To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: - Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: BTech/BS degree in a technical field preferred with a strong academic record. 2 to 8 years engineering / programming work experience. • Lightning Experience - Lighting Web Components & Aura • Modern Javascript • Apex(Synchronous and Asynchronous) • Integration - REST/SOAP/Bulk API • Debugging/Troubleshooting Errors • Visualforce • Sites/Communities/ Force.com • SOQL/SOSL • Deployment- Metadata API/ANT Migration tool/CLI • Flows/Process Builder • Authentication, SSO/Auth Provider • Event driven architecture - Platform Events, Streaming API, Change data capture • Field Service Lightning (FSL) • Mobile Dev • Excellent written and verbal communication skills • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. • Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: • Previous experience with Salesforce.com CRM and its technologies. • Experience as a committer in an Open Source project is a plus. • Salesforce.com Certified Administrator (ADM201 Certified) • Salesforce.com Certified Advanced Administrator (ADM211 Certified) • Salesforce.com Certified Developer (DEV401 Certified) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM

Technical Support Engineer

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri) AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be night shift-AMER hours Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities:- Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.• Write sample code, client libraries, and contribute to Open Source projects.• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community• Resolve customer service issues and skillfully manage complex customer service problems.• Manage customers' expectations and experience in a way that results in high customer satisfaction.• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.• Assist with the design and delivery of product and other technical training.• Review support cases for technical and troubleshooting accuracy.• Define and describe technical best practices.• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.• Complete assigned project responsibilities.• Meet the monthly goals on KPIs such as CSAT, Productivity.Experience/Skills Required:BTech/BS degree in a technical field preferred with a strong academic record.2 to 8 years engineering / programming work experience.• Lightning Experience - Lighting Web Components & Aura• Modern Javascript• Apex(Synchronous and Asynchronous)• Integration - REST/SOAP/Bulk API• Debugging/Troubleshooting Errors• Visualforce• Sites/Communities/ Force.com • SOQL/SOSL• Deployment- Metadata API/ANT Migration tool/CLI• Flows/Process Builder• Authentication, SSO/Auth Provider• Event driven architecture - Platform Events, Streaming API, Change data capture• Field Service Lightning (FSL)• Mobile Dev• Excellent written and verbal communication skills• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.• Understanding of database concepts and data management (RDBMS) and SQLExperience/Skills Desired:• Previous experience with Salesforce.com CRM and its technologies.• Experience as a committer in an Open Source project is a plus.• Salesforce.com Certified Administrator (ADM201 Certified)• Salesforce.com Certified Advanced Administrator (ADM211 Certified)• Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/16/2024 03:14 PM

Service Engineer for Pharma Machinery at kolkata

, kolkata, IN

Service Engineer, MechanicalCandidate should be Diploma or Degree Mechanical Engineer.Candidate has experience at least 3 to 4 years as Service Engineer in Heavy Machine manufacturing, Capital Goods, and Pharmaceutical Machine manufacturing co. Machine Installation and commissioning and prepare installation report, Communication with Branch Head as well as Service department head of HO (AhmaSalary range 20000 to 25000

Technical Support Engineer - Immediate Joiners

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: - Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: BTech/BS degree in a technical field preferred with a strong academic record. 2 to 8 years engineering / programming work experience. • Lightning Experience - Lighting Web Components & Aura • Modern Javascript • Apex(Synchronous and Asynchronous) • Integration - REST/SOAP/Bulk API • Debugging/Troubleshooting Errors • Visualforce • Sites/Communities/ Force.com • SOQL/SOSL • Deployment- Metadata API/ANT Migration tool/CLI • Flows/Process Builder • Authentication, SSO/Auth Provider • Event driven architecture - Platform Events, Streaming API, Change data capture • Field Service Lightning (FSL) • Mobile Dev • Excellent written and verbal communication skills • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. • Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: • Previous experience with Salesforce.com CRM and its technologies. • Experience as a committer in an Open Source project is a plus. • Salesforce.com Certified Administrator (ADM201 Certified) • Salesforce.com Certified Advanced Administrator (ADM211 Certified) • Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM

Technical Support Engineer

, pune, IN

TECHNICAL SUPPORT ENGINEERLocation: Pune (Hybrid or Home:based)Position Summary:Bentley Systems is seeking a talented individual to become a valued member of our Product Support team as aTechnical Support Engineer (TSE).The role requires providing technical assistance to our users, via our web:portal and phone system, for a mission:critical Document Management Product.This is a hands:on position that interfaces with our users, Development team, Professional Services colleagues, and the Sales department.Responsibilities:Provide technical diagnosis and resolution to reported issues regarding ProjectWise.:Advise and educate users on accurate ProjectWise workflows.:Properly escalate unresolved issues to the appropriate internal teams, acting as a liaison between users and Product Management/Development.:Maintain accurate updated notes and details on user issues.:Document software defects and create technical knowledge in the form of Knowledgebase Articles or Communities Posts.:Communicate with team members regarding current/ongoing issues via daily scrum team calls.:Work in a fast:paced environment while collaborating with internal and external stakeholders. Qualifications::Bachelor's Degree with atleast 2years of experience in Product Technical Support and exposure to Global user interactions.:Beginner to Intermediate knowledge of relational databases: Microsoft SQL Server or Oracle.:Beginner to Intermediate knowledge of IIS (Internet Information Services),:Intermediate knowledge of Networking (DNS, TCPIP, FQDN, cluster environments):Intermediate knowledge of Windows Operating System (Server and Client) with respect to administration and debugging.:Ability to ask targeted questions to understand product issues quickly and efficiently.:Strong critical thinking/troubleshooting skills.:Excellent written and verbal communication skills.:A motivated self:starter with a user first approach and desire to solve problems.:Professionalism, patience, friendliness, and clarity, when providing responses both Internally and Externally.:Emotional intelligence when talking with users and the ability to methodically document information.:Exposure to answering queries via a Customer Relationship Management (CRM) system and Public Community forums.:Ability to work well with Global colleagues in a team environment.:Ability to manage time effectively by, prioritizing, scheduling, and delegating tasks to ensure they are completed within expected timelines.Though not required, these are some good skills to have::Product knowledge ofProjectWise or similar Document Management Systems such as: SharePoint, Documentum, Vault, Aconex, etc.:Prior experience with CAD Software Tools such as: MicroStation, AutoCAD, Revit, Civil 3D, etc.Daily Activities/Tasks::Review individual backlog and prioritize aged and escalated issues.:Reproduce issues in:house on test systems (Virtual Machines) to isolate the cause of the problem.:Monitor the Team queue and select issues in the order of priority, impact, and duration.:Update and follow:up with users via our web portal and phone system on existing issues.:Engage on Team Scrum calls to discuss issues and liaison with the team.:Adhere to Phone Queue Schedule and ensure phones are always manned and voicemails processed.:Contribute to Bentley Communities to provide public information on product workflows and answer user queries.:Update the Team Technical Knowledge Base and share updates with the team.:Reoccurring Product training through internal Pathways, Wikis, videos etc.:Communicate potential Defects/Enhancements to the Product Management/Development teams.:Provide a handov

Engineer : Technical Service

, gangtok, IN

Markem:Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem:Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.The RoleThe Technical Service Engineer is responsible for performing on:site installation, maintenance, service repair and support for Markem:Imaje products and services.What you will do::The engineer has to provide on site service and customer support study different type of packaging machines and site readiness for printer installation. Conduct onsite (online) printer trial Perform on:site product installation on customer premises.:He shall be responsible for on: site services such as Installation and Maintenance of Markem products to ensure maximum up:time and customer satisfaction. He needs to meet service and spares budget for assigned geographical territory.:Job requires travelling to manufacturing facilities of Markem customersWhat you need to have::The engineer must have 3 : 5 years of hands on experience in on site service and customer support of capital goods relating to industrial automation.:He must be Graduate with Degree in Electrical/Electronics/ BSc (maths/Physics) with at least 60 marks from reputed college. Good organizational skills and ability to set priorities and manage time effectively.:Good level of customer relationship management skills.:Candidates applying for this position must have own vehicle that can be used for business travel purpose.You'll only be the right candidate if you are aligned to our values and culture: :Collaborative entrepreneurial spirit :Winning through customers :High ethical standards, openness and trust :Expectations for results :Respect and value peopleIf you believe you match our values and have the experience we're looking for, then apply We can't wait to hear from you All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.LI:DNILI:DNIWork Arrangement : Onsite Salary Range : : We consider several job:related, non:discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you . Kindly specify Job Requisition Number / Job Title and Location in response.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any

Technical Support Service Engineer

Siemens, Bayswater, Victoria, Australia

Imagine a career where your innovation and creativity can make a positive impact on the world around you. At Siemens we focus on the biggest challenges facing Australia and New Zealand and provide technology-based solutions that transform the everyday in industry and infrastructure. Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose.Have you worked onsite and looking to transition to office based technical role in an organisation providing the best end to end industrial automation solutions in the market. This is an outstanding opportunity to join our Melbourne based team which fosters great mix of opportunities to support our customer remotely or onsite or mix of both.A collaborative, can do mindset and being on top of your game technically are essential attributes for this role. You will need to have outstanding customer service and communication skills, be able to work in a team and couple this with solid, broad tech skills.Key Responsibilities • Analyse, troubleshoot and solve technology issues via email, phone or remote access. Opportunities are available for those who are interested to go onsite for learning.• Become a subject matter expert in key technologies that supports the business.• Work in the lab with various test equipment to verify customer issues, debug, validate solutions, and resolve issues.• Contribute and utilise internal technical expertise, including application engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues.• Participates in functional groups to identify and drive resolution for escalated cases.• Create knowledge base content and systems to capture new learning for reuse throughout the company and user base.• Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution ensuring minimal downtime for the customers.• Escalates cases to management when customer satisfaction comes into question.Technical Skills Required (Minimum 3 of below skills are must)• Controllers (PLCs)• SCADA / HMI• Networking• PC Based Automation• Motion Control and Drives• Machine Safety• Knowledge of high level programming language will be an advantage.Preferred Knowledge/Skills, Education, and Experience• Prior Siemens automation experience is a plus.• Bachelor's degree in engineering/electrical/mechatronics/computers.• Excellent written and verbal communication skills• Typically 5-10 years of experience in automation/motion control systems and demonstration of key responsibilities and knowledge as described above.• Perseverance: Pursues everything with energy, drive and need to finish.• Organizational Agility: Knows how to get things done through formal and informal networks. Understands the culture of the organization. Is able to work effectively in a matrix structure to exploit opportunities• Customer Focus: A highly customer centric focus providing value through understanding the unique requirements of each customer.In return Siemens offer a rewarding team environment, multiple career paths, and commitment to your ongoing learning and development.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people.Siemens is a global engineering powerhouse rich in diverse culture expanding over 190 countries. The company prides itself on 140 years of innovation, sustainability and technology, brought to businesses around the world.Salary: . Date posted: 04/09/2024 08:43 PM

Service Engineer

Microsoft Games, Noida, Any

Do you love to work on the latest technologies? Are you looking to make a real difference in Microsoft's mission to empower every person and organization to achieve more, with the power of cloud computing? Do you want to work at the forefront of Cloud Computing to design, deliver & operate cloud-scale systems that are the foundation of the World's Computer which is Azure? Do you want to be part of a highly motivated and passionate team that works together to do what it takes for our customers to be successful while having fun and learning along the way? Azure Core is Azure's most profitable business and growing incredibly fast! We, the Azure Core Compute team in IDC, pride ourselves in working without boundaries to deliver the cloud platform capable of running any workload. And we mean ANY! Think of any large Microsoft service; Teams, Bing, Exchange, Xbox, SQL Azure, Office 365, HDInsight, COSMOS DB.... Or customers such as Accenture, Adobe, Walgreens, Walmart and the multitude of the large/medium/small shopping, banking, finance, gaming, logistics, enterprises, data analytics/management, storage services of the world. They run on infrastructure we build. We are looking for a talented Software Engineer II who will be responsible to manage complex scale challenges of Azure Compute and deliver software solutions to improve availability, latency, emergency response, performance, and monitoring of Azure Data Center Platform. We are looking for someone who is hands on, curious, willing to learn new technologies, and can help us evolve the cloud infrastructure for the next big growth. We provide ample opportunities and training to learn on the job. And always love to have a fresh/diverse perspective, as we build the next gen cloud infra. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities You'll independently implement high-performance solutions across teams while maintaining a quality checklist. You'll also create and monitor telemetry data and influence analytics to better identify patterns that reveal errors and unexpected problems. You will respond to incidents and complex issues by identifying and troubleshooting the issue, deploying the appropriate fixes, and implementing automations to prevent recurring issues. You'll also follow prescriptive guidance for security, privacy, and compliance standards. You will collaborate within and across teams by proactively and systematically sharing information. You'll also resolve conflicts across teams and engage with partners to meet mutual objectives. You will improve the development and operations of related sets of systems, platforms, or products by sharing insights and best practices. You'll do this by continually developing your understanding of insights and best practices, and by mentoring other engineers. Qualifications Required/Minimum Qualifications (RQs/MQs) Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience. Additional or Preferred Qualifications (PQs) Bachelor's Degree in Computer Science, Information Technology, OR related field AND 8+ years technical experience in software engineering, network engineering, service engineering, OR systems engineering OR equivalent experience. 3+ years technical experience working with large-scale cloud or distributed systems. Management Information Systems (MIS), or other industry or product specific Engineering Certifications Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #azurecorejobs #AzComputeIDCSalary: . Date posted: 04/17/2024 03:16 AM

Service Engineer - Mangalore

Siemens, Bangalore, Any

Key Responsibilities:• Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision• Communicating and accept all operative advices from the Customer Care Center.• Supporting the Service process and ensure optimal performance in all process activities related to within his/her area of responsibility• Escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues• Inform Regional Service Center on all escalation issues• Report any customer complaints with proper documentation to the CCC• Ensure the proper use of tool & test equipment and report the usage on any related service report.• Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare• Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services• All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account.Education Qualification & ExperienceBE/B-tech/ Diploma in Electronics/EEE/Biomedical1-3 years of experience in CT/MRSalary: . Date posted: 04/16/2024 02:25 PM

Technical Support Engineer, Amazon Robotics Technical Support (ARTS)

Amazon, Melbourne, Victoria, Australia

BASIC QUALIFICATIONS- Experience troubleshooting and debugging systems, service or platforms.- Networking Knowledge.- Unix Knowledge.- SQL Knowledge.DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as an Engineer.Key Role Responsibilities:- Deep-dive, analyze, mitigate or resolve technical issues that are escalated by the various Amazon Robotics Facilities. - Utilize multiple data sources, dashboards and logs to pinpoint and resolve software/hardware defects, inconsistencies or bugs. - Collaborate with development/software teams to navigate complex situations and create viable solutions for customers.- Engage with often drive high severity incidents around Amazon's Product Fulfilment & Sortation facilities. - Manage high severity calls, communicating and troubleshooting directly with customers. This activity will, at times require you coordinate real-time service restoration between multiple teams and act as a central incident manager.- Use Change Management best practices to create, approve and implement changes within the Amazon Robotics environment.Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical 24 hour global support coverage.About the teamWe are a global team of robotic system specialists in the US and EU who are looking to extend our 24*7 coverage by starting a new and expanding team in Australia. We provide remote technical support via tickets, the phone and chat mediums. We are curious about solving new and complex problems everyday and always want to delight our customers. We have a robust internal training program and will provide onsite and remote mentors, as well as training at customer sites.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Be Curious. Amazon Robotics is comprised of a varied number of highly complex systems. Developing a detailed understanding of these systems will be key when troubleshooting the various situations that you will be faced with. You must be able to demonstrate when your curiosity and proactive learning has helped you deliver improved service for customers.- Knowledge of linux/unix systems, know how to work with databases and pull data, understand how networks operate.- Experience reading and writing automation scrips.- Extensive experience explaining technical details in a way that is equally understood by a technical and non-technical audience.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:49 PM