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Practice Manager Salary in Andhra Pradesh - PayScale

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Global Helpdesk Manager
, hyderabad, IN
Powering Positive Change(TM)Join Our Team at Maxeon: (Global Helpdesk Manager) : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Global Helpdesk Manager, based in Hyderabad, India and reporting to the Global Desktop Support Manager, you will be responsible for leading a technical support team, ensuring timely and accurate customer service, recruiting, and training representatives, and establishing customer service standards. The role requires a strong technical background, problem:solving, and excellent communication skills.Make Your Mark: How You Will Drive Change::Day:to:day management, resource planning and work allocation to meet agreed service levels.:Recruit, train and support help desk representatives and technicians:Set specific customer service standards:Ensures that tracking and monitoring of performance of service delivery through all channels is carried out, metrics and reports are analyzed, and issues are resolved.:Contribute to improving customer support by actively responding to queries and handling complaints:Establish best practices and implement ITIL standards.:Analyze the business requirements of all departments to determine their technology needs:Develop daily, weekly, and monthly reports on help desk team's productivity:Define team goals and lead staff to achieving desired results, and while being accountable for team performance.:Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customer to ease in troubleshooting.:Develop and maintain knowledge base:Other tasks that will be assigned by the leader from time to timeYour Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent:Minimum 7 years' experience in Service Desk, IT call center handling, IT service delivery or related end user facing services:Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports:Experience as team lead managing a team of SD Agents work matters including their duty roster planning, issues, concerns, escalations, trainings etc:Strong planning skills and analytical:Common desktop hardware software knowledge, M365 services, Active Directory, network and system.:Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skillsLife at Maxeon: Beyond the JobAt Maxeon, we are committed to creating an environment
DCEO Facility Manager, HYD-Infinity - DCEO
Amazon, Hyderabad, TS, IN
DESCRIPTIONThe Data Centre DCEO Facility Manager, with be responsible for data center engineering operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. RESPONSIBILITIES: Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.· Has primary responsibility for availability zone of Data Centers (2-4 locations)· Participates in strategic planning projects.· Conducts financial analysis and contributes to financial decisions.· Typically manages 5 or more direct reports.· Negotiates and rolls out contracts and space.· May oversee the build out of Facility-specific infrastructure in existing locations.· Participates in recruiting efforts. Continually raises the bar.· Is active in the training and/or development of others.· Executes vision and goals for the team or department.· Will conduct Project Management for multiple sites· May participate in training of staff.· Draws from a deep group or department level understanding to make business decisions. · Uses business knowledge to set priorities and develop project plans. · Has a deep understanding of best practices in their area of expertise and ensures their application.· Strong verbal and written communication skills.· Strong attention to detail and organizational skills.· Able to prioritize in complex, fast-paced environment.· Creates work plans and monitors accomplishments.· Will contribute to the development of the project plan for the business group.· Effectively sets priorities to meet goals on budget and on time.· Demonstrates strong people/program management skills.· Is resourceful, maintains effective pace and gets things done.· May manage individuals and/or other managers in remote locations.· Insists on the highest standards from self and others. Drives accountability for results.· Keeps others informed of information that contributes to the performance of the team, department or company.· Engenders trust and respect in all working relationships.· Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. · Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.· Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, computer room air handlers, building monitoring systems, etc. · May assist in the design and build out of new facilities.· May assist in projects to increase current facility efficiency. · Responsible for asset and inventory management.· Assist in recruiting efforts.· Deliver quality service and ensure all customer demands are met.BASIC QUALIFICATIONS· An engineering degree or equivalent in an Electrical or Mechanical discipline. · 10+ years of relevant engineering experience managing large scale services. · At least 3 years building strong, successful technical teams in a similar culture.· High degree of organization and detail-orientation.· Excellent written and verbal communications skills. · Proven track record of success in delivering complex projects · Prior ownership of the operation of a mission-critical team and/or product · Ability to consistently deliver results despite competing priorities and distractions PREFERRED QUALIFICATIONS· An engineering degree or equivalent in an Electrical or Mechanical discipline.· 5+ years of relevant engineering experience managing large scale services.· At least 3 years building strong, successful technical teams in a similar culture.· High degree of organization and detail-orientation.· Excellent written and verbal communications skills.· Proven track record of success in delivering complex projects.· Prior ownership of the operation of a mission-critical team and/or product.· Ability to consistently deliver results despite competing priorities and distractions.Key job responsibilitiesResponsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.· Has primary responsibility for availability zone of Data Centers (2-4 locations)· Participates in strategic planning projects.· Conducts financial analysis and contributes to financial decisions.· Typically manages 5 or more direct reports.· Negotiates and rolls out contracts and space.· May oversee the build out of Facility-specific infrastructure in existing locations.· Participates in recruiting efforts. Continually raises the bar.· Is active in the training and/or development of others.· Executes vision and goals for the team or department.· Will conduct Project Management for multiple sites· May participate in training of staff.· Draws from a deep group or department level understanding to make business decisions. · Uses business knowledge to set priorities and develop project plans. · Has a deep understanding of best practices in their area of expertise and ensures their application.· Strong verbal and written communication skills.· Strong attention to detail and organizational skills.· Able to prioritize in complex, fast-paced environment.· Creates work plans and monitors accomplishments.· Will contribute to the development of the project plan for the business group.· Effectively sets priorities to meet goals on budget and on time.· Demonstrates strong people/program management skills.· Is resourceful, maintains effective pace and gets things done.· May manage individuals and/or other managers in remote locations.· Insists on the highest standards from self and others. Drives accountability for results.· Keeps others informed of information that contributes to the performance of the team, department or company.· Engenders trust and respect in all working relationships.· Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. · Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.· Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, computer room air handlers, building monitoring systems, etc. · May assist in the design and build out of new facilities.· May assist in projects to increase current facility efficiency. · Responsible for asset and inventory management.· Assist in recruiting efforts.· Deliver quality service and ensure all customer demands are met.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS· An engineering degree or equivalent in an Electrical or Mechanical discipline. · 10+ years of relevant engineering experience managing large scale services. · At least 3 years building strong, successful technical teams in a similar culture.· High degree of organization and detail-orientation.· Excellent written and verbal communications skills. · Proven track record of success in delivering complex projects · Prior ownership of the operation of a mission-critical team and/or product · Ability to consistently deliver results despite competing priorities and distractions PREFERRED QUALIFICATIONS· An engineering degree or equivalent in an Electrical or Mechanical discipline.· 5+ years of relevant engineering experience managing large scale services.· At least 3 years building strong, successful technical teams in a similar culture.· High degree of organization and detail-orientation.· Excellent written and verbal communications skills.· Proven track record of success in delivering complex projects.· Prior ownership of the operation of a mission-critical team and/or product.· Ability to consistently deliver results despite competing priorities and distractions.
Manager, Enterprise Applications : O2C
, hyderabad, hyderabad district, IN
Powering Positive Change(TM)Join Our Team at Maxeon: Manager, Enterprise Applications : Order:to:Cash: Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more aboutMaxeonAre you ready to power positive change?Your Mission: As our Manager, Enterprise Applications : Order:to:cash and Logistics, based inMadhapur, Hyderabadand reporting to the Sr. Director : Enterprise Systems, your role will bepivotal in ensuring the seamless integration and optimization of IT solutions that drive the organizations supply chain processes. You will serve as the domain expert, collaborating closely with business stakeholders to translate their requirements into end:to:end system capabilities. Your primary responsibilities include providing hands:on expertise in Oracle E:Business Suite (or similar platforms) for Order Management, Shipping, Advanced Pricing, ATP, and Logistics processes. You will lead the design, implementation, testing, and support of these critical systems, ensuring alignment with the organizations IT strategy and roadmap. Additionally, you will oversee the development and deployment of solutions, drive adoption, and monitor performance metrics, working closely with cross:functional teams and external partners to deliver best:in:class solutions that enable the organizations growth and sustainable future.Make Your Mark: How You Will Drive Change::Driving the implementation and enhancement of IT solutions for Order to Cash (O2C), Available to Promise, Advanced Pricing, and Logistics domains.:Providing expert guidance on IT solutions and best practices to optimize process performance and align with business objectives.:The validation and translation of business requirements into comprehensive system capabilities, ensuring alignment with IT strategy and roadmap.:Ensuring seamless application support in a 24x5 environment, meeting agreed SLAs, and providing on:call support for critical incidents.:Collaborate closely with domain consultants, enterprise architects, and cross:functional leaders to assess impacts, develop solutions, and drive alignment across functions.:Lead and mentor a team of business analysts, ensuring detailed documentation of functional requirements and effective impact assessments for business initiatives.Your Toolkit: Skills That Make a DifferenceEssential for your Success::Minimum 15 years of hands:on experience in implementing and supporting Oracle E:Business Suite (R12.2.X) or similar platforms.:Extensive expertise in Order Management, Shipping, Advanced Pricing, intercompany, Available to Promise (ATP) business processes.:Proven track record of end:to:end implementations and Global rollouts for reputable MNCs.:Strong experience with requirements gathering, solution design, configurations, testing, post:production support, and documentation.:Hands:on experience in Inventory, Order Management, Advanced Pricing, Sourcing, Warehouse Managem
Program Manager I, ROC Central, Linehaul
Amazon, Hyderabad, TS, IN
DESCRIPTIONWe have an exciting opportunity for an ambitious and experienced Compliance Manager to join our team, supporting EU and NA Surface Transportation. The Program Manager I will be responsible to understand our compliance obligations and ensure business partners are aware of what they mean. This role is not just about knowing about what is happening today but also looking ahead to what is coming up tomorrow and taking proactive steps to minimize impact to Operations and most importantly our customers. You will partner with risk teams, Operation Leaders, and Tech Teams to name a few. You will have the chance to really make your mark in a highly visible role, solving complex problems in a fast-changing environment across more than 25 countries. If this sounds like what you would be looking for in your next role, we would love for you to join us!Key job responsibilities• Develop and maintain metrics and reporting to monitor risks, program health, and initiative progress• Conduct risk assessments of existing controls and recommend solutions to address identified risks such as developing region-specific prevention processes, tools, and policies• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the futureNew Launch support: work with key stakeholders and Project teams to ensure all R&C related requirements are met and solution designed for a new launch is 100% compliant from Day 1. – Ongoing compliance: Design audit strategy of high-risk processes. Partner with business to conduct these audits to identify compliance violations and design mitigation through product/process solutions. Review internal and external audit reports providing remediation plans and working with stakeholders to close identified risks and issues. Seeking opportunities and anticipating challenges/obstacles our compliance teams could face as the global business, regulatory landscape, and technical capabilities evolve. And work with team to address those challenges. You will ensure any non-compliance risks are documented in the Surface Transportation risk register with clear mitigation plans in place to resolve and effective reporting to Leadership. -Relationship management: working collaboratively and transparently with leadership, Operations and tech teams, to ensure alignment between core business priorities and compliance priorities. Policy Standardization and Simplification to meet customer needs and compliance requirements. You will keep apprised of trends, best practice and upcoming changes which may impact EU Surface Transportation We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ Years experience with project/program management working with cross-functional teams- 2+ years experience using data and metrics to drive improvements- Experience in Supply chain Management- Experience in investigations, Risk Management- Experience managing relationships with stakeholders, and working on, and delivering projects in the face of ambiguity- Experience preparing reports identifying findings and providing recommended remediation strategies and solutionsPREFERRED QUALIFICATIONS- Bachelor’s Degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Demonstrated analytical and quantitative skills to use data and metrics to back up assumptions and develop business cases- Experience building processes, project management, and schedules
Manager, Enterprise Applications : Source:To:Pay
, hyderabad, hyderabad district, IN
Powering Positive Change(TM)Join Our Team at Maxeon: Manager : Enterprise Applications : Source:To:Pay, WMS, and Quality: Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more aboutMaxeonAre you ready to power positive change?Your Mission: As ourManager, Enterprise Systems : S2P, WMS and Quality based in Hyderabad, India and reporting to the Sr. Director : Enterprise Systems you will play apivotal part in delivering comprehensive IT solutions for Source to Pay (S2P), Warehouse Management Systems (WMS), and Quality System processes, collaborating closely with business leaders to optimize performance. It involves planning, design, and lifecycle management within these domains, contributing significantly to our organizations growth and sustainability goals. As a Domain Expert, youll provide hands:on guidance on IT solutions and best practices, ensuring alignment with our IT strategy and roadmap. Youll lead teams, manage project issues, and serve as a key liaison for system:related matters, ensuring seamless operations and continuous improvement. If youre passionate about leveraging technology to drive business efficiency and innovation, this role offers an exciting opportunity to make a tangible impact within our dynamic organization.Make Your Mark: How You Will Drive Change::Overall design, build and delivery of IT solutions / architecture in the areas of Source to Pay, WMS and Quality Systems.:Lead in S2P, WMS, and Quality domains, guiding IT solutions and best practices.:Validate business needs and ensure solutions align with IT strategy and roadmap.:Provide hands:on oversight for solution development and deployment, ensuring alignment with stakeholder criteria.:Collaborate with stakeholders to drive solution adoption and measure performance effectiveness.:Lead cross:functional teams to detail requirements and impact assessments for projects.:Serve as a point of escalation for issues, develop mitigation plans, and communicate project status.:Provide expertise to optimize processes and enhance business performance.:Ensure 24x5 application support within agreed SLAs, including on:call support for critical incidents.:Estimate resources and efforts for projects to ensure successful delivery.:Act as a SPOC for escalated system issues, driving containment fixes and permanent resolutions.Your Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Bachelor's degree in computer science, Information Technology, Business Administration, or related field.:15+ years of hands:on experience in implementing and supporting Oracle E:Business Suite (R12.2.X), Coupa, or similar platforms.:Extensive ex