Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr Cloud Engineer Advisor : GCP to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Preferred Experience::Solid understanding of cloud computing, networking, and storage principleswith focus on Google Cloud Platform. AWS/Azure experience a plus:Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms:Solid scripting and automation experience. DevOps/scripting/Terraform experience is preferred:Fundamental understanding on emerging technologies, including Containers and PaaS solutions. GKE deployment and management experience is mandatory:Able to work on On:Call rotations:Able to work independently in a project scenario and do POCs:Experience handling P1/P2 calls and escalations:Able to write quality KB articles, Problem Management articles, and SOPs/Run:books:Passion for delivering timely and outstanding customer service:Able to Help L1/L2 staff in support:Great written and oral communication skills with internal and external customersBasic Qualifications:stylemargin:bottom:16.0px::8+ years of overall operational experience:6+years of GCP experience:3+ years of experience working in a diverse cloud support environment in a 24*7 production support model:3+ yearsDevOps/scripting/APIs experiencePreferred Certifications::Google Cloud Certified Associate Cloud Engineer :Google Cloud Certified Professional Cloud DevOps Engineer:Google Cloud Certified Professional Cloud Architect Four Year BS/BA in Information Technology degree or equivalent experienceAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Sr Cloud Engineer Advisor : GCP + Kubernetes

, noida, IN

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr Cloud Engineer Advisor : GCP + Kubernetes to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Preferred Experience::Solid understanding of cloud computing, networking, and storage principleswith focus on Google Cloud Platform. AWS/Azure experience a plus:Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms:Solid scripting and automation experience. DevOps/scripting/Terraform experience is preferred:Fundamental understanding on emerging technologies, including Containers and PaaS solutions. GKE deployment and management experience is mandatory:Able to work on On:Call rotations:Able to work independently in a project scenario and do POCs:Experience handling P1/P2 calls and escalations:Able to write quality KB articles, Problem Management articles, and SOPs/Run:books:Passion for delivering timely and outstanding customer service:Able to Help L1/L2 staff in support:Great written and oral communication skills with internal and external customersBasic Qualifications:stylemargin:bottom:16.0px::8+ years of overall operational experience:6+years of GCP experience:3+ years of experience working in a diverse cloud support environment in a 24*7 production support model:3+ yearsDevOps/scripting/APIs experiencePreferred Certifications::Google Cloud Certified Associate Cloud Engineer :Google Cloud Certified Professional Cloud DevOps Engineer:Google Cloud Certified Professional Cloud Architect Four Year BS/BA in Information Technology degree or equivalent experienceLI:INCDTSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Cloud Engineer III

, gurugram gurgaon hr, IN

Requisition Number: 95672Job Title: Cloud Engineer III (Linux)About Insight:Founded in 1998, Insight is headquartered in Chandler, Arizona, USA and has more and has more than 13000+ Teammates worldwide with global presence in Canada, United Kingdom, Germany, Australia, India, Singapore and many more. With offices in the prime location :Gurgaon and Bangalore we have 1000+ teammates operating from India. As a Fortune 500:ranked global provider of Digital Innovation, Cloud Data Center Transformation and Supply Chain Optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow, recognized for its excellence.About the team: IMCS Infrastructure Ops team provide support to the customer 24X7. We have a team of L2/L3/Technical Lead. Ops team have capability in multiple technologies such as Azure IaaS, PaaS, Windows, Linux, AWS, Kubernetes and DevOps. As cloud experts, we work on incidents, Service Requests and Change requests. It's our responsibility to manage server, storage, networking and other cloud hosted resources. Also, we make sure to provide the best solution for the customer. Ops team perform periodic assessment to ensure continuous improvement in client infrastructure. The ensure that servers are security compliance by installing regular updates.Responsibilities :1. Provide technical support and expertise for customers' cloud environments.2. Diagnose and resolve complex technical issues related to cloud infrastructure, networking, storage.3. Analyze and troubleshoot performance:related problems in cloud services and recommend optimization strategies.4. Handle incidents and service requests within defined SLAs, ensuring proper documentation and resolution.5. Participate in on:call rotation and provide after:hours support as needed.6. Conduct root cause analysis and provide detailed incident reports to prevent recurring issues.7. Assist in the development and maintenance of knowledge base articles, FAQs, and best practice guides.8. Assist with disaster recovery planning and testing to ensure business continuity.9. Support customers with cloud migrations, VMware on Azure, Cost Optimization and performance tuning.Qualification: 1. Min Experience: 5+ Years in core Linux Administration2. Strong general Linux Administration skills including shell scripting (bash)3. Must have Redhat RHCE or Redhat RHCSA certification.4. A good understanding of networking.5. Familiarity with low level network protocols and able to interpret a packet trace.6. Familiar with all the major components of an internet facing network (DNS, load balancer, proxy, reverse proxy, firewall, VPN etc.)7. Should have working knowledge of Web server, Ldap server, Proxy Server8. Experience in samba, NFS, Redhat Clusters.9. Good understanding of SSL and certificates10. Experience working in a cloud environment.11. Excellent communication skills and problem:solving skills12. Good to have cloud (Azure / Aws) knowledge.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 and 25 A Gurugram Gurgaon Hr India

Cloud Engineer III

, gurugram gurgaon hr, IN

Requisition Number: 96486Role: Cloud Engineer III : AWSKey Responsibilities:Compute::Create the Instance as per requirement by using Manual or Automated method.:Modify the resources of instances like CPU, RAM or Disk as per user requirement.:Schedule backup of Instances or its volumes as per organization backup policy.:Configure RDS and other services backup.:Monitor the Backup and implement the automation to get alerts for its failure.:Monitor the instances and other resources/Services in Cloud.:Troubleshoot the OS related issues.Access management:Manage the Patches on all Servers for Operating Systems as per Organization patch management Policy.:Optimize the compute related billing by tracking its usage.:Create the VPC inside Cloud Network as per Network Design.:Maintain the Security group/List,Firewall rules of the subnets.:Maintain the Routing tables.:Create the Load Balancers.:Monitor and create the virtual network gateways.:Troubleshoot the Network related issues.Storage::Create the Block Volumes or File Storage as per user requirement.:Extend the Volume if needed.:Monitor the usage of Storage in your Tenancy.:Check backup of VM and fulfill the restore request.IAM::Create User/groups and integrate Cloud services with Existing Identity Services.:Assign users roles.Other::Support and maintain AWS workloads according to the AWS Well:Architected Framework.:Perform operations by using the AWS Management Console and the AWS CLI.:Review and implement the DR plan:Represents Infrastructure and enforce Cloud Services standards with global services and/or partners.:Responsible for Patching Linux/Windows servers in our in AWS:Architecting and Provisioning Windows and Linux environments in AWS:Strong understanding of Operating systems (RH Linux and Windows) and troubleshooting methodologies:Ability to be part of an On:Call Rotation and perform weekend activities as needed.Required Skillsets::5 : 10 years of relevant experience in AWS.:Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3:Experience building and maintaining cloud:native applications.:A solid background in Linux/Unix and Windows server system administration:Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven, and Sonar Qube:Experience installing and configuring different application servers such as JBoss, Tomcat, and WebLogic:Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus:Strong understanding of troubleshooting methodologies and root cause analysis.:Strong hands:on in AWS IAAS, PAAS:In:depth knowledge of Windows and LINUX operating systems.:An understanding of writing Infrastructure:as:Code (IaC), using tools like CloudFormation or Terraform:Experience in troubleshooting distributed systems.:Proficiency in script development and scripting languages:Strong communication and collaboration skills.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 and 25 A Gurugram Gurgaon Hr India

Cloud Engineer II : IAAS

, gurugram, IN

Requisition Number: 96502Job Description:3:7 Years Relevant experience .Skills required: Strong knowledge of Azure IaaS architectures and Services. Knowledge of configuration and troubleshooting network devices including Virtual Networks, DNS, Active Directory, VPNs, load balancers, etc. Knowledge of configuration and troubleshooting Storage, File shares etc. Knowledge of best practices for IT operations in an always:on, always:available service model for e.g. Azure Site recovery, Backup, Monitoring and Maintenance. Strong knowledge in Windows or Linux troubleshooting. Good to have Azure PaaS knowledge. Knowledge of implementing of High availability for small and large environment. Experience problem solving issues on globally distributed systems and critical product service environments. Capable of technical deep dives into infrastructure, databases, and applications as needed, yet cognitively agile enough to have strategy discussions with leadership. Direct, hands:on experience with ITSM, Service now or ticketing management tools Excellent communication skills and the ability to communicate appropriately with technicalInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 and 25 A Gurugram Gurgaon Hr India

Cloud Platform Engineer, Platforms & Hosting

Australian Broadcasting Corporation (ABC), Various, Any, Australia

Cloud Platform Engineer, Platforms & HostingJob no: 503847 Work type: Ongoing Full Time Location: Various Categories: IT/Technology, Digital/Product Specialists Automate building and deployment of infrastructure in AWS Full Time, Permanent Role Location Negotiable - Australia Wide $104K to $114K plus 15.4% Nominated Super The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information about working at the ABC, please feel free to explore our careers page at About the ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities. About the Role Join the ABC's Cloud Shared Services team in supporting, developing and maintaining our AWS platform. The Cloud Shared services team is responsible for providing a flexible and secured AWS platform for use by ABC's technology teams. In this role you will experience working with a diverse group of teams and products including ABC's Content Archives, Digital Product and Enterprise Applications teams. As part of the role you will assist teams in the development and deployment of new & existing systems as well as modernising systems as they are migrated to the cloud. Keeping up to date with the latest AWS technologies you will provide guidance to teams to ensure their systems are deployed to best practices. This is a fantastic opportunity to develop skills in a specialised area and to learn new skills quickly in a broad range of areas. Showcasing your specialised technical skills, you have the chance to improve existing processes and contribute to projects in a meaningful way. The role will include; Supporting and developing the organizations cloud platform using highly advanced automation skills. Improving system reliability, quality and security through monitoring, reporting and fault resolution on supported platforms. Assisting in the design and implementation of new cloud hosted applications About You If you're considering a new challenge, this is your opportunity! You are a quick learner and have experience administering and automating tasks with a variety of applications and operating systems What sets you apart is your ability to investigate, analyse and solve very complex technical problems; and you can communicate with a range of staff with differing levels of expertise. You will also have experience in the following: Programming and scripting in common languages such as Python, Bash and Node.js Administering Linux and Microsoft Windows Server operating systems Deploying and managing a variety Amazon Web Services (AWS) services, including but not limited to EC2, S3, Lambda, ECS, RDS and VPC's. Managing and developing automated CI/CD systems. Experience with Bitbucket, Bamboo and CloudFormation is desirable. Managing common third-party Cloud management tools such as Datadog and Splunk For further details on the role and requirements, please refer to the full position description: For further information on this position please contact Chris Mitchell, Cloud Shared Team Leader via email [email protected] Please feel free to contact or 02 8333 2348 where you can request recruitment and selection information in alternate formats, request adjustments, or have accessibility requirements met wherever possible. We are unable to accept email applications, please ensure you submit your application through our online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. Applications Close: 11:55 pm, Wednesday 24 April Advertised: 03 Apr 2024 7:00 AM AUS Eastern Daylight Time Applications close: 24 Apr 2024 11:55 PM AUS Eastern Standard TimeSalary: . Date posted: 04/03/2024 10:04 AM

Cloud Support Engineer (Media and Content Delivery)

Amazon, Bengaluru, KA, IN

DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer in Amazon Web services. You will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilities• Learn and use ground breaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with AWS teams to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers’ technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.About the teamFirst and foremost this is a customer support role – in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.• We support engineers who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.As we operate on a follow-the-sun model, with AWS Support Engineering sites located globally, there is no after hours on-call or mandated overtime in this role.· AWS Support Engineering is 24/7/365 operations and shift work will be required in afternoon i.e. 1 PM to 10 PM IST https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis role supports our services that focus on distributed, cloud infrastructure of AWS S3 storage, Cloudfront, Storage Gateway, Glacier, Simple Email Service, Snowball, AWS Elemental Media Services (Video streaming, Transcoding and storage solutions), Kinesis Video Streams, Elastic Transcoder, AWS Transfer for SFTP, Datasync and AWS Backup. Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor’s degree OR equivalent experience in a technical position.- Requires minimum of 2+ yrs experience in relevant technical position.- Strong understanding of networking protocols: DNS, HTTP, SSL, SFTP, TCP and UDP.- Experience with web-based services and applications, Apache, Tomcat etc. Knowledge of client/server and distributed systems architectures.- Strong Unix/Linux or Windows system administration skills.- Knowledge of filesystem, block and object storage.- Knowledge of Storage architectures and backup/DR strategies- Experience operating and troubleshooting email services and SMTP.PREFERRED QUALIFICATIONS- Understanding of Content Delivery Networks- Experience troubleshooting filesystem, block and object storage- Experience with scripting (i.e. bash, Python, PowerShell etc.)- Detailed knowledge of storage protocols: iSCSI, NFS, SMB- Expertise with network troubleshooting and tools e.g. iperf, MTR, traceroute, dig, Understanding of streaming video (H264, MP4, WEBM, HLS, Smooth Streaming)- Understanding of video compression & Delivery (Codecs & Containers, Streaming Protocols)- Prior working experience with AWS e.g. AWS S3 storage, Cloudfront, Storage Gateway, Glacier, Simple Email Service, Snowball, AWS Elemental Media Services, Kinesis Video Streams, Elastic Transcoder, AWS Transfer for SFTP, Datasync and AWS Backup.- Experience with Cloud architecture patterns and distributed computing concepts- Messaging and Queueing experience- Experience working with REST API based services- Exposure to OS and networking security concepts and standard methodologies

DevOps & Cloud Engineer for CPQ

Siemens, Bengaluru, Any

We are seeking a talented and [4-7Years] of experienced DevOps Engineer to join our dynamic team. The ideal candidate will have a strong background in DevOps platform provisioning and implementation, along with expertise in designing automated build and release processes, version control, and providing continuous integration and delivery (CI/CD) features to support our development team.Responsibilities: Design, automate, and implement CI/CD pipelines to support development processes. Develop and execute scripts to automate administrative tasks and enhance efficiency. Troubleshoot manual and automated builds, identifying root causes of failures and resolving issues promptly. Utilize Shell or Groovy or Python scripting languages for automation and configuration tasks. Design and implement Continuous Integration (CI), Continuous Delivery (CD), and Release Management processes using tools such as Maven, Jenkins, Bitbucket, SonarQube and Nexus. Administer version control systems like Git, including advanced administrative features. Implement High Availability Architecture and Deployments, ensuring zero downtime deployment strategies. Configure and manage VPC resources including subnets, route tables, security groups, and Elastic Search IP. Design and create CloudFormation templates for infrastructure provisioning and management. Manage Auto Scaling Groups, Launch Configurations, EC2 instances, Lambda and IAM roles. Create and manage load balancers with target groups, as well as Route 53 and Elastic IP configurations. Configure and manage AWS services including S3 buckets, CloudWatch monitoring, RDS databases, Beanstalk environments, and EKS clusters. Requirements: Bachelor's degree in engineering. Proven experience in DevOps platform provisioning and implementation. Strong understanding of automated build and release processes. Proficiency in CI/CD tools and methodologies. Experience with scripting languages such as Shell, Groovy and Python. In-depth knowledge of version control systems like Git. Familiarity with High Availability Architecture and Deployment strategies. Hands-on experience with AWS services and resources. Ability to design and implement infrastructure as code using CloudFormation. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills, with the ability to work effectively in a team environment Salary: . Date posted: 04/10/2024 02:21 PM

Software Engineer III - Cloud Engineer

JPMorgan Chase, Bengaluru, Any

As a Software Engineer III at JPMorgan Chase within JPMorgan Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respectRequired Skills Bachelor Degree in Computer Science or equivalent practical experience Creates Strong experience with Infrastructure as Code (IaC) solutions such as Terraform in AWS Cloud Strong experience in developing enterprise software and proficiency in multiple technologies, preferably Java/J2EE and Python Practical experience of developing applications on platforms on AWS Strong experience in developing and architecting cloud-native applications with AWS services Hands-on experience in ECS, EKS, Lambda, SQS, Aurora, API Gateway, Glue, MSK, Resiliency Implementations Proficiency in setting up alerting and monitoring tools like Datadog, Dynatrace Experience in CI/CD pipleline preferably including Jenkins & Spinnaker and Version Control tools (BitBucket, GIT) Ability to conceptualize and collaborate with a team to develop meaningful relationships to achieve common goals Demonstrated ability to understand new architectures and designs quickly and proficiently Strong critical-thinking and problem-solving skills with clear communication Understanding the importance of great documentation with a passion for helping customers Adds to team culture of diversity, equity, inclusion, and respectDesired Skills Cloud Certifications - AWS Developer Associate, AWS Solutions Architect Associate, Microsoft Azure Certification in IaC implementation preferably Terraform Experience with Azure, GCP or other Public Cloud environments is a plus Proficiency in Precisely, AWS Blue Sage Services is a plusAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/17/2024 10:20 PM

Cloud Support Engineer I - French Fluency

Amazon, Toronto, Ontario, Canada

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Fluency in both written and verbal FrenchDESCRIPTIONAs the world's largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams span across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the 'Cloud Ambassador' across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365.Would you like to equip yourself with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Work on critical, highly complex customer problems that may span multiple AWS services• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Leverage your extensive customer support experience to provide feedback to internal teams on how to improve services.• Drive tactical & strategical projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• As we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).WHY AWS SUPPORT? - First and foremost, this is a customer support role - in The Cloud.• On a typical day, you will be primarily responsible for solving customer's issues through a variety of customer contact channels which include web, live chat, and telephone. • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role• As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring.• You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goalsAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- MS or PhD in related field- Experience in Cloud/Distributed computing technology including large scale server fleet management and/or Hadoop environment management- Demonstrated expertise in systems administration (Linux/Window), network administration, database administration- Experience in programming and/or managing full application stacks from the OS up to custom applications- Experience in container, CI/CD, security, BigdataAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/20/2024 08:55 AM