DESCRIPTION“Alexa, find me a job where I can create and innovate.” Yes, Alexa can make your wishes come true!On the Alexa Voice Service (AVS) team, you’ll build software to enable Alexa’s capabilities everywhere – in speakers, appliances, wearables, robots, and more! We’re working with industry leaders to seamlessly integrate Alexa into any and all devices. It’s awesome, and will change the way millions of people interact with their homes, cars and even their workplace. If you’re passionate about greenfield engineering opportunities and love to solve problems that have never been encountered before – this is the job for you. If you have an insatiable thirst to learn – you’ll absolutely love this job. Imagine working together with other teams to architect solutions that define how customers interact with Alexa. You’ll own your work from design to deployment, evangelize it and ensure its operational excellence in production.Become a builder, an innovator, and game changer by joining the AVS team. Let’s build something special, and have a ton of fun doing it! Key job responsibilitiesAs a member of the team, you will :- Be responsible for software development for new product initiatives and features- Investigate, prototype and deliver new and innovative system solutions- Work in an Agile/Scrum environment to deliver high quality software.About the teamAVS Organization is chartered to enable Alexa outside of Amazon manufactured devices. Our team is responsible for building and evolving Alexa experience in all of partner devices. This is an opportunity to provide leadership and drive programs to build an innovative Alexa experience impacting billions of customers and devices. We are starting up India site in 2022 with exciting roadmap of innovation and scale. The teams in India will independently own and deliver end to end products for partners and Alexa customers. The India team will consist of Product Managers, Technical Program Managers, Principal Engineer, Sr.SDEs, QA Engineers and Software Development Managers.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Omnichannel Support Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Support Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successfulCreation of tenants on the application cluster Configuration of tenant extension range Configuration of named agent/supervisor user limitations Creation of tenant administrator accounts for deployment and support resources Configuration of initial telecommunications trunk connections and objects (Phone mode, SIP Processor, RTP Processor) 2 to 4 years helpdesk or customer support experience with contact centers required. Expertise in computer network administration, including expertise in Linux OS/Linux System Admin experience Expertise in Voice-over-IP (VoIP), Session Initiation Protocol (SIP), and Real-time Transport Protocol (RTP) technologies Understanding or experience with enterprise software or Software as a Service modelExperience with Call Center Technologies Avaya Certified Solution Specialist, Cisco Certified Network Profession (CCNP), or equivalent a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC

Sustain - Voice Escalation Engineer

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Voice Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Overview: Support and administration of the company's VoIP deployment, supporting applications and network hardware. This include Avaya ACD, ESS, CMS, AES, hardware setup & testing, voice gateways, Ribbon SBC, Ladder Reading and isolation. Requirements:5+ years’ experience with CMS (both emulator and supervisor and some Unix experience a plus)5+ years’ experience with PBX programming (vectors/VDNS)5+ years’ experience with AES servers 5+ years’ experience with a large scale VOIP network. (CLANs, AMS, Trunking, regions)5+ years’ experience with Avaya hardware. 5+ years SIP experience5+ years of experience working with VoIP engineeringIn-depth knowledge and support skills of next generation communications such as SIP-VoIP/Digital Voice.Experienced interfacing with vendors for new technology development and collaborationIn-depth knowledge of VoIP; experience with RIBBON Session Border Controllers, Cisco and Avaya VoIP Products.In-depth knowledge of IP Routing, Quality of Service technologies with demonstrated implementation operational support in a large enterprise organization.LAN/WAN protocols, application, design, configuration, and troubleshooting.Voice Codecs and transcoding Skills:Self-motivated and able to accomplish tasks without supervision.Excellent time management and ability to triage multiple, concurrent technical issuesCoordinate and schedule Change Management requirements for the Telecom Operations Team.Ability to understand, troubleshoot, and resolve complex problems through collection and analysis of system log data to determine Reason for outage.Make recommendations to Engineering Teams based on operational metrics.Facilitate service and escalation with third party providers including (equipment and carriers)Team motivated, especially when implementing new solutions and troubleshooting issues - the entire team must be able to work with other groups (network, telecom, systems) to build an environment or resolve an issueAbility to communicate and interact with a variety of people at different levels (must have strong "people skills" to communicate basic non-technical concepts with end users, technical skills to communicate with engineering team, etc.) Education: BA or BS in a computer-related field, Vendor certification classes, or equivalent experience with aptitude for certification in telephony administrationExcellent written and spoken communications skillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Opening for Telecommunication Voice Process in day shift)* Call Cellin 9840145

, Chennai

Mention Top of the resume CELLIN HR Dear Candidates, Greetings from Firstsource Solutions, *Opening for Telecommunication Voice Process in day shift)* Call Cellin 9840145282 Position: Customer Care / Customer Support Executive Shift timing

Senior Telecommunications Engineer

, haryana / new delhi, IN

Requisition ID:275376:Relocation Authorized:None:Telework Type:Full:Time Office/Project:Work Location:New DelhiSince 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact.We serve the Infrastructure; Nuclear, Security and Environmental; Energy, and Mining and Metals markets. Our services span from initial planning and investment, through start:up and operations. Core to Bechtel are our values : ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants : integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994.Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.Position Summary:The Senior Telecommunications Engineer role involves exploration of the subject area, definition of scope and selection of problems for investigation, including the development of novel concepts and approaches when required. The Senior Telecommunications Engineer is responsible for providing independent subject matter expertise and guidance on all matters affecting the Telecommunications group.Simultaneous involvement on multiple Pre:FEED, FEED, or EPC activities as Responsible Engineer may also be required.Responsibilities::Responsible for oversight and performance of the telecommunications scope of work.Support to projects and with clients to resolve technical questions and as required to coordinate work. Maintains the technical quality of work, monitors and maintains engineering scope, plans, schedules and budgets. Coordinates assigned engineering work and interfaces with other departments, disciplines, organizations, vendors, consultants, and clients, as well as outside permitting agencies.:Conceptual, preliminary and detailed design of integrated voice and data communication systems which include, but are not limited to, fiber optic and copper:based structured cabling, IP:based data networks, security (CCTV and intrusion detection systems), access control, radio (UHF, HF, VHF, etc.), VSAT and microwave, PBX, public address and general alarm systems, and cyber security. There may also be interfaces with central control rooms, emergency response centers, SCADA and telemetry communications, and navigational aids.:There will be involvement in the preparation of proposals, scope and budget development, specification development, issuing/reviewing bid packages, recommending bidder lists, preparing technical bid tabulations, reviews and comments on vendor engineering drawings and documents. :The successful candidate must also be an effective administrator, possess key project planning, scheduling and controls skills.Qualification and Skills:Basic Qualifications::Bachelors or Masters in Electronics / Telecommunications Engineering. Minimum 12 years' experience in the telecommunications industry or working on EPC proj

Engineer Project Delivery

Rio Tinto, Perth, Any, Australia

Engineer Project Delivery - Gudai-Darri Help shape the future of our new generation mine siteJoin a team of technical experts who are truly passionate about what they do and extend your technical expertiseSite based role with exposure to exciting streams of workWhere we're all welcomeWe are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are.At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.About the role Finding better ways to provide the materials the world needs. We are currently looking for a Project Delivery Engineer to join the Gudai-Darri Project Readiness & Delivery team to support the mine and processing facilities with its future expansion plans. This is an exciting opportunity to contribute to the delivery of growth enabling projects in the fixed plant. The role will suit motivated and self-starting individuals who can apply their practical knowledge to safely deliver brownfields project work. The responsibilities of the role will allow the individual to grow their skill set with the support of a diverse team around them. Reporting to the Superintendent Project Readiness, your key responsibilities will be to:Site-based project management and implementation of varying key growth enabling projectsExecuting project scopes and working with operations and maintenance teams to achieve project milestonesManaging contractors to execute works on-siteProvide input into the engineering design and execution methodologies with a goal to successful project deliveryOperational representative for design reviews and hazard assessmentsManaging and monitoring project documentation to the required company standardsAssisting the project leads in cost estimation and controlEnsuring that projects are adhering to quality standards and safety protocolsFoster strong relationships with all partners through the project stages and influence at all levelsUndertaking quality Leadership in Field (LiF) activities to review current activities, practices, and processes, and identifying any gaps for improvementFacilitate contractor meetings for project deliverables on-siteProviding technical input into the definitive engineering design of the future assets, utilising your skills and experience from processing plantsBeing a point of contact on-site for Project Readiness & Delivery activities and assisting with queries from the D&T, EPCM, and Study team.This permanent position will be offered on a fly in, fly out roster working 8 days on, 6 days off, flying out of Perth or Busselton, Western Australia. Flexibility to work in Perth when required.What you'll bringTo be successfully considered for this role, you will have:Tertiary or equivalent qualifications in mechanical, maintenance, reliability or mechatronics with solid background in mining and processing industriesA commitment to the safety of yourself and your teamFoster strong relationships with all partners in the project stagesMinimum 3+ years fixed plant or heavy industry experience in an engineering and/or projects roleProven ability to plan and manage project-based work with a keen eye for detail.Experience in overseeing contractors within a management system framework is highly desirableExperience in project engineering within a brownfields mining context is highly desirableSolid working knowledge of industry standards and work procedures/guidelinesWillingness to investigate and understand issues and recommend actionsStrong communication skills with the ability to develop a rapport with key internal and external stakeholdersAbility to work independently and as part of a high functioning teamA knack for thinking about how the parts of a system and project work togetherUsing systematic approaches to analysing problems, recording findings, and documenting them to inform future decisions.If you are excited about the role and think you have what it takes but your experience doesn't align 100% we still want to hear from you.What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoFull relocation provided to Western Australia from elsewhere in AustraliaA competitive base salary reflective of your skills and experience with annual incentive bonusComprehensive medical benefits including subsidised private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership ambitionsOngoing access to family-friendly health and medical wellbeing supportLeave for all of life's reasons (vacation/annual, paid parental, sick leave, cultural leave)To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives - at a time that suits themExclusive employee discounts including hotel stays, banking, accommodation, cars, retail and more.We are committed to elevating Indigenous voices and increasing cultural knowledge in our business. Diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together. To help you on your journey with us, you'll also have access to:Specialist Indigenous Support Advisors are always there for our Indigenous employees and available to support through any aspect of your employmentDedicated Indigenous Talent Programme for our Operators and Tradespersons and entry level operational roles. This programme is designed to create long term sustainable careers for our Indigenous Employees to grow into leadership or technical pathways to ensure you have every opportunity to grow your career.Indigenous leadership programmes across some professional and operational roles to ensure that we are developing Indigenous Leaders.Who we areRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Where you'll be workingThis position is based at our Gudai-Darri Operations, working on an 8/6 roster from Perth or Busselton.Our $2.6 billion Gudai-Darri iron ore project is set to be our most technologically advanced mine. In addition to technology already in use across Rio Tinto, such as autonomous trucks, trains and drills, Gudai-Darri has more than 70 design innovations in scope.When fully operational, in its first phase, Gudai-Darri will produce up to 43 million tonnes of iron ore a year, contributing to our flagship product, the Pilbara Blend™. It will also become a new production hub for our iron ore business, incorporating a processing plant and infrastructure including a 166-kilometre rail line connecting the mine to our existing network.Gudai-Darri will also create jobs and business opportunities in Western Australia, including for Traditional Owners and Indigenous people. The construction phase will create over 2,000 jobs; when operational, we expect the mine to employ about 600 people.This role is for applicants residing in or willing to permanently relocate to Western Australia. Rio Tinto offers Fly in and fly out options from Perth, our regional FIFO hubs and the opportunity to live in our residential towns where applicable.Applications close on 24 April 2024 (Rio Tinto reserves the right to remove advertised roles prior to this date)Salary: . Date posted: 04/10/2024 07:11 AM

Engineer Maintenance Fixed Plant

Rio Tinto, Perth, Western Australia, Australia

Engineer Maintenance - Fixed Plant Be part of a team that is safety driven and values inclusionPermanent role on a 5 days on, 2 days off, 4 days on, 3 days off roster FIFO from PerthContinue to build your career with opportunities for future advancementWhere we're all welcomeWe are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are.At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.About the roleFinding better ways to provide the materials the world needs.We are looking for a Fixed Plant Maintenance Engineer to join our Greater Nammuldi team. This role is an opportunity for a highly motivated individual to make significant contributions to the safe and reliable operation and maintenance of critical assets to meet production requirements. We have technical development programmes that are industry-leading and recognise the unique nature of your role. These provide opportunities to grow your career through a dedicated technical path while being rewarded for your unique skillsReporting to the Senior Engineer, and working in a collaborative, exciting environment within the Asset Management team you will be accountable for plant availability through:Reviewing plant downtimes over short, medium and long terms to identify weak spots and areas of opportunityWorking closely with Fixed Plant Inspectors in reviewing inspection reports, performing fitness for service assessments, recommending/developing repair work specifications and recommending maintenance strategiesDeveloping and implementing DE improvements to plant and equipmentWorking closely with Fixed Plant Inspectors and taking ownership of chute inspectionsActively supporting safety improvement initiatives and demonstrate safety leadership across siteManage change management processes relating to maintenance activitiesBeing the Engineering Department PDS idler wear championWhat you'll bringTo be successfully considered for this role, you will have:Tertiary or equivalent qualifications in mechanical, maintenance, reliability or mechatronics with solid background in mining and processing industriesA commitment to the safety of yourself and your teamEffective interpersonal / networking skills to work collaboratively in a small team, champion change and instigate and manage improvement projectsExperience in bulk handling equipment including crushing, screening, belt conveyor, stackers, reclaimers.Experience with Defect Elimination processes and Root Cause Analysis methodologyDemonstrated track record of delivering performance improvements and positive change.Familiarity with WA Mines Reg, Australian and international engineering standards.SAP experience and advanced Microsoft Office skillsC class manual driver's licenceIf you are excited about the role and think you have what it takes but your experience doesn't align 100% we still want to hear from you.What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoFull relocation provided to Western Australia from elsewhere in AustraliaA competitive base salary reflective of your skills and experience with annual incentive bonusComprehensive medical benefits including subsidised private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership ambitionsOngoing access to family-friendly health and medical wellbeing supportLeave for all of life's reasons (vacation/annual, paid parental, sick leave, cultural leave)To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives - at a time that suits themExclusive employee discounts including hotel stays, banking, accommodation, cars, retail and more.We are committed to elevating Indigenous voices and increasing cultural knowledge in our business. Diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together. To help you on your journey with us, you'll also have access to:Specialist Indigenous Support Advisors are always there for our Indigenous employees and available to support through any aspect of your employmentDedicated Indigenous Talent Programme for our Operators and Tradespersons and entry level operational roles. This programme is designed to create long term sustainable careers for our Indigenous Employees to grow into leadership or technical pathways to ensure you have every opportunity to grow your career.Indigenous leadership programmes across some professional and operational roles to ensure that we are developing Indigenous Leaders.Who we areRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Where you'll be workingThis position is based at our Greater Nammuldi site, working on a FIFO 5/2/4/3 roster.Located 60km north-west of Tom Price, Brockman is wholly owned and operated by Rio Tinto. Opened in 2010, this open pit operation offers a family friendly fly in fly out roster with state-of-the-art camp facilities.The Greater Brockman Operations consist of Brockman 2, Brockman 4, Nammuldi and Silvergrass. Driving the latest technological advancements, the open-pit mines offer an avenue for opportunity and career progression. This role is for applicants residing in or willing to permanently relocate to Western Australia. Rio Tinto offers Fly in and fly out options from Perth, our regional FIFO hubs and the opportunity to live in our residential towns where applicable.Applications close on 23 April 2024 (Rio Tinto reserves the right to remove advertised roles prior to this date)Salary: . Date posted: 04/10/2024 07:11 AM

Engineer Control Systems

Rio Tinto, Perth, Any, Australia

Control System Support EngineerWe encourage women and Indigenous Peoples to apply, as we advance our business to more accurately reflect the world around us. Work from our state of art Operations Centre located in PerthPermanent employment which includes attractive salary, annual bonuses and a huge range of additional benefits which are designed to make your life betterBe part of a team that is safety driven and values inclusionWhere we're all welcome We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are. At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds. We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together. About the roleWe are looking for a number of control systems support engineers to join our 24/7 Control Systems Engineering team at the Perth Operations Centre Control Room.The role responsibility includes providing both electrical and control systems support to our site operations-based teams, supporting defect elimination and executing continuous improvement work.Reporting to the Superintendent Control Systems, the accountabilities for this role include but are not limited to:Escalation and recovery from site electricians, technicians and controllers for control system and electrical asset fault diagnosis and recoveryProvide start up and shutdown assistanceAct as point of communication between control, operations and engineering teams, and escalate emerging control issues to appropriate personnelIdentify and develop scopes for continuous improvement projects with controllers and communicate high value opportunities to appropriate personnelExecute control systems changes for defect elimination and rate/throughput optimisationIdentify leading work practices and control improvements, standardise across controller group including incorporating into training systemsProvide technical peer review controls systems support for change managementAbout you To be successful in this role, it is highly desirable that you have:A Bachelor's degree in controls/mechatronics, electrical engineering or related fieldProven experience in SCADA and control systems fieldExperience in a maintenance and operational role preferredFamiliar with concepts of process control and control schemesExperience with industrial control systems preferably in miningProficiency in PLC and SCADA systems (Schneider/Citect/Wonderware)Strong communication, written and stakeholder management skillsStrong collaboration and negotiation skillsProven ability to problem solve and perform data analysisDemonstrate a strong safety cultureWhat we offer Be recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress. Be recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoFull relocation provided to Western Australia from elsewhere in AustraliaA competitive base salary reflective of your skills and experience with annual incentive bonusComprehensive medical benefits including subsidised private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership ambitionsOngoing access to family-friendly health and medical wellbeing supportLeave for all of life's reasons (vacation/annual, paid parental, sick leave, cultural leave)To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives - at a time that suits themExclusive employee discounts including hotel stays, banking, accommodation, cars, retail and more.We are committed to elevating Indigenous voices and increasing cultural knowledge in our business. Diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together. To help you on your journey with us, you'll also have access to: Specialist Indigenous Support Advisors are always there for our Indigenous employees and available to support through any aspect of your employment Dedicated Indigenous Talent Programme for our Operators and Tradespersons and entry level operational roles. This programme is designed to create long term sustainable careers for our Indigenous Employees to grow into leadership or technical pathways to ensure you have every opportunity to grow your career. Indigenous leadership programmes across some professional and operational roles to ensure that we are developing Indigenous Leaders. Who we are Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities. This role is for applicants residing in or willing to permanently relocate to Western Australia. Rio Tinto offers fly in and fly out options from Perth, our regional FIFO hubs and the opportunity to live in our residential towns where applicable. Applications close on the 3rd of May 2024 (Rio Tinto reserves the right to remove advertised roles prior to this date)Salary: . Date posted: 04/19/2024 07:16 AM

Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience

Amazon, Melbourne, Victoria, Australia

BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipmentDESCRIPTIONAmazon is at the forefront of innovation within the space of fulfillment technology and robotics. We areseeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort todevelop and deliver the next generation of world-class technology systems inside our fulfillment centers in Australia.In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the uniquerole and privilege to work backwards from our customer needs and represent their voice through theentire products' lifecycle (from product development, to deployment, to support & service), embodyingAmazon's leadership principle: Customer Obsession. We raise the bar on the readiness of newtechnologies in deployment and on the performance of those already in production; our mission is totransform "stand-alone work-cells" into "end-to-end integrated solutions" that are safe, easy-to-operate,easy-to-maintain, easy-to-deploy, and easy-to-service.Successful candidates will have strong experience in technology development and testing in the mechatronics area and be highly motivated individuals who have several years of experience in development and testing of mechanical and mechatronics equipment.This position is responsible for the schedule, scope and cost planning for large scale fulfillmenttechnology and robotics projects into both live and new fulfillment centers across Australia. As anSr. Operations Engineer, your primary role is to own the coordination and execution of definition, installation,commissioning, deployment, ramp up and support of the MSP products in the field. In parallel to theexecution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer.Come help us make history!Flexible locations across AUS.Key job responsibilities-You will manage the development of project plans and technical solutions which may be defined-You will Influence internal and external partner teams and suppliers-You will own the strategical definition of the technologies and the tactical planning on the installation of difficult cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors-You will support the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer-You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams-This is a travel-based role and you will be expected to travel to meet the requirements of your projects across Australia, upwards of 75% or moreA day in the lifeIn this role you will be focused on two primary lines of effort. The first is to monitor AUS Voice of the Customer and determine which MSP technologies can intercept local needs, the second is products deployment, ramp up and support Project Management. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day to day project scheduling and budget management, and workon continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst your team to move the needle on the services you are accountable for.About the teamThe CX (Customer Experience) team within Mechatronics & Sustainable Packagingworks backwards from Internal Customer insights to (1) Validate, (2) Deploy and (3) Support MSP solutions globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (1) Quality Assurance, (2) Deployment & Ramp-up, and (3) Support. (1) MSP CX Quality Assurance is a new team under establishment that will own qualifying and testing MSP solutions, and validating they are ready to launch; it will adopt a comprehensive and continuous approach to qualification, beginning at the earliest stages of one's lifecycle to represent Customer requirements and continues through all future changes towards the latest stage of deprecation, working backwards from Customer needs. This team will tightly partner both within MSP (with the product, development and scale teams) and outside MSP (with Ops, RME, PE, ACES, GES, etc.). (2) MSP CX Deployment & Ramp-up leads on-site implementation activities providing continuity from early field-Alphas/prototypes, through Betas, and up to General Availability (GA) through the first few months of site ramp-up. (3) MSP CX Support provides Technical, Safety, Operations, and Maintenance Support for MSP solutions that have graduated to Production.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer toolsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:11 PM

Engineer Production Systems

Rio Tinto, Brisbane, Any, Australia

Production Systems Engineer Great opportunity to join a global organisation at the forefront of miningExcellent work environment where people are valued and respectedWork in a fast-paced environment with lots of opportunity for exposure to both highly visible projects and cutting-edge technologyPermanent role based in BrisbaneAbout the roleAll progress begins with pioneers. At Rio Tinto, it begins with you.We are looking for a Production Systems Engineer to provide and coordinate application support and system improvements to the Production Systems portfolio to ensure operational stability of these critical systems. This role is a great opportunity for someone to get in-depth knowledge of data acquisition and analytics platforms and help drive the strategy of how data can improve the productivity of the business.Reporting to the Superintendent Operations Support - APAC East and working in a collaborative and exciting environment you will:Provide level 2/3 support for historian systems, analytics tools and production accounting systemsEnsure initiation and delivery of improvement and upgrade projects of systems and strategiesResolve implementation and configuration issues in conjunction with team, peers, customers and vendorsEnsure development and upkeep of internal knowledge base management system and documentation.Research and recommendation of software, tools, solutions and new technologiesEngage with end user to translate functional requirements into technical requirementsWhat you'll bringCommitment to the safety of yourself and your teamTertiary Degree in IT, Computer Sciences or Engineering or extensive experience in a similar roleProficient in Aveva Ampla or similar delay accounting softwareProficient in OSISoft PI Historian, PI AF and PI VisionTechnical knowledge and experience with Windows (10, LTSC, 2012/16/19/22) Operating Systems and Microsoft SQL server/ SSISUnderstanding of control systems (PLC / Rockwell / CitectSCADA)ITIL experienceGreat communication and customer relationship skillsIt will also be beneficial if you have:Knowledge of network, server and storage infrastructureKnowledge of fleet management and mining systems (e.g. Wenco, CCLAS, EKA Stockpile Management)Previous experience within the mining, industrial or other extractive industriesWhat we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you have helped the world progress.A work environment where safety is always the number one priorityA permanent position working directly for Rio TintoA competitive base salary reflective of your skills and experience with annual incentive programComprehensive medical benefits including subsidized private health insurance for employees and immediate familyAttractive share ownership planCompany provided insurance coverExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership goals.Ongoing access to family-friendly health and medical wellbeing supportExclusive employee discounts (banking, accommodation, cars, retail and more)Flexible working arrangements.About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for over 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Where you'll be workingRio Tinto Information Systems and Technology (IS&T) operates to enable better alignment with customer priorities, end-to-end accountability and flexibility to prioritise critical work. The function provides solutions that are aligned with current and future business requirements through the development and ongoing delivery of IT strategy and solution roadmaps. Through appropriate governance, consultative processes, and the use of industry best practices, IS&T also ensures that emerging technologies and innovative ideas are constantly evaluated, considered, and adopted, to provide easy-to-use, best-in-class solutions and services.Every Voice MattersWe are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.Salary: . Date posted: 04/23/2024 07:13 AM