The Role DESCRIPTION Job summary Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services. We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap. This teams overarching goal is consistently improving merchant experience and driving operational excellence according to Amazons Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results. Key job responsibilities He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience). He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques. He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.). He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution. He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities. They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar. He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them. Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers. Must be able to interact with external customers Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues. Requirements BASIC QUALIFICATIONS B.E/B.Tech in Computer Science, Engineering, or equivalent experience. 2+ years overall development or technical support experience. Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems. Knowledge of Java-based technologies Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.). Effective organizational skills to maintain a consistently high standard of operations in a busy environment Proven track record in working on enterprise-level large scale n-tier applications. Effective prioritization and time management confidence to drive and manage large conference calls PREFERRED QUALIFICATIONS Development skills in C/Java or open source-based technologies. Knowledge of the mobile development common languages (Android, Swift). Basic understanding of DevOps and Agile. About the company Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

Integration Support Engineer I, Amazon Payments Services

The Role DESCRIPTION Job summary Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services. We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap. This teams overarching goal is consistently improving merchant experience and driving operational excellence according to Amazons Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results. KEY RESPONSIBILITIES He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience). He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques. He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.). He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution. He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities. They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar. He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them. Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers. Must be able to interact with external customers Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues. Requirements BASIC QUALIFICATIONS B.E/B.Tech in Computer Science, Engineering, or equivalent experience. 2+ years overall development or technical support experience. Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems. Knowledge of Java-based technologies Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.). Effective organizational skills to maintain a consistently high standard of operations in a busy environment Proven track record in working on enterprise-level large scale n-tier applications. Effective prioritization and time management confidence to drive and manage large conference calls PREFERRED QUALIFICATIONS Development skills in C/Java or open source-based technologies. Knowledge of the mobile development common languages (Android, Swift). Basic understanding of DevOps and Agile. About the company Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

Omnichannel Implementation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Implementation Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successful2 to 4 years customer facing solutioning/requirements gathering experience required. Understanding or experience with enterprise software or Software as a Service model Debugging, troubleshooting and Chrome experience. IE, FireFox, and Safari a plus Microsoft Word and Excel proficiency Knowledge of system integration solutions or product middleware LINUX experience a plus Experience with Call Center Technologies CRM, Interaction Management, CTI, Case Management and Technologies that Support these BOT/Chat Suggestion Engine experience a plus Social Messenger experience a plus SQL Experience a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC

Omnichannel Support Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Support Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successfulCreation of tenants on the application cluster Configuration of tenant extension range Configuration of named agent/supervisor user limitations Creation of tenant administrator accounts for deployment and support resources Configuration of initial telecommunications trunk connections and objects (Phone mode, SIP Processor, RTP Processor) 2 to 4 years helpdesk or customer support experience with contact centers required. Expertise in computer network administration, including expertise in Linux OS/Linux System Admin experience Expertise in Voice-over-IP (VoIP), Session Initiation Protocol (SIP), and Real-time Transport Protocol (RTP) technologies Understanding or experience with enterprise software or Software as a Service modelExperience with Call Center Technologies Avaya Certified Solution Specialist, Cisco Certified Network Profession (CCNP), or equivalent a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC

Software Engineer Fronted Developer (3+ Years) for an Online Grocery Shopping Company

, bangalore, IN

We are looking for a " Software Engineer Fronted Developer "for one of our esteemed Clients for Bangalore Location.RESPONSIBILITIES:Develop our application's front:end and our public websites.Take ownership of the code you write and features you build.Pioneer product ideas, participate in the design and implement them.Strengthen and improve architecture of our front:end.Strengthen and improve development and release processes within the team.Collaborate with the team and communicate effectively.REQUIREMENT:Minimum of 3 years of work experience.Experience in developing front:end applications at scale.Strong knowledge and experience in HTML, CSS and JavaScript.Experience of writing modular/reusable code and using JS frameworks like Ember,Angular, Backbone.js etc. and knowledge about their internal working.Excellent analytical and problem solving skills.Knowledge of high:level programming concepts like promises, data:binding.Experience with SASS, Grunt and Selenium along with knowledge of JavaScript design patterns and server side is a plus.Qualification: BE/BTech from a reputed College ( Preferred Tier 1) or any top product based company with good project experience.

IT Technology Services Senior Specialist : Linux Site Reliability Engineer (Pacemaker)

, bangalore, IN

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowWHAT YOULL DOJoin our multinational team as a seasoned Linux and Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure:related customer issues. Youll play a crucial role in building automation solutions and enhancing our platform operations to deliver top:tier cloud services tailored for SAP Applications to enterprise customers worldwide.Key Responsibilities: :Accountable for ensuring round:the:clock availability of SAP systems operating within SAP ECS. Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across Azure environments. :Implement and manage high availability solutions using clustering technologies, particularly Pacemaker.:Serving as the elevated L3/L4 escalation contact for critical production issues. Adhering to change management protocols while executing service requests. Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques.:Implement automation solutions to streamline platform operations, enhancing efficiency and reliability.:Drive continuous improvement initiatives to elevate our cloud services for SAP Applications, focusing on scalability, security, and performance.:Work closely with a diverse, multinational team to ensure the delivery of world:class cloud services tailored specifically for SAP Applications to our global enterprise clientele.:Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs).WHAT YOULL BRING:7 :10 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.:Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.:Hands:on experience in administering Azure environments.:Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.:Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies.:Strong comprehension of IT security practices, particularly in OS hardening techniques.:Proven track record in scripting languages (e.g., Shell, Perl, Python, Go, etc.) and adeptness with server automation tools like Ansible or CHEFMEET YOUR TEAMSAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the SAP Enterprise Cloud Services. Our team ECS Delivery Technical Operations is responsible for 24x7 operations of these business:critical SAP systems in the cloud.Were currently seeking a Senior Linux Site Reliability Engineer to join our multinational team. Your role will focus on supporting our cloud platform operations across various cloud environments, including Azure and SAP datacentre Youll play a key role in automating and enhancing our services to deliver world:class cloud solutions for SAP Applications to our enterprise customers worldwide.Your responsibilities will involve ensuring the smooth 24/7 operations of our cloud services. This includes troubleshooting issues, implementing architectural and operational improvements, and developing automation solutions to suppor

Application Engineer

Amazon, Hyderabad, TS, IN

DESCRIPTIONThe Finance Technology team is looking for an application developer to play a key role in designing and extending applications used at Amazon.com. This position will be responsible for developing solutions and support of multiple applications within and peripheral to Oracle Financial Applications R12. Core activities will include design solutions for automating financial processes for Amazon’s growth story. The applications and solutions you develop will handle massive data volume and complex business processes as they scale to support millions of financial transactions each day. The ideal candidate will draw upon exemplary analytical, critical thinking and problem solving skills, deep software development experience, and a passion for creating maintainable, highly reliable applications. Our team operates Oracle Financials and custom software platforms that are among the largest in the world by volume and complexity, and a successful candidate will be able to dive deep into either realm to guide technical and functional decisions with their team. As a leader, you will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, service-oriented platform. We have a team culture that encourages innovation and we expect developers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and build great teams around themselves. This person needs to love building software, be self-directed, knows how to get things done, can lead teams, and is not afraid to take on big challenges. Individuals interested in this position should have practical experience in building high-performance, reliable solutions in a complex, multi-tiered, distributed environment (Service Oriented Architecture). The ideal candidate will have strong data modeling, data analysis skills along with building complex web services around Oracle Financials. You should have good understanding of the technical architecture of Oracle eBusiness Suite and Oracle SQL/PLSQL. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS § Bachelor’s degree in Computer Science or related field with 9+ years of experience § Self-directed, ability to multi-task, sharp analytical abilities, excellent communication skills, capable of working effectively in a dynamic environment § Sound understanding of Oracle ERP Architecture and SQL/PLSQL. § Proven object oriented design skills and able to find creative scalable solutions to difficult problems § Strong knowledge of data modeling, data analysis and designing for performance, scalability and availability § Experience taking a leading role in building complex software systems that have been successfully delivered to customers § Strong communication and ability to drive requirements’ discussions with our customers. § Proficiency in Java. PREFERRED QUALIFICATIONS - Understand Oracle database architecture. - Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations - Ability to take a project from scoping requirements through actual launch of the project - Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs - Experience mentoring junior software engineers to improve their skills, and make them more effective, product software engineers Experience influencing best practices within your team.

Software Dev Engineer III, ICON

Amazon, Hyderabad, TS, IN

DESCRIPTIONDo you want to ensure a delightful shopping experience for millions of Amazon.com ( http://amazon.com/) customers everyday? The Intelligent Cloud Hosting (ICON) team is looking for a Senior Software Development Engineer who is passionate to work on the development of innovative software products which will help boost engineers productivity in Amazon and improving services’ posture towards security, availability, efficiency, compliance and maintainability. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams - our opportunity for impact to tens of thousands of developers is enormous.Key job responsibilitiesAs a Senior Software Development Engineer in the ICON team, you will working on the development of next generation managed hosting platform technologies. You will lead the design, implementation, and successful delivery of large-scale services. You will be influencing your team’s technical and business strategy by making insightful contributions to team priorities and approach. You will work side-by-side and collaborate with strategic technical stakeholders and customers to develop new products that meet the needs of the Amazon e-Commerce platform. You will partner with multiple teams to come up with novel ways to make our retail website more secure and available for Amazon customers. You will solve complex yet fun challenges by looking at the big picture while diving into the nitty-gritty. The right candidate will possess proven software engineering skills, with the experience of creating and launching large scale distributed systems with the help of a team. You are expected to be versatile, able to thrive in a dynamic, entrepreneurial environment and eager to mentor junior engineers. You are comfortable managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, impeccable judgment, and the ability to influence and lead are essential to success in this role. You are data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across organizations and up to senior leadership. What does it take to succeed in this role? You need to be creative, responsible, and able to dig deep into AWS emerging technologies. You will need to learn existing systems and design an integrated system. You will think about business opportunities, operational issues, architectural improvements, and the customer perspective in the source of a single conversation. You have a deep mastery of programming languages, distributed system design, and performance.A day in the lifeAs a Senior Software Development Engineer on this team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. Key responsibilities:1)Work with the team to help drive business decisions2)Design, implement, test, deploy and maintain innovative software solutions to drive services optimizations, cost, and security.3)You provide insightful code reviews and take ownership of outcome.4)Use software engineering best practices to ensure a high standard of quality for all of the team deliverables5)Write high quality distributed system software6)Work in an agile, startup-like development environment, where you are always working on the most important stuff.About the teamThe ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize the Infrastructure management from service teams, bring agility to business processes, and manage infrastructure of 100s of Tier-1 services. The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience in leading the design, implementation, and successful delivery of large-scale, critical, or difficult software efforts involving a significant amount of work.PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Project Engineer

Siemens, Chennai, Any

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Kerala, IndiaJOB DESCRIPTION:• Project Engineer is responsible for the quality and timely completion of the installation work.• Project Engineer at site cross check the material received against the delivery note along with customer/Customer representative • Informs the branch/MMG in case of any shortfall/ breakage of received material• Collects verified delivery note duly acknowledged by the customer and returns to Branch BA.• PE follows up the customer to pass the bills for payment.• Ensures that received material is placed suitably and safely in store• Maintains stock register in case material is stored in the Siemens stores ,all receipt and issue of material to be logged in the register.• Commence the installation activity at site as per the Project Plan• Issues approved construction drawings to sub contractor for carrying installation and cable laying.• Gives proper instructions to the sub contractor such that the Equipment is installed as per the manufacturer's guidelines and cables are neatly dressed tagged with proper glanding.• After completing the Installation, sends intimation to customer requesting for activating the system.• Submits project wise Daily status report to Project manager for review and approvalWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM

Network Engineer

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & InfrastructureJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Overview: We are in search of a talented and proactive Network Engineer to join our global Office Connectivity team. As a Network Engineer, you will be instrumental in the design, implementation, and maintenance of our organization's office networks worldwide. We are looking for someone with a strong technical background, problem-solving abilities, and a keen focus on optimizing and securing office networks on a global scale. Responsibilities: Participate in the design, implementation, and management of our organization's office network infrastructure globally, prioritizing high availability, reliability, and scalability. Collaborate closely with cross-functional teams to grasp business requirements and align network solutions with overarching organizational objectives. Configure and troubleshoot routers, switches, firewalls, and other network devices across various office locations to ensure optimal performance and security. Implement and maintain support for network protocols including BGP, OSPF, MPLS, IPSec, QoS, IPv6, SDWAN, and Multicast to cater to diverse office network needs. Utilize automation tools and scripting languages like Python and Ansible to streamline network processes and enhance operational efficiency across global offices. Monitor the performance of office networks, conduct regular audits, and implement necessary adjustments to optimize network resources and ensure consistent performance. Lead initiatives for network enhancement projects from inception to completion, ensuring adherence to quality standards and timely delivery across global offices. Provide tier 2 escalation support for LAN and WAN issues, collaborating effectively with vendors and other support teams as required to maintain network integrity globally. Develop and maintain comprehensive documentation of network configurations, standards, and procedures to facilitate knowledge sharing and ensure consistency across global office networks. Mentor and guide junior engineers within the team, fostering a collaborative environment that encourages knowledge exchange and skill development. Qualifications: Demonstrated experience as a Network Engineer in medium to large-scale enterprise environments, with a focus on supporting office networks globally. In-depth knowledge of routing and switching technologies, including Cisco Catalyst and Nexus platforms. Comprehensive knowledge of SD-WAN technologies, specific experience with Palo Alto Prisma SD-WAN preferred Working knowledge of AAA concepts including Cisco Identity Services Engine, EAP-TLS, MAB, TACACS, RADIUS. Cisco TrustSec experience is a plus Can demonstrate understanding of macro/micro segmentation concepts and practices Understanding of network security practices, with hands-on experience on platforms such as Palo Alto, ASA/Firepower firewalls. Proficiency in network automation using tools like Python, Ansible, and version control systems like git. Familiarity with network monitoring tools such as Thousand Eyes, LiveNX, New Relic, Wireshark, and iperf. Excellent communication skills and the ability to collaborate effectively with diverse teams across different geographical locations. Proven project management skills with a successful track record of leading network projects globally. Bachelor's degree in Computer Science or equivalent work experience. Industry certifications such as CCNP preferred. If you are passionate about leveraging network technologies to address complex challenges and thrive in a collaborative environment, we encourage you to apply for the Network Engineer position and contribute to shaping the future of our global network infrastructure. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:20 PM