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Senior Associate QA L1 - Testing Performance
,
Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly valueJob DescriptionPublicis Sapient is looking for a performance engineer to join our team of bright thinkers and doers. Youll use your problem-solving creativity to ensure our high-end technology solutions that resolve our clients most complex and challenging problems across different industries, perform extraordinary well. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.Your Impact:Identify bottlenecks via creative tooling and analysis which could lie in the infrastructure, frontend, services, database, integration, device, CDN or massive code base catering across multiple regionsThis electrifying position in performance engineering landscape will bring system-level performance experience to bear on the problems we have yet to both discover and pursue.Combine your technical expertise and problem-solving passion to work closely with clients that would help us to make customers experience as thrilling as dream come true.#LI-REMOTEQualificationsYour Skills & Experience:4+ years of experience in performance testing and engineering frameworks of complex enterprise applicationsExperience in performance testing with CI /CD integration of load toolDelivered at-least single enterprise web applications for end-to-end performance testing & bottleneck identifications.Platform exposure on AEM /SiteCore, ATG/Hybris/WCS/Magneto.Good hands-on experience in tuning Oracle/ MySQL/SAP Hana/MongoDB/db2.Hands-on experience with leading APM tools like Appdynamics/DynaTrace/ NewRelic/Datadog and able to analyze issues using custom dashboardsExposure to analyzing custom dashboards for log aggregation tools like Splunk/ELK/Sumo Logic/Grey Log. Proficient in Thread dump, Heap dump, and CPU Dump analysis through tools. Additionally, connection pool, and DB pool analysis.Hand-on experience with Frontend/client-side performance testing and issue identification using tools like a lighthouse, webpage test, etc.Proficient in load generation tools like Gatling, Jmeter, and LoadrunnerExposure to cloud-based load generation tools like Blazemeter, SOASTA & LoadRunner cloudKnowledge of Work Load Model designing using data provided by production Analytics tools like Google Analytics/Omniture/WebTrendsKnowledge of performance testing of Mobile Native app using real devices.Knowledge of Cloud, DevOps, and Docker Containers. Scripting Language exposure in Java Scripts/Perl/ Python/ShellKnowledge of emerging technologies, various platforms, tools, and products in the performance engineering spaceSet Yourself Apart With:2+ years of experience in applications development in Core Java ProgrammingSound knowledge and hands-on experience with Data Structures, Algorithms, Hibernate, Spring, and Spring boot.Good hands-on experience in micro-services development and optimizationsExperience in service virtualization and ability to write effective mocks/ stubsHands-on exposure and deep understanding in at least one of the leading cloud providers GCP/AWS/AzureA Tip from the Hiring Manager:This person should be a groundbreaking individual, highly organized, adapt quickly to changes in client requirements and thrive in a fast-paced organization.Additional InformationGender Neutral Policy18 paid holidays throughout the yearGenerous parental leave and new parent transition programFlexible work arrangementsEmployee Assistance Programs to help you in wellness and well being
Sr Cloud Engineer Advisor : GCP
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr Cloud Engineer Advisor : GCP to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Preferred Experience::Solid understanding of cloud computing, networking, and storage principleswith focus on Google Cloud Platform. AWS/Azure experience a plus:Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms:Solid scripting and automation experience. DevOps/scripting/Terraform experience is preferred:Fundamental understanding on emerging technologies, including Containers and PaaS solutions. GKE deployment and management experience is mandatory:Able to work on On:Call rotations:Able to work independently in a project scenario and do POCs:Experience handling P1/P2 calls and escalations:Able to write quality KB articles, Problem Management articles, and SOPs/Run:books:Passion for delivering timely and outstanding customer service:Able to Help L1/L2 staff in support:Great written and oral communication skills with internal and external customersBasic Qualifications:stylemargin:bottom:16.0px::8+ years of overall operational experience:6+years of GCP experience:3+ years of experience working in a diverse cloud support environment in a 24*7 production support model:3+ yearsDevOps/scripting/APIs experiencePreferred Certifications::Google Cloud Certified Associate Cloud Engineer :Google Cloud Certified Professional Cloud DevOps Engineer:Google Cloud Certified Professional Cloud Architect Four Year BS/BA in Information Technology degree or equivalent experienceAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Sr Cloud Engineer Advisor : GCP + Kubernetes
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr Cloud Engineer Advisor : GCP + Kubernetes to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Preferred Experience::Solid understanding of cloud computing, networking, and storage principleswith focus on Google Cloud Platform. AWS/Azure experience a plus:Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms:Solid scripting and automation experience. DevOps/scripting/Terraform experience is preferred:Fundamental understanding on emerging technologies, including Containers and PaaS solutions. GKE deployment and management experience is mandatory:Able to work on On:Call rotations:Able to work independently in a project scenario and do POCs:Experience handling P1/P2 calls and escalations:Able to write quality KB articles, Problem Management articles, and SOPs/Run:books:Passion for delivering timely and outstanding customer service:Able to Help L1/L2 staff in support:Great written and oral communication skills with internal and external customersBasic Qualifications:stylemargin:bottom:16.0px::8+ years of overall operational experience:6+years of GCP experience:3+ years of experience working in a diverse cloud support environment in a 24*7 production support model:3+ yearsDevOps/scripting/APIs experiencePreferred Certifications::Google Cloud Certified Associate Cloud Engineer :Google Cloud Certified Professional Cloud DevOps Engineer:Google Cloud Certified Professional Cloud Architect Four Year BS/BA in Information Technology degree or equivalent experienceLI:INCDTSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Software Development Senior Analyst
, noida, IN
This position will be responsible for providing remote Level 2 technical support in form of responding to customer calls or emails, incident triage and acknowledgement, status updates and other ITIL based L2 activities, for the Sensormatic Solutions Loss Prevention and Security products implemented at Retail customers premises, globally.Skills Summary::5 Years of L2/L1 Support experience in End user support/Desktop support : Windows operating system : Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands:3 Years as L2/L1 Support Specialist in End user support/Desktop support : Hardware that includes Video conference, Standard Desktop and laptop, Printer, Plotter, Scanner, Desk Phone, IMAC:D etcMandatory Skills and Experience::Bachelors in CS or IT or equivalent:CCNA (Collaboration/Security/Cloud) or MCSE (Business Applications/Cloud Platform and Infrastructure) or similar certification:Minimum 5 years of ITIL based full cycle remote L2 Technical Support involving enterprise level both H/W and S/W systems.:Have experience on L2 support for enterprise Electronic Article Surveillance and CCTV security systems.:Strong hardware diagnostics skill involving remote EAS systems.:Must possess a solid understanding of Microsoft Windows server and desktop operating systems.:Ability to interact with customers professionally.Desirable::IT Security Management/ Cloud Computing Certification:Proven ability to formulate and coordinate solutions to issues in conjunction with multiple functional areas.:Must possess excellent problem solving and communication skills. Must be flexible, dependable and able to multi:task with priority.:Able to Lead and guide the team, able to resolve tough business problems and prepare documentation for future use.:Advanced CCNP certification or equivalent:Must possess excellent troubleshooting and simulating experience in HW and NW domain.Job Responsibilities::Provide technical assistance and consultancy to RDC Analysts on various Sensormatic products.:Take ownership of customer issues escalated from Support Analysts:Provide remote support for various hardware issues (involving CCTV Systems, temperature sensors and other EAS devices) in the customer environment.:Perform in:depth problem analysis and isolate problems of local or enterprise:wide scope:Coordinate documentation of customer problem report in preparation for 3rd level escalation.:Ensure efficient telephone queue and inbound email queue coverage.:Achieve and maintain targeted performance metrics per established RDC team goals.:Contribute new or updated technical or procedural content to the technical support knowledge base.
Product Sustain Engineer with MNC, Bangalore
, Bangalore
Group: Customer Support Position: Product Sustain Engineer Level: L1 Essential Skills: • The resource will be a senior developer or programmer • 6+ years experience in core programming. • Expertise in VC++ and MFC, SQL server, C#, VB.net • 3 + years in e
Senior SQL Server Engineer and Database Administrator with MNC, Bangalore
, Bangalore
Group: Hosting Position: Senior SQL Server Engineer and Database Administrator Level: L1 Essential Skills: • Experience with T-SQL and advanced Microsoft SQL Server (2000/2005/2008) concepts • Coding experience in Microsoft languages (.NET, C#, VB6) • Ad
Software Development Advisor
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Software Development Advisor to join our team in Hyderabad, Telangana (IN:TG), India (IN).L2 Application Support : AzureJob PurposeThe Cloud Application Operations Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Support Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Support Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in Supporting and managing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions in case of issues, outages, errors. :Contributes recommendations to software development design/architecture, to enable ease of scale, troubleshooting and etc.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:provides platform, L1 (level 1), L2 (level 2) system support for technical issues and initiatives related to large:scale applications, systems, databases and/or other technical products and services.:Create tickets with Microsoft if the issues are with Azure and track it for closure:Create tickets for internal tracking, communication and collaboration.:Perform root cause analysis for issues/error and engage appropriate Product owners to address the issue.:Build dashboard, alerts and other notification to effective communicate issues, outages to all stakeholders.:Create Standard Operating procedures to improve knowledge base repositories.:Support new on:going app cloud migration program:PowerShell, Python, or other scripting and/or coding experience.:Regularly communicating with the Solutions Operations Manager to ensure alignment on timelines and potential problems/risk that could require resolution or mitigation :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for
Security Analysis Senior Analyst
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Security Analysis Senior Analyst to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).stylelist:style:type:square::The Security Analysis Senior Analyst would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.:Implement Network Security solutions and provide operational support in a customer environment.:Update signatures on Palo Alto, FTD.:Will provide technical escalation to L1 support engineers:Provide Oncall support for high severity incidents in a 24x7 environment:Detect security issues, create customer tickets and manage problems until closure.:Act as point of escalation for the Network Security team and collaborate with internal Dell services support teams to ensure timely resolution of issues.:Ensure that Service Level Agreements and operational standards are met. :Perform system maintenance, checkups and maintain current documentation. :Provide resolution plans for device issues.:Propose service, process and technical improvements to management. About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Support Engineer - ASV, Amazon Smart Vehicles
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Experience in technical supportDESCRIPTIONDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.As a support engineer, you understand the business impact of support decisions. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized. You will troubleshoot open issues and work closely with Customers. Regular documentation of SOPs, KBs are required. You participate in design reviews to identify and mitigate support risks. You work closely with development, TPM, PI and QA teams to improve the change management life-cycle. You have a deep understanding of production architecture and are familiar with operating system best practices. You identify and drive small production architecture changes.Key job responsibilitiesAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The challenges SE's solve for at Amazon are big and influence millions of customers, sellers, and products around the world.- Propose improvements to our existing processes in order to improve the team's speed, quality and efficiency.- Be responsible for delivering tools and services to simplify the process for our partners. You will design and own solutions to simplify internal team processes, launch readiness operations, and productions launches.- An ideal teammate is passionate about Alexa and has a track record of success in delivering new features and products. A commitment to teamwork, knowledge of complex systems, strong CS fundamentals, experience developing new systems and improving operational efficiency, and strong communication skills (to both business and technical partners) are absolute requirements.A day in the lifeThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are:- Provide first level (L1/L2) of support for handling Jiras, tickets, operational issues from production services- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.- Work on maintenance driven coding projects, primarily in Python- Read and understand scripts and make code fixes to resolve issues- Develop tools and automate manual operational tasks and easy maintenance of our services.- Build monitoring metrics dashboard, and report system health and support status metrics.- Work with remote teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill setAbout the teamWe are passionate about Automotive features and products, customer experience, digital and voice enhancements, and most importantly eager to resolve very ambiguous problems on behalf of customersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of networking protocols such as HTTP, DNS and TCP/IPSalary: . Date posted: 04/10/2024 10:06 PM