Transaction Manager Salary in Hyderabad - PayScale

DESCRIPTIONGlobal Accounts Receivable is looking for a proactive, people and customer - centric Finance Manager to manage the Global Vendor Credits Process covering geographies and complexities of an e – invoicing VAT regime. This role involves installing right internal controls and adherence to company policies with high level of operational delivery discipline and effective collaboration across teams. Broad responsibilities of this role would be to ensure vendor payables accounts are deducted and used against clearing the receivables in AR sub-ledgers. The role requires continuous process improvement focus, addressing questions and curiosity, diving below the surface to identify the root cause and the “so what” with data insights. The role needs to continuously manage and motivate team towards high performance delivery and build relationships with stakeholders across the globe. Key job responsibilities• Responsible for Global Vendor Credits receipt, validation, processing and rejection process including geographies and complexities of an e – invoicing VAT regime.• Ensure that Credits received from vendors/customers are applied accurately and timely to receivable accounts.• Work closely with Collections, Retail, Business Partners and/or other internal stakeholders to ensure that issues, if any with credit postings and applications are resolved in a timely manner. • Drive regular process deep dives and build mechanisms to identify process/systemic/technical issues and work with Business Partners to effectively address these.• Identify process improvement and automation opportunities and work with respective functions to implement these opportunities. • Simplifying operational complexities through innovative long-term solutions.• Proactively resolve complex outstanding issues with internal and external stakeholders. • Ensure company policies and procedures are followed and team is adequately trained on these requirements.• Review, audit and approve transactions as per company policy.• Create a “learn by doing” environment by engaging the analysts, ensure productivity is maximized through supervision, training, analysis, and feedback of performance data shared on a periodic basis.• Managing annual performance targets, creating and monitoring appropriate performance metrics. • Foster the culture of Invent and Simplify within the team and deliver Six sigma projects with an aim to optimize process outputs.• Create and support effective development plans to prepare employees for their next role.• Developing metrics for continuous tracking of process and team efficiency. A day in the lifeManage the team and collaborate cross vertically to deliver on process goals and improvements. Partner with ACES, FinTech and FinAuto to continuously oversee implementation of process improvements and automation opportunities towards process stability and scalability. About the teamAmazon Global Vendor Credits team is a finance operation team that processes the Credit notes issued by the vendors/customers. This team works closely with Accounts Receivable and Accounts Payable team to deliver on the process goals and accounting team for financial data reporting. The team continuously improves the process and strengthens the systems by working closely with multiple stakeholders and business partners across the globe such as Retail, Collection, PMO, FinTech and FinAuto teams. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor’s degree in Finance/Accounting/Business.- In depth knowledge of Order to Cash Process.- 10+ years of experience in Accounts Receivables and/or Accounts Payables with at least 5 years of people management experience.- 5+ years of experience implementing process improvement initiatives using data and metrics experience.- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint.- Experience implementing repeatable processes and driving automation or standardization.- Proven experience in identifying and driving process improvements and operational efficiency projects.- Demonstrated ability to manage large and diverse team, work cross-functionally and build consensus on difficult issues.- Managerial skills to handle problems, situations and crisis in a confident and decisive manner.- Ability to take difficult decisions and calculated risks and experiment new approaches.- Excellent interpersonal, verbal and written communication skills.- Ability to manage multiple priorities and communicate clearly and effectively with the team.- Demonstrated bias for action with strengths in problem solving and issue-resolution.- Ability to work in a deadline-driven work environment with an attention to detail and ability to multitask.PREFERRED QUALIFICATIONS- Master’s Degree in Accounting/Finance/Business.- Chartered Accountant (CA) with experience of handling large teams shall be preferred.- Ability to manage ambiguous situation and projects.- Experience working with a high-growth, fast paced company.

DESCRIPTIONTransaction Risk Investigator - SPRAbout the team:The mission of Selling Partner Risk -Operations (SPR) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.Job Description:Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Roles and Responsibilities:This includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsBasic Qualifications• Education Qualification: Graduate in any discipline• Work Experience: 0 to 4 years• Communication Skills- Excellent communication skills (written and spoken) in English language• Ability to handle and interpret large sets of data• Demonstrated ability to work in a team in a very dynamic environmentPreferred Qualifications• Demonstrated problem solving and analytical skills• Proven ability to work productively and efficiently in an independent setting• Proven ability to clearly communicate with managers and associates at all levels• Global perspective and solid understanding of business objectives• Excellent attention to detail and work with the highest level of accuracyAdditional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)"This role is a seasonal role ( FTC ) for a period of 12 months on the payroll of Amazon”Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Key job responsibilitiesRoles and Responsibilities:This includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 1+ years of customer service experience- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience in payments or e-commercePREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Job Title: Disclosure of Interest Officer - Disclosure of Interest (DOI) Job Title: Hyderabad, Telangana, IndiaShort Job Description:You will part of the compliance Disclosure of interest team. The DOI personnel will work with the global teams in managing the regulatory mandate of complying with Substantial shareholder disclosures, Short sell reporting, Takeover panel reporting, industry, foreign ownership & state statues limits. Partner & deliver cooperatively with the other global stakeholders to identify the accurate global regulatory obligations, monitor, track, evidence, disclose, and develop appropriate policies, procedures, and processes to monitor, control and mitigate the associated risks. Disclosure of Interest (DOI) team is part of JPMorgan's Compliance organization.Posting Description:Welcome to JP Morgan Chase. Are you a compliance specialist, passionate about risk mitigation and safeguarding the financial institutions and customers from the financial crime? Are you a team player who demonstrates strong analytical skills, sound judgement and the highest degree of confidentiality in handling information? You have found the right team...Disclosure Of Interest ('DOI') is a central compliance function. DOI team takes care of regulatory mandate which obligates JPMorgan Chase & Co. (i.e. the 'Firm') monitors and discloses its interests in relevant securities to issuers, regulators and/or Exchanges in relevant markets, pursuant to the various laws and regulations globally across various jurisdictions in which the firm operates. The Disclosure of Interest ('DOI') team aggregates JPMorgan's global positions of securities across all Lines of businesses; primarily Corporate & Investment Banking, Asset & Wealth Management, and Custody. The Team also disseminates threshold alarm reporting for jurisdictions to ensure our investment and trading activities work within defined internal thresholds and to external stipulated regulations..Responsibilities:Responsible for analysis of shareholder disclosure obligations, monitoring of holdings across various industry & foreign ownership limits, Short sell reporting, beneficial ownership transparency disclosures, trade approvals & advise to business. Performing impact analysis on the firm's shareholdings before finalizing and submission of regulatory reports. Working with large data sets of trade and position information Preparing and submitting regulatory filings (along with transaction & position reconciliations, when applicable) Conducting rule-based data collation & analytics to support timely responses to inquiries Reviewing, implementing & updating control procedures for new products & regulations Assisting with the implementation of new/revised processes and systemRequired qualifications, capabilities, and skills:We are looking for someone excited to join our organization. If you meet the minimum requirements below, you are encouraged to apply to be considered for this role.10 plus years' of experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Regulatory reporting. Strong equity & equity related products knowledge, understanding of trade booking and flows and structured products Strong analytical, workflow and data interpretation skills. Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication. Ability to deep-dive and investigate issues to see a successful resolution. Self-reliance and willingness to "own" problems and creatively find solutions Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion.Preferred Qualifications, Capabilities, and Skills: Experience in corporate actions, equities settlements, trade reconciliation regulatory reporting & monitoring.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.Salary: . Date posted: 04/15/2024 10:20 PM

BASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Knowledge of Lean principles and DMAIC methodologyDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build a safe place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver top notch Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes.We are looking for a motivated ACES Program Manager to tackle some of Buyer Abuse's most complex problems.Key job responsibilities - Buyer Abuse ACES is seeking a PM who is passionate about providing quality service, thinks globally, drives key project initiatives that will help manage sustained process improvements and has the ability to contribute to innovative ideas. - They will lead the site/program level improvement through Kaizens & facilitating Just do its (JDIs) ensuring successful implementation of those projects.- Drive Six Sigma Capability development programAbout the teamBuyer Abuse designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. We have investigators globally who investigate abusive transactions. We protect all aspects of the Amazon shopping experience and make Amazon a safer place to shop. In addition, we work towards minimizing the risk associated with new initiatives.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in requirement gathering and ability to write clear and detailed requirement documentSalary: . Date posted: 04/16/2024 11:04 PM

Job title : GFCC Detect/Report Specialist - AML Transaction Monitoring Job Location : Hyderabad, Telangana, India Posting Description: As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The GFCC Alert Triage position is part of the firm's India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an initial assessment of potential Money Laundering, Terrorist Financing as well as other nefarious activity and recommends alerts for escalation and further review or closure as false positives Responsibilities: Collect and document data, including: alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media as well as counterparty and any other required information to assist in the investigation Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Fully document all alerts, including supporting data, analysis as well as escalation or close recommendation rationale within the case management system in a timely manner and consistent with the firm's quality standards Build relationships with AML Investigations units and effectively communicate and transfer information for case investigations Collaborate with India and US colleagues to share processing and AML knowledge to enhance AML Investigation process flows Process work items in the order of priority and aligned with SLA priorities. Escalate issues in a timely manner and demonstrate courage and integrity by doing the right thing all the time. In conjunction with manager and consistent with overall department objectives, establish and execute on annual development goals. You would participate in special projects, quality improvement initiatives and other similar exercises Required qualifications, capabilities, and skills: Qualified graduate with 2 to 6 years' of relevant experience in Global Financial Crime Compliance Familiarity with the firm's internal systems and processes or similar processes at other institutions, and proficiency in MS Office (Outlook/Word/Excel/PowerPoint) You are a self-starter, capable of working under minimum supervision, able to multi-task and meet deadlines in high-pressure environment You are a result-oriented team player with strong problem solving ability. You have exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations and strong documentation skills to clearly articulate alert disposition You are adaptable to change and demonstrate strong interpersonal and verbal/written communication skills. You adhere to and standards, controls and policy. Preferred qualifications, capabilities, and skills: The following additional items will be considered but are not required for this role CAMS Certification About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Salary: . Date posted: 04/17/2024 10:30 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONHave you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Workforce Manager who will be responsible for driving service levels, developing strategies for service expansions and optimizing resource utilization/occupancy through innovative ideas. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. He/She will possess advanced analytical experience and basic knowledge of workforce management metrics. The individual must be capable to support and own proactive tactical & strategic data anlaysis driven projects to address customer facing challenges and enable program management and decision making initiatives across STAR. In this role you will experience a wide range of challenges and we expect you to approach the problems with swift data driven solutions.The ideal candidate for this role will be able to: - Create, maintain and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls - Be a visible and vocal role model across the wider business for Amazon's customer-centric culture, championing Seller's needs and using data and technology to anticipate and exceed them. - Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions and prioritize opportunities to improve experience of our customers - Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments - Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces - Contribute to evolving the technical direction of STAR analytical systems and play a critical role in the design and development of key programs run by WFM - Remain flexible to changing priorities, open to new ideas and have seller quality as the top focus.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesSalary: . Date posted: 04/04/2024 09:35 AM

BASIC QUALIFICATIONS- Bachelor's degree in Finance/Accounting/Business.- In depth knowledge of Order to Cash Process.- 10+ years of experience in Accounts Receivables and/or Accounts Payables with at least 5 years of people management experience.- 5+ years of experience implementing process improvement initiatives using data and metrics experience.- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint.- Experience implementing repeatable processes and driving automation or standardization.- Proven experience in identifying and driving process improvements and operational efficiency projects.- Demonstrated ability to manage large and diverse team, work cross-functionally and build consensus on difficult issues.- Managerial skills to handle problems, situations and crisis in a confident and decisive manner.- Ability to take difficult decisions and calculated risks and experiment new approaches.- Excellent interpersonal, verbal and written communication skills.- Ability to manage multiple priorities and communicate clearly and effectively with the team.- Demonstrated bias for action with strengths in problem solving and issue-resolution.- Ability to work in a deadline-driven work environment with an attention to detail and ability to multitask.DESCRIPTIONGlobal Accounts Receivable is looking for a proactive, people and customer - centric Finance Manager to manage the Global Vendor Credits Process covering geographies and complexities of an e - invoicing VAT regime. This role involves installing right internal controls and adherence to company policies with high level of operational delivery discipline and effective collaboration across teams. Broad responsibilities of this role would be to ensure vendor payables accounts are deducted and used against clearing the receivables in AR sub-ledgers. The role requires continuous process improvement focus, addressing questions and curiosity, diving below the surface to identify the root cause and the "so what" with data insights. The role needs to continuously manage and motivate team towards high performance delivery and build relationships with stakeholders across the globe. Key job responsibilities• Responsible for Global Vendor Credits receipt, validation, processing and rejection process including geographies and complexities of an e - invoicing VAT regime.• Ensure that Credits received from vendors/customers are applied accurately and timely to receivable accounts.• Work closely with Collections, Retail, Business Partners and/or other internal stakeholders to ensure that issues, if any with credit postings and applications are resolved in a timely manner. • Drive regular process deep dives and build mechanisms to identify process/systemic/technical issues and work with Business Partners to effectively address these.• Identify process improvement and automation opportunities and work with respective functions to implement these opportunities. • Simplifying operational complexities through innovative long-term solutions.• Proactively resolve complex outstanding issues with internal and external stakeholders. • Ensure company policies and procedures are followed and team is adequately trained on these requirements.• Review, audit and approve transactions as per company policy.• Create a "learn by doing" environment by engaging the analysts, ensure productivity is maximized through supervision, training, analysis, and feedback of performance data shared on a periodic basis.• Managing annual performance targets, creating and monitoring appropriate performance metrics. • Foster the culture of Invent and Simplify within the team and deliver Six sigma projects with an aim to optimize process outputs.• Create and support effective development plans to prepare employees for their next role.• Developing metrics for continuous tracking of process and team efficiency.A day in the lifeManage the team and collaborate cross vertically to deliver on process goals and improvements. Partner with ACES, FinTech and FinAuto to continuously oversee implementation of process improvements and automation opportunities towards process stability and scalability. About the teamAmazon Global Vendor Credits team is a finance operation team that processes the Credit notes issued by the vendors/customers. This team works closely with Accounts Receivable and Accounts Payable team to deliver on the process goals and accounting team for financial data reporting. The team continuously improves the process and strengthens the systems by working closely with multiple stakeholders and business partners across the globe such as Retail, Collection, PMO, FinTech and FinAuto teams. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's Degree in Accounting/Finance/Business.- Chartered Accountant (CA) with experience of handling large teams shall be preferred.- Ability to manage ambiguous situation and projects.- Experience working with a high-growth, fast paced company.Salary: . Date posted: 04/20/2024 08:57 AM

Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement using digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect.As a Product Manager in Platform team, You will be developing the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product .With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams your goal will be to ensure the team automates recurring work, which will allow the team to expand our support of customer facing area products and deliver high-quality products that exceed customer expectations.Job Responsibilities Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRs Integrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiatives Refine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy Drive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums) Collaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced featuresRequired qualifications, capabilities, and skills Bachelor's degree or 8+ years of related product development experience Strong problem-solving skills and ownership mindset Continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deployment Commitment and self-motivation suitable to a start-up team in a large organization Exceptional time management, multi-tasking and prioritization skills Ability to work effectively in a highly matrixed and rapidly changing environment Excellent interpersonal and communication skills, both written and verbalPreferred qualifications, capabilities, and skills Strong understanding of, or experience working within, an Agile development framework Ability to think strategically, innovate and clearly communicate complex ideas Ability to independently influence senior executives and product stakeholders Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/19/2024 10:23 PM

You will work closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle. This includes functions such as data collection, completion of the KYC profile, client screening, English language research, comparing and analyzing client profiles across all lines of business and quality assurance. You will be responsible to ascertain that all KYC and AML policies are adhered to and conducting reviews of client's KYC documentation stored in internal repositories and publicly available information. You will be required to perform the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. The team will also produce metrics around the work they perform.Job Responsibilities:• Understanding and implementation of KYC standards, guidelines, policies, and procedure• Selection, performance management, and overall development of employees within their assigned team• Conducts analysis of daily/monthly metrics to track performance of individual team members over a time to evaluate performance, learning, and capability• Effectively address any issues that might be escalated by either internal or external customer• Drive Process improvements and implement process changes as necessary• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practice• Managing priorities across the wider functionRequired Qualifications, Skills and Capabilities:• Bachelor's Degree or Graduate Degree• 9+years' experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance• Experience with leading a new team with limited Subject Matter Expertise• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time. Ability to identify risks and issues and successfully navigate through to solution• Computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint• Foster and champion High Performance Culture where people are empowered to make decisions.• Develop and lead a team that is responsive to dynamic organizational and operational changeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:26 PM

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in the Chase Auto Servicing and Collections Product team, you work to enhance and optimize the way products are delivered to internal and external customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analyticsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.Salary: . Date posted: 04/22/2024 10:26 PM