DESCRIPTIONAre you interested in joining the team behind Amazon’s newest innovation?Come help us work on world class software for our customers!! The Kindle Unlimited is Amazon’s digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics, magazines, and more. Reading Subs support engineering team provides production support and also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key job responsibilitiesOn a typical day engineers might dive deep into understanding the root cause of customer issue, support the Newsstand deprecation, New Migrations, investigate why a metric is trending the wrong way, consult with top engineers at Amazon, or discuss radical new approaches to automate operational issues.Our systems development engineering roles help engineers develop a broad range of skills. Experienced systems development engineers often have leadership impact on their teams by becoming subject matter experts on several services. They develop, build, deploy, operate, sustain, and grow the services in cloud production environments. They are able to utilize trends and metrics to identify opportunities for improvements. They help develop and refine procedures used by their team and internal customers. They are able to develop at a high standard and can deal with new and ambiguous problem domains, while consistently delivering customer impacting change.A day in the lifeOur systems development engineers spend time:• Supporting the Migration/ Deprecation activities• Simplifying and reinventing systems, processes, and tools to make things better for our customers• Building unique solutions to our customers’ technical problems• Studying and learning from industry recognized Amazon senior and Principal engineers.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)PREFERRED QUALIFICATIONS- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems- Experience on pipelines, environments, deployment process will be an added advantage

Sustain - Systems Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Systems Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you will be doing: The Systems Escalation Engineer will be responsible for the day to day support, administration and maintenance of Microsoft Windows Server-based technologies. This role requires in-depth knowledge of Windows Server 2008/12/16, Active Directory, Hyper-V, VBS and PowerShell scripting languages, LDAP, TCP/IP, NTP, DNS, IIS, DHCP, SNMP, SMTP and SSL/TLS. The individual must take ownership of maintenance activities, incident and problem management to meet or exceed established service level agreements. In this role, the administrator will interact with internal, customer, and third-party teams for troubleshooting of configuration, integration and deployment activities. You will be responsible for:Provide Tier-2 support for Windows based systems and services (Windows Server, Hyper-V, Active Directory, DNS, DHCP)Adhere to best practice security measures to protect the confidentiality, integrity and availability of customer dataConduct routine hardware and software audits to ensure compliance with established standards, policies and configuration guidelinesDocument, schedule, conduct and test system changes in accordance with operational guidelinesAdministration of patch management through SCCMAdministration and support of Microsoft Exchange On-Prem and Online (O365)Desired Skills and Experience: Flexibility to work off-hours in support of a 24x7 business model5 years experience installing, configuring and maintaining Windows Server 2008/2012/2016 in both physical and virtual environments3+ years experience with SCCM 2007/2012 patch management and application deployment3+ years experience with Microsoft Exchange technologies (on-prem / O365). Cisco Ironport experience is a plus. BA/BS in CIS, related degree or equivalent experienceCurrent Microsoft Certified IT Professional or MCSAStrong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)Detailed understanding of advanced Windows services including: Remote Desktop Services, IIS, Clustering ServicesDemonstrated expertise in Active Directory administration and group policy managementUnderstanding of shared storage, replication, load balancing, and LAN/WAN technologiesUnderstanding of IT service management frameworks such as ITILUnderstanding of high availability and disaster recovery strategies Preferred Qualifications:Server Virtualization experience: VMware and Hyper-Microsoft Azure systems administration Experience in the following areas is a plus: Unix Servers Unix Servers – (AIX, HMC, PowerVM)Linux Servers – (CentOS, RedHat, Basic Administration, performance evaluation, Log review and extraction, Authentication, Xymon, NimSoft, ) SFTP/FTP services - (Administrate, access, logs, troubleshooting) Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Lead Full Stack Engineer - HuPortal Team

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Lead Full Stack Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC, formerly Teletech, is seeking a Sr. Full-Stack Engineer to join our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Product Engineering team, you will be a valuable contributor within our Humanify Enterprise group as a Sr. Full-Stack Engineer. You will work directly with the team to identity the design needs of the new or modified application features. The Sr. Full-Stack Engineer will have a seat at the table in all meetings such as project planning, estimation, standups, and stakeholder show & tell. * Participate in active discussions regarding new features for future projects. * Contribute to the Architecture/Design framework. * Help troubleshoot and verify bugs. What skills you’ll need: * 10+ year’s software development experience of web-based applications. * Good understanding of software development lifecycle (Agile experience a plus). * Cloud agnostic multi-tenant experience. * Experience with Java web applications and/or Hibernate, Spring, Spring MVC and/or Struts, JSP, Servlets, Web Services, XML, JUnit, Ant. * Java certification a plus. * Experience with Tomcat, JBoss, Weblogic or equivalent. * Proficient with SQL and relational database concepts. * Experience with UNIX or Linux environments. * Good understanding of the latest web technologies such as JS, XML, HTTPS, AJAX, MVC, Web Servers, Application Servers, etc. * Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work. * Excellent logic, problem-solving, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to work effectively with diverse groups of people. * Flexibility to handle demands of a rapidly growing and changing workplace. * BS or MS in Computer Science or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Cisco UCCE Solutions Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as Cisco UCCE Solutions Engineer. At TTEC, we helpglobal brands provide a great experience to their customers, build customerloyalty, and grow their business. We were founded on one guiding principle:customer experiences that are simple, inspired, and more human deliver lastingvalue for everyone. Your role brings that principle to life. TTEC, a 50,000employee, global customer experience pioneer, is opening a new informationtechnology and data science center of excellence in Hyderabad where you'll havethe opportunity to get in on the ground floor of this expansion. As a technologist, weknow you're in high demand. And we know it's important you find the right fitfor your future. Have ideas you want to contribute? We're listening. Lookingfor exposure to different clients, different technologies? It's what we do.Want to make an impact on the future? We're innovating every day. Teamwork key?You'll have the opportunity to work on global projects with a knowledge-thirsty,international team. Join our inclusive IT team and you'll help createmeaningful employee experiences that drive memorable customer experiences.AboutTTEC: We are an award-winning premier technology services provider offering contactcenter, web and speech-enabled self-service applications with ProfessionalServices, Premise and Cloud Services, CRM Integration, Managed Services andUnified Communications. We attribute oursuccess to our talented team of professionals who are passionate about thedrive for results and providing best in class service to our clients. We have an immediate openingfor an experienced Cisco UCCE Solutions Engineer to help develop salesdeliverables in support of our business development efforts. Your knowledge and experience in theconverged IP contact center, voice self-service solutions (application andinfrastructure) and Cisco Contact Center Solutions space will be the key forsuccess in this role. What you’ll be doing:Looking for an opportunity to go to marketwith a best of breed integrated omnichannel tech stack in the cloud? The offergoes beyond just omni technology, we take our customer engagement strategy tothe next level incorporating technology and services including consulting, bigdata analytics, and automation (Bots). As part of our SolutionsEngineering team you’ll help develop leads and build partner relationships insupport of our business development efforts. In partnership with our DirectSales team in a pre-sales capacity, you’ll leverage your Cisco Contact Centerdesign and adjacent solutions architecture expertise. Responsibilities: Develop Solution Design / Configuration:Communicate with Lead Sales Engineers to gather and understandrequirementsDevelop detailed design solutions including the bill of material (BoM)configurations, VM layouts and architecture diagramsCommunicate and collaborate with Lead Sales Engineers to submit staffingprofessional services’ estimate requestsDevelop ‘Solution Review’ presentationsCoordinate preparation of materials and assist Lead Sales Engineerwith the Cisco (A2Q/DMS) and internal Design Review processes.Develop Proposals and SOWs using standard TTEC templates Provide a major contributing technical role for RFP ResponseDevelopmentCoordinate and provide assistance to Lead Sales Engineer inconsolidating pricing from third-party quotes, bill of materials andprofessional services estimate into pricing template/tool. Requiredskills:2+ years presales experience designing complex Contact Center, voice self-service solutions (applications and infrastructure) 3 to 5 years design and architecture experience working with Cisco UCCE solutions is preferred.Strong English language verbal and written communications skills We offer an outstanding career development opportunity, a competitive base salary and full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Full Stack Engineer (Generative AI)

, Bangalore

Rapidflare Inc.Bangalore Rapidflare is a Generative AI startup focused on creating delightful product conversations to accelerate B2B sales. Our AI-driven solutions tackle long-standing challenges in B2B sales and marketing. We power sales teams throughout the sales process with the Rapidflare copilot - an AI that is every single expert from the company rolled into one. We are post product and have strong customer traction, but in the grand scheme of things we're just getting started! Come join us early on this unique adventure as we look for our “founding” engineers.RoleThis is a full stack role involving the creation of user-facing products. You'll work with technologies like React, Typescript, Node, Python, SQL/NOSQL, and cloud-based platforms, integrating both Generative and traditional AI models. As a senior engineer, you'll not only shape our technical and product strategy to create strong business outcomes, but you’ll be creating the developer experience for others at Rapidflare and make it one of the best places to work for other engineers.What are we looking for?We are looking for certain specific (founding member) attributes. You are:Excellent technically, especially in the platforms we listedAble to balance simplicity and robustness when designing and architecting solutions, while making it easy for others to contribute.Highly self motivated and independent, capable of thriving in ambiguous environments.Great at getting stuff done quickly while still achieving good quality Extremely strong in communications. You speak and write proactively, clearly and regularly in a way that creates trust and understanding for your workStrongly product minded. Your default priority order goes → Business + Product > Features > TechnologyStunning at imagining and delivering exceptional user experiences. A continuous learner, open to receiving and providing feedback to ensure the highest quality outcomesAble to integrate all the strengths above into meaningful workWe think you’ll need about 5-7 years of experience in the industry to be able to properly integrate all the above strengths.What’s in it for you?Our work - Get in on the ground floor of developing a successful business based on innovative generative AI technologies. If you love to learn, want to have fun building something seriously cool, and are excited by the technology’s potential then this is the place for you.Our culture - We want to create an environment where you feel motivated to do the best work of your life. That comes from a few different things we will do (and not just have as a poster on a wall):Open and transparent context sharing culture - you will always know all that we know and why something matters, so you can figure out the what and the how.Freedom and responsibility to pursue ideas - you will make your own choices, learn from them to drive and own your outcomes.Quick and transparent bidirectional feedback (including positive ones) so you know what to do more of and what to do less of.Our people - Rapidflare’s founders have excellent track records (all of us have startup experience and one of us has successfully exited an AI startup) and decades of shared industry experience. We have an ideal blend of product, sales and engineering backgrounds. You can read more about us on our linkedin profiles (Navanee, Prush, Vasanth).Interview ProcessWe interview and make decisions quickly. You can expect us to complete interviews from start to finish within 7 days. We will go through the following steps:First interview with a FounderTechnical interview or task (based on the role)Panel interview with remaining FoundersFinal team fit discussionsWe ask that you interview with us only if you are ready to start within a month. We are willing to work together to find a way to accelerate your onboarding while being respectful of any notice periods at your existing workplace.CompensationWe will pay competitively at the top end of the market for truly stunning colleagues. Our compensation package will include all standard items. The range for this role will be between 40-50 lakh INR per annum.LocationWe are currently open to remote colleagues but do expect that you will soon be able to work in a remote hybrid setting out of Bangalore.

MRB / Liaison Engineer

Boeing, Port Melbourne, Victoria, Australia

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us.Due to exciting business growth, Boeing Aerostructures Australia is seeking a Liaison/Material Review Board (MRB) Engineer to join our Port Melbourne team to support our Boeing commercial and defence products. About the role We are looking for a proactive and experienced individual who can make quick engineering decisions, go beyond their desks and into the factory for hands-on engineering involving complex technical issues.This is a manufacturing support role and, as such, requires a helpful approach and 100% on-site work.Key responsibilities include: Providing written dispositions for design non-conformances with first pass quality Applying Boeing design and/or engineering principles to develop interim or final engineering solutions throughout the product lifecycle, including troubleshooting and failure to root cause Identifying and documenting deviations that could impact design intent and safety Participating in all MRB and liaison activities, including: prioritising work, attending tier meetings, Engineering Liaison Requests (ELRs), Initial Technical Reviews (ITRs), and auditing Undertaking necessary training and instructing limited signatory engineers after receiving full authority Developing and implementing product/process improvements Working according to and with consideration of EHS guidelines About you Minimum of a Bachelor's of Engineering, s pecialising in Aerospace or Mechanical Aerospace or product engineering experience in repairs, fabrication, manufacturing, and/or additive manufacturing, highly regarded Current or prior MRB certification or similar product review or liaison engineering experience is preferred Technological knowledge in design and/or structural analysis in aerospace structures Strong and influential written and verbal English communication skills for effective communication with stakeholders across the business domestically and internationally Excellent cross-functional teaming, relationship building and collaborative problem solving To be considered, candidates will need to have Australian citizenship and the ability to obtain a defence security clearance.Classification Level: This is an award position classified as an Eng/Sci 2B. The successful candidates will be required to complete a 3-month probationary period.Applications close Sunday 5 May 2024.About our benefitsWork-Life Balance - Get paid for the time you work. All employees are eligible for flex time; simply put, if you work more than your regular hours you are eligible for that time offOvertime - There are times when we might need you to work a bit longer to meet project demands. During these times, over-time may be available in lieu of flex-timeFlex Hours - Not all of our people work 9-5. Starting hours can vary from 6am to 10am. We focus on delivering results, not watching what time you start workDevelopment - We encourage our team to grow in their roles. There are opportunities for further learning, conferences and travelWork on cutting edge projectsAccess discounts for health insurance, travel and accommodationSalary packaging options availableHealth and wellbeing benefits including annual flu vaccinations and Employee Assistance ProgramAbout usBoeing Aerostructures Australia is Australia's leading designer and manufacturer of composite flight control components for commercial aircraft. We are renowned for our collaborative and supportive working environment and for the high calibre of our people.We are passionate about improving peoples' lives through increasing global mobility with our iconic planes including the production of the 787, 737 and 777 models.At Boeing Aerostructures Australia, we are committed to creating an inclusive and incident and injury free workplace, where employees can realise their career goals and make a positive contribution to Boeing's success.If this role is you and you're excited by the opportunity to be part of building something amazing, we welcome your application.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/18/2024 03:59 PM

Support Engineer - ASV, Amazon Smart Vehicles

Amazon, Bengaluru, KA, IN

DESCRIPTIONDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.As a support engineer, you understand the business impact of support decisions. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized. You participate in design reviews to identify and mitigate support risks. You work closely with development, TPM, PI and QA teams to improve the change management life-cycle. You have a deep understanding of production architecture and are familiar with operating system best practices. You identify and drive small production architecture changes.Key job responsibilitiesAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The challenges SE's solve for at Amazon are big and influence millions of customers, sellers, and products around the world.- Propose improvements to our existing processes in order to improve the team’s speed, quality and efficiency.- Be responsible for delivering tools and services to simplify the process for our partners. You will design and own solutions to simplify internal team processes, launch readiness operations, and productions launches.- An ideal teammate is passionate about Alexa and has a track record of success in delivering new features and products. A commitment to teamwork, knowledge of complex systems, strong CS fundamentals, experience developing new systems and improving operational efficiency, and strong communication skills (to both business and technical partners) are absolute requirements.A day in the lifeThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are:- Provide first level of support for handling Jiras, tickets, operational issues from production services- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.- Work on maintenance driven coding projects, primarily in Python- Read and understand scripts and make code fixes to resolve issues- Develop tools and automate manual operational tasks and easy maintenance of our services.- Build monitoring metrics dashboard, and report system health and support status metrics.- Work with remote teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill setAbout the teamWe are passionate about Automotive features and products, customer experience, digital and voice enhancements, and most importantly eager to resolve very ambiguous problems on behalf of customersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- 1+ years of scripting language experience- Experience in agile/scrum or related collaborative workflow- Experience in UnixPREFERRED QUALIFICATIONS- Bachelor's degree in computer science or equivalent- Knowledge of UNIX/Linux operating system- Experience with REST web services, XML, JSON, JIRA, dashboarding

Support Engineer IV - ASV, Amazon Smart Vehicles

Amazon, Bengaluru, KA, IN

DESCRIPTIONDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.As a support engineer, you understand the business impact of support decisions. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized. You participate in design reviews to identify and mitigate support risks. You work closely with development, TPM, PI and QA teams to improve the change management life-cycle. You have a deep understanding of production architecture and are familiar with operating system best practices. You identify and drive small production architecture changes.Key job responsibilitiesAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The challenges SE's solve for at Amazon are big and influence millions of customers, sellers, and products around the world.- Propose improvements to our existing processes in order to improve the team’s speed, quality and efficiency.- Be responsible for delivering tools and services to simplify the process for our partners. You will design and own solutions to simplify internal team processes, launch readiness operations, and productions launches.- An ideal teammate is passionate about Alexa and has a track record of success in delivering new features and products. A commitment to teamwork, knowledge of complex systems, strong CS fundamentals, experience developing new systems and improving operational efficiency, and strong communication skills (to both business and technical partners) are absolute requirements.A day in the lifeThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are:- Provide first level of support for handling Jiras, tickets, operational issues from production services- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.- Work on maintenance driven coding projects, primarily in Python- Read and understand scripts and make code fixes to resolve issues- Develop tools and automate manual operational tasks and easy maintenance of our services.- Build monitoring metrics dashboard, and report system health and support status metrics.- Work with remote teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill setAbout the teamWe are passionate about Automotive features and products, customer experience, digital and voice enhancements, and most importantly eager to resolve very ambiguous problems on behalf of customersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findingsPREFERRED QUALIFICATIONS- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API calls

SDE Compiler Engineer

Amazon, Toronto, Ontario, Canada

BASIC QUALIFICATIONS- "B.S. Computer Science or related technical field- Proficiency with one or more of the following programming languages: C, C++, or Python- 1+ years experience with optimizing compilers for CPU or GPU or other targets."DESCRIPTION"At AWS our vision is to make deep learning pervasive for everyday developers and to democratize access to cutting edge infrastructure. In order to deliver on that vision, we've created innovative software and hardware solutions that make it possible.AWS Neuron is the SDK that optimizes the performance of complex neural net models executed on AWS Inferentia and Trainium, our custom chips designed to accelerate deep-learning workloadsThe Neuron SDK consists of a compiler, run-time, and debugger, integrated with Tensorflow, PyTorch, and MXNet. It's preinstalled in AWS Deep Learning AMIs and Deep Learning Containers for customers to quickly get started with running high performance and cost-effective inference.The Neuron team is hiring senior compiler engineers in order to solve our customers toughest problems.As a deep learning compiler engineer on the Neuron team, you will be a thought leader supporting the ground-up development of a compiler targeting AWS Inferentia and Trainum.This is an opportunity to work on a brand new product where you will architect and implement business-critical features, publish cutting-edge research, and mentor a brilliant team of experienced engineers.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-live balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically three days a month, and also includes solving problems reported by customers. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.Mentorship OpportunitiesOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasksJoin us today and shape the future of one of AWS fastest growing products!"We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- "Preferred qualifications- M.S. or Ph.D. in compiler engineering or related fields- Experience with multiple toolchains, compilers, and Instruction Set Architectures- Strong knowledge of resource management, scheduling, code generation, and compute graph optimization- Experience optimizing Tensorflow, PyTorch, or MxNET deep learning models- Meets/exceeds Amazon's leadership principles requirements for this role- Meets/exceeds Amazon's functional/technical depth and complexity for this role"Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/22/2024 10:46 PM

Gateway Commissioning Engineer, Kuiper Ground Systems

Amazon, Sydney, Any, Australia

BASIC QUALIFICATIONS- 5+ years experience working in satellite communications ground systems and operations- 3+ years of work experience in design and commission of radio/mobile telecommunications/RAN installations or SATCOM earth stations.- 2+ years of network integration experience in troubleshooting and on-site support.- Bachelor's degree with a technical discipline or equivalent experienceDESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Have you ever wanted to become involved in the global rollout of satellite earth stations for a high-performance satellite constellation? We are looking for an experienced Satellite Communications ground engineer to join Project Kuiper's ground gateway implementation team. You will lead efforts to design, deploy and commission high performance ground gateways, collaborate with subject matter experts to develop highly efficient gateway deployment processes and mechanisms, and be the on-site team lead for installation of Kuiper gateway terminals. Kuiper ground gateways enable our low-latency, high-speed broadband satellite communication constellation allowing Amazon to serve un-served and under-served communities around the world.Key job responsibilitiesIn this role, you will:- Lead teams performing on-site ground terminal installations and commissioning up at hundreds of sites globally.- Deliver operational sites to the Kuiper Operations Team, including physical, network, RF, calibration and site acceptance.- Support site troubleshooting and maintenance to provide an unparalleled Customer experience.- Engage with industry leading partners to execute our installation strategy.- Develop installation processes, mechanisms, and standard operating procedures supporting terminal installation at scale.- Design system test and verification processes and document in at-scale mechanisms.- Manage tactical interactions with partners to ensure milestones, deliverables, and technical artifacts are technically compliant with project objectives and programmatic requirements.- Work with stakeholder teams to deliver terminals in sync with ground implementation goals.- Develop of team training plans and materials.- Communicate regularly with senior management on status, risks and change control.- Relentlessly simplify and innovate to solve challenging site installation and integration problems.- Own our efforts in the APAC region, potentially growing and leading our team in the region.A day in the lifeAs a Gateway Commissioning Engineer, you will provide both engineering and on-site leadership to teams performing installation of our ground gateway systems. You will travel extensively and be responsible for the installation of each site and direct the work of other team members at sites. You will also be the on-site engineer for performance of site configuration and acceptance testing. These systems provide mission critical communications with Kuiper satellites. Ground terminals include state of art tracking antennas, modems, and innovative supporting systems. About the teamThe Ground Systems team is responsible for the architecture, design, build, and installation of Kuiper's Ground and TT&C Gateways. Our Ground Gateways enable high data rate, low latency communications between Kuiper points of presence and our Low Earth Orbit Satellite constellation. The team works closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure Kuiper provides a seamless customer experience.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience leading projects among cross functional teams, building sustainable processes and coordinating delivery schedules.- Experience with satellite communications earth stations or network development, deployment, and operation- Experience leading globally located earth station projects- Ka-band experience as related to earth/ground station infrastructure- Ability to work collaboratively as a member of a highly motivated team who insists on the highest standards and deliver systems which delight customers- Experience leading and mentoring junior engineers- Experience with Microsoft Office applications such as (Word, Excel, Project, and PowerPoint)- Excellent technical, problem-solving and communication skills- LEO and/or MEO satellite systems experience.- Expertise with program management tools (Smartsheet, Confluence, JIRA).Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:45 PM