DESCRIPTIONAbout the ORG: Amazon.com employs more than 1.5MM staff worldwide and our team’s goal is to pay our employees accurately and on Time, with the highest customer obsession and controllership, at the lowest cost to Amazon.Amazon is looking for an energetic and enthusiastic candidate to join the fast paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We’ll give you the opportunity to really make a difference to our business. We’re looking for exceptional people with outstanding auditing skills, problem solving skills, payroll process combined with payroll system knowledge, and customer service passion.Amazon US Payroll seeks a Payroll Manager with at least 8+ years of experience in customer-oriented corporate environment. Payroll is processed on a weekly and monthly basis, and this person will perform a variety of technical tasks relative to the assigned areas of responsibility including data compilation and support of the Payroll Team. Key job responsibilities-Lead a team of 5+ payroll analysts-Set the vision, direction, and culture of the team-Ensures employees growth & development, set priority, drive motivation & engagement for employees.-Monitoring real time service levels and schedule adherence, and holding the team accountable responsible for meeting and exceeding. Performance targets for the team.-Ensure compliance and controllership risks are 100% mitigated.-Identify the training needs and work with site trainer for people development.-Carry out supervisory responsibilities in accordance with Amazon.com’s policies and procedures.-Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of team management experience- Experience using data to influence business decisionsPREFERRED QUALIFICATIONS- Knowledge of Six Sigma defect reduction techniques (Lean, etc.)

Headcount Planner, World wide capacity planning, Worldwide Capacity Planning (WWCP)

Amazon, Hyderabad, TS, IN

DESCRIPTIONAmazon's Customer Service (CS) team is seeking an exceptional planner who is passionate about the customer experience, who thinks/acts globally, and will set up headcount planning practices for an emerging new vertical within CS. This is an opportunity to be part of the growth story of the Social Media (SM) CS and Worldwide Capacity Planning (WWCP) teams. In this role, you will be work on SM capacity planning while supporting WWCS initiatives and strategy.The successful candidate will work in lock step with multiple business teams, SM Operations, Vertical Capacity planning teams, SM Program Management and Finance leadership.Key job responsibilities- Drive headcount planning and hiring strategy for SM by managing trade-offs between customer experience/service levels, employee experience, and cost effectiveness.- Partner with vertical planning teams to drive SM strategy, setup inspection mechanisms to ensure that business strategy is translated into WWCP plans. - Drive financial disciple and own the reporting and dive deep on financials. - Create new reporting and analytic opportunities by analyzing and understanding key planning processes- Coordinate with Operations, vertical planning teams, HR/Recruiting and Finance teams to analyze historical data and forecast headcount.- Support local site management teams to optimize staffing requirements- Thought leadership on integration of new products/services supported by CS and SM.A day in the lifeA day in life of SM headcount planner comprises of- Reviewing daily business performance on productivity metrices (AHT, SL, CPH, Occupancy and PTL) at various time horizon (daily, weekly, or monthly) for business against the plan. Analyzing variance and mitigation plan- Three to four hour per day will be part of scheduled meetings with vertical planners, stakeholders, and internal team to run the business.- Setting up, reviewing, and improving mechanisms to support nine different OUs spread across three regions.- Working on internal CP and SM wide initiatives and projects.About the teamSM Capacity planning (SMCP) team is part of WWCP team in CS. SMCP team is relatively new and is formed to support SMCS as a sub vertical with stores.Being a new team supporting a sub vertical we have opportunity to learn SM, how to go about setting up a sub vertical and work in partnership with Operations teams to make strategy, device operating plans and manage volatility as day to day running of business.It is always Day 1 in SMCP.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree in mathematics, statistics, computer science, engineering, economics or related field- 3-5 years of relevant experience in a capacity planning function.PREFERRED QUALIFICATIONS- Master's degree in in mathematics, statistics, computer science, economics or related field Operations research or capacity planning experience - Advanced knowledge of MS excel and proficiency in MS office and other related applications.- Experience working with SAS, R, Python in a professional setting 3+ years SQL, Excel, and Access experience.- Basic/Working knowledge of Six Sigma tools and Lean techniques

Area Manager

Amazon, Hyderabad, TS, IN

DESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools Other requirements: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly Key job responsibilitiesAmazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsOther requirements:• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who)• Candidates must be flexible to work weekends and/or overnight shifts regularly We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience

FinOps Manager

Amazon, Hyderabad, TS, IN

DESCRIPTION a) Handing Account Payable-finance operations with team size of 10+ b) Performing deep dive and contribute to process improvementsc) Driving operation to achieve key goalsd) Representing ops in leadership callse) Coordinating with multiple teams- Tech, product and Business Partnering teamsf) Experience in managing process and operational escalationsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of Accounts Payable (AP) experience- 2+ years of team management experience- Experience using data to influence business decisionsPREFERRED QUALIFICATIONS- Knowledge of Six Sigma defect reduction techniques (Lean, etc.)- Experience of Oracle/Oracle Payables/Oracle Receivables- Experience in accounts payable, accounts receivable or procurement

Team Lead - AMXL, AMXL 3P FC - South

Amazon, Hyderabad, TS, IN

DESCRIPTIONAmazon is seeking Team Lead for our 3P operated Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Team Leads/Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsSUPERVISORY RESPONSIBILITIES:You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today.ADDITIONAL JOB ELEMENTS:• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)SKILLS REQUIRED:• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who)• Candidates must be flexible to work weekends and/or overnight shifts regularlyWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Experience in an operational role

Front Line Manager, - Machine Learning Data Ops, Manager I, MLD Ops, GO-AI

Amazon, Hyderabad, TS, IN

DESCRIPTIONWant to join the Earth’s most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Manager I / Front line manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.Key job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.- Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) – Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.- Executing specific people programs on coaching and development and team engagement.- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”A day in the lifeManager-I, Operations is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAs. About the teamThe Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Virtual Location - onsite HYDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of – - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and Advanced excel and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified. - Preferred work location: BNM HYD