Technology Risk Manager Salary in Andhra Pradesh - PayScale

DESCRIPTIONIf you are looking for high impact, high growth opportunity with interesting engineering challenges in a fast-paced environment, this is the role for you. We have a number of untapped high impact engineering and business opportunities with high criticality for Amazon.What will you own?You will own managing and building a suite of systems critical in authorizing payments to carriers partnered with Amazon transportation businesses in shipping our packages. You embrace latest technologies to authorize payments of millions of packages in an automated manner. This requires building algorithms that are far from trivial and involves deep business understanding, tech acumen, mathematics and machine learning as well. You will work alongside stakeholders and product managers identifying cost-saving opportunities, create technical roadmap and manage a high-performing team of 8 to 12 engineers achieving those vision. Who we are?We, Transportation Financial Systems (TFS) are responsible for building technologies that support financial aspects for Amazon transportation. Amazon’s transportation systems get millions of packages to customers worldwide faster and cheaper while providing world-class customer experience – from checkout to shipment tracking to delivery. Our software systems include services that handle tens of thousands or requests per second and make decisions to pay billions of dollars a year and ensure that transportation's liabilities and revenues are correctly accounted for. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever-expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales not only with volume but also with the business models. We leverage cutting-edge technologies in big data, machine learning, real time analytics and high volume, low latency, high availability services.TFS is 100+ tech team across eight different platforms. We deal with problems of scale. Billions of dollars of spend is automated through our platforms and pipelines. We are a very fast growing org and we aggressively ramping up our team across all engineering roles. This position offers the opportunity to collaborate with our global product teams and customers across the world and other tech teams in the organization as we raise the bar in delivering innovation.Our engineering team is completely based out of India, and we build global solutions.We have a large product and tech roadmap and are significantly ramping our tech team to meet the next level of product requirements for Trans Finance.Key job responsibilitiesWhat will you own?- You will own managing a team of 8-12 developers within Transport Financial System. Your primary responsibility is to ensure growth of SDEs reporting to you via long term technical solves built by your team.- You will own roadmap for your tech area, in close collaboration with TFS Product Management and internal clients/stakeholders- You will own implementing company and org wide policies for health and security of our systems, and for managing Operational Load in running these systems at Amazon scale.- You are responsible for driving innovation and next-gen solution vision for your area in collaboration with Sr SDEs and PEsWhat interesting engineering problem will you solve?- You will own building scalable systems that can handle billions of transactions and payments every month- You will build long term solutions for handling large amount of data and reporting/analytics to meet stakeholders' needsWhat large scale program opportunities you will have?- You will own the partner relationship with our stakeholders and business partners to influence the roadmap, and deliver as per agreed upon plan- You will work closely with principal product managers and business leaders in prioritizing work and ensure timely and quality delivery of those. - You will ensure open issues and hotly debated topics are surfaced in right internal/external forums to safeguard your team's roadmap to deliver most important things for the customersWhat ‘Think Big’ exists for you?- You have the opportunity to eliminate manual processes and decisions thereby increasing the auto-payment percentage and reduce risk of manual processing. Your team is uniquely placed to analyze various payment decisions and train ML models to automate those decisions for the future. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 7+ years of engineering experience- 2+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

XPO India Shared Services LLPESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned (please list 5:8 responsibilities along with percentage of time associated with each).:15: Provide system and customer support to users, collaboration with both internal IT and business stakeholders.:15 : Monitor system and application performance; troubleshoot and resolve escalated issues.:60 : Managing resource, planning tasks, process improvement planning.:10 : Document Processes and controls.EDUCATION/EXPERIENCE:stylelist:style:type:square::Required Education/Experience: stylelist:style:type:circle::Bachelors degree stylelist:style:type:square::Desirable Education/Experience: stylelist:style:type:circle::6 years of direct experience with Oracle E:Business Suite (EBS):8 years of experience in IT solutions development:Strong knowledge of the Procure:to:Pay and Order:to:Cash processes.:Proven ability understanding of the functionality of multiple transportation:related systems.:Technical curiosity and the willingness to learn additional development tools and languages.:Working knowledge of query tools (PL/SQL, Toad, SQL Plus):Demonstrated knowledge of the IT software development life cycle methodologies and processesSUPERVISORY RESPONSIBILITIES: :Effective verbal and written communication to convey information, organizational skills for managing tasks, collaborate with teams, and stakeholders.stylelist:style:type:circle::Establish and foster relationships with Business Stakeholders and IT Service Providers. :Work collaboratively with different clients, team members and other stakeholders across the company to achieve desired results.:Having a keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards.stylelist:style:type:circle::Contribute to creating a comprehensive IT roadmap of Infrastructure, Application and Security activities including definition of project objectives, prioritization, and implementation plans. :Closely work with ITs Internal Audit team and SOX partner to ensure ITGCs and SOX compliance. :Develop an:d maintain disaster recovery and business continuity plans, conducting regular tests and updates to ensure readiness.:Strong leadership skills to motivate teams, coordinating resources, make decisions, and guide the organization toward operational goals.stylelist:style:type:circle::Lead and mentor a team of IT professionals (onshore and offshore), providing guidance, training, and performance feedback to ensure optimal performance and professional growth. :Stay updated with emerging technologies, trends, and best practices in IT operations, recommending and implementing improvements to enhance operational efficiency.:A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes.stylelist:style:type:circle::Maintain and expand on our outage, incidents, service requests and change ticket metrics, to ensure timely resolution of IT issues and minimize downtime.:Monitor, report and document system and performance issues. :Track identification of root cause analysis, conduct lessons learned and share lessons learnt after each high severity incident.:Develop SLAs (service level agreements) and benchmark each system's availability relative to benchmark. Maintain escalation procedures and run books for systems to ensure timely resolution of incidents 24*7.Help evolve our Change Management process to support DevOps.XPO India Shared Services LLP

DESCRIPTIONAt Amazon, innovation drives growth and enables us to offer our customers more types of products conveniently and at even lower prices. Amazon Kindle is a revolutionary device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but take advantage of our store and the Kindle's ubiquitous wireless connectivity. Our mission for Kindle is to have every book in every language available in 60 seconds or lessThe Amazon Kindle team is seeking a Senior Risk Management Coordinator for our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making!The Risk Management Coordinator will:- Evaluate content appropriateness compliance for books submitted through Amazon.com's Kindle Direct Publishing- Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels- Identify opportunities to eliminate process redundancy- Leverage technology and innovation to bring continuous improvement to the operational processes- Works effectively in a cross-functional environment- Candidate will be responsible for ensuring program compliance by conducting research to minimize risk to the Kindle Store- Draft SOPs for the team to improve the customer experience and/or internal efficiency- Assist team with performance improvement efforts- Identifies gaps in controls and processes and escalates to manager- Maintain subject matter expertise specific to job functions and general industry awareness- Communicate effectively with other departments, in and outside of Indie, in researching complaints and acting on behalf of CRM- Drive root cause analysis of escalations- All other duties as assignedKey job responsibilitiesAt Amazon, innovation drives growth and enables us to offer our customers more types of products conveniently and at even lower prices. Amazon Kindle is a revolutionary device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but take advantage of our store and the Kindle's ubiquitous wireless connectivity. Our mission for Kindle is to have every book in every language available in 60 seconds or lessThe Amazon Kindle team is seeking a Senior Risk Management Coordinator for our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making!The Risk Management Coordinator will:- Evaluate content appropriateness compliance for books submitted through Amazon.com's Kindle Direct Publishing- Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels- Identify opportunities to eliminate process redundancy- Leverage technology and innovation to bring continuous improvement to the operational processes- Works effectively in a cross-functional environment- Candidate will be responsible for ensuring program compliance by conducting research to minimize risk to the Kindle Store- Draft SOPs for the team to improve the customer experience and/or internal efficiency- Assist team with performance improvement efforts- Identifies gaps in controls and processes and escalates to manager- Maintain subject matter expertise specific to job functions and general industry awareness- Communicate effectively with other departments, in and outside of Indie, in researching complaints and acting on behalf of CRM- Drive root cause analysis of escalations- All other duties as assignedWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Must be fluent in written and verbal communication- A passion for reading.- Maturity and ability to review explicit adult content from a clinical perspective. This includes nudity, strong language, etc.- Ready to work in 24/7 support model- Ability to work in a fast-paced, production-oriented environment.- Exceptional level of organizational skills.- Possess accountability for executing the self-publishing review to achieve operational goals.- Willingness to challenge status quo.- Must be able to think creatively and possess strong analytical and problem solving skills.- Experience in identifying opportunities to simplify and/or automate complex processes.- Educational qualification of Bachelor’s Degree or Higher. (Should have completed graduation and have documentary evidence of the same like Provisional Certificate and/or Degree Certificate)- 2+ years of work experiencePREFERRED QUALIFICATIONS- Previous publishing experience.- Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus- Strong data analysis tools, using MS excel and similar software- Strong technical and analytical aptitude, including some knowledge of statistics.-Experience in digital media and knowledge of the publishing industry is a plus.- Fluency in a European languages, Hindi, Arabic, or Japanese (written and verbal) a plus

DESCRIPTIONAmazon gives individuals or businesses the chance to sell their products on the Amazon platform through the Amazon Marketplace. This Marketplace is used by more than a million vendors globally, which helps Amazon succeed. By utilizing a variety of tools and initiatives, we help new Sellers succeed by removing obstacles and supporting them from the moment they launch on Amazon.Key Responsibilities:• Contacting Sellers to fast track their onboarding procedure, by notifying them on the required/missing documents for onboarding.• Providing Sellers with white-glove support to book their first shipment through calls and emails.• Increase the shipping frequency of Sellers by continuously monitoring their activity and nudge them in case they are dormant. • Maintaining a good seller relationship to assist sellers with any blocker when cross-bordering their goods between European countries and providing a great seller experience.• Managing and driving the growth of the Sellers business by providing market place ASIN level recommendation and delivering on key business opportunities for Sellers• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams.• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.A day in the lifeYour day will progress driving seller engagement to help selling partners increase their cross border shipment thereby directly increasing their sales business. This is done by closely working with them to make their first and subsequent shipments using EU Compliance processes to ensure friction free selling on Amazon platforms. You will speak with Sellers in different countries via phone and email and use various internal tools. You will also work with various internal teams to support new projects and launches, capture feedback and suggest process improvements to continue raising the bar in seller experience.About the teamIN Compliance is one of the strategic team under Seller enablement growth org, ISS. This team aims to enable SPs be compliant (VAT, Environment, product compliance etc) while selling on Amazon EU region. Team engages with SPs on day to-day basis, de-risk their account issues, unblocks stage-wise issues and guides them to complete the essential steps for each stage in compliance needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Digital Solution Consultant Sr. Analyst to join our team in Hyderabad, Telangana (IN:TG), India (IN).Why the Role Is Important:Our QA Engineer teams are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of QA Test teams provides clients and teams with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: - Bachelor's degree : ideally in Computer Science, Engineering or MIS- 3+ years of experience in Quality Assurance processes, methodologies, and best practices- 2+ years of experience and expertise with software development and quality engineering (data:driven, white box test automation,Selenium, Karate Framework, system:level testing and End to End Testing)- Salesforce Certified Administrator- Manual and Automation Testing, experience in Selenium, Junit and Apex Unit testing frameworks.- Experience in REST APIs and SOAP web services with JSON and XML payloads.- Hands:on skills with test automation tools for functional, regression and performance testing.- Understanding of Salesforce Platform, Sales Cloud.- Familiarity with Jenkins knowledge, GIT- Selenium, Junit and Apex Unit testing framework, REST APIs and SOAP web services with JSON and XML payloads.- Create UI/API end:to:end cross:cloud impacting, integration automation- Extensive hands on experience using SOAP UI for WebServices automation- Experience with Multiple Automation framework like Keyword, Data driven and Hybrid- Extensively involved in BDD/TDD framework- Expertise in Core Java programming, strong in OOPS Concepts and collection framework- Knowledge of Git, Jenkins, Ant, Maven, or other similar technologies- Hands:on skills with test automation tools for functional, regression, performance and load testing- Sound familiarity with Selenium or any of the Open Source Automation Frameworks and unit testing frameworks such as TestNG, J:Unit and/or scripting language like JS, Perl- Familiarity with API testing tool like Postman, SoapUI etc- Build Automation frameworks for End to End Testing of different systems- Able to integrate different Automation frameworks- Build Automation frameworks that can interact with boundary systems such as Oracle- Expert ability to write clear and concise test documents and automation scripts- Build test cases and execute testing with complex data shape- Should be very familiar with DEVOPs tools like Jenkins and should be able to build pipeline from scratch- Building and Driving test practices within the team- Organize and drive cross product testing- Diagnose, track and manage quality issues to resolution- Effectively communicate status and risk to the team and manager- Strong analytical and problem:solving skills- Excellent written and verbal communication skills with outstanding attention to detail- Experience in delivering engineering applications using agile/scrum methodologyDesired Skills:- Experience in multi:platform testing (Windows, UNIX, LINUX).- Background with Force (Apex and Visualforce), Java and an understanding of Javascript, CSS, SOAP XML, and HTML.- Experience developing on the Salesforce platform and API. Certification in Force and/or Java would be an added advantage.- Experience with Salesforce Quote to Cash Process- Participate in product and feature design with technical staff, product members- Excellent cross:group communication and problem:solving skills- Experience with J2EE Technologies (e.g. JSP, Servlets, EJB, WebServices, SOA)- Experience in testing and/or developi

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Software Development Advisor to join our team in Hyderabad, Telangana (IN:TG), India (IN).Job PurposeThe Cloud Application Operations Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Support Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Support Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in Supporting and managing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions in case of issues, outages, errors. :Contributes recommendations to software development design/architecture, to enable ease of scale, troubleshooting and etc.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:provides platform, L1 (level 1), L2 (level 2) system support for technical issues and initiatives related to large:scale applications, systems, databases and/or other technical products and services.:Create tickets with Microsoft if the issues are with Azure and track it for closure:Create tickets for internal tracking, communication and collaboration.:Perform root cause analysis for issues/error and engage appropriate Product owners to address the issue.:Build dashboard, alerts and other notification to effective communicate issues, outages to all stakeholders.:Create Standard Operating procedures to improve knowledge base repositories.:Support new on:going app cloud migration program:PowerShell, Python, or other scripting and/or coding experience.:Regularly communicating with the Solutions Operations Manager to ensure alignment on timelines and potential problems/risk that could require resolution or mitigation :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need a

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Enterprise Resource Planning Senior Analyst to join our team in Hyderabad, Telangana (IN:TG), India (IN).Job PurposeThe Cloud Application Operations Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Support Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Support Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in Supporting and managing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions in case of issues, outages, errors. :Contributes recommendations to software development design/architecture, to enable ease of scale, troubleshooting and etc.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:provides platform, L1 (level 1), L2 (level 2) system support for technical issues and initiatives related to large:scale applications, systems, databases and/or other technical products and services.:Create tickets with Microsoft if the issues are with Azure and track it for closure:Create tickets for internal tracking, communication and collaboration.:Perform root cause analysis for issues/error and engage appropriate Product owners to address the issue.:Build dashboard, alerts and other notification to effective communicate issues, outages to all stakeholders.:Create Standard Operating procedures to improve knowledge base repositories.:Support new on:going app cloud migration program:PowerShell, Python, or other scripting and/or coding experience.:Regularly communicating with the Solutions Operations Manager to ensure alignment on timelines and potential problems/risk that could require resolution or mitigation :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Process and Compliance Analyst to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities stylemargin:top:8.0px::Supports and will partner with the Data Migration Teams to ensure timely readiness of Data Migration compliance aspects and components for each deployment. This includes project management activities in SolMan, DVS, and DMW readiness, Test Plans and Tester readiness, and readiness of Veeva (security scope etc.). SAP SolMan experience is preferred.:Supports the monitoring of the evolution of the migration platform and components, along with planning and ensuring compliant platform and processes. Works with the Data Migration Process and Compliance Manager to leverage best practices and develop a process that will always keep this data migration:as:a:service program compliant.:Supports the adherence to the established Data Migration Strategy and processes, and architecture principles and technology standards.:Supports the implementation of Risk Assessment and Management processes and guidelines followed. :When required, will collaborate with all internal and external auditors, and audit coordination groups, in closely aligning Data Migration teams with respective audit planning and delivery support.:Supports the audit deployment activities as per the Data Migration Strategy.:Supports Data Migration services in internal and external audits.:Supports and prepares Data Migration teams for their involvement in, and support of, audits.:Supports audits on authorization to S/4, eWM, and SAP DS/IS with DM roles.:Ensures SAP DS/IS as a platform is following client Information Security standards and expectations.Key Skillsstylemargin:top:8.0px::Hands:on experience in monitoring and assessing data migration projects to ensure they comply with defined project quality gates, industry, and security standards, as well as corporate and regulatory policies and requirements.:Experience in SAP Data Migration. (S/4 HANA data migration experience a plus) :Experience and technical knowledge of Data Migration tools; SAP BODS (Business Objects Data Services), SAP migration cockpit Tools and Methodology:Experience with use of AGILE tools : Jira, Google Sheets (all Google office tools):Motivated self:starter with exceptional interpersonal communication and presentation skills along with the ability to lead and influence others.:Strong organizational, issue/conflict resolution skills.:Proven track record working with diverse, cross:functional teams that are located regionally and worldwide.:Ability to communicate effectively with stakeholders within IT and Businesses stakeholders.:Fluent in English (written and spoken).:Familiarity with onsite:offshore models and can effectively work with decentralized data migration teams. (i.e. functional consultants and developers):Prior experience in regulated environment : Life Sciences, Pharmaceutical and/or Healthcare industries.:Experience in risk assessment, standards and controls, training and communication, and oversight are nice to have.:Understanding of compliance requirements for Life Sciences industry is a nice to have but not a hard requirement. (i.e., GxP, CSV).Location This position will require the candidate to work from India from the following NTT office locations.HyderabadBengaluru (Global Village, Whitefield)Shift timings: 10:00 till 19:00 CET.About NTT DATA Services:NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. W

DESCRIPTION At Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. Amazon Kindle is a revolutionary reading device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but take advantage of our store platform and the Kindle's ubiquitous wireless connectivity. Our vision for Kindle is to have every book, ever printed, in any language, all available in under 60 seconds from anywhere in the world. The Amazon Kindle team is seeking a CRM (Content Risk Management) Team Manager for our Kindle Books Self-Publishing Operations. Responsibilities: · Lead and supervise a team of L3 reviewers and L4 specialists. · Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. · Accountability for setting and meeting team operational goals. · Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs; · Standard Operating Procedures development and roll-out, especially related to new process creation. · Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.). · This position requires a candidate with the proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilities· Lead and supervise a team of 15 to 20 reviewers. · Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. · Accountability for setting and meeting team operational goals. · Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs; · Standard Operating Procedures development and roll-out, especially related to new process creation. · Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.). · This position requires a candidate with the proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 4+ years of operational and/or retail management experience- 2+ years of team management experience- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced levelPREFERRED QUALIFICATIONS- Experience with operations, risk, fraud investigations etc.- Experience with six sigma tools and Lean techniques