexible to learn new technologies:Should be able to perform SFDC customizations including but not limited to Workflow, Validation Rules, Process Builders, Approval Processes, Flows.:Ability to debug Security, Data and Sharing Model issues:Ability to integrate to and fro external using REST/Soap implementations:Capable of performing reviews of the work done by team members.:Strong written and verbal communication skills:Excellent problem solving and multitasking skills:At least 5 years and above of solid Salesforce development experience:Proposing process improvement by surfacing functions and/or processes which receive high volume of maintenance calls to propose how these functions can be fine:tuned and/or redesigned to serve the client's needs better:Having at least 1+ year in Integrations:Experience in any of the clouds: Sales, Service, Marketing and community.:Should possess expertise in some of the managed packages like Apttus, Xactly preferred.:Should be responsible for the client stand:up schedules, leading the call, or being a first officer in the call.:Should be responsible for responding to the client emails on priority be it an issue or other ask.:Sometimes responsible for WSRs.:Responsible for solution review, leading a team, providing solutions.:Responsible for Release Managerial work and Technical Documentation.:Experience into niche technologies like Financial Service Cloud (FSC), CPQ, Billing, Einstein Analytics, Field Service Lightning(FSL), Vlocity ogies are preferred .:Willing to work from 10pm to 7am shift for at least two weeks in a month.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Principal Calabrio Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Principal Calabrio Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiencesAt TTEC, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech enabled self-service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients. As a Principal Calabrio Engineer you will provide premier client support for call recording, workforce management, performance management and analytics solutions and services. The ideal candidate in this role will have prior external client facing skills with the ability to effectively mitigate, problem solve, perform issue resolution and provide timely communication and status updates to clients, service providers, and partners. They will track, document and work client issues using our Service Now ticketing and time tracking tool. The candidate will work as part of a project team but will provide the leadership on WFO tasks. What skills you will bring:5 to 8 years deployment, installation, support, administration, and troubleshooting experience with Calabrio.Previous experience with other WFO Solutions; Verint, Aspect, NICE.5 to 8 years support, administration, and troubleshooting experience with Cisco, Avaya, or Nortel agent desktop, IP-IVR, instant messaging, workforce management, and call recording solutions in a call center environment.Ability to work within a process driven escalation environment in order to meet SLA’S.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log AnalysisMulti-site configuration and hybrid of enterprise level IP and TDM environmentsITIL Framework awarenessKnowledge or experience with Cisco ICM / CVP Enterprise and Cisco IP Dialer Familiarity with Cisco Email Manager. Support experience preferred.Familiarity with Cisco Unity Architecture deployment. Support and administration experience preferred.Familiarity with H.323, SIP and/or MGCP protocolsExcellent written and verbal communication skills to perform technical documentation and client communication.Familiarity with Microsoft office, Power Point, and VisioStrong client relationship skills working with enterprise level customersAbility to work in a delivery support environment that involves structured processes and timelinesCCNA desiredWho We Are: TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services. #LI-BB2
Cisco UCCE Solutions Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as Cisco UCCE Solutions Engineer. At TTEC, we helpglobal brands provide a great experience to their customers, build customerloyalty, and grow their business. We were founded on one guiding principle:customer experiences that are simple, inspired, and more human deliver lastingvalue for everyone. Your role brings that principle to life. TTEC, a 50,000employee, global customer experience pioneer, is opening a new informationtechnology and data science center of excellence in Hyderabad where you'll havethe opportunity to get in on the ground floor of this expansion. As a technologist, weknow you're in high demand. And we know it's important you find the right fitfor your future. Have ideas you want to contribute? We're listening. Lookingfor exposure to different clients, different technologies? It's what we do.Want to make an impact on the future? We're innovating every day. Teamwork key?You'll have the opportunity to work on global projects with a knowledge-thirsty,international team. Join our inclusive IT team and you'll help createmeaningful employee experiences that drive memorable customer experiences.AboutTTEC: We are an award-winning premier technology services provider offering contactcenter, web and speech-enabled self-service applications with ProfessionalServices, Premise and Cloud Services, CRM Integration, Managed Services andUnified Communications. We attribute oursuccess to our talented team of professionals who are passionate about thedrive for results and providing best in class service to our clients. We have an immediate openingfor an experienced Cisco UCCE Solutions Engineer to help develop salesdeliverables in support of our business development efforts. Your knowledge and experience in theconverged IP contact center, voice self-service solutions (application andinfrastructure) and Cisco Contact Center Solutions space will be the key forsuccess in this role. What you’ll be doing:Looking for an opportunity to go to marketwith a best of breed integrated omnichannel tech stack in the cloud? The offergoes beyond just omni technology, we take our customer engagement strategy tothe next level incorporating technology and services including consulting, bigdata analytics, and automation (Bots). As part of our SolutionsEngineering team you’ll help develop leads and build partner relationships insupport of our business development efforts. In partnership with our DirectSales team in a pre-sales capacity, you’ll leverage your Cisco Contact Centerdesign and adjacent solutions architecture expertise. Responsibilities: Develop Solution Design / Configuration:Communicate with Lead Sales Engineers to gather and understandrequirementsDevelop detailed design solutions including the bill of material (BoM)configurations, VM layouts and architecture diagramsCommunicate and collaborate with Lead Sales Engineers to submit staffingprofessional services’ estimate requestsDevelop ‘Solution Review’ presentationsCoordinate preparation of materials and assist Lead Sales Engineerwith the Cisco (A2Q/DMS) and internal Design Review processes.Develop Proposals and SOWs using standard TTEC templates Provide a major contributing technical role for RFP ResponseDevelopmentCoordinate and provide assistance to Lead Sales Engineer inconsolidating pricing from third-party quotes, bill of materials andprofessional services estimate into pricing template/tool. Requiredskills:2+ years presales experience designing complex Contact Center, voice self-service solutions (applications and infrastructure) 3 to 5 years design and architecture experience working with Cisco UCCE solutions is preferred.Strong English language verbal and written communications skills We offer an outstanding career development opportunity, a competitive base salary and full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Business Intel Engineer I, AOP (Analytics operations and programs)
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)DESCRIPTIONAmazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.Key job responsibilities1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap.2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.3) Define analytical approach; review and vet analytical approach with stakeholders.4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis7) Work with a variety of data sources and Pull data using efficient query development thatrequires less post processing (e.g., Window functions, virt usage)8) When needed, pull data from multiple similar sources to triangulate on data fidelity9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team10) Provide program communications to stakeholders11) Communicate roadblocks to stakeholders and propose solutions12) Represent team on medium-size analytical projects in own organization and effectively communicate across teamsA day in the life1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes2) Have the capability to handle large data sets in analysis through the use of additional tools3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved6) Communicate complex analytical insights and business implications effectivelyAbout the teamAOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysisSalary: . Date posted: 04/06/2024 09:30 AM
Application Engineer - TM1/Planning Analytics, AWS Fintech
Amazon, Hyderabad, TS, IN
DESCRIPTIONSince early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure platform in the cloud. Cloud computing is the kind of major shift in information technology that only comes around once a decade. If you want to be part of history, this is your opportunity. AWS is a high-growth, fast-moving group within Amazon with a start-up mentality where new and diverse challenges arise every day, but a group that operates with the full backing of one of the world’s most successful web companies. AWS Business Systems seeks an Application Engineer with expertise in the areas of technical design, development, and operational excellence. Solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models and reporting, without sacrificing accuracy or agility. This position requires a high level of technical expertise within IBM Cognos TM1/Planning Analytics. On the AWS FinTech team, you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy. We take working hard, having fun, and making history seriously – you should too! AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making and management of the business. Also needed is the intellectual capacity to produce innovative ideas/analysis and the willingness to do the heavy lifting to implement those decisions.Responsibilities: · Collaborate with business users, development teams, and operation engineering teams to tackle business requirements and deliver against high operational standards of system availability and reliability · Dive deep to resolve problems at their root, looking for failure patterns and suggesting fixes · Prepare runbooks, methods of procedures, tutorials, training videos on best practices for the team · Build monitoring dashboards and creation of critical alarms for the system · Build and enhance software to extend system, application, or tool functionality to improve business processes and meet end user needs while working within the overall system architecture · Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements, and create detailed recommendations for solutions to problems that impact code owned by another group · Identify process improvement opportunities to drive innovation · Rotational on-call availability for critical systems supportWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS· 5+ years of relevant IBM Cognos TM1/Planning Analytics experience including system configuration, model building and developing reports or dashboards with TM1 · Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes · Bachelor's degree in Finance, Accounting, Engineering, Mathematics or other technical disciplinePREFERRED QUALIFICATIONS· Demonstrated history of problem solving, financial acumen, and business collaborating skills · Ability to work independently and self-motivate in a fast-paced and rapidly changing environment · Deal well with ambiguous/undefined problems; ability to think abstractly · Excellent written and verbal communication skills with a customer focused, professional demeanor · Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc. · Familiarity with other IBM software products, including Command Center, SPSS · Experience with design & delivery of formal training curriculum and programs · Proficiency with Microsoft Project, Visio, and SharePoint · Project management, scoping, reporting, and scheduling experience a plus · Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline
Principal Analytics Engineer ( Data Platform)
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Principal Analytics Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. Roles & Responsibilities: As a Principal Analytics Engineer, you will champion overall data and analytics strategy across for various streaming and non-streaming data domains including but not limited to commerce, product, content analytics . You will bring in your expertise in a wide variety of big data processing frameworks, large scale database systems, stream data processing data mart development, BI/Analytics, API Development, to improve data architecture and data product development efficiency.Work closely with higher management, business, and product stakeholders to understand BI & AI driven analytics needs; create data strategy, architecture, and roadmap.Work closely with data & analytics team to architect various data products which include data marts, data semantic layer, analytics, and third-party system integrations.Assist in the preparation of presentations and formal analysis in support of executive decision making and strategy development.Promote a culture of experimentation and data-driven innovation. Inspire and motivate through internal and external presentations and other speaking opportunities.Assist in hiring, mentoring, and coaching engineers. Help build an engineering team that prioritizes empathy, diversity, and inclusion.Take on the responsibility for the platform's 24x7 support availability and oversee budgetary concerns, including cloud expenditure. What to Bring : Bachelor's degree, MS or greater in a quantitative field of study (Computer/Data Science, Engineering, Mathematics, Statistics, etc.)16+ years of relevant experience in business intelligence/data engineering.Prior experience and deep domain knowledge in Direct-to-Consumer Business based products is critical.Expertise in at least few programming languages - Scala, Python or similar.Expertise in SQL.Expertise in OLAP databases such as Delta Lake, Snowflake, Redshift.Expertise with Analytics Tools such as Looker, Tableau or similar.Experience in AI driven data analytics is a huge plus.Strong interpersonal, communication and presentation skills. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/17/2024 07:15 AM
Staff Analytics Engineer ( Data Platform)
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Staff Analytics Engineer - Hyderabad, India . About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.For more information, please visit www.wbd.com . Meet our team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape Roles & Responsibilities: As a Staff Analytics Engineer, you will lead data pipeline, data strategy, and data visualization-related efforts for the Data & Analytics organization at Max. You're an engineer who not only understands how to use big data in answering complex business questions but also how to design semantic layers to best support self-service vehicles. You will manage projects from requirements gathering to planning to implementation of full-stack data solutions (pipelines to data tables to visualizations). You will work closely with cross-functional partners to ensure that business logic is properly represented in the semantic layer and production environments, where it can be used by the wider Product Analytics team to drive business insights and strategy. Design and implement data models that support flexible querying and data visualization.Partner with Product stakeholders to understand business questions and build out advanced analytical solutions.Advance automation efforts that help the team spend less time manipulating & validating data and more time analyzing.Build frameworks that multiply the productivity of the team and are intuitive for other data teams to leverage.Participate in the creation and support of analytics development standards and best practices.Create systematic solutions for solving data anomalies: identifying, alerting, and root cause analysis.Work proactively with stakeholders to ready data solutions for new product and/or feature releases, with a keen eye for uncovering and troubleshooting any data quality issues or nuances.Identify and explore new opportunities through creative analytical and engineering methods. What to Bring : Bachelor's degree, MS or greater in a quantitative field of study (Computer/Data Science, Engineering, Mathematics, Statistics, etc.)8-12 years of relevant experience in business intelligence/data engineeringExpertise in writing SQL (clean, fast code is a must) and in data-warehousing concepts such as star schemas, slowly changing dimensions, ELT/ETL, and MPP databasesExperience in transforming flawed/changing data into consistent, trustworthy datasets, and in developing DAGs to batch-process millions of recordsExperience with general-purpose programming (e.g. Python, Java, Go), dealing with a variety of data structures, algorithms, and serialization formatsExperience with big-data technologies (e.g. Spark, Kafka, Hive)Advanced ability to build reports and dashboards with BI tools (such as Looker and Tableau)Experience with analytics tools such as Athena, Redshift/BigQuery, Splunk, etc.Proficiency with Git (or similar version control) and CI/CD best practicesExperience in managing workflows using Agile practicesAbility to write clear, concise documentation and to communicate generally with a high degree of precisionAbility to solve ambiguous problems independentlyAbility to manage multiple projects and time constraints simultaneouslyCare for the quality of the input data and how the processed data is ultimately interpreted and usedExperience with digital products, streaming services, or subscription products is preferredStrong written and verbal communication skills Characteristics & Traits Naturally inquisitive, critical thinker, proactive problem-solver, and detail-oriented.Positive attitude and an open mindStrong organizational skills with the ability to act independently and responsiblySelf-starter, comfortable initiating projects from design to execution with minimal supervisionAbility to manage and balance multiple (and sometimes competing) priorities in a fast-paced, complex business environment and can manage time effectively to consistently meet deadlinesTeam player and relationship builder What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:53 AM
Vice President - Product Manager, Analytics
JPMorgan Chase, Hyderabad, Any
Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement using digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect. As a Product Manager in Product Agility Tools team, You will be developing the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product .With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams your goal will be to ensure the team automates recurring work, which will allow the team to expand our support of customer facing area products and deliver high-quality products that exceed customer expectations. We are looking for an innovative thought-leader who thinks holistically about business, product, design, technology, data and analytics. Job Responsibilities Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRs Integrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiatives Refine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy Drive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums) Continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deployment Collaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced featuresRequired qualifications, capabilities, and skills Bachelor's degree or 8+ years of related product development experience Strong problem-solving skills and ownership mindset Commitment and self-motivation suitable to a start-up team in a large organization Exceptional time management, multi-tasking and prioritization skills Ability to work effectively in a highly matrixed and rapidly changing environment Excellent interpersonal and communication skills, both written and verbalPreferred qualifications, capabilities, and skills Strong understanding of, or experience working within, an Agile development framework Ability to think strategically, innovate and clearly communicate complex ideas Ability to independently influence senior executives and product stakeholders Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/19/2024 10:23 PM