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Software Product Manager Salary in Andhra Pradesh - PayScale

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Software Development Advisor
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Software Development Advisor to join our team in Hyderabad, Telangana (IN:TG), India (IN).Job PurposeThe Cloud Application Operations Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Support Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Support Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in Supporting and managing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions in case of issues, outages, errors. :Contributes recommendations to software development design/architecture, to enable ease of scale, troubleshooting and etc.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:provides platform, L1 (level 1), L2 (level 2) system support for technical issues and initiatives related to large:scale applications, systems, databases and/or other technical products and services.:Create tickets with Microsoft if the issues are with Azure and track it for closure:Create tickets for internal tracking, communication and collaboration.:Perform root cause analysis for issues/error and engage appropriate Product owners to address the issue.:Build dashboard, alerts and other notification to effective communicate issues, outages to all stakeholders.:Create Standard Operating procedures to improve knowledge base repositories.:Support new on:going app cloud migration program:PowerShell, Python, or other scripting and/or coding experience.:Regularly communicating with the Solutions Operations Manager to ensure alignment on timelines and potential problems/risk that could require resolution or mitigation :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need a
Global Helpdesk Manager
, hyderabad, IN
Powering Positive Change(TM)Join Our Team at Maxeon: (Global Helpdesk Manager) : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Global Helpdesk Manager, based in Hyderabad, India and reporting to the Global Desktop Support Manager, you will be responsible for leading a technical support team, ensuring timely and accurate customer service, recruiting, and training representatives, and establishing customer service standards. The role requires a strong technical background, problem:solving, and excellent communication skills.Make Your Mark: How You Will Drive Change::Day:to:day management, resource planning and work allocation to meet agreed service levels.:Recruit, train and support help desk representatives and technicians:Set specific customer service standards:Ensures that tracking and monitoring of performance of service delivery through all channels is carried out, metrics and reports are analyzed, and issues are resolved.:Contribute to improving customer support by actively responding to queries and handling complaints:Establish best practices and implement ITIL standards.:Analyze the business requirements of all departments to determine their technology needs:Develop daily, weekly, and monthly reports on help desk team's productivity:Define team goals and lead staff to achieving desired results, and while being accountable for team performance.:Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customer to ease in troubleshooting.:Develop and maintain knowledge base:Other tasks that will be assigned by the leader from time to timeYour Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent:Minimum 7 years' experience in Service Desk, IT call center handling, IT service delivery or related end user facing services:Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports:Experience as team lead managing a team of SD Agents work matters including their duty roster planning, issues, concerns, escalations, trainings etc:Strong planning skills and analytical:Common desktop hardware software knowledge, M365 services, Active Directory, network and system.:Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skillsLife at Maxeon: Beyond the JobAt Maxeon, we are committed to creating an environment
Monitoring and Incident Management Engineer
, hyderabad, IN
Powering Positive Change(TM)Join Our Team at Maxeon: Monitoring and Incident Management Engineer : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Monitoring and Incident Management Engineer based in Hyderabad, India and reporting to the Service Delivery Manager, your role will be pivotal in monitoring and maintaining infrastructure services. This includes performing routine checks, identifying, and escalating issues to support engineers as needed. The MIM Engineer role involves managing shifts and mentoring Associate engineers. Serve as first point of contact for any IT infrastructure:related incidents. The MIM Engineer is responsible for identifying and escalating issues to the appropriate support teams. In the event of an incident, they must be able to quickly identify the root cause of the problem and work with other teams to implement a resolution.Make Your Mark: How You Will Drive Change::Monitoring IT Service performance, analyze alerts, and respond to incidents promptly.:Maintain detailed documentation of IT configurations, procedures, and incident responses.:Provide support during critical situations and participate in on:call rotations for 24/7 coverage.:Design, Enhance and Document the processes. Assist in ITIL processes (Incident, Problem, Request):Generate reports on network and Server performance, incidents management, and improvements for management review.:Coordinate with other teams to address and resolve IT Service incidents efficiently.:Work closely with other IT teams, and stakeholders to address IT:related challenges.:Conduct regular checks, updates, and maintenance tasks to keep the network infrastructure operational.:Develop and maintain knowledge base and responsible for mentoring and training junior engineers.:Provide feedback on processes and make recommendations on areas to improve.Your Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent.:Minimum 4:6 years' experience in Network Operation Center (NOC), IT call center handling, IT service delivery or related.:Experience in IT incident report preparation and hands on experience with diagnosing and resolving basic technical issues.:Knowledge in common Infrastructure : Network, Server, Database, Application):Expertise in monitoring tools ITSM (ServiceNow) and New Relic Monitoring tool experience is advantage. :Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skills.:Able to
Account Manager I
Amazon, Hyderabad, TS, IN
DESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers’ needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically and problem solve in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone.Key job responsibilitiesLead a team of account managers and manage program independently • Analyze Seller and program performance trends, diagnose root cause of performance and create actionable plans for operational improvements• Lead a team of Account Managers to meet Seller recruitment goals (launches/Revenue/program adoption etc.)• Uses data to provide insights to business leaders, and is able to effectively represent the function in various forums.• Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. • Managing and driving the growth of the Sellers’ business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals• Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners.• Manage prioritization and trade-offs across Seller experience, performance, and operational load.• Attention to detail and high capability to work on different projects in parallel• The ability to work in a fast paced environment and deal with ambiguity About the teamThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We at International Seller Growth team, provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of team management experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- 3+ years of experience in e-commerce in sales/ Account management/ CategoryPREFERRED QUALIFICATIONS- Experience working closely with international teams- Experience identifying opportunities for improvement and simplifying and improving existing processes