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Sustain - Voice Escalation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Voice Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Overview: Support and administration of the company's VoIP deployment, supporting applications and network hardware. This include Avaya ACD, ESS, CMS, AES, hardware setup & testing, voice gateways, Ribbon SBC, Ladder Reading and isolation. Requirements:5+ years’ experience with CMS (both emulator and supervisor and some Unix experience a plus)5+ years’ experience with PBX programming (vectors/VDNS)5+ years’ experience with AES servers 5+ years’ experience with a large scale VOIP network. (CLANs, AMS, Trunking, regions)5+ years’ experience with Avaya hardware. 5+ years SIP experience5+ years of experience working with VoIP engineeringIn-depth knowledge and support skills of next generation communications such as SIP-VoIP/Digital Voice.Experienced interfacing with vendors for new technology development and collaborationIn-depth knowledge of VoIP; experience with RIBBON Session Border Controllers, Cisco and Avaya VoIP Products.In-depth knowledge of IP Routing, Quality of Service technologies with demonstrated implementation operational support in a large enterprise organization.LAN/WAN protocols, application, design, configuration, and troubleshooting.Voice Codecs and transcoding Skills:Self-motivated and able to accomplish tasks without supervision.Excellent time management and ability to triage multiple, concurrent technical issuesCoordinate and schedule Change Management requirements for the Telecom Operations Team.Ability to understand, troubleshoot, and resolve complex problems through collection and analysis of system log data to determine Reason for outage.Make recommendations to Engineering Teams based on operational metrics.Facilitate service and escalation with third party providers including (equipment and carriers)Team motivated, especially when implementing new solutions and troubleshooting issues - the entire team must be able to work with other groups (network, telecom, systems) to build an environment or resolve an issueAbility to communicate and interact with a variety of people at different levels (must have strong "people skills" to communicate basic non-technical concepts with end users, technical skills to communicate with engineering team, etc.) Education: BA or BS in a computer-related field, Vendor certification classes, or equivalent experience with aptitude for certification in telephony administrationExcellent written and spoken communications skillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Software Engineer
Microsoft Games, Hyderabad, Any
Storage is experiencing incredible innovations right now. The innovations of storage technologies and cloud connected devices are having a profound effect on every area of Microsoft's business. Storage devices are getting larger in capacity, faster in performance and intelligence at an astounding rate; our customers are expecting seamless experiences across devices and across local and cloud boundaries. Come and join the team that builds the platform and end user experiences for storage across Windows devices and the Cloud. We deliver storage solution for Windows, Azure, IoT and new devices that Microsoft and our industry partners ship in the future. This area involves tough challenges and provides tremendous upside opportunities including leveraging the reduced size, portability and increased functionality of new storage devices, improved software platform infrastructure, emerging protocol standards, seamless integration of local and cloud storage and development of solutions to new content usage paradigms. In Core OS (Operating System), we are responsible for the Operating Systems that power Azure, Microsoft's Linux Operating System (OS), the platforms for Windows Client and Xbox, and our Windows Server ecosystem - through all of these, we support every one of our cloud businesses and billions of customers around the world. In this era of ubiquitous computing, systems software excellence has never been more important for Microsoft. High quality, high-efficiency operating systems and platform components underpin everything we do as a company, from making our systems more reliable for our customers, to increasing our competitiveness by reducing Cost of Goods Sold (COGS), to delivering new features and capabilities to delight customers - that's all us! Our team is expanding our focus on Linux and cloud-native storage solutions. To deliver on our vision, we are looking for a technology enthusiast who is excited about the prospect of learning and driving innovation across our storage stack, across our partnering teams and across the industry. We seek a technical leader that will bring clarity and energy to the team and will help us execute and innovate at a rapid pace. This is an opportunity that will improve your knowledge of storage, filesystem, storage firmware, system architecture, distributed storage and will provide ample opportunities for industry wide impact. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesYou will be responsible for developing and maintaining storage and file system virtualization components across client, server, and cloud systems, on both Windows and Linux operating systems. You will conceive, design, and implement storage virtualization features in tandem with partners inside and outside of Microsoft to address the business needs of our customers. Other responsibilities will include: Performance analysis of designs and implementations, taking into consideration the rapid advancements in storage technologies Ownership of the software engineering process from design, development, code review, validation, delivery, and maintenance Working as a team member, authoring documentation and tools that improve the team's ability to develop and maintain software, participating in design discussions and code review outside of your immediate scope, and assisting less experienced team members in their personal growth Building an understanding of the wider storage ecosystem and bringing that understanding to the table as new features are considered Foster an inclusive and collaborative team culture QualificationsRequired Qualifications : BS in Computer Science orequivalent degree 7+ years of industry experience with C/C++ 4 years of experience with systems programming in Linux or Windows Preferred qualifications : Bachelor's degree in computer science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR master's degree in computer science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience Experience with storage in Kubernetes Experience in analysing storage performance and functionality in storage subsystems Familiarity with current and emerging storage technologies Familiarity with storage virtualization concepts like Redundant Array of Independent Disks (RAID), caching, tiering and thin provisioning Experience in operating systems (Linux or Windows) is a plus, as is general storage stack development experience Experience with filesystems, Databases, KV (Key Value) stores e.g. Rocks DB (Database), Atomicity, Consistency, Isolation and Durability (ACID) transactions is a big plus 3+ years of experience with kernel and device driver development in Linux or Windows Strong communication and collaboration skills Strong understanding of systems software Strong coding, debugging, testing, and problem-solving skills A track record of solid results across multiple ship cycles Experience in Block Storage and Filesystem Thorough understanding of modern computer architectures found in desktop PCs and servers, including computer networking IDCAzureEPHiring Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/04/2024 03:24 AM
Software Development Advisor
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Software Development Advisor to join our team in Hyderabad, Telangana (IN:TG), India (IN).L2 Application Support : AzureJob PurposeThe Cloud Application Operations Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Support Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Support Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in Supporting and managing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions in case of issues, outages, errors. :Contributes recommendations to software development design/architecture, to enable ease of scale, troubleshooting and etc.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:provides platform, L1 (level 1), L2 (level 2) system support for technical issues and initiatives related to large:scale applications, systems, databases and/or other technical products and services.:Create tickets with Microsoft if the issues are with Azure and track it for closure:Create tickets for internal tracking, communication and collaboration.:Perform root cause analysis for issues/error and engage appropriate Product owners to address the issue.:Build dashboard, alerts and other notification to effective communicate issues, outages to all stakeholders.:Create Standard Operating procedures to improve knowledge base repositories.:Support new on:going app cloud migration program:PowerShell, Python, or other scripting and/or coding experience.:Regularly communicating with the Solutions Operations Manager to ensure alignment on timelines and potential problems/risk that could require resolution or mitigation :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for
Business Intel Engineer I, AOP (Analytics operations and programs)
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)DESCRIPTIONAmazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.Key job responsibilities1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap.2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.3) Define analytical approach; review and vet analytical approach with stakeholders.4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis7) Work with a variety of data sources and Pull data using efficient query development thatrequires less post processing (e.g., Window functions, virt usage)8) When needed, pull data from multiple similar sources to triangulate on data fidelity9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team10) Provide program communications to stakeholders11) Communicate roadblocks to stakeholders and propose solutions12) Represent team on medium-size analytical projects in own organization and effectively communicate across teamsA day in the life1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes2) Have the capability to handle large data sets in analysis through the use of additional tools3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved6) Communicate complex analytical insights and business implications effectivelyAbout the teamAOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysisSalary: . Date posted: 04/06/2024 09:30 AM
Principal Software Engineer - IT
Dell, Hyderabad, Any
IT Principal Software EngineerThe Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.Join us to do the best work of your career and make a profound social impact as an IT Principal Software Engineer on our Software Engineer-IT team in Hyderabad.What you'll achieveAs an IT Principal Software Engineer, you will deliver products and improvements for a changing world. Working at the cutting edge, you will craft and develop software for platforms, peripherals, applications and diagnostics - all with the most sophisticated technologies, tools, software engineering methodologies and partnershipsYou will:•Develop technical solutions to meet business requirements•Assist in training, work assignment and mentoring of less experienced developers•Provide training and mentor other engineers when required•Be a domain specialist in one or more technical programming specialtiesTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements8-9 years of development experience in technologies with hands-on experience Java 11, Spring 5, PostgreSQL, ReactJS and PCF Cloud microservicesREST & SOAP API development. Strong understanding around API and MicroservicesExperience in using Dev Ops Engineering like CICD, build automation, pipeline integration, GitLab.OAUTH 2.0, SAML authentication and HTML, CSS, Javascript, XML and JSON modulesExperience in Test Driven Development Framework. Ability to have unit test plan and develop unit test cases.Desirable RequirementsIntegration and middleware knowledge on Messaging Queues and Rabbit MQWho we are:We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 April 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243190Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/06/2024 02:14 AM
Data Center Security Specialist, HYD DC Security
Amazon, Hyderabad, Any
BASIC QUALIFICATIONSBachelor's DegreeExperience of working in standards-based professional work environment.Participated in an Integrated Project Team or served as part of team to complete a general projectFamiliarity/ experience compiling MIS reportsIncident response & management experienceExperience with Microsoft Office tools.Proficient verbal and written communicationDESCRIPTIONAmazon Data Services India Private Limited ("ADSIPL") is looking for a Data Center Security Specialist to join our expanding Data Center Operations team in India. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers in India. They will report to the Area Security Manager responsible for their Data Center Campus.Responsibilities Coordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls- Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards- Be able to travel between local sites as needed, up to 50% of the workweek.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationKey job responsibilitiesCoordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls- Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards- Be able to travel between local sites as needed, up to 50% of the workweek.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS1+ years of incident response & management experience3+ years of experience with Microsoft Office tools.PSP certifiedData and trend analysisSalary: . Date posted: 04/10/2024 09:19 AM
Business Intel Engineer I, AOP
Amazon, Hyderabad, TS, IN
DESCRIPTIONAmazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.Key job responsibilities1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap.2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.3) Define analytical approach; review and vet analytical approach with stakeholders.4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis7) Work with a variety of data sources and Pull data using efficient query development thatrequires less post processing (e.g., Window functions, virt usage)8) When needed, pull data from multiple similar sources to triangulate on data fidelity9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team10) Provide program communications to stakeholders11) Communicate roadblocks to stakeholders and propose solutions12) Represent team on medium-size analytical projects in own organization and effectively communicate across teamsA day in the life1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes2) Have the capability to handle large data sets in analysis through the use of additional tools3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved6) Communicate complex analytical insights and business implications effectivelyAbout the teamAOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with building and maintain basic data artifacts (e.g. ETL, data models, queries)- Experience with scripting language (e.g., Python, Java, or R)- 2+ years of ecommerce, transportation, finance or related analytical field experiencePREFERRED QUALIFICATIONS- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysis
Business Intel Engineer II, AOP
Amazon, Hyderabad, TS, IN
DESCRIPTIONAmazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.Key job responsibilities1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap.2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.3) Define analytical approach; review and vet analytical approach with stakeholders.4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis7) Work with a variety of data sources and Pull data using efficient query development thatrequires less post processing (e.g., Window functions, virt usage)8) When needed, pull data from multiple similar sources to triangulate on data fidelity9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team10) Provide program communications to stakeholders11) Communicate roadblocks to stakeholders and propose solutions12) Represent team on medium-size analytical projects in own organization and effectively communicate across teamsA day in the life1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes2) Have the capability to handle large data sets in analysis through the use of additional tools3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved6) Communicate complex analytical insights and business implications effectivelyAbout the teamAOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- 4+ years of ecommerce, transportation, finance or related analytical field experiencePREFERRED QUALIFICATIONS- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
Software Engineer II
Microsoft Games, Hyderabad, Any
Are you excited about the possibility of working on a high-performance team on the largest Object Storage service in the world? Azure Storage team is chartered with building, managing and running Cloud Storage for Microsoft Azure Cloud. The team works on distributed systems scaling to Exabyte of storage in data centers around the world.Azure Storage provides the persistent storage layer in the cloud, powering millions of Azure virtual machines, holding millions of hours of video, billions of photos and petabytes of other data types. Azure Storage is one of the foundational services in the Azure Cloud and consists of a Storage Platform which currently powers various different storage services including Blob Storage, Table Storage (NoSql Key Value store), Queue Storage, File Storage (new SMB based File Storage), Disk Storage and Data Lake Store (HDFS compliant) which support a variety of storage and analytic workloads. The service hosts data from some of the largest companies in the world plus supports all of Microsoft's largest online businesses including Xbox, Skype and Bing and has scaled to store exabytes of customer data with the roadmap looking even better in terms of growth. As part of this team you will work on the biggest of the big data services in Microsoft, live the services culture, embrace and learn in a fast paced, live-site focused environment delivering customer value with everything we do. You can read more about Azure storage. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities Performance Analysis and Optimization: Conduct in-depth performance analysis of Azure Storage Services components, including Blob Storage, File Storage, Queue Storage, and Table Storage. Identify performance bottlenecks, analyze system behavior under various workloads, and collaborate with cross-functional teams to optimize system performance. Benchmarking and Testing: Develop and execute comprehensive performance testing strategies to evaluate the scalability, reliability, and responsiveness of Azure Storage Services. Design and implement automated testing frameworks, tools, and methodologies to simulate real-world scenarios and validate system performance. Capacity Planning and Scaling: Work closely with product management and engineering teams to forecast capacity requirements, plan for future growth, and scale Azure Storage Services infrastructure to meet evolving customer demands. Utilize predictive modeling and performance profiling techniques to anticipate resource needs and optimize resource utilization. Performance Tuning and Profiling: Utilize profiling tools and performance monitoring techniques to diagnose performance issues, analyze system behavior, and fine-tune system parameters for optimal performance. Collaborate with software engineers to implement performance enhancements and refactor code for improved efficiency. Troubleshooting and Root Cause Analysis: Investigate performance-related incidents, triage performance issues, and perform root cause analysis to identify underlying causes. Develop remediation strategies, implement performance optimizations, and ensure timely resolution of performance-related issues to maintain high service reliability. Continuous Improvement: Drive a culture of continuous improvement by proactively identifying opportunities to enhance system performance, reliability, and scalability. Champion best practices for performance engineering, mentor junior team members, and contribute to the development of performance-related tools, processes, and methodologies. Cross-Functional Collaboration: Collaborate with cross-functional teams, including software engineering, architecture, operations, and customer support, to align performance goals with business objectives. Communicate performance insights, recommendations, and progress updates to stakeholders at all levels of the organization. QualificationsRequired Qualifications: Bachelor's Degree in Computer Science or related technical field with Computer Science and engineering fundamentals and ability/interest in learning new technologies AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 3+ years of experience in developing quality products and services, preferably in systems and backend services, AND systems programming, operating systems, distributed systems, databases, cloud services, multi-threaded systems AND design and problem-solving Other Qualifications: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science OR related technical field with Computer Science and engineering fundamentals and ability/interest in learning modern technologies AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field ith Computer Science and engineering fundamentals and ability/interest in learning modern technologies AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #azurecorejobs #azstorageIDCSalary: . Date posted: 04/11/2024 03:14 AM
Sr. Staff Software Engineer - (Data Platform Team),Hyderabad
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Sr. Staff Software Engineer, Data Platform Infrastructure, - Hyderabad, India. About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet our Team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. This team will support studios, sports, news and corporate as well. Roles & Responsibilities: As an Sr. Staff Software Engineer here you are passionate about using software-based approaches to solve complex data-driven challenges and automate those solutions. Within our organization, you'll lead efforts aimed at scaling our existing data offerings and establish the technical strategy for how we can better equip engineers and leaders with Data Platform. You'll build a deep understanding of our digital streaming service and use that knowledge, coupled with your engineering, infrastructure, data, and cloud knowledge, to optimize and evolve how we understand our technical ecosystem.To be successful, you'll need to be deeply technical and capable of holding your own with other strong peers. You possess excellent collaboration and diplomacy skills. You have experience practicing infrastructure-as-code, data lake management, AI/ML Knowledge, and Analytics. In addition, you'll have strong systems knowledge and troubleshooting abilities.Design and build the big data query platform using Open-source software's.Collaborate with cross-functional teams to understand changing requirements and incorporate them in the roadmap.Drive the vision for big data query products and platforms. What to Bring: Bachelor's degree in computer science, information systems, or information technology. 13+ years of experience working Bigdata Query platform.Enjoying working in an agile environmentSolid knowledge in distributed systemsGood understanding of algorithm and data structuresExperience building and operating platforms with Spark, Spark SQL, Trino, Parquet and IcebergExperience with the overall big data ecosystem, e.g. Datahub, YARN, Kubernetes, HDFS, Flink, Kafka, is a plus.Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing, Python, Java, Go etc.Some experience with AWS with knowledge of S3, EC2, IAM, Security, Lambda, Networking etc.Ability and experience with the development of processes and procedures to standardize Database installations and configuration.Extensive experience with implementation and maintenance of Disaster Recovery and High availability.Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.Ability to provide technical documentation and project plans for technical staff members.Excellent communication, presentation, and customer relationship skills.Excellent organizational and time management skills to handle multiple tasks simultaneously Preferred Experience: Experience with Terraform, GitActions is plus. What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:56 AM