Enter position
Service Desk Manager Salary in Andhra Pradesh - PayScale
Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.
Найдите подходящую статистику
Show more
Recommended vacancies
Associate Helpdesk Engineer
, hyderabad, IN
Powering Positive Change(TM)Join Our Team at Maxeon: (Associate Helpdesk Engineer) : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Associate Helpdesk Engineer, based in Hyderabad, India and reporting to the Global Desktop Support Manager, you will serve as first contact point for internal customers who need technical assistance. We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamMake Your Mark: How You Will Drive Change::Serve as the first contact with customers who need technical assistance via different channel either phone, email, or chat.:Perform troubleshooting using different diagnostic techniques. :Troubleshoot, diagnose, and resolve technical hardware and/or software issues.:Provide quick resolution and excellent customer service.:Redirect unresolved issues to the next level of support personnel.:Provide needed information on IT products or services.:Keep record of problems and their resolution :Follow:up with customers :Identify and suggest possible improvements on procedures. Your Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent.:Minimum 1 experience in Service Desk, IT call center handling, IT service delivery or related end user facing services.:Common desktop hardware software knowledge, M365 services, Active Directory, network, and system.:Hands on experience with diagnosing and resolving basic technical issues.:Excellent communication and interpersonal skills:Customer:oriented and patient:Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skills.Life at Maxeon: Beyond the JobAt Maxeon, we are committed to creating an environment where innovation flourishes, diversity is embraced, and maintaining a healthy work:life balance is prioritized. We understand that our employees are our greatest asset, and we strive to support them both professionally and personally. Here's what you can expect when you join our team: Competitive Salary and Benefits, Career Development Opportunities, Inclusive and Diverse Culture, Work:Life Harmony and Innovative Environment.Ready to Make an Impact? Join Us If youre driven by making a difference and eager to join our mission at Maxeon, we cant wait to meet you. Apply today and join our team to make a brighter future together. Our Commitment to Equal Opportunities:
Associate Helpdesk Engineer
, hyderabad, IN
Join Our Team at Maxeon: (Associate Helpdesk Engineer) : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Associate Helpdesk Engineer, based in Hyderabad, India and reporting to the Global Desktop Support Manager, you will serve as first contact point for internal customers who need technical assistance. We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamMake Your Mark: How You Will Drive Change::Serve as the first contact with customers who need technical assistance via different channel either phone, email, or chat.:Perform troubleshooting using different diagnostic techniques. :Troubleshoot, diagnose, and resolve technical hardware and/or software issues.:Provide quick resolution and excellent customer service.:Redirect unresolved issues to the next level of support personnel.:Provide needed information on IT products or services.:Keep record of problems and their resolution :Follow:up with customers :Identify and suggest possible improvements on procedures. Your Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent.:Minimum 1 experience in Service Desk, IT call center handling, IT service delivery or related end user facing services.:Common desktop hardware software knowledge, M365 services, Active Directory, network, and system.:Hands on experience with diagnosing and resolving basic technical issues.:Excellent communication and interpersonal skills:Customer:oriented and patient:Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skills.Life at Maxeon: Beyond the JobAt Maxeon, we are committed to creating an environment where innovation flourishes, diversity is embraced, and maintaining a healthy work:life balance is prioritized. We understand that our employees are our greatest asset, and we strive to support them both professionally and personally. Here's what you can expect when you join our team: Competitive Salary and Benefits, Career Development Opportunities, Inclusive and Diverse Culture, Work:Life Harmony and Innovative Environment.Ready to Make an Impact? Join Us If youre driven by making a difference and eager to join our mission at Maxeon, we cant wait to meet you. Apply today and join our team to make a brighter future together. Our Commitment to Equal Opportunities:Maxeon is dedicated to fostering a d
Global Helpdesk Manager
, hyderabad, IN
Powering Positive Change(TM)Join Our Team at Maxeon: (Global Helpdesk Manager) : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Global Helpdesk Manager, based in Hyderabad, India and reporting to the Global Desktop Support Manager, you will be responsible for leading a technical support team, ensuring timely and accurate customer service, recruiting, and training representatives, and establishing customer service standards. The role requires a strong technical background, problem:solving, and excellent communication skills.Make Your Mark: How You Will Drive Change::Day:to:day management, resource planning and work allocation to meet agreed service levels.:Recruit, train and support help desk representatives and technicians:Set specific customer service standards:Ensures that tracking and monitoring of performance of service delivery through all channels is carried out, metrics and reports are analyzed, and issues are resolved.:Contribute to improving customer support by actively responding to queries and handling complaints:Establish best practices and implement ITIL standards.:Analyze the business requirements of all departments to determine their technology needs:Develop daily, weekly, and monthly reports on help desk team's productivity:Define team goals and lead staff to achieving desired results, and while being accountable for team performance.:Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customer to ease in troubleshooting.:Develop and maintain knowledge base:Other tasks that will be assigned by the leader from time to timeYour Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent:Minimum 7 years' experience in Service Desk, IT call center handling, IT service delivery or related end user facing services:Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports:Experience as team lead managing a team of SD Agents work matters including their duty roster planning, issues, concerns, escalations, trainings etc:Strong planning skills and analytical:Common desktop hardware software knowledge, M365 services, Active Directory, network and system.:Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skillsLife at Maxeon: Beyond the JobAt Maxeon, we are committed to creating an environment
Associate Helpdesk Engineer
, hyderabad, IN
Powering Positive Change(TM)Join Our Team at Maxeon: Associate Helpdesk Engineer : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Associate Helpdesk Engineer, based in Hyderabad, India and reporting to the Global Desktop Support Manager, you will serve as first contact point for internal customers who need technical assistance. We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamMake Your Mark: How You Will Drive Change::Serve as the first contact with customers who need technical assistance via different channel either phone, email, or chat.:Perform troubleshooting using different diagnostic techniques. :Troubleshoot, diagnose, and resolve technical hardware and/or software issues.:Provide quick resolution and excellent customer service.:Redirect unresolved issues to the next level of support personnel.:Provide needed information on IT products or services.:Keep record of problems and their resolution :Follow:up with customers :Identify and suggest possible improvements on procedures. Your Toolkit: Skills That Make a DifferenceEssential for your Success: We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Dont worry if you dont tick all the boxes : apply anyway Your experience is more than just a list of technical skills.:Degree in Information Technology, Computer Science, or equivalent.:Minimum 1 experience in Service Desk, IT call center handling, IT service delivery or related end user facing services.:Common desktop hardware software knowledge, M365 services, Active Directory, network, and system.:Hands on experience with diagnosing and resolving basic technical issues.:Excellent communication and interpersonal skills:Customer:oriented and patient:Good verbal and written communication skills, able to work in a team, possess cross:culture experience, project management skills.Life at Maxeon: Beyond the JobAt Maxeon, we are committed to creating an environment where innovation flourishes, diversity is embraced, and maintaining a healthy work:life balance is prioritized. We understand that our employees are our greatest asset, and we strive to support them both professionally and personally. Here's what you can expect when you join our team: Competitive Salary and Benefits, Career Development Opportunities, Inclusive and Diverse Culture, Work:Life Harmony and Innovative Environment.Ready to Make an Impact? Join Us If youre driven by making a difference and eager to join our mission at Maxeon, we cant wait to meet you. Apply today and join our team to make a brighter future together. Our Commitment to Equal Opportu