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Program Manager II , GCW, GO-AI GCW
Amazon, Hyderabad, UP, IN
DESCRIPTIONAn ideal candidate for this role is a leader with demonstrated ability to implement workforce management methodologies, process mapping, and optimization techniques and make data driven decisions to meet business goals. As a Global Command Center Manager you will be managing a team of Workforce RTAs and Analysts and support worldwide network of business units, and operational centers. You will monitor all issues that impact service levels and take actions to resolve or reduce the impact, notify support teams as required and perform operational & oversight responsibilities as required to ensure all SLAs are met. Other KRAs include-evaluate facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which can impact productivity such as tool or system outages. In this role you will experience a wide range of problem-solving situations that require immediate real time intervention. This role will also require cross-team collaboration, project management, and excellent communication skills. The successful candidate will work closely with multiple business teams, Site Operations, Training, Analytics and Leadership. A passion for developing a standard Global WFM model is required, as is engaging with their team to do the sameAbout the teamWant to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment.Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative machine vision-based projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in resource utilization planning, monitoring and mitigating program performance in real time and execution of scalable and robust operational mechanisms (such Business continuity Planning) , to join the GO-AI GCW team. In this position you will be responsible for supporting our sites to run global command center for the rapidly expanding GO-AI team to manage service levels for our customers. The role requires the ability to work with a variety of key stakeholders across job functions with multiple sites.We are looking for an entrepreneurial and action oriented individual, who is passionate about their work, understands how to manage service levels across multiple skills/programs, and who is willing to move fast and experiment often.We are open to hiring candidates to work out of one of the following locations:Virtual Location - UPBASIC QUALIFICATIONS- 5+ years of leading large complex programs experience- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules
Principal Analyst, Oracle Value Chain Planning
, hyderabad, hyderabad district, IN
Powering Positive Change(TM)Join Our Team at Maxeon: Senior Analyst, Oracle Value Chain Planning : Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, were not just harnessing the power of the sun, were leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies weve been pushing the boundaries of solar innovation every day for 39 years : from the very edge of outer space to countless rooftops below.Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change(TM) every day.We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic teamLearn more about MaxeonAre you ready to power positive change?Your Mission: As our Principal Analyst, Oracle Value Chain Planning based in Hyderabad, India and reporting to the Sr. Manager : Enterprise Systems (PLM, Manufacturing and Planning), your role will focus on delivering end:to:end IT solutions for Value Chain Planning processes, collaborating closely with business process owners to optimize performance. Responsibilities include providing technical consulting, aligning solutions with IT strategy, supporting Oracle Value Chain suite modules, and ensuring solution quality and documentation. The role contributes to our organizations growth and sustainability goals by enhancing efficiency in Supply Chain, Sales and Marketing, Manufacturing, and Corporate Finance operations.Make Your Mark: How You Will Drive Change::Provide expertise in Value Chain Planning domain IT solutions and best practices, aligning with business requirements.:Support Oracle Value Chain suite modules in a 24/5 environment, collaborating with domain consultants for effective solutioning.:Manage project activities related to Oracle Value Chain Planning and integrations with other systems.:Collaborate with auditors for SOX controls, ensuring compliance and providing necessary support.:Drive adoption and performance measures with customer stakeholders, working closely with technical developers.:Serve as a point of escalation for project issues, identifying roadblocks, and communicating status to stakeholders.Your Toolkit: Skills That Make a DifferenceEssential for your Success::Bachelors or master's degree in Engineering, Computer Science, or Business Administration.:10:12 years of hands:on experience in implementing and supporting Oracle Value Chain Planning Suite.:Extensive experience in end:to:end business flows such as "Inquiry:to:Order," "Available to Promise," and "Forecast to Build.":Strong understanding of Oracle Advanced Supply Chain Planning (ASCP), Global Order Promising (GOP), Available to Promise (ATP), Collaborative Planning (CP), Inventory Optimization (IO), and Manufacturing/Production Scheduling modules.:Hands:on experience with requirements gathering, solution design, testing, and documentation.:Experience supporting Internal Audit, SOX Audit, and GDPR requirements.:Exposure to Oracle 12.2.X OSFM, BOM, WIP, Quality, and Costing modules preferred, with a fair understanding of Kinaxis Planning application as a plus.:Minimum three E2E system implementations, rollouts, and upgrades.:Exceptional interpersonal skills and ability to thrive in an agile environment.It would be Nice if You Have::ITIL/ITSM/PMP certificationLife at Maxeon: Beyond the JobAt Maxeo