The Role DESCRIPTION Job summary Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services. We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap. This teams overarching goal is consistently improving merchant experience and driving operational excellence according to Amazons Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results. KEY RESPONSIBILITIES He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience). He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques. He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.). He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution. He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities. They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar. He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them. Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers. Must be able to interact with external customers Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues. Requirements BASIC QUALIFICATIONS B.E/B.Tech in Computer Science, Engineering, or equivalent experience. 2+ years overall development or technical support experience. Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems. Knowledge of Java-based technologies Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.). Effective organizational skills to maintain a consistently high standard of operations in a busy environment Proven track record in working on enterprise-level large scale n-tier applications. Effective prioritization and time management confidence to drive and manage large conference calls PREFERRED QUALIFICATIONS Development skills in C/Java or open source-based technologies. Knowledge of the mobile development common languages (Android, Swift). Basic understanding of DevOps and Agile. About the company Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

Sustain - Platform Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Platform Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: The Platform Escalation Engineer will configure, monitor, and maintain key Platform infrastructure systems in support of the overall organization. This position will be part of the Platform Engineering team within the IT Infrastructure Engineering department. This position will report to the Platform Engineering Supervisor. Job Responsibilities:Participate in on-call support rotation and expected to be available during mission critical situations.Create and maintain SOPs (standard operating procedures). Handoff SOPs and provide KT for Operations staff.Adhere to standardization guidelines and “as-built” specifications in support of the IT infrastructure.Follow Change Management procedures for all production level changes within the enterprise environment.Perform Root Cause Analysis (RCA).Monitor and maintain the storage, virtualization, and backup infrastructure systems.Receive and act on system alerts.Receive and act on escalations from Tier 0/1 Operations support team.Function as mentor to Operations team.Perform system implementation tasks as defined by Core Engineering team.Function as liaison between Engineering and Operations teams.Maintain infrastructure systems update cadence (firmware, patching, etc.)Desired Skills, experience, and certifications:Preference to candidates with certifications in any of the following enterprise systems: VMware, VMware Horizon, Commvault, Cisco UCS, NetApp.4-5 years’ experience in IT, demonstrating an increasing level of responsibility and technological acumen.2-3 years’ experience with VMware virtual server infrastructure administration and support in mid to large sized enterprise environments.2-3 years administering an enterprise-level data backup system such as Commvault Simpana.Prior experience with any of the following preferred:Cisco UCS, Dell, or other Intel-based server hardwareDisk storage systems such as NetApp and EMCCisco MDSVMware vRealize OperationsNetApp OnCommand InsightCloud platforms – Azure, AWSBasic Networking, Firewall, TCP/IP communicationsBasic SAN (storage area networking) fundamentalsStrong analytic and research skills.Strong interpersonal skills and willingness to operate in a team oriented environment.Strong understanding of Microsoft-based technologies, including Windows Server, Active Directory, SQL Server, etc.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Software Engineer

, bengaluru, IN

We are building the future of Vista's customer service platform to create a more intuitive experience for our customers and specialists. The right candidate will help move our platform to the next level. You'll be working as part of a skilled, collaborative team to continue to drive our existing Salesforce platform as well as jointly design and implement high visibility applications.If you cant imagine a day without solving complex technical problems, enjoy code/design reviews and pair:programming, we want to hear from youAs a Salesforce Senior Software Engineer within CARE Technology Tribe, you will be a part of a team of energetic software engineers building features and tools in Salesforce Service Cloud and several other cutting:edge technologies that will be used by thousands of customer CARE specialists in assisting millions of customers across the globe.Your role will involve:Building applications using Salesforce Service Cloud, Apex, Flow, Visualforce, Lightning Web Components (LWC), SFDX CI/CD, AWS services, and best:in:class e:commerce and customer service SaaS capabilities:Actively contributing to code/design review and pair:programming sessions:Collaborating with Product Manager(s) to understand business use cases, design, develop, test, and document solutions:Assessing technical considerations (security, scalability, limits, etc.):Contributing in assessing technologies utilized within current technology stack as well as new technologies which solve business problems and provide best possible end user experience for streamlined business operations:Contributing in building and documenting flexible, scalable, and robust state:of:the:art implementation for Customer Relationship Management (CRM) to meet current and future needs using Salesforce Service Cloud. Participating in component design discussions.:Following Salesforce best practices and documenting them. Using best practices for design and code style. :Contributing in mentoring junior Salesforce software engineers:Working closely with our product manager(s) to ensure were building the best products:Contributing to the team effort in taking ownership of Salesforce release cycles to proactively implement and deploy enhancements/updates to existing applications and code:Troubleshooting issues and taking part of your team's operational responsibility for its owned services:Contributing to a fun and results:driven team cultureIn return you will bring:University degree in Computer Science, Information Technology, or an equivalent technical field with at least 5 years of experience working in software engineering:Experience in Object oriented design and programming:4+ years working with the Salesforce platform, Service Cloud, and Salesforce implementations contributing to development and implementation including Apex, Flow, SFDX CI/CD, Visualforce, Lightning and Lightning Web Components (LWC):Experience with Salesforce Lightning Design System and the Salesforce development lifecycle:Experience in mocking and unit testing:Experience working with SOQL:Familiarity with large data sets and bulkification:Experience with SQL databases:Knowledge of Salesforce APIs to integrate with other systems:Problem:solving skills and good analytic ability:Excellent interpersonal and written communication skills including fluency in English, with the ability to communicate effectively with colleagues from a variety of departments:Experience in a fast paced, agile environmentWould be great if you have:Salesforce certifications:Experience building cloud native applications and services in AWS (Amazon Web Services):Experience in general web development experience with HTML5, CSS, and JavaScript:Competency in other languages and stacks such as JavaScript, TypeScript, MEAN and/or MERN stack.What we offer

Data Center Technical Operations Engineer, Infraops DCEO

Amazon, Sydney, Any, Australia

BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Assist the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Maintaining performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for DCEO as directed. - Learn and contribute to documentation relevant to business & facility operations.- Assist with the installation of the racks and the provision of power/cooling within its constraints.- Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist and learn about the design, implementation, commissioning and build out of new facilities.- Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.- May participate in Construction & Operational Meetings as required.- Assist with Work Order compliance and review of contractual SLAs.- Interface with Infra Ops teams for day to day operational requirements.- Assist in the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.- Meet daily hours of operations, shift and on-call requirements for response during shift rotations.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systemsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:21 PM

Data Center Technical Operations Engineer, Infraops DCEO

Amazon, Sydney, Any, Australia

BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Contribute to documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Assist with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 2+ years of data center engineering experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 10:11 PM

Data Center Technical Operations Engineer, Infraops DCEO

Amazon, Sydney, Any, Australia

BASIC QUALIFICATIONSBasic qualifications - 4+ years of relevant work experience in maintaining a DC or Critical space facility - Strong verbal and written communication skills. - Strong leadership and organizational skills. - Strong attention to detail. - Strong Facilities Management skills - Ability to prioritize in complex, fast-paced environment. - Familiar with the concepts and interaction of Service Management systems (Problem & Change) - Experience with the development of MOPs & SWMS for planned works - Physical Security protocol awareness - Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Establish documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. - Management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Familiar with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops management for day to day operational requirements. - Assist in recruiting efforts. - Assist in the the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications - Degree or Technical (Military/ Trade School) Degree and relevant experience. - 6+ years of Data Center Engineering/Operations Experience - 4+ years of Data Center Management Experience - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:22 PM

Senior Platform Engineer

, haryana / new delhi, IN

Requisition ID:274771:Relocation Authorized:None:Telework Type:Part:Time Telework:Work Location:New DelhiCompany Overview:Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security and Environmental; Energy; Mining and Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start:up and operations.Core to Bechtel is our values : ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants : integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994.Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.Position Summary:Bechtel's Information Systems and Technology organization is seeking strong delivery focused technical expert in Microsoft modern desktop management. operating system design customization and automation.This position will work directly with Platform Technology group to modernize Patch Management, Software Distribution and Deployment, Software Compliance Management, Software and Hardware Inventory Management, Reporting Services, Enterprise:wide windows Client Desktop/Laptop Imaging and mobile device management.Willing to work on flexible shifts, to meet business objectives. Shift timings are subject to change as per job requirement.Basic Qualifications:Recognized degree in Computer Science or Information Technology from an accredited college or university, or specialized courses in networking, information technology, server administration and infrastructure operations, or equivalent work experience in a related field.:8+ years of experience in design, installation, and maintenance of Microsoft Endpoint Configuration Manager (MECM) in a large:scale enterprise.:5+ years' experience of modern device management and Cloud based technologies such as Microsoft Autopilot, Cloud Management Gateway, and MECM Co:ManagementPosition Skills: :Experience in maintaining and enhancing the MECM (Microsoft Endpoint Configuration Manager) environment to support modern desktop management co:management with Intune.:Strong mobile device management skills with Intune:Experience with Autopilot in both could only and hybrid environment:Strong knowledge of client and server maintenance troubleshooting and reporting:Strong Desktop Engineering background with Windows 10/11 migration experience.:Strong knowledge of the end:to:end process of OSD and be capable of configuring OSD in a dynamic manner that can create flexibility in the deployment process.:Strong automation skills with scripting languages like PowerShell, VBS etc.:Experience in C, .Net to support infrastructure automations.:Experience managing device collections, packages, applications, drivers, task sequence

Senior Platform Reliability Engineer

Australian Broadcasting Corporation (ABC), Various, Any, Australia

Senior Platform Reliability EngineerJob no: 503988 Work type: Contract Full Time Location: Various Categories: IT/Technology ABOUT THE ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities. ABOUT THE ROLE Provide technical leadership and mentoring to ensure reliability for one of Australia's largest streaming organisations through the continuous monitoring and maintenance of Digital Product platforms and services, in line with the ABC Digital Strategy. KEY ACCOUNTABILITIES Provide exceptional operational support to users of the ABC digital product systems, including content distribution and publishing systems, mobile and streaming media services. Provide technical leadership in the implementation of infrastructure and services for the delivery of ABC content on digital platforms including web, mobile and streaming media. Lead the improvement of system reliability and quality through m onitoring , reporting and fault resolution on supported platforms. P roactive ly identify opportunities to improve efficiency by automating existing processes. Maintain detailed technical knowledge of digital systems and services, including an understanding of business usage. Lead the development and maintenance of technical standards and support documentation. ABOUT YOU Highly advanced problem-solving skills including the ability to investigate, diagnose and solve very complex web content and streaming media delivery problems. Demonstrated experience in supporting the online delivery of content and applications including content management systems, search engines, message boards and other web site services. Extensive experience in the support of cloud-based services including Amazon Web Services (AWS) based platforms. Previous experience in supporting Linux based environments is highly desirable. Extensive e xperience with common cloud operations tools including Datadog, Puppet, New Relic, JIRA, Confluence, Bam boo, Maven or Jenkins is highly desirable. Experience supporting and managing products delivered by CDN services such as Akamai for the delivery of streaming media and web assets. Highly advanced communication skills with proven ability to communicate effectively with stakeholders at different levels in an Agile team environment. WHAT'S IN IT FOR YOU? Come and join the vibrant Digital Product department in the ABC. Our mission is to enable ABC's digital future, where ABC transitions from a traditional broadcaster to Australia's most trusted and valued digital media organisation . Through harnessing our talents in digital, collaborating with our partners and delivering beyond expectations, we ensure the ABC not just remains relevant but thrives. As a group of product and platform teams, we develop and maintain the ABC's audience facing digital products across mobile, connected TV, desktop, and smart speakers. Whether it is staying informed of the latest breaking news, bringing some great TV on iview , streaming the Hottest 100 on the triple j app and website, or entertaining the kids with our ABC Kids app - the ABC's Digital Product offerings are some of Australia's most loved and most used platforms. Your work will be appreciated by millions of audiences across Australia. We are an AWS shop; you will have the opportunity to work on the latest and greatest cloud technology. You will have the chance to contribute to the solution architecture of our systems. We are an open and cohesive team where your voice will not get lost. You can get a sneak peek into our product engineering world through our blog: We are committed to career development and invest in our people to grow and become leaders in their fields. Everyone in the Digital Product department has a designated budget for training and development. We believe in flexible approaches to working and building self- organising and collaborative teams that offer friendly and supportive environments in which all team members can strive and grow. For further information on this position please contact Brett Whyte, Digital Talent Acquisition Lead via email We are unable to accept email applications, please ensure that you submit your application via the online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information on inclusive employee networks within the ABC please refer to on ABC LinkedIn. For more information on working at the ABC visit Advertised: 17 Apr 2024 11:20 AM AUS Eastern Standard Time Applications close: 15 May 2024 5:00 PM AUS Eastern Standard TimeSalary: . Date posted: 04/17/2024 10:04 AM

Engineer Production Systems

Rio Tinto, Brisbane, Any, Australia

Production Systems Engineer Great opportunity to join a global organisation at the forefront of miningExcellent work environment where people are valued and respectedWork in a fast-paced environment with lots of opportunity for exposure to both highly visible projects and cutting-edge technologyPermanent role based in BrisbaneAbout the roleAll progress begins with pioneers. At Rio Tinto, it begins with you.We are looking for a Production Systems Engineer to provide and coordinate application support and system improvements to the Production Systems portfolio to ensure operational stability of these critical systems. This role is a great opportunity for someone to get in-depth knowledge of data acquisition and analytics platforms and help drive the strategy of how data can improve the productivity of the business.Reporting to the Superintendent Operations Support - APAC East and working in a collaborative and exciting environment you will:Provide level 2/3 support for historian systems, analytics tools and production accounting systemsEnsure initiation and delivery of improvement and upgrade projects of systems and strategiesResolve implementation and configuration issues in conjunction with team, peers, customers and vendorsEnsure development and upkeep of internal knowledge base management system and documentation.Research and recommendation of software, tools, solutions and new technologiesEngage with end user to translate functional requirements into technical requirementsWhat you'll bringCommitment to the safety of yourself and your teamTertiary Degree in IT, Computer Sciences or Engineering or extensive experience in a similar roleProficient in Aveva Ampla or similar delay accounting softwareProficient in OSISoft PI Historian, PI AF and PI VisionTechnical knowledge and experience with Windows (10, LTSC, 2012/16/19/22) Operating Systems and Microsoft SQL server/ SSISUnderstanding of control systems (PLC / Rockwell / CitectSCADA)ITIL experienceGreat communication and customer relationship skillsIt will also be beneficial if you have:Knowledge of network, server and storage infrastructureKnowledge of fleet management and mining systems (e.g. Wenco, CCLAS, EKA Stockpile Management)Previous experience within the mining, industrial or other extractive industriesWhat we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you have helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoA competitive base salary reflective of your skills and experience with annual incentive programComprehensive medical benefits including subsidized private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership goals.Ongoing access to family-friendly health and medical wellbeing supportExclusive employee discounts (banking, accommodation, cars, retail and more)Flexible working arrangements.About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for over 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Where you'll be workingRio Tinto Information Systems and Technology (IS&T) operates to enable better alignment with customer priorities, end-to-end accountability and flexibility to prioritise critical work. The function provides solutions that are aligned with current and future business requirements through the development and ongoing delivery of IT strategy and solution roadmaps. Through appropriate governance, consultative processes, and the use of industry best practices, IS&T also ensures that emerging technologies and innovative ideas are constantly evaluated, considered, and adopted, to provide easy-to-use, best-in-class solutions and services.Every Voice MattersWe are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.Salary: . Date posted: 04/23/2024 07:13 AM

Data Center Technical Operations Engineer, Infraops DCEO

Amazon, Sydney, Any, Australia

BASIC QUALIFICATIONS- 2+ years of electrical or mechanical, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- Strong verbal and written communication skills.- Strong leadership and organizational skills.- Strong attention to detail.- Ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of Service Management systems (Problem & Change)- Experience with the development of MOPs & SWMS for planned works- Physical Security protocol awareness- Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Contribute to documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Assist with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 2+ years of data center engineering experience- Degree or Technical (Military/ Trade School) Degree and relevant experience- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:50 PM